2000 Mercedes-Benz CLK320 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Mercedes-Benz CLK320, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical635.3%
- Driver assistance317.6%
- Airbags317.6%
- Steering15.9%
- Tires & wheels15.9%
- Transmission15.9%
- Body & structure15.9%
- Powertrain (other)15.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
EMERGENCY TRUNK RELEASE FAILED THIS SYSTEM SHOULD BE MECHANICAL AND SHOULD NOT FAIL REMAINS FAILED WHETHER ELECTRICAL POWER IS ON, ACCESSORY IS POWERED OR SWITCH IN CA IN, ALSO REMAIN FAILED WITH KEY
THIS CAR HAD NO MECHANICAL ISSUES. THE CAR WAS STARTED AND THE CONVERTIBLE TOP WAS PUT DOWN. WITHIN A COUPLE OF MINUTES THE CAR WAS SHUT OFF. TWENTY MINUTES LATER SMOKE WAS SEEN COMING FROM THE HOOD VENT NEAR THE WINDSHIELD. THE HOOD WAS OPENED AND A FIRE EXTINGUISHER USED ON THE SITE OF THE SMOKE. CAR WAS STARTED TO CHECK FOR POSSIBLE PROBLEM AREA. ALL INDICATORS WERE GOOD. CAR WAS IMMEDIATELY TURNED OFF. FEW MINUTES LATER, FIRE WAS SEEN IN THE PASSENGER FOOTWELL AND THEN SPREAD TO THE ENGINE AREA FIRE DEPARTMENT WAS CALLED. WITHIN FIVE MINUTES THE ENGINE AND CAR INTERIOR WERE BURNED AND THE AIR BAGS EXPLODED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
THE SFLOOR SHIFTER AND LINKAGE JUST WENT OUT RANDOMLY AND CAUSED THE VEHICLE TO BE COMPLACENT AND NON-REPAIRABLE WITHOUT ANY FAULT OR DAMAGE BY ME OR PREVIOUS OWNER THE ENTIRE VEHICLE IS BEEN UNSERVICEABLE AND HAS BEEN UNABLE TO LOCATE THE ORIGINAL DISCONTINUED PART AND I BELIEVE ALL 2000 CLK 320 BENZ CABRIOLET MODELS HAVE THE SAME DEFECT WITHIN THE LINKAGE AND SHIFTER WHICH IS IT BECOMES STUCK AND GEARS LOCK CAUSING INABILITY TO GO INTO GEAR AND SAFELY MANUVER THE VEHICLE AS IT WAS MADE TO BE MANUVERED. VEHICLE WAS TAKEN TO THE BENZ SERVICE CENTER AND STILL WAS UNABLE TO BE FIXED BASICALLY THE SOLENOID GOES OUT WITH THE SHIFTER THEN THE VEHICLE BECOMES INOPERABLE OR STARTABLE WHILE THE REST OF THE VEHICLE IS IN PERFECT CONDITION A COMPONENT IS CAUSING MAJOR LOSSES AND SAFETY HAZARDS. GEAR SLIPPING AND MISFIRES AS WELL TO THE ECM UNIT. AS WELL AS SENSOR ISSUES CAUSING EMISSIONS FAILURES AND FALSE READS.
AT ABOUT 2PM ON THE DATE OF THE INCIDENT, DRIVER LEFT STORE PARKING LOT AND HAD STOPPED CAR, WAITING FOR AN APPROPRIATE TIME TO TURN RIGHT INTO THE RIGHT LANE OF A THREE LANE MAJOR HIGHWAY. CAR ACCELLERATED OUT OF DRIVER'S CONTROL ACROSS THE THREE LANES OF THE HIGHWAY, IN FRONT OF AND AMID APPROACHING TRAFFIC, AND THEN ONTO A GRASSY MEDIAN STRIP WITH A RAVINE IN THE CENTER. CAR ENTERED MEDIAN STRIP ALMOST DIRECTLY ACROSS FROM THE POINT WHERE THE CAR HAD BEEN STOPPED AND WAITING TO ENTER THE HIGHWAY. *AK AS THE CAR WAS CROSSING THE HIGHWAY, DRIVER COULD NOT CONTROL THE VEHICLE DESPITE ALL POSSIBLE PHYSICAL FORCE PUT ON THE BRAKE PEDAL AND WITH BOTH HANDS ON THE STEERING WHEEL. AS THE CAR ACCELLERATED ACROSS THE HIGHWAY, THE POLICE REPORT DETAILS A COLLISION WITH ANOTHER CAR. AFTER CAR ENTERED THE MEDIAN STRIP, DRIVER TRIED TO KEEP CAR IN THE MEDIAN STRIP AND WAS MOSTLY ABLE TO DO SO. CAR PROCEEDED ABOUT 80 FEET ALONG THE MEDIAN STRIP, AGAIN WITH FULL FORCE ON THE BRAKE AND BOTH HANDS ON THE STEERING WHEEL. AFTER THIS, DRIVER WAS ABLE TO PUSH GEAR SHAFT TO THE PARK POSITION AND TAKE OUT KEYS. SAFETY SIDE AND FRONT AIR BAGS DID NOT ACTIVATE. WEATHER WAS FINE AND THERE WERE NO VISABILITY ISSUES. DRIVER WAS WEARING SEATBELT AND GLASSES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
THE SRS WARNING (AIR BAG) LIGHT ON MY MERCEDES-BENZ CLK320 STAYS ON. THE LIGHT WAS RESET BY A LOCAL MERCEDES DEALERSHIP IN 2007 BUT CAME BACK ON 1 MONTH LATER. *TR
I WAS INJURED IN AN AUTOMOBILE CRASH, DUE TO MY AIRBAGS NOT DEPLOYING. THE IMPACT WAS CERTAINLY GREAT ENOUGH FOR THEM TO DEPLOY, HOWEVER THE MANUFACTURER DENIES THAT THEY OPERATED INCORRECTLY. I WOULD EXPECT AN IMPACT AT 35-40 MPH WOULD BE ENOUGH TO DEPLOY AN AIRBAG AND PREVENT CERTAIN INJURIES. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THE SFLOOR SHIFTER AND LINKAGE JUST WENT OUT RANDOMLY AND CAUSED THE VEHICLE TO BE COMPLACENT AND NON-REPAIRABLE WITHOUT ANY FAULT OR DAMAGE BY ME OR PREVIOUS OWNER THE ENTIRE VEHICLE IS BEEN UNSERVICEABLE AND HAS BEEN UNABLE TO LOCATE THE ORIGINAL DISCONTINUED PART AND I BELIEVE ALL 2000 CLK 320 BENZ CABRIOLET MODELS HAVE THE SAME DEFECT WITHIN THE LINKAGE AND SHIFTER WHICH IS IT BECOMES STUCK AND GEARS LOCK CAUSING INABILITY TO GO INTO GEAR AND SAFELY MANUVER THE VEHICLE AS IT WAS MADE TO BE MANUVERED. VEHICLE WAS TAKEN TO THE BENZ SERVICE CENTER AND STILL WAS UNABLE TO BE FIXED BASICALLY THE SOLENOID GOES OUT WITH THE SHIFTER THEN THE VEHICLE BECOMES INOPERABLE OR STARTABLE WHILE THE REST OF THE VEHICLE IS IN PERFECT CONDITION A COMPONENT IS CAUSING MAJOR LOSSES AND SAFETY HAZARDS. GEAR SLIPPING AND MISFIRES AS WELL TO THE ECM UNIT. AS WELL AS SENSOR ISSUES CAUSING EMISSIONS FAILURES AND FALSE READS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
ONE OF THE VEHICLE'S TIRES HAD SEVERE SEPARATION OF THE TREAD ON THE INSIDE. *NM THE TIRE ONLY HAD ABOUT 21000 MILES ON THEM THEREFORE THE CONSUMER REQUEST FULL REIMBURSEMENT FOR THE NEW SET OF TIRES INSTALLED. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
WHEN THERE IS ANY LIQUID SPILL NEAR GEAR SHIFT IT COULD CAUSE THE SHIFT TO MALFUNCTION, AND MAKE GEAR SHIFT LIKE NEUTRAL WITH NO RESPONSE. VEHICLE HAD BEEN TAKEN TO DEALER.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
DOOR CHECK ON DRIVER SIDE DOOR FAILED AFTER 70,000 MILES. WHEN PART FAILED, DOOR CHECK MADE OPENING DOOR DIFFICULT CAUSING SAFETY HAZARD. ALSO, DOOR CHECK FAILURE RESULTED IN DEFORMING INTERNAL POWER WINDOW TRACK. COULD NOT OPEN WINDOW CAUSING SAFETY HAZARD. REQUIRED OWNER TO COMPLETELY REPLACE DRIVERS SIDE DOOR ON VEHICLE IN ORDER TO BE ABLE TO OPEN WINDOW AGAIN. (COST OF REPLACEMENT $2600.00 WHICH IS EXCESSIVE CONSIDERING THE LOW COST OF THE DOOR CHECK PART.) OWNER BELIEVES THAT THE DOOR CHECK PART MAY BE SUBSTANDARD IN DESIGN AND/OR DEFECTIVE IN NATURE. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THE SFLOOR SHIFTER AND LINKAGE JUST WENT OUT RANDOMLY AND CAUSED THE VEHICLE TO BE COMPLACENT AND NON-REPAIRABLE WITHOUT ANY FAULT OR DAMAGE BY ME OR PREVIOUS OWNER THE ENTIRE VEHICLE IS BEEN UNSERVICEABLE AND HAS BEEN UNABLE TO LOCATE THE ORIGINAL DISCONTINUED PART AND I BELIEVE ALL 2000 CLK 320 BENZ CABRIOLET MODELS HAVE THE SAME DEFECT WITHIN THE LINKAGE AND SHIFTER WHICH IS IT BECOMES STUCK AND GEARS LOCK CAUSING INABILITY TO GO INTO GEAR AND SAFELY MANUVER THE VEHICLE AS IT WAS MADE TO BE MANUVERED. VEHICLE WAS TAKEN TO THE BENZ SERVICE CENTER AND STILL WAS UNABLE TO BE FIXED BASICALLY THE SOLENOID GOES OUT WITH THE SHIFTER THEN THE VEHICLE BECOMES INOPERABLE OR STARTABLE WHILE THE REST OF THE VEHICLE IS IN PERFECT CONDITION A COMPONENT IS CAUSING MAJOR LOSSES AND SAFETY HAZARDS. GEAR SLIPPING AND MISFIRES AS WELL TO THE ECM UNIT. AS WELL AS SENSOR ISSUES CAUSING EMISSIONS FAILURES AND FALSE READS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .