RoadVitals

2004 Mercedes-Benz CLS500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Oct 16, 2013
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 26, 2013

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2004 Mercedes-Benz CLS500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Driver assistanceFuel system
Filed Oct 16, 2013

FROM A STOPPED POSITION THERE IS DELAY WHEN THE ACCELERATOR PEDAL IS PRESSED BEFORE THE ENGINE ACTUALLY BEGINS TO ACCELERATE. THE DELAY IS APPROXIMATELY 2 SECONDS AND PRESENTS SERIOUS DANGER WHEN ATTEMPTING TO PULL INTO APPROACHING TRAFFIC. I HAVE HAD A FEW CLOSE CALLS WHERE I WAS ALMOST HIT BY ANOTHER VEHICLE BECAUSE OF THE SIGNIFICANT HESITATION WITH THE ACCELERATION. I HAVE TAKEN THE VEHICLE TO THE DEALER A FEW TIMES, BUT THEY SAID THEY COULD NOT FIND ANY PROBLEM AND NO ERROR FAULTS HAD BEEN LOGGED IN THE VEHICLES COMPUTER. THE PROBLEM WAS INTERMITTENT INITIALLY BUT IS NOT CONSISTENTLY OCCURRING. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE AND SUSPECT MY CASE IS NOT UNIQUE. *TR

NHTSA ID
10548066
Incident
Oct 2, 2009
Mileage
50,000 mi
Engine
Filed Apr 26, 2013

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ S500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE CRANK SHAFT POSITION SENSOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,530. *TR UPDATED 06/07/13*LJ THE CONSUMER STATED THE MANUFACTURER ULTIMATELY OFFERED A 20 PERCENT DISCOUNT ON THE PART ONLY. UPDATED 06/13/2013 *JS

NHTSA ID
10509696
Incident
Apr 20, 2013
Mileage
64,530 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .