2004 Mercedes-Benz C240 Owner Complaints

SRS ABS ESP lights occasionally go on and off mostly the SRS take to shop does not come on or stay on obd2 does not detect may use clear error messages stays off for few weeks then back on and off bought scanner when SRS comes on sometimes it shows error B1035 stored and current the resistance value in the ignition circuit containing component R1 2/20 (left front side airbag ignition squib) is too high sometimes nothing hear this same complaint from many owners. drivers side seat motor only works off and on had replaced sometimes works sometimes does not lots of sensor issues shows a door ajar when it is not have to replace senors

NHTSA ID

11456282

Incident

Feb 5, 2020

I TOOK MY CAR TO MERCEDES-BENZ DEALERSHIP TO FIX A RECALL ON MY SUNROOF NHTSA RECALL # 19V918 THEY CLAIMED THEY CHECKED MY SEAL FOR DEFECTIVE BUT WHEN I RECEIVED MY CAR THE SUNROOF WOULD NOT OPEN . I ASKED THEM WHAT DID THEY DO IT NOT WORKING AT ALL . THEY WERE VERY VAGUE ON THE DETAILS TO CHECKING MY RECALL. STATED THEY DIDN'T NEED TO OPEN MY SUNROOF TO CHECK. THAT'S IMPOSSIBLE ALSO I QUESTION WHY IS IT BROKEN NOW IT WAS NOT PRIOR TO BRINGING IT IN . THEY WERE ELUSIVE AND NON COMPLIANT AND STATED IT WAS BROKEN. THEY WOULD NAKED RESPONSIBILITY NOR EXPLAIN HOW THEY INSEPECTED A SEAL IF THE SUNROOF WOULD NOT OPEN .

NHTSA ID

11364116

Incident

Oct 12, 2020

MY CAR HAVE A RECALL FOR THE SUNROOF SINCE IT MAY DETACH AND FLIGHT OUT, I MADE AN APPOINTMENT FOR SERVICE AT EURO MOTOR CAR IN GAITHERSBURG, MARYLAND. A LADY FROM THE DEALER JUST CALL ME BACK TO INFORM ME THAT THEY ARE CANCELING THE APPOINTMENT BECAUSE THEY DO NOT DO RECALLS...

NHTSA ID

11328573

Incident

Jun 12, 2020

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES-BENZ OF BONITA SPRINGS (14610 TAMIAMI TRAIL N, NAPLES, FL 34110) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11328182

Incident

Jan 1, 2020

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ C240. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11310151

Incident

Feb 18, 2020

THE DOOR HANDLE ON THE DRIVER'S SIDE IN THE FRONT BROKE OFF. I HAD TO PAY THROUGH THE NOSE TO GET IF FIXED. IT WAS LIKE PLASTIC. I AM 5"1 AND WEIGH UNDER 130 POUNDS. I AM NOT STRONG ENOUGH TO BREAK IT AND I ALSO HAVE RA. I NEVER SLAM A DOOR IN ANGER. I REALLY LIKE MY CAR BUT WONDER IF THE REST OF IT WILL FALL APART. I WAS IN THE GARAGE. I HAVE THE BROKEN PIECE.

NHTSA ID

10970797

Incident

Feb 22, 2016

Mileage

42,000 mi

PASSENGER SEAT CAUGHT FIRE WHEN USING THE SEAT HEATER. FIRE PROTRUDED THROUGH THE SIDE SEAT PANEL AND BURNED DRIVER AND CLOTHING. THE DRIVER WAS OPERATING THE CAR FOR ABOUT 15 MINUTES ON A CITY STREET AND PULLED OFF THE ROAD TO EXTINGUISH THE FIRE. PORTIONS OF THE SEAT MELTED.

NHTSA ID

10926807

Incident

Nov 11, 2016

Mileage

68,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. AFTER THE VEHICLE WAS STARTED, THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE NITROGEN POWER SEAT BELT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10807785

Incident

Apr 28, 2015

Mileage

62,000 mi

I WAS DRIVING TO WORK FROM PARKVILLE TO BALTIMORE CITY AND MY CAR BEGAN AGGRESSIVELY JERKING. I DROVE MY CAR ON FRIDAY MORNING THROUGH THE TUNNEL AND THE JERKING WAS NOT AS AGGRESSIVE. I DROVE HOME ON FRIDAY AFTERNOON FROM WORK AND I COULD TELL THAT SOMETHING WAS STILL JERKING BUT CONTINUOUSLY. SATURDAY MORNING MY CAR WAS JERKING SO AGGRESSIVELY, I CALLED OWINGS MILLS MERCEDES AND LEFT IT THERE. I WAS NOTIFIED TODAY, MAY 27, 2015, THAT MY CAR NEEDED BETWEEN $1900 AND $7500 WORTH OF WORK. MY COOLANT IS LEAKING ON THE TRANSMISSION. IF MY RADIATOR CAN NOT BE FIXED, I WILL NEED A NEW RADIATOR AS WELL AS TRANSMISSION. I HAVE DOING RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM WITH THE C CLASS MERCEDES. I FEEL THIS SHOULD BE A RECALL ISSUE.

NHTSA ID

10721828

Incident

May 21, 2015

Mileage

130,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES MALFUNCTIONED CAUSING THE BRAKE PEDAL TO SINK INTO THE FLOOR CREATING AN EXTENDED BRAKING DISTANCE. THE FAILURE NEARLY CAUSED THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINES WERE CORRODED CAUSING BRAKE FLUID TO LEAK FROM THE VEHICLE. NO FURTHER INFORMATION WAS AVAILABLE. THE BRAKE LINES WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 160,000.

NHTSA ID

10638119

Incident

Sep 13, 2014

Mileage

160,000 mi

BOUGHT THE CAR USED IN JUNE 2014, AFTER EVERY TIME I FILLED THE GAS TANK, THERE WAS A STRONG SMELL OF GAS INSIDE THE CAR, AUGUST 2, 2014 CAR JUST CUTS OFF WHILE DRIVING DOWN THE ROAD, LOST ALL POWER LIKE IT WAS GETTING NO GAS AND JUST CUT OFF. AUGUST 5, FILLED GAS TANK TO TAKE TO SHOP AND HAVE IT LOOKED AT AND GAS LEAKED FROM UNDERSIDE OF DRIVERS SIDE REAR AREA AND AGAIN STRONG SMELL OF GAS INSIDE THE CAR, DID SOME INVESTIGATION TO FIND OUT THAT THIS HAS BEEN A PROBLEM WITH OTHER MERCEDES CARS. APPARENTLY THERE HAS BEEN RECALLS ON THE E SERIES FROM THE YEAR 2004 FOR THIS SAME PROBLEM. I FEEL THAT THIS A DEFINITELY A SAFETY HAZARD AND MERCEDES SHOULD BE CALLED OUT TO FIX IT. *TR

NHTSA ID

10631279

Incident

Aug 1, 2014

Mileage

180,900 mi

AFTER DRIVING 1 MILE FROM HOME, THE AIR CONDITIONED SYSTEM SUDDENLY SHUT OFF AND SMOKE STARTED TO COME OUT FROM THE DRIVER'S VENT INTO THE CABIN. I LEFT THE CAR UNINJURED AND CALLED 911. FIREMEN CAME 10 MINUTES LATER AND I COULD SEE FLAMES COMING THROUGH THE LEFT VENT. THE DRIVER'S SIDE OF THE DASHBOARD MELTED COMPLETELY, THE WINDSHIELD CRACKED, AND MY INSURER DECLARED THE CAR A TOTAL LOSS. I'M GLAD THERE WAS NO PERSONAL INJURY, THOUGH THE INCIDENT WAS REALLY SCARY. I HAD RECENTLY TAKEN MY CAR (3 MONTHS AGO) TO THE MERCEDES DEALER FOR A SERVICE THAT COST ME MORE THAN $6,000, AND THE CAR WAS SUPPOSED TO RUN LIKE NEW. THE AC HAD NEVER FAILED BEFORE THIS. *TR

NHTSA ID

10629406

Incident

Aug 27, 2014

Mileage

36,000 mi

THE SRS AND NUMEROUS OTHER MALFUNCTIONS COME ON. THE HEADLIGHTS AND DASH LIGHTS ALONG WITH THE BLINKERS ARE TURN ON AND OFF BY THEMSELVES. AT FIRST TURNING THE CAR OFF THE MALFUNCTIONS WENT AWAY ONLY TO COME BACK A FEW MINUTES LATER. I FIND THIS TO BE VERY DANGEROUS SINCE THE AIR BAGS, SEAT-BELTS WONT WORK IN A ACCIDENT. ALONG WITH IF LIGHTS GO OUT WHILE DRIVING AT NIGHT. THIS PROBLEM HAS HAPPENED TO ME TWICE BEFORE AFTER PAYING THOUSAND TO HAVE IT FIXED IT REAPPEARS AFTER A YEAR. I HAVE RESEARCHED AND IT SEEMS THAT EVERYONE IS HAVING THIS SAME PROBLEM DUE TO FAULTY WIRE AND SENSOR. *TR

NHTSA ID

10513704

Incident

May 25, 2013

Mileage

80,000 mi

RE: C 240 MERCEDES 2004. THE CAR WILL SUDDENLY CUT OFF WHILE DRIVING. THIS HAS HAPPENED ON LONG DRIVES ON THE INTERSTATE, SHORT DRIVES ON THE INTERSTATE, AND STREET DRIVING. THE MECHANIC CANNOT FIND ANY CODES ASSOCIATED WITH THIS DEFECT. WE HAD THE CRANK SENSOR CHANGED BECAUSE THE MECHANIC THOUGHT THAT A WORN CRANK SENSOR MIGHT BE THE CAUSE. IT WAS NOT. TWO DAYS LATER THE CAR 'S ENGINE SHUT DOWN AGAIN. *TR

NHTSA ID

10341882

Incident

Jul 7, 2010

Mileage

120,000 mi

I OWN A 2004 MERCEDES BENZ, C CLASS, 4-DOOR SEDAN AND WITHIN THE LAST TWO WEEKS, MY DRIVER SIDE DOOR AND RIGHT REAR PASSENGER DOOR LOCKS REFUSE TO LOCK AND UNLOCK ON THEIR OWN, AFTER USING MY REMOTE TO SECURE MY DOORS AND NOW UNLOCK CONTINUOUSLY WHILE DRIVING. I'M CONCERN FOR THE SAFETY OF MY GRANDCHILD WHILE DRIVING AND THE SECURITY OF MY VEHICLE. *TR

NHTSA ID

10318897

Incident

Feb 27, 2010

2004 MERCEDES C240 WITH SUNROOF AND OVERHEAD CONTROL PANEL. CUSTOMER STATES THAT AFTER THE CAR WAS SUPPOSED TO BE REPAIRED THE VEHICLE ACQUIRED OTHER PROBLEMS ALONG WITH A LOOSE SEAT THAT MOVES WHILE DRIVING. *KB THE SUNROOF WOULDN'T CLOSE ON AUTO MODE, THE CIGARETTE LIGHTER WAS INOPERABLE, THE ALARM DIDN'T SOUND, THE RIGHT FRONT DOOR LOCK WAS DEFECTIVE, THE BRAKES SQUEAKED, THERE WAS AN OIL LEAK COMING FROM THE OIL PAN, THE TRANSMISSION LEAKED, THE THRUST ARM BUSHINGS FAILED, THE RIGHT SIDE WINDSHIELD WIPER WAS COMING APART, THE RIGHT FRONT WINDOW MADE A LOUD SQUEAK, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE DRIVERS SEAT DIDN'T TILT UP OR DOWN. THE PANIC FEATURE ON THE VEHICLE DIDN'T WORK, BOTH REMOTE KEYS DIDN'T LOCK OR UNLOCK THE DOORS.

NHTSA ID

10204872

Incident

Dec 18, 2006