Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 15 NHTSA owner-reported complaints for the 2005 Mercedes-Benz C320. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–15 of 15
WHILE DRIVING, MY SON WAS USING THE HEATED SEAT FUNCTION AND NOTICED A BURNING SMELL, THE DRIVER SIDE SEAT WAS SMOKING, WHICH BURNED A HOLE IN THE LEFT HAND SIDE OF THE SEAT BACK AND ALSO BURNED A HOLE IN THE BACK OF MY SONS SWEATSHIRT.
THE BATTERY KEEP DRAINING WHICH MAKE THHE CAR IMPOSSIBLE TO DRIVE
A SMALL SPRING INSIDE THE DOOR LOCK BREAKS WHICH KEEPS THE DOOR FROM OPENING ONCE LOCKED. I HAVE SEEN MANY REPAIR HOW TO VIDEOS ON YOUTUBE ABOUT THIS ISSUE. IT IS A SERIOUS SAFETY ISSUE. IF A PERSON IS IN AN ACCIDENT AND NEEDS TO EXIT THE CAR QUICKLY, THIS BROKEN LOCK CAN KEEP THEM STUCK INSIDE THE CAR UNABLE TO ESCAPE.
I WENT TO CHANGE MY LOW BEAM HEADLIGHT BULB AND FOUND THE WIRING INSULATION ALL FLAKING OFF TO ABOUT SIX INCHES FROM THE BULB CONNECTOR. I SEARCHED ON LINE AND FOUND OTHERS COMPLAINING OF THIS SAME THING. I SUSPECT SINCE THESE WIRES ARE HIDDEN INSIDE THE HEADLIGHT ASSEMBLY, THE PROBLEM IS MUCH MORE COMMON.
I WAS DRIVING ON A HIGHWAY AND SUDDENLY I HEARD THIS LOUD EXPLOSION. MY EARS WERE RINGING AND I FELT AS IF IT WAS RAINING BUT ONLY GLASS. LUCKILY IT DID NOT GET INTO MY EYES AND I STOPPED THE VEHICLE SAFELY AT THE SIDE OF THE ROAD ONLY TO FIND OUT THAT EVERYTHING IS INTACT AND I DID NOT HIT ANY OTHER OBJECT; HOWEVER, MY SUNROOF HAD EXPLODED. I CALLED THE MANUFACTURER, MERCEDES BENZ, AND THEY REFUSED TO DO ANYTHING ABOUT IT. THEY SAID THAT IT IS OUT OF WARRANTY. MY CONCERN IS RELATED TO SAFETY AND I REALLY THINK THAT MERCEDES BENZ SHOULD DO SOMETHING ABOUT IT.
I HAVE GOT ANYTHIN G IN MAIL I LIKE TO KNOW IF IT'S ON THE RECALL LIST THE LIGHTS COMES ON AND OFF SRS..
I OWN A 2005 MERCEDES-BENZ C320 FOR THREE YEARS AND ALWAYS HAVE ISSUES WITH THE SOFTWARE, THE ENGINE KEEPS SHUTTING OFF WHILE DRIVING, AND THE STEERING WHEEL GET LOCKED, NO MATTER WHERE I AM AT, A CITY STREETS OR A HIGHWAY. MANY PHONE CALLS TO MERCEDES-BENZ DEALER AND THE HEADQUARTER, THEY DIDN'T TRY TO RESOLVE THE ISSUES I'M HAVING WITH MY CAR!!! MERCEDES-BENZ WANTS PEOPLE EITHER FORGET ABOUT THE SAFETY ISSUE! DIE NATURALLY OR SELL THEIR CARS.
RECALL
THERE NEEDS TO BE SOMETHING DONE TO ELIMINATE THE PROBLEM WITH HEADLIGHTS. ALMOST EVERY AUTO MANUFACTURE IS MAKING THERE HEADLIGHTS OUT OF MATERIAL THAT CLOUDS UP AFTER A COUPLE OF YEAR. IT IS A SAFETY HAZARD THAT HAS CONTINUED FOR MORE YEARS THAN IT SHOULD HAVE. WHEN THE LIGHTS CLOUD UP THEY BECOME VERY DIM AND CAST SHADOW ON IMAGES THAT THEY SHOULD BE ILLUMINATING. IT IS VERY DANGEROUS IN RURAL AREAS AND HIGHWAYS THAT ARE NOT LIGHTED. LIGHTS ARE AS IMPORTANT AS THE OTHER SAFETY ITEMS IN A VEHICLE. IS THE FIX REALLY TO HAVE SOMEONE BUFF AND POLISH THEM A COUPLE TIMES A YEAR, $$$$$$$$$$$$$$$$$ ALL MANUFACTURES *TR
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ C320. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN OVERPOWERING BURNING ODOR PRESENT IN THE VEHICLE FROM THE DRIVERS SEAT. THE CONTACT THEN NOTICED THAT THERE WAS A QUARTER SIZE HOLE THAT HAD BURNED THROUGH THE CONTACT'S LEFT PANT LEG. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 75,500.
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ C320. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHIN TWENTY SECONDS. THE CONTACT STATED THAT THERE WERE TWO INSTANCES OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND ALSO A MECHANIC SHOP AND NEITHER FACILITY WAS ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,500.
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ C320. THE CONTACT WAS DRIVING 40 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY REPLACED THE CRANKSHAFT POSITION SENSOR AT THE CONTACT'S EXPENSE. THE CONTACT WAS INFORMED THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS CALLED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 34,253. UPDATED 12/30/10 *BF UPDATED 01/10/11
MY DRIVER'S SEAT WARMER CAUGHT FIRE YESTERDAY WHILE IN USE. IT STARTED WITH SMOKE COMING FROM THE BACKREST PORTION OF THE SEAT AFTER SWITCHING THE HEATER ON, AND THEN BEGAN TO FLAME. I TURNED OFF THE WARMER SWITCH AND PUT OUT THE FIRE. I NOW HAVE A HOLE IN THE BACKREST WHERE THE FIRE STARTED. *TR
I OWN A 2005 E320 CDI MERCEDES DIESEL. THE CAR GIVES OFF BLACK SMOKE (INTERMITTENTLY) AND A BLACK TAR LIKE SUBSTANCE (BLACK SOOT) POURS OUT OF MY EXHAUST SYSTEM. I HAVE COMPLAINED TO MERCEDES AND THEY STATE, "THE CAR IS OPERATING WITHIN FACTORY SPECIFICATIONS." THE DEALERSHIP (SKYLAND AUTOMOTIVE, ASHEVILLE, NC) STATES THAT IT IS DUE TO POOR QUALITY DIESEL FUEL. I HAVE CONSIDERED LEGAL ACTION UNDER THE NC LEMON LAW, BUT WOULD RATHER HAVE THE PROBLEM SOLVED. *JB
I HAVE HAD 2 INSTANCES WHERE I START DRIVING AND THE CAR LOSES POWER AND THEN WILL REGAIN POWER. IT IS WITHIN THE FIRST 5-10 MINUTES OF DRIVING AND IS EXTREMELY DANGEROUS AND COULD CAUSE ACCIDENTS. SERVICE HAS NOT BEEN ABLE TO FIND PROBLEM. 4 OTHER FRIENDS HAVE INDICATED THEY ARE HAVING THE SAME PROBLEM WITH LOSS OF POWER. MOST ARE THE SAME MODEL. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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