RoadVitals

2004 Mercedes-Benz C230 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Aug 5, 2021
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Mercedes-Benz C230, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine1024.4%
  • Electrical717.1%
  • Fuel system614.6%
  • Seat belts512.2%
  • Brakes37.3%
  • Visibility24.9%
  • Body & structure24.9%
  • Powertrain (other)24.9%
  • Steering12.4%
  • Tires & wheels12.4%
  • Transmission12.4%
  • Airbags12.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

10
reports

From owner reports, verbatim

FUEL SYSTEM IS LEAKING GETTING CHECK ENGINE LIGHTS CAN'T PASS SMOG AND EGR HOSES THAT RUN DOWN BY THE SUPER CHARGER ARE LEAKING CAUSE THE RUBBER THEY USED KNOWING THIS WOULD HAPPEN ALL HAVE TO DO WITH THE CHECK ENGINE LIGHT ON

NHTSA ID 11180615 · filed Feb 17, 2019

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. WHILE DRIVING BETWEEN 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 02/05/16*LJ UPDATED 02/11/16 *JB

NHTSA ID 10809508 · filed Dec 10, 2015
All 10 reports naming engine

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

7
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. THE CONTACT STATED HE NOTICED THE FRONT DRIVER SIDE HEAD LIGHTS WAS MELTED. THE CONTACT STATED HE REPLACED THE BULB HIMSELF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

NHTSA ID 11363606 · filed Oct 9, 2020

I WAS DRIVING ON THE I-95 AT 60 MPH AND TURNED ON MY AIR CONDITIONER WHEN SMOKE BEGAN TO COME OUT OF THE VENTS. I SHUT OFF THE AIR CONDITIONER AND THE SMOKE STOPPED. I VISITED WITH MY PARENTS AND AS I STARTED THE CAR AND IT WAS IDLING, I TURNED ON THE AIR CONDITIONER AND SMOKE BEGAN TO COME FROM THE VENTS AGAIN AND FLAMES APPEARED UNDER THE DASHBOARD. I WAS ABLE TO PUT OUT THE FIRE AND PULLED THE FUSE BOX COVER OFF AND FOUND THE FUSE BOX WAS WHERE THE FIRE HAD STARTED. THERE WAS A PAPER WITH FUSE SIZES AND LOCATIONS PUT (BY MERCEDES) IN BETWEEN THE FUSES WHICH HAD BEEN SINGED, AND PART OF THE FUSE BOX AND SOME OF THE FUSES HAD MELTED. I DID AN INTERNET SEARCH AND FOUND A COMPLAINT ON A MERCEDES FORUM WHERE THIS HAD HAPPENED TO ANOTHER 2004 MERCEDES C230.

NHTSA ID 11034475 · filed Oct 19, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

6
reports

From owner reports, verbatim

FUEL SYSTEM IS LEAKING GETTING CHECK ENGINE LIGHTS CAN'T PASS SMOG AND EGR HOSES THAT RUN DOWN BY THE SUPER CHARGER ARE LEAKING CAUSE THE RUBBER THEY USED KNOWING THIS WOULD HAPPEN ALL HAVE TO DO WITH THE CHECK ENGINE LIGHT ON

NHTSA ID 11180615 · filed Feb 17, 2019

I HAVE MY CAR IN THE AUTO REPAIR SHOP AND THE MECHANIC TELLS ME I NEED A PVC HOSE AND A OXYGEN SENSOR AND BOTH THOSE ITEMS ARE ON A RECALL LIST. HE ASKED ME TO CALL THE DEALER I WAS TOLD BY THE DEALER THAT THOSE ARE RECALL ITEMS BUT NOT FOR MY CAR. MY COMPLAINT IS WHY IF THIS IS A RECALL ITEM IT SHOULD BE FOR ALL CARS. THOSE ARE THE ONLY 2 THINGS WRONG WITH MY CAR. I NEED HELP.

NHTSA ID 10981056 · filed Apr 27, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

5
reports

From owner reports, verbatim

I HAVE A MERCEDES BENZ C230 THE LIGHT IS ON BUT THE SRS IS ON GIVE MESSAGE THAT SAID DRIVE TO A WORK SHOP

NHTSA ID 11150841 · filed Nov 11, 2018

MY DAUGHTER IS 18. THIS WAS MY MERCEDES THAT I HANDED DOWN TO HER THAT I THOUGHT WOULD BE SAFE. HOWEVER, THE DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES ARE NOT LOCKING THE SEAT BELTS PROPERLY. THIS IS PART OF A RECALL DONE BY MERCEDES. HOWEVER, WHEN I CALLED THE MERCEDES DEALERSHIP AND ASKED THEM IF MY CAR WAS RECALLED, THEY SAID THAT MY VIN NUMBER WASN'T ONE OF THE CARS. I DON'T UNDERSTAND IF MY CAR IS DOING SAME THING THAT THE RECALL SAYS. THERE WILL BE A HECK OF A LAWSUIT IF MY DAUGHTER WAS TO GET IN A WRECK AND HER SEAT BELT MALFUNCTIONED. THIS IS WHAT THE RECALL SAYS AND MY DAUGHTER'S VEHICLE IS DOING THE SAME THING. ......SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THIS COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CONDITIONS. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. DEALERS WILL REPLACE THE AFFECTED SEAT BELTS. THIS RECALL IS EXPECTED TO BEGIN ON DECEMBER 22, 2003. THE MERCEDES-BENZ RECALL NUMBER IS 2003 120006. YOU WOULD THINK MERCEDES WOULD TAKE CAUTION AND FIX THIS IF THE OWNER IS TELLING THEM THE SEAT BELT IS DOING THE SAME THING ON THE CAR THAT THE RECALL SAYS. I WOULD LIKE FOR MERCEDES TO TAKE FULL RESPONSIBLE AND FIX MY VEHICLE AT NO CHARGE. IF NOT AND SOMETHING HAPPENS TO MY DAUGHTER, I WILL FILE A LAWSUIT. PERIOD. THANKS

NHTSA ID 11089858 · filed Apr 24, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

I HAVE A MERCEDES BENZ C230 THE LIGHT IS ON BUT THE SRS IS ON GIVE MESSAGE THAT SAID DRIVE TO A WORK SHOP

NHTSA ID 11150841 · filed Nov 11, 2018

THIS CAR IS A MONEY PIT! I BOUGHT 2004 C230 KOMPRESSOR USED IN 2007. TO DATE I HAVE SPENT WELL OVER $8500 IN REPAIRS AND THE CAR IS SITTING IN MY DRIVEWAY WITH ITS LATEST AFFLICTION..A COMPLETELY BLOWN ENGINE. IT IS A USELESS PIECE OF JUNK AND I AM OUT THE $25,000 I ORIGINALLY PAID FOR IT, PLUS THE ADDITIONAL $8500 I HAVE PUT INTO IT. THIS IS HOW MERCEDES BENZ TAKES CARE OF BUSINESS? SOMETHING HAS DRASTICALLY CHANGED. MY DAD HAS HAD 2 MERCEDES OVER THE LAST 30 YEARS...THEY RAN PERFECTLY UNTIL HE SOLD THEM. HE JUST BOUGHT A BRAND NEW S-SERIES (2012) AND IT HAS ALREADY BEEN IN THE SHOP NUMEROUS TIMES. THE CARS ARE MADE CHEAP AND EVERYTHING IN THE INTERIOR IS PLASTIC, NOT WOOD AS IT SHOULD BE. MERCEDES, YOU SHOULD BE ASHAMED OF HOW FAR YOU HAVE LET YOUR STANDARDS FALL, IT IS A DISGRACE. *TR

NHTSA ID 10454370 · filed Apr 6, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ C 230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE SUNROOF WAS INOPERABLE. THE CONTACT REACHED OUT TO MERCEDES-BENZ OF PALM SPRINGS LOCATED AT (4095 E. PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 328-6525) AND WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE AND WAS NOT ABLE TO PROVIDE A TIME FRAME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID 11320059 · filed Apr 2, 2020

THE MOTOR OF THE MOON ROOF OF MY 2004 MERCEDES C230 HAS BURNED OUT. THE IS THE 2ND C230 I HAVE OWNED AND I HAD THE SAME PROBLEM WITH THE 2002. *TR

NHTSA ID 10330561 · filed May 15, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

The bonding agent on my roof ( between the glass panel and frame of car) is breaking down- The other week, when I had the sun roof open in direct sun ( my car is usually parked in covered parking) the bonding was sticky to the touch, and got all over my hand when I inspected the rail. I took it to Mercedes, because I thought that it was under recall # 202004011 for this very issue, but they said it was not a covered model. They wanted to charge $300 for an inspection and diagnosis. MBUSA customer service also not interested in investigating whether this issue is affecting my model car. In the recalled models, there is a danger of the glass roof separating from the vehicle.

NHTSA ID 11427883 · filed Aug 5, 2021

NUMEROUS THINGS HAVE HAPPENED. THE CAR HAS 124,000 RIGHT NOW. THIS IS THE BIGGEST LEMON EVER!! -CAR CAUGHT FIRE AT MERCEDES - A/C BLOWER SHORTED OUT, CAUSING FUSE BOX TO CATCH FIRE AND BURNT UNDERNEATH DASH. THEY INFORMED ME THE TECHNICIAN RECEIVED MINOR BURNS WHEN TRYING TO PUT OUT THE FIRE. -NEW ALARM SIREN (IT WOULD GO OFF RANDOMLY) -2 ALTERNATORS (VOLTAGE REGULATOR GOES BAD) -NEW DOOR LOCK ON DRIVER AND PASSENGER SIDE DOORS -NEW RF SENSOR ON DRIVER DOOR FOR THE KEY-LESS REMOTE -2 NEW THERMOSTATS -1 DRIVER SIDE DOOR HANDLE -2 PASSENGER SIDE DOOR HANDLES AND NOW BROKE FOR 3RD TIME -REAR GLASS WAS REPLACED BECAUSE WHEN REAR DEFROSTER WAS TURNED ON IT WOULD MAKE FM RADIO STATIC. IT DOES IT AGAIN NOW. -FRONT FOG LIGHT GLASS CRACKED IN HALF - BOUGHT NEW ONE AND DID IT AGAIN -CHECK ENGINE LIGHT ON NOW AND O2 SENSOR BAD. -REAR SCREEN SHADE IT STUCK UP. WONT GO DOWN. -KEY-LESS REMOTE ANTENNA IS BROKE -3 BRAKE SYSTEMS IN FRONT -1 BRAKE IN REAR -SUNROOF WORKS BUT THE ARM THAT POPS UP BROKE -MIDDLE CONSOLE BUTTONS GET STUCK SOMETIMES. MB HAS TO POP THEM BACK OUT. -STRUT STABILIZER BAR BROKE -TRANSMISSION MOUNT AND FRONT ARM BUSHINGS WERE ALL REPLACED. -LCD ON DASH HAS A BLUR LINE GOING THROUGH IT. -BOSE SPEAKERS WERE REPLACED AND NOW ALL BUSTED AGAIN. EXTERIOR - VERY SEXY CAR AND THAT'S ALL IT HAS. *TR

NHTSA ID 10508345 · filed Apr 15, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. WHILE DRIVING BETWEEN 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 02/05/16*LJ UPDATED 02/11/16 *JB

NHTSA ID 10809508 · filed Dec 10, 2015

THIS CAR IS A MONEY PIT! I BOUGHT 2004 C230 KOMPRESSOR USED IN 2007. TO DATE I HAVE SPENT WELL OVER $8500 IN REPAIRS AND THE CAR IS SITTING IN MY DRIVEWAY WITH ITS LATEST AFFLICTION..A COMPLETELY BLOWN ENGINE. IT IS A USELESS PIECE OF JUNK AND I AM OUT THE $25,000 I ORIGINALLY PAID FOR IT, PLUS THE ADDITIONAL $8500 I HAVE PUT INTO IT. THIS IS HOW MERCEDES BENZ TAKES CARE OF BUSINESS? SOMETHING HAS DRASTICALLY CHANGED. MY DAD HAS HAD 2 MERCEDES OVER THE LAST 30 YEARS...THEY RAN PERFECTLY UNTIL HE SOLD THEM. HE JUST BOUGHT A BRAND NEW S-SERIES (2012) AND IT HAS ALREADY BEEN IN THE SHOP NUMEROUS TIMES. THE CARS ARE MADE CHEAP AND EVERYTHING IN THE INTERIOR IS PLASTIC, NOT WOOD AS IT SHOULD BE. MERCEDES, YOU SHOULD BE ASHAMED OF HOW FAR YOU HAVE LET YOUR STANDARDS FALL, IT IS A DISGRACE. *TR

NHTSA ID 10454370 · filed Apr 6, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

MERCEDES C230 KOMPRESSOR. THE BOLT THAT HOLDS THE ALTERNATOR BELT HAS BROKE 3 TIMES! WHEN THE BELT SLIPPED IT AFFECTED THE POWER STEERING AND I WAS UNABLE TO STEER! VERY SCARY, LUCKILY I WAS DRIVING UNDER 25 MPH AT THE TIME. THERE MUST BE A DEFAULT IN THE DESIGN FOR THIS TO KEEP HAPPENING! *TR

NHTSA ID 10351492 · filed Aug 24, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

HESITATION (JERKING) UPON ACCELERATION, USUALLY DURING TURNS OR WHILE IN HEAVY TRAFFIC. THIS HAS BEEN AN ONGOING PROBLEM SINCE PURCHASE OF VEHICLE (NEW). I HAVE TAKEN IT IN FOR REPAIR FOR THIS PROBLEM NO LESS THAN SEVEN (7) TIMES, BUT THE PROBLEM STILL REMAINS. THERE IS ALSO A POPPING NOISE COMING FROM THE EXHAUST SYSTEM THAT OCCURS WHEN THE BRAKE IS ENGAGED AND THE VEHICLE IS IDLING. ATTEMPTS TO FIX THESE PROBLEMS CONSISTS OF THE FOLLOWING: CHARCOAL CANISTER SHUT OFF VALVE REPLACEMENT, LEAK IN CODUCTOR SLEEVE REPAIRED, PERFORMED ADAPTATION OF THE TORQUE CONVERTER, FLUSHED AUTOMATIC TRANSMISSION AND TORQUE CONVERTER, REPLACED TORQUE CONVERTER, AND INSTALLED RESTRICTOR IN THE PURGE LINE. ADDITIONALLY, THE ORIGINAL TIRES ON THE VEHICLE HAVE BEEN VERY PROBLEMATIC. I HAD A BLOW OUT ON THE RIGHT REAR TIRE @ 14,190 MILES. I THEN REPLACED BOTH REAR TIRES. I HAD ANOTHER BLOW OUT ON THE RIGHT REAR TIRE AT 26,400 MILES WHILE ON THE EXPRESSWAY. I REPLACED THAT TIRE AGAIN ALONG WITH THE WHEEL/RIM. AT 35,522 MILES I HAD A BLOWOUT ON THE FRONT LEFT TIRE WHILE ON THE EXPRESSWAY AGAIN. I THEN REPLACED ALL FOUR TIRES, BECAUSE THEY ALL NEEDED REPLACING AT THAT TIME. *TR

NHTSA ID 10212438 · filed Dec 20, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

HESITATION (JERKING) UPON ACCELERATION, USUALLY DURING TURNS OR WHILE IN HEAVY TRAFFIC. THIS HAS BEEN AN ONGOING PROBLEM SINCE PURCHASE OF VEHICLE (NEW). I HAVE TAKEN IT IN FOR REPAIR FOR THIS PROBLEM NO LESS THAN SEVEN (7) TIMES, BUT THE PROBLEM STILL REMAINS. THERE IS ALSO A POPPING NOISE COMING FROM THE EXHAUST SYSTEM THAT OCCURS WHEN THE BRAKE IS ENGAGED AND THE VEHICLE IS IDLING. ATTEMPTS TO FIX THESE PROBLEMS CONSISTS OF THE FOLLOWING: CHARCOAL CANISTER SHUT OFF VALVE REPLACEMENT, LEAK IN CODUCTOR SLEEVE REPAIRED, PERFORMED ADAPTATION OF THE TORQUE CONVERTER, FLUSHED AUTOMATIC TRANSMISSION AND TORQUE CONVERTER, REPLACED TORQUE CONVERTER, AND INSTALLED RESTRICTOR IN THE PURGE LINE. ADDITIONALLY, THE ORIGINAL TIRES ON THE VEHICLE HAVE BEEN VERY PROBLEMATIC. I HAD A BLOW OUT ON THE RIGHT REAR TIRE @ 14,190 MILES. I THEN REPLACED BOTH REAR TIRES. I HAD ANOTHER BLOW OUT ON THE RIGHT REAR TIRE AT 26,400 MILES WHILE ON THE EXPRESSWAY. I REPLACED THAT TIRE AGAIN ALONG WITH THE WHEEL/RIM. AT 35,522 MILES I HAD A BLOWOUT ON THE FRONT LEFT TIRE WHILE ON THE EXPRESSWAY AGAIN. I THEN REPLACED ALL FOUR TIRES, BECAUSE THEY ALL NEEDED REPLACING AT THAT TIME. *TR

NHTSA ID 10212438 · filed Dec 20, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

I HAVE A MERCEDES BENZ C230 THE LIGHT IS ON BUT THE SRS IS ON GIVE MESSAGE THAT SAID DRIVE TO A WORK SHOP

NHTSA ID 11150841 · filed Nov 11, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .