RoadVitals

2011 Mercedes-Benz C350 Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Oct 16, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
62%
of 26 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2011 Mercedes-Benz C350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

Airbags
Filed Oct 16, 2022

There was a recall on airbags on this model the C350 2011 and the airbag is now back on

NHTSA ID
11489465
Incident
Oct 3, 2022
Airbags
Filed Jul 2, 2019

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 216-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11228945
Incident
Jul 2, 2019
Airbags
Filed Feb 26, 2019

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALEXANDRIA MERCEDES-BENZ (200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED REPLACEMENT AIR BAGS WERE NOT AVAILABLE.*JB

NHTSA ID
11182600
Incident
Oct 20, 2017
Airbags
Filed Feb 6, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C350E. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). DEMAROIS BUICK GMC MERCEDES-BENZ (3115 W BROADWAY ST, MISSOULA, MT 58908, 406-721-4000) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11174839
Incident
Feb 6, 2019
Airbags
Filed Jul 6, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF HONOLULU, 818 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11109922
Incident
Apr 14, 2017
Airbags
Filed Jun 9, 2018

TAKATA RECALL, THE RECALL WAS 2 1/2 YEARS AGO AND THE DEALER HAS NOT CONTACTED ME FOR REPLACEMENT, I CALLED AND THEY ARE NOT "IN STOCK"

NHTSA ID
11100678
Incident
Jun 9, 2018
Airbags
Filed May 19, 2018

TAKATA RECALL - MERCEDES HAS NOT REPLACED THE RECALLED EQUIPMENT IN OVER THREE YEARS. OTHER MODELS SUBJECT TO AIR BAG RECALL IN THE MARYLAND AREA HAVE BEEN REPAIRED LONG AGO.

NHTSA ID
11096839
Incident
May 15, 2018
Airbags
Filed Dec 20, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MEMPHIS (5389 POPLAR AVE, MEMPHIS, TN 38119, (901) 345-6211) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11055740
Incident
May 1, 2017
Airbags
Filed Nov 19, 2017

I RECEIVED A RECALL NOTICE A LONG TIME AGO (AS MUCH AS 2 YEARS OR MORE?). I KEEP CHECKING WITH THE DEALER ONLY TO BE TOLD THEY HAVEN'T RECEIVED REPLACEMENT AIRBAGS. I DON'T LIKE THE SAFETY IMPLICATIONS AS WELL AS THE POSSIBLE IMPACT ON THE VALUE OF MY CAR. WHAT CAN BE DONE TO EXPEDITE REPLACEMENT?

NHTSA ID
11047277
Incident
Oct 1, 2015
Mileage
31,000 mi
Airbags
Filed Nov 10, 2017

TAKATA RECALL- STILL NOT REPLACED!

NHTSA ID
11045156
Incident
Nov 10, 2017
Airbags
Filed Nov 9, 2017

TAKATA RECALL, CAN'T GET THIS FIXED.

NHTSA ID
11044980
Incident
Feb 16, 2016
Airbags
Filed Nov 7, 2017

TAKATA RECALL

NHTSA ID
11044160
Incident
Jan 1, 2016
Airbags
Filed Nov 5, 2017

TAKATA RECALL. I HAVE BEEN TRYING FOR OVER A YEAR TO GET THE AIRBAGS REPLACED. MY LOCAL DEALER , FORT MYERS MERCEDES - BENZ CONTINUALLY TELLS ME THEY DO NOT HAVE THE REPLACEMENT PARTS BUT THAT I SHOULD NOT DRIVE THE CAR. I HAVE NO CHOICE BUT TO DRIVE THE CAR AS THEY WON'T PROVIDE ME WITH A LOANER AND I CANNOT AFFORD TO RENT ANOTHER CAR WHILE MAKING PAYMENTS ON THIS CAR.

NHTSA ID
11043407
Incident
Jan 1, 2016
Airbags
Filed Oct 30, 2017

TAKATA RECALL - MERCEDES HAS NOT REPLACED THE DEFECTIVE AIR BAGS

NHTSA ID
11041077
Incident
May 9, 2016
Airbags
Filed Oct 21, 2017

TAKATA RECALL. DEALERSHIP NOT ASSISTING WITH AIRBAG REPLACEMENT. I

NHTSA ID
11035412
Incident
May 15, 2016
Airbags
Filed Mar 27, 2017

I RECEIVED EMAILS INFORMING ME THAT THE AIR BAGS IN MY VEHICLE CAN EXPLODE AND EMIT METAL FRAGMENTS. I WAS INFORMED THAT THEY ARE WAITING FOR REPLACEMENT PARTS. IT'S BEEN ALMOST 2 YEARS NOW AND I AM STILL WAITING.

NHTSA ID
10968809
Incident
Mar 1, 2015
Mileage
48,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .