RoadVitals

2012 Mercedes-Benz CLS550 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Oct 5, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Mercedes-Benz CLS550, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine414.3%
  • Powertrain (other)310.7%
  • Electrical310.7%
  • Brakes310.7%
  • Visibility27.1%
  • Steering27.1%
  • Suspension27.1%
  • Other / unspecified13.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

8
reports

From owner reports, verbatim

For several months I been smelling different odors from my 2012 CLS550, getting stronger as the weeks go by now smelling like gas, would noticed puddles whenever I parked from rear driver side area towards middle, just got the news from the mechanic that the driver side fuel gas pump is cracked and leaking gas and passenger side is also cracked. Labor + parts $1,660.00..

NHTSA ID 11691178 · filed Oct 3, 2025

There is a strong odor of gasoline coming from the drivers side rear. I conducted a Google search on the issue and there are a lot of instances of the same thing. It appears to be the Gas Tank Sending Unit, they have a tendency to crack and leak.

NHTSA ID 11676483 · filed Jul 27, 2025
All 8 reports naming fuel system

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

4
reports

From owner reports, verbatim

CAM LINK SENSOR LEAKS OIL ONTO ENGINE HARNESS, FRYING ALL ELECTRIC COMPONENTS, CAUSING VEHICLE TO STUTTER WHILE OPERATING

NHTSA ID 11383783 · filed Dec 16, 2020

ENGINE STARTED MISFIRING AND WOULD GO INTO LIMP MODE SO I BROUGHT IT TO DEALERSHIP FOR DIAGNOSTIC AND WAS TOLD OIL WAS LEAKING FROM THE CAMSHAFT SENSORS INTO THE ENGINE WIRING HARNESS AND ECU. ALL OF WHICH NEEDED TO BE REPLACED AT A COST OF OVER $6033.00 AND THE CAR HAS ONLY AROUND 50K MILES ON IT. SEVERAL PREVIOUS YEAR MERCEDES FROM 2011 AND EARLIER HAVE A RECALL ON THE CAMSHAFT SENSORS DUE TO OIL LEAKING FROM THEM INTO ENGINE WIRING HARNESS AND ECU HOWEVER MY YEAR CAR WHICH IS 2012 HAS NO RECALL ON THESE PARTS EVEN THOUGH THEY USE THE EXACT SAME CAMSHAFT SENSORS AND HAVE THE SAME PROBLEM AS THE PREVIOUS YEARS WHICH IS OIL LEAKING FROM THEM AND DESTROYING EXPENSIVE PARTS THAT NEED TO BE REPLACED. *TR

NHTSA ID 11320626 · filed Apr 9, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

ENGINE STARTED MISFIRING AND WOULD GO INTO LIMP MODE SO I BROUGHT IT TO DEALERSHIP FOR DIAGNOSTIC AND WAS TOLD OIL WAS LEAKING FROM THE CAMSHAFT SENSORS INTO THE ENGINE WIRING HARNESS AND ECU. ALL OF WHICH NEEDED TO BE REPLACED AT A COST OF OVER $6033.00 AND THE CAR HAS ONLY AROUND 50K MILES ON IT. SEVERAL PREVIOUS YEAR MERCEDES FROM 2011 AND EARLIER HAVE A RECALL ON THE CAMSHAFT SENSORS DUE TO OIL LEAKING FROM THEM INTO ENGINE WIRING HARNESS AND ECU HOWEVER MY YEAR CAR WHICH IS 2012 HAS NO RECALL ON THESE PARTS EVEN THOUGH THEY USE THE EXACT SAME CAMSHAFT SENSORS AND HAVE THE SAME PROBLEM AS THE PREVIOUS YEARS WHICH IS OIL LEAKING FROM THEM AND DESTROYING EXPENSIVE PARTS THAT NEED TO BE REPLACED. *TR

NHTSA ID 11320626 · filed Apr 9, 2020

DRIVE SHIFT CAME APART WHILE I WAS DRIVING AND BROKE THE FRONT AXLE DIFFERENTIAL ON THE HIGHWAY

NHTSA ID 10846323 · filed Mar 13, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

CAM LINK SENSOR LEAKS OIL ONTO ENGINE HARNESS, FRYING ALL ELECTRIC COMPONENTS, CAUSING VEHICLE TO STUTTER WHILE OPERATING

NHTSA ID 11383783 · filed Dec 16, 2020

DRIVING ON THE HIGHWAY WITH MY 6MONTH OLD BABY AND SUDDENLY MY CAR SURGES AND LOSES POWER. THE CHECK ENGINE LIGHT FLASHES AND I MOVE TO THE SIDE OF THE ROAD WITH ALMOST NO ACCELERATION. TURN OFF THE ENGINE, WAIT A WHILE THEN TURN IT BACK ON AND HEAD BACK HOME. THE CEL STAYED ON BUT I STILL HAD ENGINE POWER SO I THOUGHT IT WAS A FLUKE. THIS CAR JUST HAS 60K MILES ON IT AND I TAKE IT TO MERCEDES FOR ALL THE ROUTINE CHECKS. SO THIS BEHAVIOUR WAS OUT OF NOWHERE. I DROVE IT TO MERCEDES AND GOT A DIAGNOSTIC DONE AND I WAS TOLD THE CAMSHAFT POSITION SENSOR HAD LEAKED OIL INTO MY ENGINE HARNESS AND NOW I NEED TO FIX A LAUNDRY LIST OF THINGS AMOUNTING TO $6000. THIS CAME OUT OF NOWHERE AND I QUESTIONED EUROMOTORCARS IN GERMANTOWN MD HOW THIS COULD HAPPEN. HOW CAN A MERCEDES THAT COST SO MUCH AND GOES THROUGH REGULAR MAINTAINABLE JUST BREAK SO SIGNIFICANTLY. ALL I GOT WAS A 'IT HAPPENS'! WELL I THINK NOT. I HAVE DONE SOME RESEARCH AND APPARENTLY THIS IS A WELL KNOWN FLAW WITH MERCEDES VEHICLES. THEY EVEN HAD RECALLS GO THE SAME ISSUE BUT THEY STOP AT THE 2011 MODEL. MY CAR IS 2012, EXHIBITING THE EXACT SAME ISSUE DUE TO THE INFERIOR PARTS USED DURING WHAT I CAN ONLY CLASSIFY AS A TERRIBLE ENGINEERING DECISION. THIS ALMOST CAUSED AN ACCIDENT AND PUT MYSELF AND MY BABY AT RISK. SEVERAL PEOPLE HAVE HAD THIS COMPLAINT ABOUT THE SAME FLAW AND SAME DAMAGE TO THEIR MERCEDES, ON OLDER MODELS. WHY DOES THIS NOT APPLY TO THE 2012 MODEL WHEN IT IS BUILT WITH THE SAME INFERIOR PART AND EXHIBITS THE EXACT SAME PROBLEM. NOW I'M STUCK WITH A $6000 BILL THAT IS OF NO FAULT OF MINE. I WAS NEVER MADE AWARE DURING ANY OF MY MAINTENANCE VISITS THAT THIS SENSOR IS SOMETHING I NEED TO SERVICE OR REPLACE. HAD I KNOWN, THAT COULD HAVE SAVED ME A LOT OF RISK AND AN EXPENSIVE REPAIR. IT APPEARS THIS IS A WELL KNOW ISSUE AND WELL KEPT SECRET WITH MERCEDES DEALERSHIPS.

NHTSA ID 11122317 · filed Aug 25, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

Premature rusting on brake and fuel lines which lead to further issues with driveability and saftey. This us caused by the same defects leading to the Premature rust on the subframe that can cause a serious wreck on the interstate.

NHTSA ID 11611787 · filed Aug 30, 2024

WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED HOWEVER, THE VEHICLE WOULD NOT DECELERATE. IN ADDITION, THE STEERING WHEEL SEIZED SIMULTANEOUSLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. T THE MANUFACTURER HAS BEEN CONTACTED AND STATED THAT THEY WOULD LOOK INTO THE ISSUE. THE FAILURE AND THE CURRENT MILEAGE WAS 980. *TR

NHTSA ID 10478737 · filed Oct 5, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

The contact owns a 2012 Mercedes-Benz CLS550. The contact stated that while driving at an undisclosed speed, upon adjusting the sun visor, the sun visor detached, compromising driving visibility. The vehicle was taken to the dealer and the contact was informed that the sun visor needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 25,000.

NHTSA ID 11544104 · filed Sep 12, 2023

The contact owns a 2012 Mercedes-Benz CLS550. The contact stated while driving at an undisclosed speed, the sunroof exploded. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.

NHTSA ID 11543426 · filed Sep 8, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED HOWEVER, THE VEHICLE WOULD NOT DECELERATE. IN ADDITION, THE STEERING WHEEL SEIZED SIMULTANEOUSLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. T THE MANUFACTURER HAS BEEN CONTACTED AND STATED THAT THEY WOULD LOOK INTO THE ISSUE. THE FAILURE AND THE CURRENT MILEAGE WAS 980. *TR

NHTSA ID 10478737 · filed Oct 5, 2012

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ CLS550. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED HOWEVER, THE VEHICLE WOULD NOT DECELERATE. IN ADDITION, THE STEERING WHEEL SEIZED SIMULTANEOUSLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE A FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD LOOK INTO THE ISSUE. THE FAILURE AND THE CURRENT MILEAGE WAS 16,878.

NHTSA ID 10472927 · filed Aug 29, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

Mercedes-Benz offers an extended warranty, effectively a 20-year/unlimited mileage coverage, for the rear subframe due to corrosion with perforation, covering specific model years my vehicles make and model are included. I’m having the issues they claim free repair for.

NHTSA ID 11691475 · filed Oct 5, 2025

Premature rusting on brake and fuel lines which lead to further issues with driveability and saftey. This us caused by the same defects leading to the Premature rust on the subframe that can cause a serious wreck on the interstate.

NHTSA ID 11611787 · filed Aug 30, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLS-550 (N/A). THE CONTACT STATED THAT OVER A ONE-MONTH PERIOD, ALL FOUR FACTORY TIRES FAILED AND NEEDED TO BE REPLACED BECAUSE TWO OF THE FOUR TIRES BLEW OUT. THE VEHICLE WAS TOWED THREE TIMES TO THE DEALER. THE DEALER STATED THAT THE TIRES WERE LOW PROFILE SO THAT IT WOULD PROPERLY FIT IN THE WHEEL WELL BECAUSE OF POOR DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000 TO 14,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID 10578619 · filed Apr 9, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .