RoadVitals

2001 Mercedes-Benz CL500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jul 19, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 30, 2014

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2001 Mercedes-Benz CL500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Electrical
Filed Jul 19, 2021
Fire reported2 injuries reported

THE INSTRUMENT CLUSTER CAUGHT ON FIRE AND ALMOST CHOKED ME AND MY COUSIN TO DEATH SMH. IT SAYS THERE WAS A RECALL FOR THIS BUT I GUESS MY CAR IS TO OLD. IT ONLY HAS A 130,000 MILES ON IT THIS SHOULDNT HAVE BEEN AN ISSUE.

NHTSA ID
11425456
Incident
Jul 14, 2021
Driver assistanceElectricalExterior lighting
Filed Jan 25, 2019

DRIVING AT HIGHWAY SPEED, THE INSTRUMENT PANEL WENT BLACK AND HAS NOT COME BACK ON. THIS INCLUDES THE SPEEDOMETER, THE FUEL GAUGE AND ALL THE OTHER ENGINE GAUGES. THE CRUISE CONTROL DOES NOT WORK. SEARCHING ONLINE, THIS APPEARS TO BE A PREVALENT PROBLEM AND THAT WAS CONFIRMED BY MY MECHANIC. I DON'T UNDERSTAND WHY THIS IS NOT A SAFETY RECALL FOR THIS VEHICLE AND THE MANY OTHERS AFFECTED. THE VEHICLE HAS ABOUT 100,000 MILES ON IT (I CAN'T SEE EXACTLY HOW MAY WITH THE DASH BLACK).

NHTSA ID
11172189
Incident
Jan 11, 2019
Mileage
100,000 mi
EngineSuspension
Filed Sep 24, 2018

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ CL500. WHILE DRIVING 30 MPH, THE AIRMATIC WARNING INDICATOR ILLUMINATED. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED FLUID LEAKING FROM UNDER THE HOOD ON THE DRIVER'S SIDE. THE VEHICLE WAS SERVICED BY AN UNKNOWN DEALER PER NHTSA CAMPAIGN NUMBER: 07V263000 (SUSPENSION, ENGINE AND ENGINE COOLING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL BODY SHOP WHERE THE CONTACT WAS INFORMED THAT THE FLUID WAS DUE TO THE COMPRESSOR THAT FRACTURED AND THE COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS INVALID.

NHTSA ID
11131003
Incident
Sep 22, 2018
Mileage
45,000 mi
Suspension
Filed Jul 7, 2015

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ CL500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHASSIS LOWERED OVER THE WHEELS OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC LINE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC FUSE SYSTEM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID
10732413
Incident
Feb 15, 2014
Mileage
100,000 mi
Suspension
Filed Jul 30, 2014

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ CL500. THE CONTACT STATED THAT THE ACTIVE BODY CONTROL SENSOR ILLUMINATED INTERMITTENTLY AND THEN REMAINED LIT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

NHTSA ID
10617744
Incident
Jul 1, 2014
Mileage
137,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .