2004 Mercedes-Benz Cl Class Owner Complaints

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CL500. THE CONTACT WAS ENTERING A PARKING SPACE WHEN THE VEHICLE ABNORMALLY ACCELERATED, CAUSING HIM TO CRASH INTO THE BUMPER OF ANOTHER VEHICLE. THERE WERE DAMAGES TO THE FRONT OF THE VEHICLE AND THE CONTACT'S INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. THERE WERE NO INJURIES. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,809.

NHTSA ID

10442228

Incident

Nov 7, 2011

Mileage

42,809 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CL WITH MICHELIN PRIMACY MXV4 TL TIRES, LINE SIZE 225/55/R17, DOT NUMBER: 898KEF1X4707. THE CONSUMERS GRANDSON WAS DRIVING 65 MPH WHEN THE FRONT PASSENGER SIDE TIRE BLEW, CAUSING HIM TO CRASH INTO AN EMBANKMENT, HIT A SIGN POST AND CAME BACK ONTO THE ROAD INTO THE RIGHT LANE TO REST. THERE WERE NO INJURIES BUT THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THE ESTIMATED MILEAGE ON THE TIRES WAS 16,000 AND THE REMAINING TREAD DEPTH WAS 5/16 INCHES. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT HE SHOULD RETURN THE TIRE TO THEM FOR FURTHER INSPECTION. THE VEHICLE MILEAGE WAS 88,000. UPDATED 08/31/11*LJ ACCORDING TO MICHELIN. THE TIRE CAME IN CONTACT WITH AN UNKNOWN OBJECT OR OBSTRUCTION, WHICH CUT AND ABRADED THROUGH THE SIDEWALL RUBBER AND POLYESTER PILES CAUSING RAPID LOSS OF AIR. MICHELIN DENIED THE CONSUMERS CLAIM. THE VEHICLE WAS TOTALED. UPDATE 09/09/11*JB

NHTSA ID

10414632

Incident

Jul 16, 2011

Mileage

88,000 mi

I BOUGHT A CERTIFIED PRE-OWNED 2004 CL 500 MB FROM HBL TYSONS ON 8545 LEESBURG PIKE, VIENNA, VA ON APR 19, 2008. THE SALESMAN SHOWED ME THE CARFAX REPORT WHICH SHOWED NO PRIOR PROBLEMS. SO, I BOUGHT THE VEHICLE W/ AN EXTENDED WARRANTY. HOWEVER, 2 WEEKS AFTER I PURCHASED THE CAR, I EXPERIENCED MANY ELECTRICAL PROBLEMS, TRANSMISSION PROBLEMS, TIRE PROBLEMS, & PROBLEMS WITH MY AIR CONDITIONER/ HEAT. OVER A 1 YEARS LATER, MY CAR HAS BEEN BACK & FORTH AT THE HBL TYSONS CORNER, VA & MB ANNAPOLIS, MD SVC CNTR OVER 40 TIMES FOR THE SAME REOCCURRING ELECTRICAL PROBLEMS. THE ELECTRICAL PROBLEMS ARE BECOMING WORSE B/C THE CAR FREEZES; THE STEERING WHEEL MALFUNCTIONS & LOCKS UPON STARTING THE CAR & SOMETIMES, WHILE IN MOTION; IN ADDITION TO OTHER MALFUNCTIONS INVOLVING: SEAT BELT, SEAT HEAD REST, HEADLIGHTS, TAIL LIGHTS, REAR FOG LIGHTS, LICENSE PLATE LIGHTS, WINDSHIELD WIPERS; HEAT/AIR CONDITIONER, SRS, & AIRBAG DEPLOYMENT. I'M PAYING A CAR NOTE & I BARELY HAVE MY CAR B/C THE SVC. CNTRS HAVE MY CAR FOR 2-3 WEEKS AT A TIME B/C THEY CAN'T FIX IT. I'VE EVEN BEEN TOLD BY THEM THAT MY PARTICULAR CAR IS TOO INTRICATE TO FIX. I'VE CONTACTED MB CORPORATE IN MONTVALE, NJ VIA TELEPHONICALLY & CORRESPONDENCE, TO ELEVATE SEVERAL COMPLAINTS, BUT, MY LAST 2 COMPLAINTS WERE TO NO AVAIL B/C I HEARD NOTHING FROM THEM AS OF YET. I KEEP ALL OF MY RECEIPTS FROM EACH TIME I'VE DROPPED MY CAR OFF & I'M READY TO PURSUE A LAWSUIT. IN FACT, I'VE CONTACTED BETTER BUSINESS BUREAU, YOUR AGENCY, & SEVERAL LAWYERS B/C I'VE RECENTLY DISCOVERED VIA A CLASS ACTION SUIT, THAT THE YEAR, MAKE, & MODEL OF MY CAR IS INVOLVED IN A NAT'L RECALL WHERE A FAULTY VALVE W/I THE HEAT/AIR CONDITIONER, CAUSES A BUILD-UP OF DEBRIS & WATER, WHICH LEAKS INTO THE ELECTRICAL SYSTEM, CAUSING IT TO MALFUNCTION & SHUT DOWN. HELP ME B/C IT'S OBVIOUS THE CAR IS UNFIXABLE AND TOO DANGEROUS TO DRIVE. ACCORDING TO THE CLASS ACTION, THESE PROBLEMS PRE-EXISTED BEFORE I BOUGHT THE CAR AND MB WAS AWARE OF THEM PRIOR TO SELLING THE CAR. *TR

NHTSA ID

10321225

Incident

May 2, 2008

Mileage

37,000 mi

CAR WOULD NOT START AND COULD NOT GET THE CAR IN GEAR. THE CAR HAS BEEN IN THE DEALERS SHOP FOR REPAIR 4 TIMES TO FIX THE SAME PROBLEM. CURRENTLY THE CAR IS RUNNING. NEGOCIATING WITH MBZ TO BUY THE CAR BACK.

NHTSA ID

10129309

Incident

Apr 10, 2005

Mileage

10,000 mi