Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 4 NHTSA owner-reported complaints for the 2011 Mercedes-Benz CLS550. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–4 of 4
SITTING @ RED LIGHT NOT MOVING AND BOTH HEAD RESTS DEPLOYED. HADN'T HIT ANY POT HOLES NOR WAS MY VEHICLE JARRED IN ANY WAY. HAD TO PAY $165 FOR DEALER TO RESET THEM AS IT WAS NOT UNDER WARRANTY....UPDATED 09/22/15 *BF THE HEADREST MECHANISM MUST BE DEFECTIVE TO DEPLOY WHILE THE VEHICLE IS SITTING PERFECTLY STILL. UPDATED 12/9/2015 *JS
I SMELL GAS FUMES IN AND AROUND THE VEHICLE. I AM WORRY BECAUSE THE SMELL IS VERY STRONG WERE THE BABY CAR SEAT IS, HE IS INHALING ALL THAT FUMED.
TODAY, I WAS INFORMED BUY THE MERCEDES BENZ DEALER SERVICE SPECIALIST AT INTAKE, AT THE ONLY DEALER IN FAYETTEVILLE N.C. 3203 BRAGG BLVD. WHEN TAKING THE CAR IN FOR SERVICE THAT THE REVERSE CAMERA FOR BACKING UP SAFELY, COAXIAL CABLE WAS DAMAGED CAUSING THE CAMERA TO MALFUNCTION DUE TO OPENING AND CLOSING THE TRUCK. APPARENTLY, THE TRUCK SLICES THE COAXIAL CABLE EACH TIME YOU OPEN AND CLOSE THE TRUCK UNTIL THE CABLE BREAKS, STOPPING THE CONNECTION OF THE CAMERA TO THE VIEWER. I DON'T BELIEVING THIS DEFECT IN THE USE OF THE TRUCK CAUSING THE CABLE TO BE CUT UP SHOULD BE AT THE CONSUMERS EXPENSE TO FIX EACH TIME IT HAPPENS FROM SIMPLY USING OUR TRUNKS. I ALSO HAVE A DISABILITY RETIREMENT DUE TO INJURES TO MY NECK AND BACK WORKING AS A LAW ENFORCEMENT OFFICER, AND THAT BACK UP CAMERA HELPS TO INSURE SAFE BACK UPS FOR PEOPLE SUCH AS MYSELF. *TR
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ CLS 550. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD AFTER BEING SHIFTED INTO DRIVE AND DRIVEN OUT OF A DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE TRANSMISSION CODES NEEDED TO BE RESET. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 18,000. UPDATED 04/25/12*LJ THE CONSUMER STATED WHEN HE SHIFTED FROM REVERSE TO DRIVE, THERE WAS A LONG DELAY TO ENGAGE. UPDATED 05/02/12
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Data on this page last refreshed .