Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
62
Latest Oct 28, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 21, 2007
What this page shows
Our database holds 62 NHTSA owner-reported complaints for the 2006 Mercedes-Benz CLS500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 62 · page 1 of 3
Brakes
Filed Oct 28, 2024
The contact owns a 2006 Mercedes-Benz CLS500. The contact stated while driving approximately 20 MPH, the messages "Reduced Braking Pressure, and “Service Required" was displayed and the vehicle experienced a loss in braking power. The contact was able to pull the vehicle over and proceed to inspect the vehicle. The vehicle was towed to an independent mechanic where the vehicle was diagnosed. The contact was informed that the VIN on the SVC (Sensotronic-braking Control Unit) did not match with the VIN and that the contact had to bring the vehicle to a local dealer for repair. Upon becoming aware of the failure, the vehicle was towed to a local dealer where the vehicle was diagnosed; however, the contact was advised that the dealer could not replace the unit because the unit was not the correct unit for the vehicle. The contact was informed that the vehicle should not have an SVC unit but instead should have an ABS unit. The vehicle was not repaired. The manufacturer was notified of the vehicle. The approximate failure mileage was 172,989.
NHTSA ID
11622345
Incident
Oct 23, 2023
Mileage
172,989 mi
Driver assistance
Filed Sep 18, 2024
The contact owns a 2006 Mercedes-Benz CLS500. The contact stated while driving at an undisclosed speed, the ABS and ESC warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic stability control module. The contact was informed that the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 131,000.
NHTSA ID
11615195
Incident
Sep 18, 2024
Mileage
131,000 mi
Brakes
Filed Feb 29, 2024
The contact owns a 2006 Mercedes-Benz CLS500. The contact stated that while driving at undisclosed speeds, the brake pedal failed to depress properly. There was a message to “STOP” displayed on the instrument panel. The vehicle was taken to an independent mechanic, who replaced the TLS, but the failure recurred. The contact called the local dealer, who informed the contact that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 99,000.
NHTSA ID
11574703
Incident
Dec 1, 2023
Mileage
99,000 mi
Fuel system
Filed Feb 25, 2021
VERY STRONG GAS SMELL INSIDE THE CAR AND OUTSIDE THE CAR. GAS LEAKING ON THE FLOOR FROM GAS TANK AREA.
NHTSA ID
11397990
Incident
Feb 1, 2021
BrakesDriver assistancePowertrain (other)
Filed Jul 31, 2020
BRAKES KEEP GOING OUT. BRAKE PEDAL GOING TO THE FLOOR. ESP LIGHT COMES ON AND CAR THROTTLING TO A SLOW CREEP EVEN ON THE HIGHWAY. EXTREMELY DANGEROUS FOR ME AND MY WIFE AND CHILD.
NHTSA ID
11342610
Incident
Jul 31, 2020
Mileage
170,000 mi
Visibility
Filed Jun 25, 2020
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000(VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MERCEDES-BENZ OF SACRAMENTO (1810 HOWE AVE, SACRAMENTO, CA 95825, (888) 479-0451) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT RECEIVED NO RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## MERCEDES-BENZ 2006 CLS 500 ##
NHTSA ID
11330885
Incident
Jan 1, 2020
Brakes
Filed Mar 8, 2020
I WAS EXITING THE HIGHWAY WHEN I BEGAN TO PUSH ON THE BREAK PEDAL IT WENT ALL THE WAY THE THE FLOOR. GOOD THING IT WAS A LITTLE TRAFFIC BECAUSE I WAS GOING ABOUT 40 MPH SO I WAS ABLE TO TURN OFF THE HIGHWAY IN THE GRASS AND STOP. BUT THIS IS A MAJOR SAFETY ISSUE AND THIS COULD HAVE WELL ENDED BAD FOR ME. WITHOUT WARNING THE BRAKES JUST STOPPED WORKING AND GAVE THE ERROR 'DEPRESS BRAKE PEDAL STOP VEHICLE'
NHTSA ID
11316895
Incident
Mar 5, 2020
Mileage
129,000 mi
Brakes
Filed Sep 25, 2019
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500. WHILE DRIVING 15 MPH, THE 'DEPRESS BRAKE PEDAL STOP VEHICLE' WARNING INDICATOR ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED ALL THE WAY TO THE FLOORBOARD, BUT THE VEHICLE DID NOT STOP. THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED AND WAS ABLE TO FUNCTION NORMALLY. MERCEDES-BENZ OF SOUTH ORLANDO (4301 MILLENIA BLVD, ORLANDO, FL 32839, (407) 374-0033) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,726.
NHTSA ID
11258011
Incident
Sep 23, 2019
Mileage
133,726 mi
Other / unspecified
Filed Jul 30, 2019
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500C. THE CONTACT STATED THAT WHEN IT RAINED, IT FELT AS IF THE VEHICLE WOULD FLIP OVER. THE CONTACT FELT THAT THE VEHICLE NEEDED AN ALIGNMENT AND STATED THAT THE TIRE TREAD WAS WORN. THE CONTACT DROVE THE VEHICLE TO PRESTIGE AUTO MALL (1501 VERNON ODOM BLVD, AKRON, OHIO, 44320, (330) 634-9999), BUT WAS NOT DIAGNOSED. THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE CONTACT DID NOT SIGN UNKNOWN PAPERWORK AFTER PURCHASING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 141,849.
NHTSA ID
11240578
Incident
Jul 10, 2019
Mileage
141,849 mi
Suspension
Filed Apr 7, 2019
THE MERCEDES BENZ CLS500 HAS A DEFECTIVE PART ALL OF THE AIR STRUTS SUSPENSION ARE DROPPED THE MERCEDES BENZ AIRMATIC ARE KNOWN FOR GOING BAD IT'S A WAY THAT MERCEDES CAN CHARGE FOR MORE WORK TO CUSTOMERS THEY SELL YOU A CAR THAT WILL GO BAD NOT IF BUT WHEN WILL GO BAD THIS IS CLEARLY NEEDS TO BE A RECALL MERCEDES BENZ NEEDS TO STAND BY THEIR PRODUCTS AND START THE RECALL PROCESS 2006 CLS500 FRONT AND REAR AIR STRUTS SUSPENSION
NHTSA ID
11194444
Incident
Apr 7, 2019
Mileage
100,000 mi
Brakes
Filed Oct 21, 2018
SENSOMATIC BRAKING CONTROL HAS BEEN OBSERVED TO HAVE FAILED. RELATED BRAKE WARNING LIGHT INHIBITS THE CAR FROM BRAKING PROPERLY OR DRIVING AT A COMFORTABLE SPEED. BRAKE WIRE HAS BEEN REPLACED AND BRAKE PADS AND THE PROBLEM STILL PERSISTS. THERE IS A RECALL ON THIS THAT I WAS UNAWARE EXISTED. I NEED HELP. I'M IN A DANGEROUS SITUATION THAT IS UNSAFE FOR ME AND MY FAMILY. BRAKING THE VEHICLE TAKES CONSIDERABLE AMOUNT OF PRESSURE AND SEEMS TO BE DELAYED.
NHTSA ID
11141636
Incident
Oct 4, 2018
Mileage
51,573 mi
BrakesFuel systemPowertrain (other)
Filed Oct 16, 2018
BOUGHT THE 2006 CLS 500 2 YEARS AGO, SINCE THAT SECOND DAY I HAVE ISSUES WITH SBC MODULE, I CALL MB DEALER THEY TOLD ME MY CAR WAS OUT OF WARRANTY, SINCE THE PRODUCTION DATE WAS 2004, OKAY AFTER THAT I TRY SEVERAL OTHER MECHANICS AND NOBODY HAVE THE STAR TOOL TO FIX UP, THE CAR IS NOT SAFE TO DRIVE AND I CONTINUE TAKE THE RISK COUPLE MONTHS UNTIL THE FUEL LINE STARTS LEAK ON THE PUMP, THIS COULD GENERATE A SPARK AND BURN MY CAR, I CALL AGAIN MB DEALER AND THEY TOLD ME IS PROBABLY UNSAFE TO START THE CAR. AFTER ALL THIS YEARS I PARKED THE CAR AND ALL MY SUSPENSION WAS BROKE AS WELL, CALL AGAIN THE MB DEALER THEY ESTIMATED $ 1800 TO REPLACE THE AIR SHOCKS, SO I BUY FROM ARNOTT THE SAME MB SELL AND I REPLACE ALL 4, SO THE CAR IS UP AGAIN, NEXT WEEK I DECIDE TO SELL THE VEHICLE AFTER DRIVING IN 3 YEARS 9,000 MILES ONLY, TRY TO MOVE THE CAR FROM THE GARAGE, GUESS WHAT, MY TRANSMISSION GO TO LIMP MODE BECAUSE THE BREAKS ARE NOT WORKING, SO FAR I DECIDE TO WRITE IN HERE TO COMPLAIN WHY A SUCH BEAUTIFUL CAR HAVE SO MANY ISSUES AND MB DOES NOT CARE FOR THE OLD MB. I ALMOST GET ON ACCIDENT WHEN MY BREAKS COMPLETE FROZEN TO THE END !!!
NHTSA ID
11140687
Incident
Sep 1, 2018
Mileage
130,900 mi
Brakes
Filed May 21, 2018
I WAS DRIVING AND THE BRAKE LIGHT CAME ON AND MY BRAKES WENT STRAIGHT TO THE FLOOR WHICH COULD HAVE CAUSED ME TO CRASH. MB SHOULD HAVE RECALLED THIS PROBLEM FROM THIS SENSOTRONIC MODULE WHICH THEY NEW ABOUT
NHTSA ID
11096992
Incident
May 16, 2018
Mileage
141,000 mi
Brakes
Filed Jan 30, 2018
THE MERCEDES-BENZ CLS 500 HAS A ISSUE ON SBC MODULE THAT OCCUR ON MODELS LIKE MINE, THIS SBC SYSTEM CANNOT STOP THE VEHICLE AND MB KNOW THIS OCCUR AND IS REPLACEMENT ONLY, THEY DO NOT REPLOGRAM TO CLEAN THE ERROR.
NHTSA ID
11065877
Incident
Feb 27, 2016
Mileage
119,040 mi
Airbags
Filed Jan 2, 2018
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500. THE CONTACT REAR ENDED ANOTHER VEHICLE WHILE DRIVING AT AN UNKNOWN SPEED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE SUSTAINED FRONT END DAMAGE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SHOULDER INJURY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THERE WERE NO RECALLS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000.
NHTSA ID
11058048
Incident
Dec 15, 2017
Mileage
150,000 mi
Brakes
Filed Dec 28, 2017
I WAS DRIVING AND THE REDUCE BRAKING LIGHT CAME ON. I PULLED OVER STOPPED MY VEHICLE BECAUSE IT STATED THAT I NEEDED TO DO SO, RESTARTED THE VEHICLE AND TRIED TO MAKE IT HOME. I BEGAN TO LOOSE CONTROL OF THE STEERING AND EVEN THOUGH I WAS PUSHING THE BRAKE PEDAL TO STOP, THE PEDAL WENT TO THE FLOOR. I WAS IN RUSH TRAFFIC AND SO SCARED THAT I WOULD HURT SOMEONE OR MYSELF. I RECENTLY HAD MY BRAKES AND ROTORS REPLACED, MONTHS IN ADVANCE. I BARELY MADE IT HOME AND SINCE THEN I HAVE TRIED TO TAKE MY VEHICLE TO THE SHOP BUT IN DOING SO THE SAME PROBLEM AROSE. AGAIN, I WAS FRIGHTEN TO PUT IT ON THE ROAD I PLACED IT BACK IN THE GARAGE. PLEASE HELP. I AM NOT UNDERSTANDING WHY I AM HAVING THESE PROBLEMS. I BROUGHT THE CAR IN SEPTEMBER OF 2013 AND THIS IS THE ONLY MAJOR ISSUE I HAVE HAD. I LOVE MY CAR. I ALSO READ THAT IN 2006 SOME TYPE OF BRAKING SYSTEM WAS DISCONTINUED AND THAT THERE WAS A RECALL ON THE SBC PUMP.
NHTSA ID
11057260
Incident
Dec 18, 2017
Mileage
197,120 mi
Brakes
Filed Dec 22, 2017
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500. WHILE DRIVING 70 MPH, THE "REDUCE BRAKE" AND "STOP THE VEHICLE" INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE WHERE IT WAS ABLE TO RESTART AND RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SBC UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
NHTSA ID
11056058
Incident
Nov 13, 2017
Mileage
170,000 mi
Fuel system
Filed Dec 11, 2017
IN SEPTEMBER, 2015 TOOK MY VEHICLE TO HOUSTON GREENWAY (3900 SOUTHWEST FREEWAY; HOUSTON, TEXAS 77027) FOR AN INSPECTION OF THE FUEL TANK (STRONG FUEL ODORS WERE DETECTED). THE INSPECTION REVEALED THAT THE FUEL TANK REQUIRED REPLACEMENT. THE REPLACEMENT WORK WAS DONE AND I PAID FOR IT OUT OF POCKET. I RECENTLY RECEIVED A LETTER FROM MBUSA STATING THAT THE MBUSA HAD ELECTED TO EXTEND THE WARRANTY ON MY VEHICLE
NHTSA ID
11053895
Incident
Sep 17, 2015
Mileage
97,759 mi
Airbags
Filed Nov 19, 2017
TAKATA RECALL
NHTSA ID
11047362
Incident
Jun 27, 2017
Brakes
Filed Sep 7, 2017
I WAS ENTERING ONTO A HIGHWAY (100). AT THE POINT OF THE HIGHWAY I WAS ENTERING(FROM CTY RD 81) IT OPENS THE HIGHWAY TO A 3RD LANE ON THE RIGHT SIDE OF THE HIGHWAY. AT THE SAME PLACE IT OPENS THE HIGHWAY UP, THERE IS AN IMMEDIATE EXIT(42ND AVE). AS I AM ACCELERATING TO HIGHWAY SPEEDS, JUST PRIOR TO THE NEW LANE AVAILABILITY THAT DRIVERS MUST ENTER TO GET OFF ON 42ND, MY CAR STARTS CHIMING AND THERE'S A RED WARNING ON MY DASH THAT STATES "STOP, REDUCED BRAKING POWER. DEPRESS BRAKE FULLY." OR SOMETHING QUITE SIMILAR. THERE IS NO SHOULDER, I'M GOING LIKE 10 MPH, TERRIFIED. PEOPLE ARE HONKING AND TRYING TO GET OVER TO GET OFF ON 42ND AVE IN A LANE WHERE I'M GOING 10 MPH AND THEY WERE AT A SPEED OF APPROX 60 MPH(POSTED HWY SPEED). AS I LIMP MY CAR PAST THIS EXIT TO A SHOULDER I THEN ATTEMPT TO BRAKE AND HAVE NO BRAKING POWER. I EVENTUALLY ROLLED TO A STOP. TURNED MY VEHICLE OFF TO DETERMINE MY NEXT MOVE. I TURNED THE VEHICLE BACK ON TO SEE WHAT EXACTLY THE WARNING LIGHT SAID- THERE WAS NOTHING THERE. TESTED MY BRAKES A LITTLE ON THE SHOULDER AND THEY WERE FINE. I WAS ABLE TO DRIVE THE REST OF THE WAY TO MY DESTINATIONS WITHOUT ANY PROBLEMS. THIS HAS SINCE OCCURRED A COUPLE MORE TIMES. THROUGH A TRIP TO THE MECHANIC AND THOROUGH RESEARCH IT IS DETERMINED THE PROBLEM LIES IN MY SENSOTRONIC BRAKE PUMP. THIS IS A PUMP THAT MERCEDES WARRANTIED FOR 10 YEARS DUE TO THIS ISSUE. THIS WILL OCCUR TO ALL OTHER DRIVERS OF THIS VEHICLE THAT HAVEN'T HAD THIS PART REPLACED. I NEVER KNEW OF THE SAFETY ISSUE WITH THE BRAKING SYSTEM UNTIL THIS PROBLEM OCCURRED. I WOULD HAVE REPLACED IT YEARS AGO (UNDER WARRANTY AT THE TIME OF REPLACEMENT). MY CHILDREN'S LIVES, MY LIFE, AND THE LIVES OF ALL THE DRIVERS ON THE HIGHWAY THAT MORNING WERE PLACED AT SEVERE RISK. THIS SHOULD HAVE BEEN RECALLED AND STILL SHOULD FOR ALL OF THE OTHER UNSUSPECTING DRIVERS- FOR THEIR SAFETY AND OTHERS ON THE ROAD.
NHTSA ID
11022130
Incident
Aug 21, 2017
Mileage
121,000 mi
BrakesElectrical
Filed Aug 11, 2017
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500. WHILE DRIVING APPROXIMATELY 60 MPH, A MESSAGE APPEARED ON THE INSTRUMENT PANEL STATING THAT THE BRAKE SYSTEM HAD MALFUNCTIONED AND THE VEHICLE WOULD NOT STOP. THE DRIVER STOPPED THE VEHICLE AND SHUT OFF THE ENGINE. AFTER RESTARTING THE VEHICLE, THE MESSAGE RE-APPEARED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE SPEEDOMETER WOULD DISPLAY INACCURATE SPEEDS. THE FAILURES WERE NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 05V133000 (SERVICE BRAKES) AND 08V303000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN THE RECALLS. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
11014702
Incident
Aug 5, 2017
Tires & wheels
Filed May 22, 2017
I BOUGHT 4 BRAND NEW TIRE MICHELIN AT TOWN FAIR TIRE WITH EXTERNAL WARRANTY 3 YEARS. AFTER 7 MONTHS THE LEFT FRONT TIRE WAS SPILT ON THE SIDE DEPP BUT TIRE IS. NOT FLAT YET. I ASK THE STORE TO EXCHANGE BECAUSE IT CAN CAUSE DANGEROUS ACCIDENT BUT THEY SAID WE CAN EXCHANGE AS LONG AS YOUR TIRE IS NOT TOTALLY FLAT. I DON'T KNOW WHICH INSTITUTION OF GOVERNMENT CAN IMPOSE THIS BUSINESS TO SAVE THE CLIENT FOR WHAT THEY PAYING FOR. I CAN SHOW PHOTO TO MY TIRE AS A PROVE AND IF THIS FRONT TIRE CAN FLAT IN HIGH WAY , IT WILL COURSE BIG ACCIDENT. IT IS NOT FAIR TO PAY 1300$ TIRE WITH EXTRA WARRANTY AND THE STORE TIRE GIVE A RESPOND LIKE" DIE FIRST AND AFTER GET REIMBURSEMENT". THANK YOU
NHTSA ID
10990879
Incident
Jan 7, 2017
Brakes
Filed Feb 19, 2017
I OWN A 2006 MERCEDES-BENZ CLS 500 4 DOOR I TOOK TO MB DEALER TO CHECK FOR ANY OPEN RECALL ON SBC BREAKS AND THE THE ANSWER BY MB WAS THAT MY VEHICLE MANUFACTURE DATE WAS PAST THE RECALL ON THE BREAKS. MY VEHICLE THAT I PAY TOP MONEY IS NOT SAFE TO DRIVE, IS PARKED INTO MY GARAGE FOR ALMOST 12 MONTHS, I KEEP LOOKING FOR SALE AND WHEN THE MB DEALER SEE THE BRAKE RED LIGHT ON DASH, THEY WALK AWAY WITH LESS THAN $ 3,000 DOLLARS FOR MY VEHICLE THAT I PAID $ 18,000. MB ESTIMATED AROUND $ 4700 TO FIX MY VEHICLE. THE SBC MODULE NEEDS TO BE REPLACE COMPLETE TO BE REPROGRAM AGAIN AND BE A SAFE DRIVE VEHICLE. MY WIFE E-500 ALSO HAVE THE SAME ISSUES AND THEY SAID THE SAME, BUT DOE S NOT SHOW ANY RECALLS ON THE SBC MODULE. JUST WONDERING WHY MB DO NOT FIX THE PROBLEM AND LET THE OWNERS LIKE ME CONTINUE ON THE MB FAMILY.
NHTSA ID
10955480
Incident
Oct 20, 2015
Fuel system
Filed Dec 12, 2016
I BEGAN SMELLING FUEL IN THE CABIN OF MY CAR AND CONTACTED THE MERCEDES BENZ DEALERSHIP IN MY AREA, WESTMINSTER, CO. THE WOMAN I SPOKE WITH TOLD ME THAT SHE WAS UNAWARE OF ANY ISSUES, BUT THAT SHE WOULD LOOK INTO IT AND GET BACK TO ME. I NEVER HEARD BACK. THE SMELL WAS GETTING WORSE AND AFTER 3 WEEKS, I COULD NOT DRIVE WITH MY WINDOWS CLOSED, GAGGED WHEN I GOT INTO THE CAR AND SMELLED LIKE FUEL UPON EXITING THE CAR. I CALLED MERCEDES BENZ AGAIN AND ASKED IF I COULD BRING THE CAR IN. I WAS TOLD I COULD AND THAT THERE WAS A WARRANTY EXTENSION FOR FAULTY FUEL TANKS. THE FUEL TANK WAS ALLEGEDLY REPAIRED, BUT UPON RETURNING THE CAR TO ME, THE CAR STILL SMELLED LIKE FUEL. I THOUGHT THE SMELL MIGHT DISSIPATE OVER A FEW DAYS, BUT IT DID NOT, SEEMED TO GET WORSE AGAIN, SO I TOOK THE CAR BACK IN. I WAS TOLD BY THE SERVICE REP THAT THE FUEL HAD LEAKED INTO THE UNDERLAYMENT OF THE CAR AND WAS DETERIORATING THE FLOOR BOARDS. I WAS ALSO TOLD TO "NOT SMOKE IN THE CAR" BY THE SERVICE REP. MERCEDES BENZ IS NOW REFUSING TO REPAIR THIS DAMAGE CAUSED BY THE FAULTY PART. THEY FEEL THAT THE CAR IS "SAFE" EVEN THOUGH I WAS TOLD NOT TO SMOKE IN IT. I DON'T SMOKE, BUT IF THERE IS AN ELECTRICAL SPARK OR I GET IN AN ACCIDENT, I DON'T WANT THE CAR TO BLOW UP.
NHTSA ID
10934902
Incident
Sep 26, 2016
Mileage
165,000 mi
Brakes
Filed Aug 18, 2016
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500. WHILE DRIVING 65 MPH, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE AND WAS FORCED TO DRIVE OFF TO THE SIDE OF THE ROAD IN ORDER TO STOP THE VEHICLE FROM CRASHING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.
NHTSA ID
10896842
Incident
Aug 11, 2016
Mileage
103,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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