Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 7 NHTSA owner-reported complaints for the 1997 Mercedes-Benz C230, most frequently naming the airbags, driver assistance and suspension categories. 5 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2001 | 1 | 1 |
| Oct 2001 | 1 | 2 |
| Jul 2002 | 1 | 3 |
| May 2003 | 1 | 4 |
| Jan 2004 | 1 | 5 |
| Nov 2006 | 1 | 6 |
| May 2014 | 1 | 7 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
CONTI PRO CONTACT TIRES PUT ON RIMS AND BALANCED FOR SUMMER DRIVING. 195/65 R15 91H DOT#65PCAXH61610 2 MILES AWAY FROM GARAGE TIRE SUDDENLY DEFLATED. INSPECTION SHOWED BUBBLE CAUSED BY MANUFACTURING DEFECT. IN GOOGLE- SUBSTANTIAL COMPLAINTS ABOUT THESE TIRES I.E. BUBBLES, BLOW OUTS ETC. -DANGEROUS! *TR
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, A LOUD CLANGING NOISE WAS HEARD. UPON INITIAL INSPECTION, IT WAS DETERMINED THE LEFT FRONT SIDE OF THE VEHICLE HAD FALLEN DOWNWARD ONTO THE LEFT FRONT TIRE. THE VEHICLE WAS TOWED TO A DEALER WHO DETERMINED THE FACTORY WELDS OF THE STRUT FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. UPDATED 1/19/2007 -*NM
WHILE DRIVING THE VEHICLE AT 45 MPH, WITHOUT WARNING THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A GUARDRAIL HEAD ON. THE CONSUMER STATED THAT BOTH FRONTAL AIR BAGS DID NOT DEPLOY UPON IMPACT. THE DRIVER SUSTAINED INJURIES AS A RESULT. PLEASE PROVIDE ANY OTHER DETAILS. *JB
WHILE DRIVING IN THE RAIN THE VEHICLES WINDSHIELD WIPERS STOPPED WORKING AND AS A RESULT THE CONSUMER HAD TO PULL OFF THE ROAD. *NLM
FRONT CRASH AT 35 MPH, NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED NECK AND ARM INJURIES, DAMAGE TO VEHICLE WAS $ 17000.00.*JB
CHILD WAS IN VEHICLE AND VEHICLE WAS PUT INTO REVERSE AND ROLLED BACKWARDS WITHOUT KEY IN IGNITION OR MOTOR RUNNING. VEHICLE ROLLED BACK, AND HIT ANOTHER VEHICLE. CONTACTED DEALER, AND DEALER HAD NO RESPONSE. STATED IT SHOULD HAVE ONLY DONE THAT IF KEY WAS IN IGNITION. *AK *SLC
THE FIRST TIME WE NOTICED A PROBLEM WAS IN MT. PLEASENT, SC. WE WERE DROPPING THE CHILDREN OFF TO VISIT THEIR DAD. AS SOON AS WE RETURNED TO THE CAR IT WOULD NOT START. WE BOUGHT A NEW BATTERY BUT THAT DID NOT DO IT EITHER. WHEN WE FINALLY GOT THE CAR TO START IT WOULD TAKE OFF AS IF IT WERE DRIVING ITSELF. SEVERAL DIFFERENT THINGS WOULD HAPPEN. EITHER IT WOULD STALL WHILE IDLING OR IT WOULD REV UP THE MOTOR TILL YOU COULD HARDLY STOP IYOU WOULD NOT EVEN HAVE TO PUT YOUR FOOT ON THE GAS. ANOTHER TIME IT DID THE SAME THING EXCEPT IT SOUNDED LIKE THERE WAS A JACK HAMMER IN THE ENGINE. THEY SAID IT WAS A BROKEN AC COMORESSOR AND ADJUSTED THE TIMING BELT AND REPLACED A AIR FLOW SENSOR. ANOTHER TIME IT HAPPENED MODERN CLASIC MOTORS (WHERE I USUALLY TAKE IT) SAID IT WAS A DEFECTIVE AIRFLOW SENSER AND REPLACED IT WITH A NEW ONE. I ALSO GOT A NEW AIRCOMPRESSOR AND FIXED THE AC. THE NEXT TIME WAS JULY 21, 2001. ON MY WAY HOME FROM COLUMBIA THE CAR STALLED IN TRAFFIC A BYSTANDER AND POLICEMAN PUSHED. *AK
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
AIR BAGS; ELECTRICAL SYSTEM
MERCEDES VEHICLE: THE SRS INDICATOR LAMP IS ILLUMINATED AND CODE B1058 AND B2DBO ARE STORED, REPLACE THE SRS CONTROL UNIT. MODELS 203 AND MODEL 209. MODEL YEARS UNKNOWN. *PE
EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES VEHICLES: THE XENON OR BI-XENON HEADLAMP NOT FUNCTIONING. A FUNCTION DESCRIPTION CAN BE FOUND IN WIS DOCUMENT GF8S.10-P-20010 (203), GF82.10-P-0003Q (209); GF82.10-P-3002R (230). MODEL YEARS UKNOWN. *PE
SERVICE BRAKES, AIR:ANTILOCK; SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
MERCEDES VEHICLE: THE ANTI-LOCK BRAKE SYSTEM (ABS) RETURN FLOW PUMP RUNNING WITHOUT CONTROL WITH CORRESPONDING FAULT CODE C1401, CLEAN AND INSULATED THE CONNECTOR FOR THE RETURN FLOW PUMP RELAY. MODELS 202 AND 208. MODEL YEARS UNKNOWN. *PE
STEERING:RACK AND PINION
PLAY IN THE RACK AND PINION STEERING SYSTEM. MODELS 203, 209, 210, 211, 215, 220, 230. MERCEDES BENZ. *KB UPDATED 5/13/09. *PE
ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT ON / FAULT CODES FC1200 / FC1208 STORED IN ME-SFI CONTROL UNIT. MERCEDES-BENZ MODEL C230, C280, C350, SLK280, SLK350, CLK350, CLK550, E350, E550, CLS550, S600, AND SL550. EQUIPPED WITH M272 ENGINE OR M273 ENGINE. *NJ UPDATED 8/28/08. *PE
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.