RoadVitals

2002 Mercedes-Benz C320 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
68
Latest Sep 5, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
15
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Mercedes-Benz C320, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical3536.1%
  • Driver assistance66.2%
  • Exterior lighting55.2%
  • Airbags44.1%
  • Brakes33.1%
  • Engine33.1%
  • Transmission33.1%
  • Powertrain (other)22.1%
  • Steering22.1%
  • Visibility22.1%
  • Fuel system22.1%
  • Body & structure22.1%
  • Suspension11.0%
  • Other / unspecified11.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

35
reports

From owner reports, verbatim

Battery drains after being parked overnight, 58,000 miles, dealer maintained since new. Driven by a little old lady until I bought it. Took it to the dealer and they replaced one of the seat modules. Soon afterward, the problem recurred. Took it back to the dealer and they said it was a defective fuse box and replaced it for $650. Went to pick up the car and the battery was dead again. After some complaining, they refunded the bill. They looked at it again and said the problem was somewhere in the dashboard and it would cost $2300 just to take it apart and look for a bad module. They offered $2300 trade in toward a new or CPO car, and said my car would be sent to the crusher. I took the car back and installed a remote operated battery cutoff, and have been driving it ever since. Other than disturbing the engine computer, it's been running well for three years and 20,000 miles. Lovely car otherwise.

NHTSA ID 11612725 · filed Sep 5, 2024

While changing one of the lights in the headlight housing, I found the wiring's insulation rotting off all the wires, exposing the bare copper presenting a fire hazard.

NHTSA ID 11549902 · filed Oct 14, 2023
All 35 reports naming electrical

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

26
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE BATTERY WAS DRAINED AFTER THE VEHICLE WAS PARKED AND TURNED OFF. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE SEAT MODULE WAS DEFECTIVE WHICH CAUSED THE BATTERY TO DRAIN. THE MODULE WAS UNPLUGGED TO PREVENT THE BATTERY FROM BEING DRAINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

NHTSA ID 11320137 · filed Apr 3, 2020

SEATS CONTROL MODULE

NHTSA ID 10919260 · filed Oct 27, 2016
All 26 reports naming interior & seats

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

6
reports

From owner reports, verbatim

WAS DRIVING ON HIGHWAY WHEN ESP, BAS AND ABS LIGHTS SHOW UP, AND SPEEDOMETER DISPLAY STOPS WORKING - SPEED READING GOES TO ZERO, THOUGH THERE IS NO REDUCTION IN SPEED. GET TO DESTINATION. ON RETURN IT HAPPENS AGAIN. THIS TIME I GO TO REST AREA, STOP THE CAR, REMOVE THE KEY AND RESTART. THE CAR REFUSES TO MOVE OUT OF PARK. CALL ROADSIDE ASSISTANCE AND GET INSTRUCTION TO OVERRIDE PARK, DRIVE HOME WITH FLASHERS ON - VERY ROUGH RIDE QUALITY. TOW TO DEALER NEXT DAY, THEY ARE NOT SURE IF NEW PART WILL FIX IT, EVEN IF $1850 PART IS REPLACED. LOTS OF ELECTRICAL PROBLEMS OVER THE YEARS. TURN LIGHTS GO OUT ROUTINELY. CHANGED CD CHANGER. SEAT DRAINS BATTERY,HAD TO DISCONNECT IT. POOR ELECTRICAL SENSORS ALL AROUND. NOW IT ALSO HAS RUST DAMAGE, ALL OF A SUDDEN, AT THE BOTTOM OF DOORS.

NHTSA ID 10747123 · filed Aug 7, 2015

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND SMOKE STARTED TO EMIT FROM UNDER THE HOOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT INFORMED OF THE ISSUE. THE FAILURE MILEAGE WAS 127,000.

NHTSA ID 10680808 · filed Feb 3, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

5
reports

From owner reports, verbatim

While changing one of the lights in the headlight housing, I found the wiring's insulation rotting off all the wires, exposing the bare copper presenting a fire hazard.

NHTSA ID 11549902 · filed Oct 14, 2023

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE INSTRUMENT PANEL FAILED TO FUNCTION. AS A RESULT, THE CONTACT WAS UNABLE TO READ THE GAUGES AND THE INDICATORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 102,000.

NHTSA ID 10681829 · filed Feb 6, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

4
reports

From owner reports, verbatim

TL* THE CONTACT OWNED A 2002 MERCEDES-BENZ C320. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER LOST CONTROL OF THE VEHICLE. THE VEHICLE SPUN AROUND SEVERAL TIMES AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE CAUGHT ON FIRE. THE DRIVER WAS KILLED ON IMPACT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE AND DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB

NHTSA ID 11150281 · filed Nov 9, 2018

MERCEDES BENZ 2002, C320 *STEERING WHEEL MALFUNCTION *SRS WARNING *SEATS MALFUNCTION *BRAKE AND OIL FLUID MISLEADING INFO *BATTERY DRAIN *TURNING SIGNALS REQUIRING NEW HARNESS THAT COST A LOT $$$. *TR

NHTSA ID 10297061 · filed Dec 27, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

WAS DRIVING ON HIGHWAY WHEN ESP, BAS AND ABS LIGHTS SHOW UP, AND SPEEDOMETER DISPLAY STOPS WORKING - SPEED READING GOES TO ZERO, THOUGH THERE IS NO REDUCTION IN SPEED. GET TO DESTINATION. ON RETURN IT HAPPENS AGAIN. THIS TIME I GO TO REST AREA, STOP THE CAR, REMOVE THE KEY AND RESTART. THE CAR REFUSES TO MOVE OUT OF PARK. CALL ROADSIDE ASSISTANCE AND GET INSTRUCTION TO OVERRIDE PARK, DRIVE HOME WITH FLASHERS ON - VERY ROUGH RIDE QUALITY. TOW TO DEALER NEXT DAY, THEY ARE NOT SURE IF NEW PART WILL FIX IT, EVEN IF $1850 PART IS REPLACED. LOTS OF ELECTRICAL PROBLEMS OVER THE YEARS. TURN LIGHTS GO OUT ROUTINELY. CHANGED CD CHANGER. SEAT DRAINS BATTERY,HAD TO DISCONNECT IT. POOR ELECTRICAL SENSORS ALL AROUND. NOW IT ALSO HAS RUST DAMAGE, ALL OF A SUDDEN, AT THE BOTTOM OF DOORS.

NHTSA ID 10747123 · filed Aug 7, 2015

MERCEDES BENZ 2002, C320 *STEERING WHEEL MALFUNCTION *SRS WARNING *SEATS MALFUNCTION *BRAKE AND OIL FLUID MISLEADING INFO *BATTERY DRAIN *TURNING SIGNALS REQUIRING NEW HARNESS THAT COST A LOT $$$. *TR

NHTSA ID 10297061 · filed Dec 27, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

3
reports

From owner reports, verbatim

Vehicle constantly smells like gas inside the cabin, it makes me dizzy and affects my head overall health inhaling vapors. At first I thought I could handle it, but it just gives me nonstop headaches and I'm afraid one spark will ignite/ explode my entire vehicle. This happens everytime I fill the gas tank. I heard their was a warranty extension but don't believe me vehicle was included which is unfortunate. Their is a check engine light informing of a EVAP Leak.

NHTSA ID 11428224 · filed Aug 8, 2021

2002 C320 MERCEDES BENZ WAGON CAR STALLED IN TRAFFIC WITHOUT WARNING IN CENTER LANE ON BUSY STREET -- AND WOULD NOT RESTART LEAVING CAR AND OCCUPANT VULNERABLE TO CRASH-- DUE TO FAILURE OF CRANK POSITION SENSOR. *JB

NHTSA ID 10176068 · filed Dec 13, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

3
reports

From owner reports, verbatim

THE TRANSMISSION HAS REPEATEDLY LOCKED IN 2ND GEAR. THE ELECTRICAL SYSTEM SHOWS CONSTANT LIGHT, COOLANT AND AIR BAG FAILURES. THE MEMORY FOR SEATS, MIRRORS AND THE STEERING WHEEL DEFAULTS ABOUT 30% OF THE TIME. I BOUGHT THIS CAR THROUGH M-B DIPLOMATIC SALES PROGRAM WHILE SERVING IN CANADA AND BROUGHT IT TO THE USA ON RETIREMENT. M-B CANADA WON'T HELP BECAUSE THE CAR IS IN THE US. M-B USA WON'T HELP BECAUSE I BOUGHT THE CAR IN CANADA. M-B CORPORATE IN GERMANY SIMPLY REFERRED MY CASE BACK TO M-B USA. I AM NOW OUT OF WARRANTY. I WANT M-B TO EXTEND THE WARRANTY ANOTHER 4 YEARS OR 50K MILES. THE CAR IS A DISASTER. *JB

NHTSA ID 10157796 · filed May 18, 2006

I LEASED A 2002 MERCEDES C32 IN DECEMBER OF 2002. ITS A DOCUMENTED FACT MERCEDES HAS BEEN EXPERIENCING A HIGH NUMBER OF DEFECT COMPLAINTS WITH THIS MODEL CAR. RECENTLY FOR ME WAS THE MOST SERIOUS.. ON DECEMBER 26TH 2004, WHILE MERGING ONTO A MAJOR HIGHWAY(I95) MY CAR'S AUTOMATIC TRANSMISSION WENT INTO NEUTRAL WHILE IN THE DRIVE POSITION. I HAD TO PULL OVER ON THE SIDE OF THE HIGHWAY PUT THE CAR INTO PARK THEN BACK TO DRIVE TO RESOLVE THE PROBLEM. I NOTIFIED MERCEDES ON 12/27, AT AN APPOINTMENT I HAD PREVIOUSLY SCHEDULED FOR OTHER PROBLEMS. MERCEDES AFTER HOLDING THE CAR FOR A WEEK DIAGNOSED IT AS A TRANSMISSION CONTROL ISSUE. I HAD TO WAIT FOUR WEEKS FOR A REPLACEMENT TO ARRIVE FROM GERMANY. IN JANUARY 2005, WHILE WAITING FOR THIS PART TO ARRIVE THE SAME INCIDENT OCCURRED WHILE MERGING ONTO THE SAME HIGHWAY THE CAR WENT INTO NEUTRAL. I AGAIN FOUND MYSELF ON THE SIDE OF THE ROAD RESOLVING THE PROBLEM.AT THE END OF JANUARY MY CAR WAS FINALLY FIXED BY MERCEDES, I RECEIVED THE CAR ON A TUESDAY. ON THE FOLLOWING SUNDAY I PULLED INTO A PARKING SPOT, PUT THE CAR INTO PARK AND TURNED OFF THE IGNITION. MY CAR JUMPED A 10 INCH HIGH CURB AND WHEN I TRIED TO GET THE IGNITION IT DID NOT RESPOND. I HAD THE CAR TOWED TO MERCEDES WHO DIAGNOSED A BROKEN TRANSMISSION PIN. I DROVE THE CAR FOR THE NEXT FEW WEEKS WHICH THE FEAR OF THE TRANSMISSION PROBLEM RECURRING. I EVENTUALLY STOPPED DRIVING THE CAR AND CONTACTED MERCEDES. I ASKED THEM TO CONSIDER TAKING THE CAR BACK, ITS HAS 8 MONTHS REMAINING ON A 3 YEAR LEASE. THEY IN TURN TOOK THE CAR FOR A WEEK DROVE IT FOR 60 MILES THEN DIAGNOSED THE PROBLEM HAS BEEN RESOLVED. IN MY RIGHT MIND I CANNOT DRIVE THIS VEHICLE FOR FEAR OF KILLING MYSELF AND OTHERS. MERCEDES HAS WASHED THEIR HANDS OF THIS SITUATION. *JB

NHTSA ID 10115959 · filed Mar 28, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

I HAVE EXPERIENCED THE SAME EXACT PROBLEMS WITH TRANSMISSION NOT SHIFTING PROPERLY AS WELL THE POWER SEAT MODULE DRAINING THE BATTERY WITH NUMEROUS JUMP STARTS. THIS OCCURRED JUST TWO WEEKS AFTER GLADLY PURCHASING MY "FIVE POINT CERTIFIED" 2002 C320 WAGON. MERCEDES BENZ OF GREENSBORO ALSO WOULD NOT FIX CHIPPING ON THE FRONT BUMPER. STATES BECAUSE THE VEHICLE IS LOW PROFILE THE BUMPER SUSTAINED THIS EXTENSIVE PEELING AS A RESULT. PEELING IS LOCATED FROM LEFT TO RIGHT TOP TO BOTTOM. SERVICE DEPT MANAGER ACKNOWLEDGED THE FACT THAT DEALERSHIP DID A POOR JOB AT REPAIRING THE PRE-EXISTING DAMAGE PRIOR TO SELLING. AFTER ONE CARWASH THE CHIPPING WAS VERY NOTICEABLE AND INCREASED WITH EACH WASH. THE SALEMANS WOULD NOT AGREE. PAINT STILL PEELING AFTER NUMEROUS ATTEMPTS. I HAVE REFUSED TO PAY FOR A PRE-EXISTING PROBLEM, BUT WILL PROBABLY INCUR THIS EXPENSE JUST TO TRADE THE CAR. THE TRUNK MAKES A HORRIBLE RATTLING NOISE WHILE TRAVELING AT LOW OR HIGH SPEED. NUMEROUS LIGHTS REPLACED OVER THE PAST 2 YEARS. REAR VIEW MIRROR WILL NOT LOCK INTO POSITION WHEN INTERIOR OF CAR EXCEED 60-70 DEGREES BECAUSE RUBBER SEAL BECOMES TOO HOT. ALSO AT STATED TEMPERATURE THE DIGITAL MESSAGE BOARD BECOMES OBSCURE AND UNREADABLE. TIRES NEEDING TO BE REPLACED OFTEN. EMISSIONS PROBLEMS, TRULY THE LIST GOES ON. IN FACT, THE REASON I'M POSTING THIS COMPLAINT IS BECAUSE I HAVE THE TIME TO. MY CAR IS SITTING OUTSIDE AND WILL NOT START. POSSIBLY FUEL PUMP/SENSOR- A $700 REPAIR. I'M TIRED AND HAVE REACHED MY LIMIT WITH THE NUMEROUS PROBLEMS, TRULY. PERSONALLY FEEL INJURED AFTER SUSTAINING SUCH UNFAIR TREATMENT AND INCONVENIENCE AFTER NUMEROUS ATTEMPTS TO NEGOTIATE REPAIRS. PRAYERFULLY EXPECTING RECALLS AND FULL RESTITUTION FOR THE MONEY TIED UP IN THIS VEHICLE, BE IT FROM THE MANUFACTURER OR DEALERSHIP. ALL DOCUMENTATION OF SERVICE AVAILABLE UPON REQUEST. THE INTEGRITY OF MB ALONG WITH ITS REPUTATION HAS PROVEN NOT TO BE ONE OF IT LONG STATED HISTORY. SADLY, I AM DISAPPOINTED. *TR

NHTSA ID 10269559 · filed May 20, 2009

WHILE DRIVING VEHICLE WOULD SHAKE IN THE REAR, AND THERES A WHISTLING NOISE. TOOK TO DEALER AND THEY REPLACED DIFFERENTIAL TO STOP THE WHISTLING. SHAKING IS STILL OCCURING. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

NHTSA ID 8023520 · filed Dec 2, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

MERCEDES BENZ 2002, C320 *STEERING WHEEL MALFUNCTION *SRS WARNING *SEATS MALFUNCTION *BRAKE AND OIL FLUID MISLEADING INFO *BATTERY DRAIN *TURNING SIGNALS REQUIRING NEW HARNESS THAT COST A LOT $$$. *TR

NHTSA ID 10297061 · filed Dec 27, 2009

THE CAR HAS BEEN BACK TO THE DEALER 4 TIMES AND ALIGN 3 TIMES ALSO TIRES HAVE BEEN REPLACED AND ROTATED. OTHER 3 CARS OF THE SAME KIND HAVE BEEN TESTED AND ALL THREE HAVE THE SAME PROBLEM.*AK(TIRESIZE: 205/55/16)

NHTSA ID 761208 · filed Apr 25, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

I HAVE EXPERIENCED THE SAME EXACT PROBLEMS WITH TRANSMISSION NOT SHIFTING PROPERLY AS WELL THE POWER SEAT MODULE DRAINING THE BATTERY WITH NUMEROUS JUMP STARTS. THIS OCCURRED JUST TWO WEEKS AFTER GLADLY PURCHASING MY "FIVE POINT CERTIFIED" 2002 C320 WAGON. MERCEDES BENZ OF GREENSBORO ALSO WOULD NOT FIX CHIPPING ON THE FRONT BUMPER. STATES BECAUSE THE VEHICLE IS LOW PROFILE THE BUMPER SUSTAINED THIS EXTENSIVE PEELING AS A RESULT. PEELING IS LOCATED FROM LEFT TO RIGHT TOP TO BOTTOM. SERVICE DEPT MANAGER ACKNOWLEDGED THE FACT THAT DEALERSHIP DID A POOR JOB AT REPAIRING THE PRE-EXISTING DAMAGE PRIOR TO SELLING. AFTER ONE CARWASH THE CHIPPING WAS VERY NOTICEABLE AND INCREASED WITH EACH WASH. THE SALEMANS WOULD NOT AGREE. PAINT STILL PEELING AFTER NUMEROUS ATTEMPTS. I HAVE REFUSED TO PAY FOR A PRE-EXISTING PROBLEM, BUT WILL PROBABLY INCUR THIS EXPENSE JUST TO TRADE THE CAR. THE TRUNK MAKES A HORRIBLE RATTLING NOISE WHILE TRAVELING AT LOW OR HIGH SPEED. NUMEROUS LIGHTS REPLACED OVER THE PAST 2 YEARS. REAR VIEW MIRROR WILL NOT LOCK INTO POSITION WHEN INTERIOR OF CAR EXCEED 60-70 DEGREES BECAUSE RUBBER SEAL BECOMES TOO HOT. ALSO AT STATED TEMPERATURE THE DIGITAL MESSAGE BOARD BECOMES OBSCURE AND UNREADABLE. TIRES NEEDING TO BE REPLACED OFTEN. EMISSIONS PROBLEMS, TRULY THE LIST GOES ON. IN FACT, THE REASON I'M POSTING THIS COMPLAINT IS BECAUSE I HAVE THE TIME TO. MY CAR IS SITTING OUTSIDE AND WILL NOT START. POSSIBLY FUEL PUMP/SENSOR- A $700 REPAIR. I'M TIRED AND HAVE REACHED MY LIMIT WITH THE NUMEROUS PROBLEMS, TRULY. PERSONALLY FEEL INJURED AFTER SUSTAINING SUCH UNFAIR TREATMENT AND INCONVENIENCE AFTER NUMEROUS ATTEMPTS TO NEGOTIATE REPAIRS. PRAYERFULLY EXPECTING RECALLS AND FULL RESTITUTION FOR THE MONEY TIED UP IN THIS VEHICLE, BE IT FROM THE MANUFACTURER OR DEALERSHIP. ALL DOCUMENTATION OF SERVICE AVAILABLE UPON REQUEST. THE INTEGRITY OF MB ALONG WITH ITS REPUTATION HAS PROVEN NOT TO BE ONE OF IT LONG STATED HISTORY. SADLY, I AM DISAPPOINTED. *TR

NHTSA ID 10269559 · filed May 20, 2009

THE DRIVERS SEAT FAILS TO RETURN TO THE PRESET MEMORY POSITION. WHEN INSERTING THE KEY INTO THE IGNITION, CONSUMER NOTICED THAT THE SEAT WOULD NOT STOP AT THE PRESET SETTING. *JG

NHTSA ID 567858 · filed Oct 10, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

Vehicle constantly smells like gas inside the cabin, it makes me dizzy and affects my head overall health inhaling vapors. At first I thought I could handle it, but it just gives me nonstop headaches and I'm afraid one spark will ignite/ explode my entire vehicle. This happens everytime I fill the gas tank. I heard their was a warranty extension but don't believe me vehicle was included which is unfortunate. Their is a check engine light informing of a EVAP Leak.

NHTSA ID 11428224 · filed Aug 8, 2021

FUEL SENDING UNIT FAILURE CAUSING GAS TANK TO LEAK. FUMES SO STRONG IN GARAGE RISK OF EXPLOSION. FUMES PERMEATING HOME. *TR

NHTSA ID 10555401 · filed Dec 9, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT HE NOTICED THAT CORROSION WAS DEVELOPING ON THE LOWER PANEL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE ENTIRE BODY OF THE VEHICLE WAS CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE IS 51,000. UPDATED 12/30/13*CN THE CONSUMER STATED THE VEHICLE WAS ALWAYS GARAGED AND WELL MAINTAINED, YET THE DOORS AND UNDER PANELS SHOWED EXTENSIVE CORROSION. THERE WERE SEVERAL PRONOUNCED PAINT BUBBLING AND RUST SPOTS THAT HAVE PERMEATED THROUGHOUT THE BODY.

NHTSA ID 10554112 · filed Nov 29, 2013

I HAVE EXPERIENCED THE SAME EXACT PROBLEMS WITH TRANSMISSION NOT SHIFTING PROPERLY AS WELL THE POWER SEAT MODULE DRAINING THE BATTERY WITH NUMEROUS JUMP STARTS. THIS OCCURRED JUST TWO WEEKS AFTER GLADLY PURCHASING MY "FIVE POINT CERTIFIED" 2002 C320 WAGON. MERCEDES BENZ OF GREENSBORO ALSO WOULD NOT FIX CHIPPING ON THE FRONT BUMPER. STATES BECAUSE THE VEHICLE IS LOW PROFILE THE BUMPER SUSTAINED THIS EXTENSIVE PEELING AS A RESULT. PEELING IS LOCATED FROM LEFT TO RIGHT TOP TO BOTTOM. SERVICE DEPT MANAGER ACKNOWLEDGED THE FACT THAT DEALERSHIP DID A POOR JOB AT REPAIRING THE PRE-EXISTING DAMAGE PRIOR TO SELLING. AFTER ONE CARWASH THE CHIPPING WAS VERY NOTICEABLE AND INCREASED WITH EACH WASH. THE SALEMANS WOULD NOT AGREE. PAINT STILL PEELING AFTER NUMEROUS ATTEMPTS. I HAVE REFUSED TO PAY FOR A PRE-EXISTING PROBLEM, BUT WILL PROBABLY INCUR THIS EXPENSE JUST TO TRADE THE CAR. THE TRUNK MAKES A HORRIBLE RATTLING NOISE WHILE TRAVELING AT LOW OR HIGH SPEED. NUMEROUS LIGHTS REPLACED OVER THE PAST 2 YEARS. REAR VIEW MIRROR WILL NOT LOCK INTO POSITION WHEN INTERIOR OF CAR EXCEED 60-70 DEGREES BECAUSE RUBBER SEAL BECOMES TOO HOT. ALSO AT STATED TEMPERATURE THE DIGITAL MESSAGE BOARD BECOMES OBSCURE AND UNREADABLE. TIRES NEEDING TO BE REPLACED OFTEN. EMISSIONS PROBLEMS, TRULY THE LIST GOES ON. IN FACT, THE REASON I'M POSTING THIS COMPLAINT IS BECAUSE I HAVE THE TIME TO. MY CAR IS SITTING OUTSIDE AND WILL NOT START. POSSIBLY FUEL PUMP/SENSOR- A $700 REPAIR. I'M TIRED AND HAVE REACHED MY LIMIT WITH THE NUMEROUS PROBLEMS, TRULY. PERSONALLY FEEL INJURED AFTER SUSTAINING SUCH UNFAIR TREATMENT AND INCONVENIENCE AFTER NUMEROUS ATTEMPTS TO NEGOTIATE REPAIRS. PRAYERFULLY EXPECTING RECALLS AND FULL RESTITUTION FOR THE MONEY TIED UP IN THIS VEHICLE, BE IT FROM THE MANUFACTURER OR DEALERSHIP. ALL DOCUMENTATION OF SERVICE AVAILABLE UPON REQUEST. THE INTEGRITY OF MB ALONG WITH ITS REPUTATION HAS PROVEN NOT TO BE ONE OF IT LONG STATED HISTORY. SADLY, I AM DISAPPOINTED. *TR

NHTSA ID 10269559 · filed May 20, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

Suddenly started driving badly on the highway. It would swerve side to side after hitting a bump. The rear sits about two inches lower than the front. My trusty independent mechanic said I should check the rear subframe and refrain from driving the car. KBB lists a safety recall for this issue, stating that the rear subframe wasn't sufficiently rustproofed. Mercedes and NHTSA do not list this recall, and my local dealer says the repair will cost around $3,000. May have to scrap the car with 81,000 miles on it.

NHTSA ID 11612731 · filed Sep 5, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

CONSUMER STATES THERE ARE PROBLEMS CONCERING THE ESP AND BAS SYSTEMS WARNING MESSAGES THAT ARE APPEARING ON THE MONITOR, WHEN TRAVELING AT A MODERATE RATE OF SPEED IN A STRAIGHT LINE, THE VEHICLE LOSES ALL POWER ALONG WITH BRAKING SENSATION.*JB

NHTSA ID 564905 · filed Apr 4, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .