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2010 Mercedes-Benz CLS550 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 21, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 21, 2020

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2010 Mercedes-Benz CLS550. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Filed Feb 21, 2020

SUNROOF RECALL - THE PANEL HAS BECOME LOOSE AND THE COVERING NEEDED TO BE REMOVED FOR SAFETY (FALLING). I CALLED MY LOCAL MERCEDES DEALER FOR THE RECALL REPLACEMENT AND THEY SAID THEY DO NOT HAVE THE PARTS. I ASKED CAN THEY CALL ME WHEN THEY COME IN AND THEY SAID THEY CANNOT BECAUSE THEY DON'T KNOW IF THEY WILL EVER COME IN. THEY OFFERED NO SOLUTION.

NHTSA ID
11310673
Incident
Dec 13, 2019
Mileage
120,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .