RoadVitals

1999 Mercedes-Benz C230 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Nov 22, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 20, 1998

What this page shows

Our database holds 29 NHTSA owner-reported complaints for the 1999 Mercedes-Benz C230. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 29 · page 1 of 2

Visibility
Filed Nov 22, 2020

WHILE DRIVING ON 11/21/2020 AT ABOUT 930AM ON NORTHBOUND I-75 DOING ABOUT 70MPH AS THE REST OF TRAFFIC IN GEORGIA WHEN MY SUNROOF (NOT OPENED) SUDDENLY DETACHED AND BLEW OFF THE VEHICLE. I INITIALLY HEARD A LOUD NOISE AND WASN'T AT FIRST WHAT HAPPENED. I LOOKED UP AND SUNROOF PANEL WITH THE GLASS WAS GONE. FORTUNATELY THERE WERE NO VEHICLES AROUND ME SO AS FAR AS I KNOW NO ONE WAS HIT OR INJURED. I EVENTUALLY PULLED OVER AND LOOKED AT THE TOP OF THE VEHICLE AND THE SUNROOF PANEL WAS GONE. I FINISHED BY BUSINESS THAT MORNING AND RETUNED HOME SAFELY TO OUR HOME IN OCALA, FL.

NHTSA ID
11375770
Incident
Nov 21, 2020
Mileage
185,000 mi
Driver assistance
Filed Feb 2, 2014
Crash reported2 injuries reported

I WAS DRIVING TO WORK ON 75 NORTH WHERE SPEED IS 65MPH AT LUNCH HOUR AND ALL OF THE SUDDEN THE CAR STARTED TO DECELERATE FROM 65 MILES AN HOUR TO ZERO IN SECONDS THE CAR STOPPED, I SAW MY LIFE BEFORE MY EYES IN MY REARVIEW MIRA AS CARS AND SEMI TRUCKS WERE SWERVING FROM PLOWING INTO ME AT 65 MPH TO 75 MPH...I ONLY HAD SECONDS TO REMOVE MYSELF FROM THE VEHICLE TO SAFETY WHERE I SAW A JEEP GRAND CHEROKEE PLOW INTO MY CAR AT HIGH SPEED I ONLY HAD SECONDS TO REMOVE MYSELF FROM MY CAR AND ESCAPE TO SAFETY AND RUN TO THE SIDE OF THE ROAD YEAH GUARD RAIL AS I WATCHED IN HORROR MY CAR BEING PLOWED INTO LIKE AN ACCORDION AND CUT IN HALF. I HAVE HAD THIS SAME INCIDENT HAPPENED TO ME WHILE MY CAR WAS BEING SERVICED AT THE MERCEDES DEALERSHIP AND THEY GAVE ME A LOANER CAR 2013 TO DRIVE AND THE SAME THING HAPPENED TO ME WHILE I WAS DRIVING THE NEW LOANER CAR FROM THE MERCEDES DEALERSHIP, I WAS LUCKY AS I WAS DRIVING A LOANER WHEN IT STOPPED ACCELERATING IT JUST STARTED DECELERATING AS I WAS NEAR AN INTERSECTION TO COAST TO SAFETY I BELIEVE THIS IS AN OCCURRENCE AND CAN HAPPEN TO OTHERS THAT ARE DRIVING THESE CARS. *TR

NHTSA ID
10562545
Incident
Jan 28, 2014
Mileage
14,600 mi
Suspension
Filed Aug 14, 2013

THE RIGHT SUSPENSION APRON RUSTED, SNAPPED UPWARD, AND THE SPRING FELL OUT THE BOTTOM OF THE CAR. IT IS NOT DRIVABLE BECAUSE THE RIGHT FRONT OF THE CAR IS ALMOST ON THE GROUND. I BROUGHT THE CAR TO THE DEALER, AND ASKED THEM TO INVESTIGATE WHY THIS HAPPENED. THEY SAID THAT THERE IS DANGER OF THE OTHER SPRING ALSO FALLING OUT. THE DEALER BELIEVES THAT THE APRON FAILED DUE TO THE AGE OF THE CAR AND THE MILEAGE ON THE VEHICLE. THEY STATED THAT IT WAS NOT THEIR RESPONSIBILITY TO FIX THE VEHICLE, AND THEY DID NOT BELIEVE IT WAS A SAFETY ISSUE. I, HOWEVER, DISAGREE. THERE ARE MANY PEOPLE COMPLAINING ON-LINE OF THE SAME SUSPENSION PROBLEM WITH THE E-CLASS FROM 1994 TO 1999 AND THE C-CLASS FROM 1998 TO 2000, THE YEARS WHEN THIS PARTICULAR SUSPENSION DESIGN WAS USED. MERCEDES NO LONGER USES THIS SUSPENSION DESIGN ON NEWER VEHICLES. I BELIEVE THAT THIS IS A CATASTROPHIC FAILURE OF THE SUSPENSION DUE TO IT POOR DESIGN, AND THAT THE PUBLIC NEEDS TO BE AWARE OF THIS SIGNIFICANT SAFETY PROBLEM. I BELIEVE THAT MERCEDES SHOULD TAKE RESPONSIBILITY FOR THIS PROBLEM. THERE ARE CARS ON THE ROAD THAT ARE MUCH OLDER, WITH MUCH HIGHER MILEAGE, THAT HAVE INTACT SUSPENSIONS. LUCKILY, MY CAR WAS NOT RUNNING AT THE TIME. IF I HAD BEEN ON THE ROAD, ESPECIALLY ON THE HIGHWAY, LIVES COULD HAVE BEEN LOST. I COULD JUST QUIETLY REPAIR THE VEHICLE. HOWEVER, I FEEL IT IS MY DUTY TO REPORT WHAT I BELIEVE IS A SIGNIFICANT SAFETY PROBLEM FOR THE YEARS THIS SUSPENSION DESIGN WAS USED. I HAVE PICTURES OF THE DAMAGED PARTS/SUSPENSION IF YOU NEED TO SEE THEM.

NHTSA ID
10535616
Incident
Jul 14, 2013
Mileage
130,142 mi
Airbags
Filed Nov 21, 2011
Crash reported1 injury reported

TL* THE CONTACT OWNS A 1999 MERCEDES BENZ C230. WHILE DRIVING APPROXIMATELY 25 MPH, A VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A FRACTURED CHEST AND BRUISING, AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

NHTSA ID
10436541
Incident
Oct 18, 2011
Mileage
68,000 mi
Airbags
Filed Oct 31, 2011
Crash reported1 injury reported

TL* THE CONTACT OWNS A 1999 MERCEDES BENZ C230. THE CONTACT WAS DRIVING 10 MPH AND ATTEMPTING A LEFT TURN WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT OF HER VEHICLE. THE CONTACT WAS WEARING HER SEAT BELT BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SIDE FRONT BUMPER WAS DAMAGED. THE CONTACT SUSTAINED INJURIES OVER HER ENTIRE BODY AND WAS TAKEN TO THE HOSPITAL. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE INSURANCE COMPANY WAS CONTACTED AND THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP BUT THE AIR BAGS WAS NEVER CHECKED FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

NHTSA ID
10433668
Incident
Oct 15, 2011
Mileage
67,000 mi
Suspension
Filed Oct 28, 2010

TL*THE CONTACT OWNS A 1999 MERCEDES BENZ C230. THE CONTACT HEARD A BANGING NOISE WHILE SHE WAS DRIVING APPROXIMATELY 50 MPH. UPON EXAMINATION, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE OF THE VEHICLE WAS RESTING ON THE FRONT TIRE. SHE ALSO NOTICED THAT THE FRONT PASSENGER SIDE COIL SPRING MOUNT FRACTURED FROM THE VEHICLE DUE TO SEVERE RUSTING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE HAD RUSTED SEVERELY AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 140,000.

NHTSA ID
10362763
Incident
Oct 27, 2010
Mileage
140,000 mi
Airbags
Filed Jan 22, 2007
Crash reportedFire reported2 injuries reported

TL* - THE CONTACT STATED THAT WHILE DRIVING THE 1999 MERCEDES C230 AT 35MPH THE FRONT RIGHT TIRE SLIPPED AND THE VEHICLE ROLLED OVER A NUMBER OF TIMES IN A RESIDENTIAL AREA. THE DRIVER'S SIDE AIRBAG DIDN'T DEPLOY. THERE WAS A POLICE REPORT AND AN INSURANCE REPORT. THE WEATHER WAS NOT A FACTOR IN THE FAILURE. *AK

NHTSA ID
10179361
Incident
Dec 28, 2006
Mileage
52,000 mi
Engine
Filed Nov 3, 2006

DT*: THE CONTACT STATED WHILE AT AN IDLE, THERE WAS VIBRATION IN THE VEHICLE. ALSO, WHILE APPLYING THE ACCELERATOR PEDAL, THERE WAS A HESITATION. THE DEALERSHIP REPLACED THE OXYGEN SENSOR, BUT THE PROBLEM RETURNED. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, WHO DETERMINED THE INNER COOLING SYSTEM WAS LEAKING OIL ONTO THE MASS AIR FLOW SENSOR. THE INNER COOLER SYSTEM, VALVE, MASS AIR FLOW SENSOR, AND OXYGEN SENSOR WERE REPLACED.

NHTSA ID
10172575
Incident
Nov 3, 2006
Mileage
128,000 mi
Airbags
Filed Nov 24, 2004
Crash reported1 injury reported

VEHICLE WAS AT A COMPLETE STAND STILL. CONSUMER WAS REAR ENDED, WHICH FORCED HER INTO THE BACK OF A TRUCK. HOWEVER, THE AIR BAG DID NOT DEPLOY. THE VEHICLE WAS TOTALED. CONSUMER WAS INJURED. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM

NHTSA ID
10101608
Incident
Nov 24, 2004
Electrical
Filed Sep 27, 2004

CONSUMER TOOK VEHICLE TO THE DEALER FOR REPAIRS. AFTER VEHICLE WAS RETURNED TO CONSUMER SHE DROVE THE VEHICLE AND APPEARED TO BE SATISFIED. THE NEXT DAY VEHICLE HAD NO ELECTRICAL POWER. ALSO, IT WAS DISCOVERED THAT VEHICLE WAS IN A FLOOD, BUT WAS NOT INFORMED OF THIS BY THE DEALER. *AK

NHTSA ID
10094448
Incident
May 15, 2004
Mileage
75,000 mi
BrakesHeating & air conditioningElectrical
Filed Apr 28, 2004

NAR 04/28/2003 MR NON COMFORMITY AND MAJOR DEFECTS WITH PREOWNED CAR PURCHASED. DEFECTS INCLUDE, AIR CONDTIONER UNIT, BRAKES, AND FAULTY ELECTRICAL WIRING CAUSING LIGHT BULBS TO BE REPLACED. *CB

NHTSA ID
10017653
Incident
Mar 14, 2003
Mileage
12,966 mi
BrakesFuel system
Filed Dec 24, 2003

FUEL GAUGE FAILURE:READS MORE THAN THERE IS AT TIMES; HAS RESULTED IN RUNNING OUT OF FUEL;ERRATIC READING EVEN AFTER FILLING TANK WITH FUEL;WILL SHOW FULL AND A FEW MINUTES LATER SHOWS EMPTY. ALSO, BRAKE LIGHT BULBS BURING OUT AT 1 TO 2 MONTH INTERVALS. SOMETIMES DASH INDICATOR LIGHT SHOWS BURNED OUT BULB WHEN ALL ARE WORKING, OTHER TIMES LIGHT HAS BURNED OUT AND INDICATOR LIGHT IS NOT ON.*AK

NHTSA ID
10051050
Incident
Jul 28, 2002
Mileage
38,200 mi
Visibility
Filed Oct 16, 2003

THE WINDSHIELD WIPERS HAD BECOME INOPERATIVE, OBSTRUCTING THE DRIVER'S VIEW. THE DEALER STATED THAT THE WIPER MOTOR NEEDED TO BE REPLACED, AND WOULD COST $1000. *AK *SCC *JB *JB

NHTSA ID
10033947
Incident
Aug 14, 2003
Mileage
44,000 mi
Brakes
Filed Jun 19, 2002

ABS BRAKES LIGHT STAYS ON. CONSUMER HAS TO TURN CAR OFF BEFORE LIGHT GOES OFF. THEN, ONCE APPLYING BRAKES LIGHTS COME ON AGAIN.*AK

NHTSA ID
8012189
Incident
May 14, 2002
Visibility
Filed Apr 17, 2002

CONUSMER STATES THAT ALL POWER WINDOWS WILL MALFUNCTION,WINDOWS WILL NOT GO DOWN. CONTACTED DEALER REPLACE PART, PROBLEM STILL ACCURING. NLM

NHTSA ID
8007814
Incident
Jun 17, 1999
Fuel system
Filed Dec 31, 2001

FUEL GAUAGE DOES NOT REGISTER CORRECT LEVELS OF FUEL, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

NHTSA ID
8001291
Brakes
Filed Apr 9, 2001

WHEN TRAVLING A T ANY SPEED WILL NOT COME TO A STOP WHEN THERE IS RAIN OR SNOW. CONTACTED DEALER, AND THE DEALER CAN NOT FIND ANYTHING WRONG. *AK

NHTSA ID
885365
Incident
Apr 1, 2001
Engine
Filed Feb 1, 2001

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ID
740298
Incident
Nov 22, 1999
Fuel systemInterior & seats
Filed Jan 3, 2001

THE FUEL GAUGES DOES NOT REGISTER THE CORRECT AMOUNT OF FUEL, WHICH CAUSED DRIVER TO RUN OUT OF FUEL, SENDING UNIT(S) WERE REPLACED, CONSUMER EXPERIENCED THE SAME PROBLEM SIX MONTHS LATER, FEB OF 2000 FUEL LEVEL SENSORS REPLACED, PROBLEM RESURFACED DECEMBER 2000, INSTRUMENT CLUSTER FOUND FAULTY. *CJ

NHTSA ID
558704
Incident
Aug 31, 1999
Seat belts
Filed Mar 1, 2000

MERCEDES BRAND INFANT RESTRAINT SEAT DOES NOT FIT IN REAR OF CAR, TODDLER SEATS DON'T PROVIDE SAFTEY STRAPS TO RESTRAIN CHILD OR TEATHER TO SECURE SEAT. *AK

NHTSA ID
719522
Tires & wheels
Filed Jan 4, 2000

MICHELIN MXV4 PLUS (P205/60R15) EXPERIENCED BLOWOUT, CAUSING DAMAGE TO THE RIM, MICHELIN REPLACED THE TIRE AT AT DISCOUNT BUT WOULD NOT PAY FOR THE DAMAGED RIM. *SLC

NHTSA ID
558399
Incident
Dec 14, 1999
Driver assistance
Filed Oct 13, 1999

HAD STARTED VEHICLE AFTER BEING PARKED FOR A FEW HOURS. THE ENGINE WAS IDLING FAST. PUT VEHICLE INTO GEAR & HAD FOOT ON BRAKES, VEHICLE TOOK OFF. FINALLY IDLING WAS SLOWED & VEHICLE OPERATED WELL. CONTACTED DEALER & HAD VEHICLE PICKED UP. WAS INFORMED BY MECHANIC LATER THAT OTHER VEHICLES DO SAME FAST IDLING. WAS PLACED ON DIAGNOSTIC MACHINE. NOW WAITING FOR NEW COMPUTER COMPONENT SYSTEM.

NHTSA ID
850645
Incident
Sep 7, 1999
Fuel system
Filed Aug 3, 1999

GAS GAUGE DOES NOT FUNCTION PROPERLY. HAS BEEN TO DEALER & INFORMED CONSUMER THAT THE PROBLEM WAS KNOWN. PROBLEM WITH GAS GAUGE CANNOT BE FIXED. MANUFACTURER WORKING ON CORRECTIVE SOLUTION. *AK

NHTSA ID
844222
Incident
Jun 18, 1999
Fuel system
Filed Aug 2, 1999

FUEL GUAGE DOES NOT READ ACCURATELY. IT READS MORE THAN WHAT REALLY IS IN THE TANK. AT ONE POINT, THIS HAS CAUSED THE VEHICLE TO RUN OUT OF GAS. DEALER HAS BEEN CONTACTED AND REPAIRED THE VEHICLE FOUR TIMES. *AK

NHTSA ID
844041
Brakes
Filed May 4, 1999

BRAKES DO NOT WORK FOR IST 30 SECONDS WHEN YOU START THE CAR AND TAKE IT OUT OF GARAGE

NHTSA ID
706219
Incident
Apr 14, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .