RoadVitals

2026 Mercedes-Benz CLA 350 4MATIC (ev)

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 1, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2026 Mercedes-Benz CLA 350 4MATIC (ev). 1 safety recall has been issued covering this model year; and 59 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V278000

SEAT BELTS:FRONT:RETRACTOR

May 1, 2026
15 units potentially affected
The defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 CLA 350 4MATIC (EV) and CLA 250+ (EV) vehicles. The front passenger seat belt retractor may have been manufactured with a defect that prevents the deactivation of the child seat safety function (Automatic Locking Retractor). As a result, the seat belt may remain in a locked position and cannot be extended.
The risk: A passenger who is unable to fasten their seat belt is not properly restrained, increasing their risk of injury in a crash.
The remedy: Dealers will replace the front passenger seat belt, free of charge. Owner notification letters were mailed July 24, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Mercedes-Benz USA, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI46.00-P-081006

ELECTRICAL SYSTEM

Complaint The vehicle pulls to the left or right. Cause In vehicles with Car Package Release "CPR" 2.1.0 or prior, the calibration value for the straight‑line stability of the electric power steering is not fully calibrated. Remedy Install Car Package Release 2.1.1 or later. Straight‑line normalization is then relearned during normal driving followed by a bus sleep. After the update, fault code P063544 may be active and stored in the electric power steering control unit, as the learned end stops are deleted during the update. This does not result in any functional limitations or warning messages; the end stops are learned during normal vehicle use. The fault code is cleared by automatic means after the teach‑in of the end stops is complete.

LI54.71-P-080956

ELECTRICAL SYSTEM

Complaint 174 with MB.OS 2.1.3 ‑ Driver Assistance System Limited in Instrument Cluster and Does Not Self‑Extinguish. When vehicle is shut off, instrument cluster message appears for "Driver Assistance Systems Available". Cause Under Determination. Remedy Perform initial startup of the head unit (A26/17) and the intelligent drive controller (N62/5).

LI42.10-P-078779

SERVICE BRAKES

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the system as a whole needs to be checked for other possible contributors. 1. Prior collision damage. 2. Excessive vehicle sitting times without rotating components. 3. Wheel bearing/hub lateral runout. 4. Wheel mating interface has been overtightened (did not follow WIS torque procedures). 5. Mating interfaces have been excessively modified (painted, gouged, bent, etc...). Remedy Read through the entire attached worksheet prior to performing. After performing, please review the final page and perform work accordingly. NOTE: This document is not pre‑authorization or otherwise dealing with warranty. This is intended for diagnostic purposes only. If there are any questions on how to proceed OR The work sheet has been performed and the vehicle has returned with the same concern. Please perform the measurements as seen in the worksheet again and open a TIPS case to the Body, Chassis, and Entertainment team.

LI82.62-P-078631

STRUCTURE:BODY

Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Note: Please refer to this document in the warranty claim and, once diagnosis is completed, select the damage code depending on the component part that is causing the issue. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10‑P‑067691. Information: In this case, do not use a damage code for the speakers in the warranty claim!

LI54.30-P-080709

ELECTRICAL SYSTEM

Complaint Display message in the instrument cluster for "Active Brake Assist Inoperative" or "DISTRONIC inoperative". AND Fault code C1100FC or C1100FD is Active or Active and Stored in MRR_F_Gen6 (B29/20). Cause The holder for the MRR_F_Gen6 (B29/20) front radar sensor may no longer have the correct alignment (angular position). Remedy Confirm whether the instrument cluster message was already present upon receipt of the vehicle by the end customer. Check if DTC mileage was present prior to vehicle PDI/Sale of vehicle. In this case, submit under warranty with the specified SSL. If vehicle exhibited the instrument cluster message AND DTC mileage was AFTER customer hand‑over, cost settlement under warranty is not possible as it is due to outside damages. Note: Additionally, it is possible to obtain a timestamp for a possible collision, including the date, if the end customer has purchased the "Parking and Collision Alert" digital service. In both cases, the front radar holder must be replaced. After replacing the radar holder, perform calibration in IDC_Gen6 (N62/5).

LI54.71-P-080956

ELECTRICAL SYSTEM

Complaint 174 with MB.OS 2.1.1 ‑ Driver Assistance System Limited in Instrument Cluster and Does Not Self‑Extinguish. When vehicle is shut off, instrument cluster message appears for "Driver Assistance Systems Available". Cause Under Determination. Remedy Perform initial startup of the head unit (A26/17) and the intelligent drive controller (N62/5).

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz CLA 350 4MATIC (ev) by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026Viewing010—
2025000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.