2003 Mercedes-Benz C230 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Mercedes-Benz C230, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine2232.4%
- Transmission710.3%
- Electrical68.8%
- Fuel system45.9%
- Exterior lighting45.9%
- Visibility34.4%
- Brakes34.4%
- Interior & seats34.4%
- Tires & wheels34.4%
- Airbags34.4%
- Suspension22.9%
- Driver assistance22.9%
- Other / unspecified22.9%
- Powertrain (other)11.5%
- Heating & air conditioning11.5%
- Seat belts11.5%
- Steering11.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
AT 178,000 MILES THE TIMING CHAIN TENSIONER FAILED WHILE THE CAR DRIVING APPROXIMATELY 25 MPH AND ALLOWED THE TIMING CHAIN TO SKIP SEVERAL TEETH LEAVING THE CAR STRANDED AND POTENTIALLY CAUSING THOUSANDS OF DOLLARS WORTH OF DAMAGE TO THE ENGINE INTERNALS. THE CAR WAS DEALER SERVICED SINCE NEW AND ALWAYS HAD MAINTENANCE ON TIME. THERE IS THOUSANDS OF PEOPLE ONLINE THAT HAVE HAD THE EXACT SAME ISSUE AND MERCEDES BENZ USA REFUSES TO DO ANYTHING ABOUT IT YET THEY ACKNOWLEDGE THEY MADE THEM WRONG BECAUSE THEY HAVE UPDATED THE CHAINS AND TENSIONERS.
TL* THE CONTACT OWNS A 2003 MERCEDES BENZ C230. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPAIRED THE ENGINE WIRING HARNESS AND THE ENGINE CAM SHAFT ADJUSTMENT SOLENOID, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
I AM THE OWNER OF A C-230 4 DOOR SEDAN VIN#[XXX]. I HAVE AN ISSUE THAT I WAS LOOKING INTO ADDRESSING WHEN ANOTHER MAJOR ISSUE JUST AROSE THAT I NEED HELP FROM THE MANUFACTURER WHO I HAVE CONTACTED BUT NOT RECEIVED A RESPONSE. 1) LAST WEEK I DECIDED TO QUOTE INSURANCE AND MAKE A CHANGE TO ALLSTATE. ONCE THEY PUT IN THE VIN# MAJOR ISSUES CAME. THE PRICE WAS WAY DIFFERENT THEN WHAT I WAS PAYING WITH MERCURY. TO MAKE THIS SHORT, AFTER TALKING TO MY BROKER AT MERCURY, IT TURNS OUT MY 4 DOOR HAS THE VIN# OF A 2 DOOR COUPE. I CALLED BEVERLY HILLS LTD WHERE I PURCHASED THE CAR NEW. THEY DID NOTHING. I HAVE THE ORIGINAL TEMP REGISTRATION FROM THE DAY I PURCHASED THE CAR NEW, AND THE DEALER TYPED COUPE NOT FOUR DOOR AND ON THE LEASE AGREEMENT. I DID NOT NOTICE THIS. HERE ARE MY ISSUES. THE COUPE IS MORE EXPENSIVE ON INSURANCE - I HAVE BEEN OVERPAYING SINCE 2/2003. 2ND, AM I PAYING A FAIR LEASE RATE IF THE VIN# IS FOR ANOTHER BODY STYLE. THIS CAR HAS BEEN NOTHING BUT NIGHTMARE TO DEAL WITH SINCE THE DAY I PURCHASED IT. IT HAS BEEN SERVICED 8 TIMES, TRANSMISSION WORK, 2 COMPUTERS, CAMSHAFT, NEW RADIO, IDLE ISSUES, BRAKE SYSTEM FAILED, AND SO ON. IT'S A COMPLETE LEMON. IT IS GOING IN NEXT WEEK AGAIN. I HAVE ONLY 21,000 ON THE CAR, AND DRIVE MY 2ND CAR MORE A 79 300SD MERCEDES AS IT IS MORE RELIABLE THEN THIS NEW CAR. I NEED SOMEWHERE, SOMEONE TO GO TO, ANY INFORMATION WOULD BE GREATLY APPRECIATED. THANKS SO MUCH, [XXX] - PHONE OR EMAIL *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ROUGH IDLE; RATTLING NOISE IN ENGINE AREA, HARSH SHIFTING, NO THROTTLE RESPONSE, HESITATES WHEN ACCELERATING WITH A CLICKING SOUND, WINDOW CONTROS SCRATCH WINDOW TINT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
MY PANORAMIC ROOF IS MALFUCTIONING AND IS SUCK SLIGHTLY OPEN WONT CLOSE OR BUDGE AND NOW I'M HAVING MULITPLE ELECTRICAL ISSUES MY LIGHTS ARE FLICKERING CIGARETTE LIGHTER DOESNT WORK MY AC WORKS SOMETIMES BUT THEN IT DOESN'T AND OTHER THINGS AS WELL. THERE IS AN OPEN RECALL ON THE PANORAMIC ROOFS WITH MY MAKE AND MODEL BUT MY VIN NUMBER ISNT SHOWING UP..
JUST LIKE OTHER REPORTS HERE - ELECTRICAL MALFUNCTION. 50K MILES. TOOK TO MB DEALER FOR ROUGH IDLE AT COLD START UP AND LOW SPEEDS; LOUDER THAN NORMAL IDLE AT START AND IN REVERSE. NO CHECK ENGINE LIGHT, NO ERROR OR PROBLEM INDICATED IN DASH AT ALL. SAME DIAGNOSIS - DEALER REPORTED CAM SOLENOIDS LEAKING ENGINE OIL INTO THE WIRING HARNESS SHORTING HARNESS COMPONENTS (O2 SENSORS ETC.), HIGH $$$ $3600-$4000 REPAIR. ISSUE SHOULD BE RESOLVED AND PAID FOR BY MB SINCE THIS IS KNOWN DEFECT THAT SEVERELY REDUCES THE DRIVE-ABILITY AND VALUE OF THE VEHICLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2003 MERCEDES BENZ C230. THE VEHICLE WOULD ONLY START AFTER SEVERAL ATTEMPTS. SOMETIMES AFTER THE VEHICLE WAS STARTED, IT WOULD FAIL AND NOT RESTART. THE DEALER STATED THAT THERE WAS A CRACK IN THE PCV HOSE. THE COST FOR THE REPAIR WAS $404.27. THE SAME DAY THE VEHICLE WAS REPAIRED, IT FAILED WHILE APPROACHING A RED LIGHT. THE FOLLOWING DAY, SHE RETURNED TO THE DEALER AND THEY STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE REPAIR COST WAS $389.82. THE CURRENT MILEAGE WAS 47,022 AND FAILURE MILEAGE WAS 46,646. UPDATED 05/05/08. *LJ UPDATED 05/05/08 *JB
DT: THE CONTACT STATES THE AIRBAG SYSTEM FAILED TWICE IN THE PAST TEN MONTHS. THE ONBOARD COMPUTER SAID SRS WARNING DID NOT DRIVE AT THAT TIME,. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THERE WAS A CODE RESET IN THE COMPUTER. THIS HAPPENED AGAIN, AND THEY REPLACED A FUSE BOX IN THE DASHBOARD. THE GAS GAUGE HAS ALSO GONE OUT TWICE IN ONE MONTH. THE DEALERSHIP DRAINED THE GAS AND RESET A COMPUTER CODE. WHEN IT HAPPENED AGAIN THEY HAD TO REPLACE A PART IN THE GAS TANK AND RESET THE COMPUTER CODE AGAIN. BOTH ITEMS WERE WORKING CORRECTLY AT THIS TIME.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 MERCEDES BENZ C230. THE CONTACT STATED THAT WHILE DRIVING, IT WAS INFORMED THAT THE TAIL LIGHTS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REPLACED THE TAIL LIGHT HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 225,262.
WHEN SIGNALING TO TURN LEFT OR RIGHT, ONLY THE LEFT TURN SIGNAL WILL FLASH. THE RIGHT TURN SIGNAL NEVER FLASHES. HOWEVER, BOTH LIGHTS WILL FLASH WHEN HAZARD LIGHTS ARE ON AND WHEN LOCKING/UNLOCKING CAR DOORS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2003 Mercedes-Benz C230. The contact stated that the windshield wipers inadvertently stopped working. The contact jiggled the windshield wiper arm, and the windshield wipers wiped the windshield twice and then stopped operating. There were no warning lights illuminated. The contact called an independent mechanic, who replaced the calipers, but no assistance was provided regarding the windshield wipers. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 166,000.
The contact owns a 2003 Mercedes-Benz C230. The contact received notification of NHTSA Campaign Number: 22V954000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I AM THE OWNER OF A C-230 4 DOOR SEDAN VIN#[XXX]. I HAVE AN ISSUE THAT I WAS LOOKING INTO ADDRESSING WHEN ANOTHER MAJOR ISSUE JUST AROSE THAT I NEED HELP FROM THE MANUFACTURER WHO I HAVE CONTACTED BUT NOT RECEIVED A RESPONSE. 1) LAST WEEK I DECIDED TO QUOTE INSURANCE AND MAKE A CHANGE TO ALLSTATE. ONCE THEY PUT IN THE VIN# MAJOR ISSUES CAME. THE PRICE WAS WAY DIFFERENT THEN WHAT I WAS PAYING WITH MERCURY. TO MAKE THIS SHORT, AFTER TALKING TO MY BROKER AT MERCURY, IT TURNS OUT MY 4 DOOR HAS THE VIN# OF A 2 DOOR COUPE. I CALLED BEVERLY HILLS LTD WHERE I PURCHASED THE CAR NEW. THEY DID NOTHING. I HAVE THE ORIGINAL TEMP REGISTRATION FROM THE DAY I PURCHASED THE CAR NEW, AND THE DEALER TYPED COUPE NOT FOUR DOOR AND ON THE LEASE AGREEMENT. I DID NOT NOTICE THIS. HERE ARE MY ISSUES. THE COUPE IS MORE EXPENSIVE ON INSURANCE - I HAVE BEEN OVERPAYING SINCE 2/2003. 2ND, AM I PAYING A FAIR LEASE RATE IF THE VIN# IS FOR ANOTHER BODY STYLE. THIS CAR HAS BEEN NOTHING BUT NIGHTMARE TO DEAL WITH SINCE THE DAY I PURCHASED IT. IT HAS BEEN SERVICED 8 TIMES, TRANSMISSION WORK, 2 COMPUTERS, CAMSHAFT, NEW RADIO, IDLE ISSUES, BRAKE SYSTEM FAILED, AND SO ON. IT'S A COMPLETE LEMON. IT IS GOING IN NEXT WEEK AGAIN. I HAVE ONLY 21,000 ON THE CAR, AND DRIVE MY 2ND CAR MORE A 79 300SD MERCEDES AS IT IS MORE RELIABLE THEN THIS NEW CAR. I NEED SOMEWHERE, SOMEONE TO GO TO, ANY INFORMATION WOULD BE GREATLY APPRECIATED. THANKS SO MUCH, [XXX] - PHONE OR EMAIL *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A YEAR AGO, I BROUGHT A C230 COMPRESSOR AT MERCEDES-BENZ AND SINCE THEN, I HAD TO REPAIR MY A/C TWICE, THE ABS LIGHT HAS BEEN FIXED TWICE IN ONE WEEK, AND NOW MY TRANSMISSION IS ACTING OUT. ALTHOUGH I HAVE BROUGHT MY CAR IN A GREAT DEAL, THE PROBLEM(S) STILL EXIST. IN ONE MONTH ALONE, I BROUGHT MY CAR IN ABOUT 3 TIMES TO FIX ALMOST THE SAME PROBLEM(S). MY LAST VISIT WAS THIS PAST WEEK, AND JUST TODAY, I GOT MY CAR BACK AND THE TRANSMISSION STILL FEELS FUNNY. IT JERKS WHEN I STEP ON THE ACCELERATOR AND FOR SOME REASON, I FEEL MORE UNSAFE NOW THEN BEFORE.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I HAVE A 2003 MERCEDES BENZ C230 KOMPRESSOR SEDAN. TODAY MY REAR DOOR OPENED BY ITSELF WHILE IN THE CAR. I CLOSED IT AND IT OPENED AGAIN. THIS IS VERY DANGEROUS, SINCE IT CAN OCCUR WHILE DRIVING AT HIGH SPEEDS. THIS IS THE FIRST TIME THIS HAS HAPPENED TO ME. *TR
I AM THE OWNER OF A C-230 4 DOOR SEDAN VIN#[XXX]. I HAVE AN ISSUE THAT I WAS LOOKING INTO ADDRESSING WHEN ANOTHER MAJOR ISSUE JUST AROSE THAT I NEED HELP FROM THE MANUFACTURER WHO I HAVE CONTACTED BUT NOT RECEIVED A RESPONSE. 1) LAST WEEK I DECIDED TO QUOTE INSURANCE AND MAKE A CHANGE TO ALLSTATE. ONCE THEY PUT IN THE VIN# MAJOR ISSUES CAME. THE PRICE WAS WAY DIFFERENT THEN WHAT I WAS PAYING WITH MERCURY. TO MAKE THIS SHORT, AFTER TALKING TO MY BROKER AT MERCURY, IT TURNS OUT MY 4 DOOR HAS THE VIN# OF A 2 DOOR COUPE. I CALLED BEVERLY HILLS LTD WHERE I PURCHASED THE CAR NEW. THEY DID NOTHING. I HAVE THE ORIGINAL TEMP REGISTRATION FROM THE DAY I PURCHASED THE CAR NEW, AND THE DEALER TYPED COUPE NOT FOUR DOOR AND ON THE LEASE AGREEMENT. I DID NOT NOTICE THIS. HERE ARE MY ISSUES. THE COUPE IS MORE EXPENSIVE ON INSURANCE - I HAVE BEEN OVERPAYING SINCE 2/2003. 2ND, AM I PAYING A FAIR LEASE RATE IF THE VIN# IS FOR ANOTHER BODY STYLE. THIS CAR HAS BEEN NOTHING BUT NIGHTMARE TO DEAL WITH SINCE THE DAY I PURCHASED IT. IT HAS BEEN SERVICED 8 TIMES, TRANSMISSION WORK, 2 COMPUTERS, CAMSHAFT, NEW RADIO, IDLE ISSUES, BRAKE SYSTEM FAILED, AND SO ON. IT'S A COMPLETE LEMON. IT IS GOING IN NEXT WEEK AGAIN. I HAVE ONLY 21,000 ON THE CAR, AND DRIVE MY 2ND CAR MORE A 79 300SD MERCEDES AS IT IS MORE RELIABLE THEN THIS NEW CAR. I NEED SOMEWHERE, SOMEONE TO GO TO, ANY INFORMATION WOULD BE GREATLY APPRECIATED. THANKS SO MUCH, [XXX] - PHONE OR EMAIL *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TIRE SYSTEM IS UNSAFE ON MY 2003 MERCEDES BENZ C230 COMPRESSOR. TIRES POP WHEN HITTING CURBS BECAUSE OF 17" RIMS AT ONLY 2 MPH AND TIRE WEAR IS ONLY 15K PER TIRE. REPLACED TWO TIRES WHILE TRAVELING ONLY MINIMAL SPEED. TIRES HAVE ONLY 10K MILES. *JB
EXCESSIVE WEAR ON REAR TIRES AFTER ONLY 15000 MILES. THE BRAND IS MICHELIN PILOTS SPORT.THE SIZE IS 225-45ZR-17 THE CAR IS DRIVEN NORMALLYAND THE MAKE IS MERCEDES C230KK SEDAN. EXAMINED TIRES DURING WASHING CAR AND NOTICE WEAR AFTER ONLY 15000 MILES . BOTH LEFT AND RIGHT REAR.PRESSURE WAS CHECKED REGULARLY. CAR CANNOT SPIN TIRES DUE TO TRACTION CONTROL. PLEASE DETERMINE IF THERE IS A DEFECT IN THIS BRAND OF TIRE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2003 MERCEDES BENZ C230. THE CONTACT STATED THAT HE WAS DRIVING APPROXIMATELY 30 MPH WHEN HE CRASHED INTO A TREE THAT HAD FALLEN IN THE STREET. THE AIR BAGS DID NOT DEPLOY AND HE SUFFERED FOUR BROKEN BONES AS A RESULT; THE VEHICLE WAS ALSO DESTROYED. HE WAS TOLD BY THE MANUFACTURER THAT THE SECONDARY THRESHOLDS WERE NOT EXCEEDED TO DEPLOY THE AIR BAGS. AN INDEPENDENT INSPECTOR STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000. UPDATED 3/24/10 *CN UPDATED 06/11/10.*JB
TL*THE CONTACT OWNS A 2003 MERCEDES BENZ C230. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WAS TAKEN TO THE DEALER FOUR DAYS LATER. THE MECHANIC PERFORMED A DIAGNOSTIC AND STATED THAT THE SRS CONTROL MODULE WAS DEFECTIVE. THE MECHANIC ALSO STATED THAT IF THE SRS CONTROL MODULE WAS NOT REPAIRED, THE AIR BAGS WOULD NOT DEPLOY IN A CRASH. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 66,000 AND FAILURE MILEAGE WAS 65,704.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL-THE CONTACT OWNS A 2003 MERCEDES BENZ C230. THE CONTACT OBSERVED THAT AFTER EXITING THE VEHICLE, THE FRONT PASSENGER'S SIDE WHEEL DISENGAGED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE BALL JOINT SEPARATED FROM THE CONTROL ARM. THE VEHICLE WAS REPAIRED. ON A SEPARATE OCCASION THE FAILURE RECURRED WITH THE FRONT DRIVER'S SIDE AND THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE DEFECTIVE PARTS AND PHOTOGRAPHS WERE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILALBE. JS
TL*THE CONTACT OWNS A 2003 MERCEDES BENZ C230K. WHILE DRIVING 72 MPH, THE CONTACT HEARD A POPPING SOUND AND THE WARNING LIGHT FOR THE BRAKES ILLUMINATED ON THE INSTRUMENT PANEL. SHE WAS ONLY ABLE TO STOP THE VEHICLE BY USING THE HAND BRAKE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FRONT WHEEL BEARING BECAME DAMAGED AND CAUSED DAMAGE TO THE SPINDLE. THE BEARING NEEDED TO BE REPLACED. THE CONTACT HAS PICTURES. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 61,500 AND FAILURE MILEAGE WAS 60,500. UPDATED 4/21/08 *CN THE CONSUMER STATED WOULD LIKE TO BE REIMBURSED FOR ALL COSTS INCURRED DUE TO THE DEFECT. UPDATED 04/21/08 *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I AM THE OWNER OF A C-230 4 DOOR SEDAN VIN#[XXX]. I HAVE AN ISSUE THAT I WAS LOOKING INTO ADDRESSING WHEN ANOTHER MAJOR ISSUE JUST AROSE THAT I NEED HELP FROM THE MANUFACTURER WHO I HAVE CONTACTED BUT NOT RECEIVED A RESPONSE. 1) LAST WEEK I DECIDED TO QUOTE INSURANCE AND MAKE A CHANGE TO ALLSTATE. ONCE THEY PUT IN THE VIN# MAJOR ISSUES CAME. THE PRICE WAS WAY DIFFERENT THEN WHAT I WAS PAYING WITH MERCURY. TO MAKE THIS SHORT, AFTER TALKING TO MY BROKER AT MERCURY, IT TURNS OUT MY 4 DOOR HAS THE VIN# OF A 2 DOOR COUPE. I CALLED BEVERLY HILLS LTD WHERE I PURCHASED THE CAR NEW. THEY DID NOTHING. I HAVE THE ORIGINAL TEMP REGISTRATION FROM THE DAY I PURCHASED THE CAR NEW, AND THE DEALER TYPED COUPE NOT FOUR DOOR AND ON THE LEASE AGREEMENT. I DID NOT NOTICE THIS. HERE ARE MY ISSUES. THE COUPE IS MORE EXPENSIVE ON INSURANCE - I HAVE BEEN OVERPAYING SINCE 2/2003. 2ND, AM I PAYING A FAIR LEASE RATE IF THE VIN# IS FOR ANOTHER BODY STYLE. THIS CAR HAS BEEN NOTHING BUT NIGHTMARE TO DEAL WITH SINCE THE DAY I PURCHASED IT. IT HAS BEEN SERVICED 8 TIMES, TRANSMISSION WORK, 2 COMPUTERS, CAMSHAFT, NEW RADIO, IDLE ISSUES, BRAKE SYSTEM FAILED, AND SO ON. IT'S A COMPLETE LEMON. IT IS GOING IN NEXT WEEK AGAIN. I HAVE ONLY 21,000 ON THE CAR, AND DRIVE MY 2ND CAR MORE A 79 300SD MERCEDES AS IT IS MORE RELIABLE THEN THIS NEW CAR. I NEED SOMEWHERE, SOMEONE TO GO TO, ANY INFORMATION WOULD BE GREATLY APPRECIATED. THANKS SO MUCH, [XXX] - PHONE OR EMAIL *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
WHILE VISITING SOUTH EASTERN UTAH IN A PERIOD OF ONE WEEK THERE WAS NO THROTTLE RESPONSE ON THREE SEPARATE OCCASIONS. THROTTLE RESPONDED ON THE THIRD PRESS OF GAS PEDAL ON EACH OCCASION. CAR HAD ONLY 7,500 MILES ON IT. ON FIRST OCCASION, THERE WAS A STRONG SMELL OF GAS INSIDE THE CAR. DASH BOARD INDICATOR DID NOT SHOW ANY MALFUNCTION DURING ANY OF THESE OCCASIONS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TIRE SYSTEM IS UNSAFE ON MY 2003 MERCEDES BENZ C230 COMPRESSOR. TIRES POP WHEN HITTING CURBS BECAUSE OF 17" RIMS AT ONLY 2 MPH AND TIRE WEAR IS ONLY 15K PER TIRE. REPLACED TWO TIRES WHILE TRAVELING ONLY MINIMAL SPEED. TIRES HAVE ONLY 10K MILES. *JB
1)7/29/03 A.PURCHASE OF CAR B.SALESMAN TOLD ME THAT AM THE ONLY CAR HE HAS FOR THE C2 CONVENIENCE PACKAGE. HE ALSO WENT ON TO SAY THAT THIS PARTICULAR CAR IS EQUIPPED WITH A WHEELS PACKAGE. WHEN I ENQUIRED WHAT IT WAS, HE SAID IT IS A PREMIUM DESIGN, WHICH ENABLES ME TO HANDLE TURNS BETTER. I WAS NOT ENTIRELY EXCITED AT THE OFFER, BUT SINCE THE DEALERSHIP SAID CARS COME WITH PRE-DESIGNED PACKAGES, I HAVE TO TAKE THE CAR WITH THE WHEELS PACKAGE, IF I WANTED THE OTHER EXTRAS I WAS LOOKING FOR. 2)01/15/04 A.FIRST OCCURRENCE OF CAR TIRE GOING FLAT. B.THERE WERE NO HOLES ON THE TIRE; IT WAS CONFIRMED THAT THE TIRE WENT FLAT AS A RESULT OF A DENT ON THE RIMS OF THE CAR. C.I ARGUED MY CASE IN VAIN, SAYING THAT IT WAS A MANUFACTURERS DEFAULT; BUT SERVICE CENTRE(INCLUDING SUPERVISORS) COLDLY SAID THAT IT WAS DUE TO EXTERNAL INFLUENCES AND THUS IT WAS NOT EVEN COVERED IN THE WARRANTY. THEY MADE ME PAY FOR A NEW TIRE AND A RIM (INVOICE ATTACHED). 3)03/17/04 A.I DROPPED THE CAR OFF AT THE SERVICE CENTRE, AS I FELT THE CAR WAS WOBBLING. B.THE SERVICE GUY CALLED ME BACK AND SAID THAT IT WAS DUE TO ANOTHER DENT ON ANOTHER TIRE. I TOOK THE CASE ALL THE WAY TO HQ (MONTVALE), BUT TO NO EFFECT. C.WORSE STILL, THE SERVICE CENTRE MADE ME PAY FOR THE TIRE, RIM AND THE ALIGNMENT OF THE WHEELS. THEY CLAIMED THE REALIGNMENT WAS NECESSARY, AS IT WAS THE IMPACT FROM THE DENT THAT CAUSED THE MISALIGNMENT, AND THUS IT IS NOT COVERED UNDER WARRANTY. D.I WAS PISSED, AS I FAILED TO UNDERSTAND WHAT THE WARRANTY WAS FOR, IF I HAD TO PAY FOR EVERYTHING. IF EVERYTHING THAT WENT WRONG ON THE CAR WAS AS A RESULT OF UNEVENNESS OF THE SURFACE (WHICH AGAIN I CANNOT CONTROL), THEN ITS AS GOOD AS HAVING NO WARRANTY. 4)05/06/04 A.MOST RECENT CASE OF A FLAT TIRE B.CLEARLY, AGAIN, THERE WAS NO EVIDENCE OF ANY HOLES ON THE TIRE. HOWEVER, I AM PRETTY SURE; IT WAS CAUSED BY A DENT ON THE RIM. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
AT 178,000 MILES THE TIMING CHAIN TENSIONER FAILED WHILE THE CAR DRIVING APPROXIMATELY 25 MPH AND ALLOWED THE TIMING CHAIN TO SKIP SEVERAL TEETH LEAVING THE CAR STRANDED AND POTENTIALLY CAUSING THOUSANDS OF DOLLARS WORTH OF DAMAGE TO THE ENGINE INTERNALS. THE CAR WAS DEALER SERVICED SINCE NEW AND ALWAYS HAD MAINTENANCE ON TIME. THERE IS THOUSANDS OF PEOPLE ONLINE THAT HAVE HAD THE EXACT SAME ISSUE AND MERCEDES BENZ USA REFUSES TO DO ANYTHING ABOUT IT YET THEY ACKNOWLEDGE THEY MADE THEM WRONG BECAUSE THEY HAVE UPDATED THE CHAINS AND TENSIONERS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
A YEAR AGO, I BROUGHT A C230 COMPRESSOR AT MERCEDES-BENZ AND SINCE THEN, I HAD TO REPAIR MY A/C TWICE, THE ABS LIGHT HAS BEEN FIXED TWICE IN ONE WEEK, AND NOW MY TRANSMISSION IS ACTING OUT. ALTHOUGH I HAVE BROUGHT MY CAR IN A GREAT DEAL, THE PROBLEM(S) STILL EXIST. IN ONE MONTH ALONE, I BROUGHT MY CAR IN ABOUT 3 TIMES TO FIX ALMOST THE SAME PROBLEM(S). MY LAST VISIT WAS THIS PAST WEEK, AND JUST TODAY, I GOT MY CAR BACK AND THE TRANSMISSION STILL FEELS FUNNY. IT JERKS WHEN I STEP ON THE ACCELERATOR AND FOR SOME REASON, I FEEL MORE UNSAFE NOW THEN BEFORE.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
2003 MERCEDES C230. SEAT BELT COMES UN-BUCKLED AT RANDOM TIMES WHILE DRIVING AND DEALER WILL NOT FIX BECAUSE DEFECT CANNOT BE DUPLICATED AT DEALERSHIP. I NOTE THAT THE 2004 MODELS WERE RECALLED FOR THIS SAME DEFECT. WHY DOESN'T THE RECALL COVER THE 2003 MODEL?*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I AM THE OWNER OF A C-230 4 DOOR SEDAN VIN#[XXX]. I HAVE AN ISSUE THAT I WAS LOOKING INTO ADDRESSING WHEN ANOTHER MAJOR ISSUE JUST AROSE THAT I NEED HELP FROM THE MANUFACTURER WHO I HAVE CONTACTED BUT NOT RECEIVED A RESPONSE. 1) LAST WEEK I DECIDED TO QUOTE INSURANCE AND MAKE A CHANGE TO ALLSTATE. ONCE THEY PUT IN THE VIN# MAJOR ISSUES CAME. THE PRICE WAS WAY DIFFERENT THEN WHAT I WAS PAYING WITH MERCURY. TO MAKE THIS SHORT, AFTER TALKING TO MY BROKER AT MERCURY, IT TURNS OUT MY 4 DOOR HAS THE VIN# OF A 2 DOOR COUPE. I CALLED BEVERLY HILLS LTD WHERE I PURCHASED THE CAR NEW. THEY DID NOTHING. I HAVE THE ORIGINAL TEMP REGISTRATION FROM THE DAY I PURCHASED THE CAR NEW, AND THE DEALER TYPED COUPE NOT FOUR DOOR AND ON THE LEASE AGREEMENT. I DID NOT NOTICE THIS. HERE ARE MY ISSUES. THE COUPE IS MORE EXPENSIVE ON INSURANCE - I HAVE BEEN OVERPAYING SINCE 2/2003. 2ND, AM I PAYING A FAIR LEASE RATE IF THE VIN# IS FOR ANOTHER BODY STYLE. THIS CAR HAS BEEN NOTHING BUT NIGHTMARE TO DEAL WITH SINCE THE DAY I PURCHASED IT. IT HAS BEEN SERVICED 8 TIMES, TRANSMISSION WORK, 2 COMPUTERS, CAMSHAFT, NEW RADIO, IDLE ISSUES, BRAKE SYSTEM FAILED, AND SO ON. IT'S A COMPLETE LEMON. IT IS GOING IN NEXT WEEK AGAIN. I HAVE ONLY 21,000 ON THE CAR, AND DRIVE MY 2ND CAR MORE A 79 300SD MERCEDES AS IT IS MORE RELIABLE THEN THIS NEW CAR. I NEED SOMEWHERE, SOMEONE TO GO TO, ANY INFORMATION WOULD BE GREATLY APPRECIATED. THANKS SO MUCH, [XXX] - PHONE OR EMAIL *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .