RoadVitals

2010 Mercedes-Benz CL550 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Feb 22, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 23, 2017

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2010 Mercedes-Benz CL550. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Airbags
Filed Feb 22, 2018

MERCEDES HAS A RECALL ON AIRBAGS THE DEFECT COULD CAUSE SERIOUS INJURY OR DEATH.. THEY HAVE PUT OUT THAT STATEMENT BUT THEY HAVE NO AVAILABLE PARTAS TO FIX IT...WE BOUGHT A GL550 AND WE CAN NOT PUT ON THE ROAD BECAUSE OF THAT RECALL, WE CAN'T HAVE THE CAR REGISTERED,,,MERCEDES IS TELLING US THAT IT COULD BE 6 MONTHS OR MORE BEFORE THEY CAN DO ANYTHING,,SO FOR NOW WE HAVE 3 TONS OF METAL JUNK THAT WE SPEND $22,000 THOUSANDS ON.. WHAT TO DO????? PLEASE..

NHTSA ID
11074343
Incident
Feb 22, 2018
Mileage
120 mi
Airbags
Filed Mar 23, 2017

TAKATA AIRBAG RECALL WE HAVE APPROACHED BOTH THE DEALER AND MERCEDES BENZ. THEY BOTH STATE THAT THEY CAN DO NOTHING AS THIS WHOLE RECALL IS BEING HANDLED AND MANAGED BY THE NHTSA AND THEY HAVE NO POWER TO DO ANYTHING. THE CAR IS DANGEROUS AND NEEDS TO BE REPAIRED. THEY DO NOT KNOW WHEN THIS WILL BE SO ARE ASKING ME AND OTHER DRIVERS TO BEAR ALL RISKS ASSOCIATED WITH USING THIS CAR UNTIL THE NHTSA, YOUR AGENCY COMES UP WITH A SOLUTION. AS THE USER I AM CONCERNED THAT IF THE AIRBAG FAILS NEITHER NHTSA NOR MERCEDES BENZ WILL ACCEPT RESPONSIBILITY FOR MY OR MY PASSENGERS INJURIES AND NEITHER THE NHTSA NOR MERCEDES BENZ FEEL UNDER ANY OBLIGATION TO ASSIST IN MITIGATION OF THIS RISK. MERCEDES BENZ COMPLAINS THEY ARE UNABLE TO SELL CARS WITH THE DEFECTIVE AIRBAGS AND THIS SOMEHOW SHOULD MAKE ME FEEL THEY ARE IN THE SAME POSITION AS I AM. I DO NOT FEEL THIS IS ANYTHING MORE THAN AN EVASION OF RESPONSIBILITY. THE CAR IS DANGEROUS AND NEEDS TO BE FIXED OR THE CAR NEEDS TO BE REPLACED WITH ANOTHER UNTIL SUCH TIME AS EITHER YOUR ORGANIZATION OR MERCEDES BENZ CAN PUT IT IN A SAFE CONDITION. I AM SURE MERCEDES BENZ IS STILL MAKING AND SELLING CARS WITH SAFE AIRBAGS TODAY YET WHILE THIS SEEMS TO BE OK WITH NHTSA. I THOUGHT NHTSA WOULD HAVE ENSURED THE PROBLEM CARS WOULD BE FIXED AT A FASTER RATE THAN MERCEDES BENZ WAS PERMITTED TO BUILD NEW CARS. IS IT A FACT THAT MERCEDES BENZ HAS NO POWER TO ASSIST OWNERS? IS IT A FACT THAT ALL DECISIONS AFFECTING MY CAR ARE MADE BY NHTSA AND NOT BY MERCEDES? IS IT TRUE THAT MERCEDES HAS NO OBLIGATION TO PROVIDE A SAFE ALTERNATIVE VEHICLE UNTIL THE DEFECTIVE CARS ARE FIXED? I LOOK FORWARD TO YOUR ADVICE . [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ID
10968143
Incident
Jun 1, 2010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .