RoadVitals

2001 Mercedes-Benz Cl Class

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 4, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 12, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2001 Mercedes-Benz Cl Class, most frequently naming the electrical, interior & seats and suspension categories. 4 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical125.0%
  • Interior & seats125.0%
  • Suspension125.0%
  • Tires & wheels125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING; SUSPENSION

Jun 12, 2007
19,924 units potentially affected
The defect: ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
The risk: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
The remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.Manufacturer number 2007060002View on NHTSA.gov

INTERIOR LIGHTING

Feb 2, 2006
36,911 units potentially affected
The defect: ON CERTAIN VEHICLES, THE INSTRUMENT CLUSTER IS EXPERIENCING ELECTRICAL MALFUNCTIONS. THE INSTRUMENT CLUSTER CONTAINS GAUGES AND INDICATORS THAT MUST BE ILLUMINATED WHENEVER THE VEHICLE IS IN OPERATION.
The risk: DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE INSTRUMENT CLUSTER MODULES. THE RECALL WILL BE CONDUCTED IN PHASES. PHASE I WAS MAILED OUT TO APPROXIMATELY 7,500 OWNERS ON SEPTEMBER 29, 2006. PHASE II AND PHASE III IS SCHEDULED FOR DECEMBER 2006. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.Manufacturer number 2006080004View on NHTSA.gov

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

May 13, 2004
54,454 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, DURING THE PRODUCTION PROCESS OF THE BLOWER MOTOR FUSE HOLDER, THE SIZE OF THE ELECTRIC CONDUCTOR OF THE HOLDER MAY BE BELOW APPROPRIATE TOLERANCES.
The risk: CONSEQUENTLY, THE ELECTRIC CONDUCTOR OF THE BLOWER MOTOR FUSE HOLDER MAY DISSIPATE MORE HEAT THAN THE PLASTIC FUSE HOLDER WAS DESIGNED TO WITHSTAND, WHICH COULD RESULT IN OVERHEATING OF THE HOLDER AND DISABLING OF THE BLOWER MOTOR AND THE ABILITY TO DEFROST OR DEFOG THE WINDSHILED IN COLD OR HOT AND HUMID WEATHER CONDITIONS. DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
The remedy: DEALERS WILL INSTALL NEW BLOWER MOTOR FUSE HOLDERS. THE RECALL BEGAN DURING OCTOBER 2004. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.Manufacturer number 2004 070010View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Jun 4, 2007

THERE IS SUPPOSE TO BE A RECALL ON THE ABC ACTIVE BODY CONTROL ON THE MERCEDES BENZ CL CLASS FROM 2001 TO 2004. MY CAR HAS HAD THIS PROBLEM AND JUST FOUND OUT IT WAS A RECALL BY FORUM YESTERDAY, BUT IT DOES NOT SAY THERE IS A RECALL ON THIS ON YOUR SITE OR ANY OTHER RECALL SITE. IF YOU COULD POST THIS RECALL TO THE LIST THAT WOULD BE GREAT. THANK YOU *TR

NHTSA ID
10192354
Incident
Apr 1, 2007
Mileage
67,000 mi
Tires & wheels
Filed Dec 11, 2006

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE TIRE PRESSURE MONITORING SYSTEM FAILED TO MONITOR THE ADEQUATE TIRE PRESSURE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE TIRE PRESSURE MONITORING SYSTEM FAILED, AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO ALERTED. UPDATED 01/10/07. *JB

NHTSA ID
10175841
Incident
Dec 11, 2006
Mileage
110,000 mi
Electrical
Filed Sep 13, 2006

I HAVE A 2001 MERCEDES CL 500 THAT I PAID 90K FOR AND HAS LESS THAN 40 K MILES. THE LIGHTS WENT OUT AND I COULD SMELL ELECTRICAL SMOKE. EVERY TIME I TURN ON THE IGNITION, I SMELL BURNING. I NOTICED ON AN INTERNET SEARCH THAT THERE WAS SUPPOSED TO BE A RECALL FOR THIS PROBLEM BUT THE DEALERSHIP SAYS IT HAS NOT BEEN FINALIZED, I KNOW THAT THERE IS A PROBLEM WITH THE INSTRUMENT CLUSTERS BURNING UP ON THESE VEHICLES AS MY PARTNER'S CAR ( ALSO A MERCEDES) HAD HIS DO THE SAME THING. I REQUEST THAT YOU TAKE ACTION ON THIS MATTER AS I DON'T FEEL I SHOULD HAVE TO PAY $2000 TO FIX A DEFECTIVE PRODUCT AFTER PAYING THAT KIND OF MONEY FOR A VEHICLE. THE VIN NUMBER ON MY CAR [XXX]. RESPECTFULLY, [XXX]. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
10168193
Incident
Aug 15, 2006
Mileage
38,000 mi
Interior & seats
Filed Sep 8, 2006

DT*: THE CONTACT STATED THE DASHBOARD LIGHTS WENT OUT AND THE INSTRUMENT CLUSTER HAD MALFUNCTIONED. THIS INCIDENT CAUSED THE BATTERY TO DRAIN. THERE WAS AN NHTSA RECALL, # 06V028000, REGARDING THE INTERIOR LIGHTING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK UPDATED 9/22/2006 - *NM

NHTSA ID
10167695
Incident
Sep 8, 2006
Mileage
65,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

887039

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

SEAL BETWEEN EXTERIOR REAR VIEW MIRROR HOUSING AND DOOR. *TT

805727

ELECTRICAL SYSTEM

AFTER EIS REPLACEMENT CIRCUIT 15X DELAYED AFTER IGNITION START. *TT

010104

SUSPENSION

THE HIGH PRESSURE HYDRAULIC DISTRIBUTION HOSE OF THE ACTIVE BODY CONTROL (ABC) MAY DETERIORATE OVER TIME DUE TO EXCESSIVE EXPOSURE TO HUMIDITY AND HIGH TEMPERATURES. VOLUNTARY RECALL CAMPAIGN OF ACTIVE BODY CONTROL (ABC) (12 CYLINDER ONLY). *NM

2004070012

ENGINE AND ENGINE COOLING:ENGINE

REPLACEMENT OF ABC PRESSURE SUPPLY VALVE UNIT HYDRAULIC LINE. *TT

50012

VEHICLE SPEED CONTROL

ON SOME VEHICLES, UPON RELEASE OF THE BRAKE PEDAL AND / OR APPLICATION OF THE ACCELERATOR PEDAL, THERE IS A 1-2 SECOND DELAY UNTIL THE ACTUATOR MOVES TO THE NEW ACCELERATOR PEDAL INPUT POSITION. THIS DELAY IS INTEGRATED IN THE ENGINE MANAGEMENT SYSTEM AS A SAFETY FEATURE AND IS NOT SUBJECT TO MODIFICATION IN THE FIELD. *TT

601

STEERING:HYDRAULIC POWER ASSIST SYSTEM

THIS IS TO ADVISE THAT MERCEDES-BENZ USA WILL CONDUCT A SERVICE CAMPAIGN OF CERTAIN 2000 AND 2001 MODEL YEAR VEHICLES EXHIBITING LEAKAGE IN THE POWER STEERING DAMPER HYDRAULIC LINE FITTINGS. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz Cl Class by model year
YearComplaintsRecallsInvestigationsIssue Index
2005010
2004440
2003520
2002192049.3
2001Viewing440
2000141
1999000
1998000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.