Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 7 NHTSA owner-reported complaints for the 2014 Mercedes-Benz E250. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–7 of 7
Brake lines are rusted and corroded. It appears that the rust may have spread from rust on the rear subframe. The rear subframe warranty was extended for premature rust and failure, but the brake lines are not covered. This could have led to a dangerous situation. I've never had a vehicles brake lines rust like this. They should also extend the warranty coverage to cover rusted brake lines.
Purchased and installed OEM diesel fuel filter made by Mann part WK820/17 or 171103 on [XXX] and drove for 9500 miles. On [XXX] I checked fuel filter as I could smell diesel fuel near the car for the last 2 weeks. Fuel filter heating element/H2O sensor was cracked and seeping fuel once fuel pump was turned on. Unit is available for inspection Safety issue-leaking fuel No inspection by police, manufacturer. I did contact RM EUROPEAN Auto Parts in Colorado who sold the part and am waiting to hear back. No warning lamps or CEL illuminated, only the smell of fuel with top of filter and engine coated in diesel fuel. (Tried to upload photos but "Upload Files" button just goes blank.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). The contact stated the fuel appears to be leaking from the electrical heating element. possibly where the rubber has split open.
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E250. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS COVERED WITH A SYNTHETIC MATERIAL CALLED MB TEX. THE MATERIAL WAS TORN. THE CONTACT HAD TO PLACE A COVER OVER THE SEAT TO AVOID BEING POKED OR CUT BY THE MATERIAL AND TO AVOID MAKING CONTACT WITH THE HEATING MECHANISMS WITHIN THE SEAT. THE CONTACT CONTACTED MERCEDES-BENZ OF ARLINGTON LOCATED AT 585 N GLEBE RD, ARLINGTON, VA 22203 (703)525-2100, WHO ACKNOWLEDGED THE FAILURE HOWEVER, THERE WAS NO FIX FOR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
THE POWER STEERING STOPPED FUNCTIONING SUDDENLY WHILE DRIVING AND I WAS UNABLE TO MAKE A TURN EXCEPT BY SUBSTANTIAL MANUAL FORCE. FORTUNATELY I WAS NOT ON A HIGHWAY AND AT 20/25 MPH ABLE TO PULL IMMEDIATELY OFF THE ROAD. THE DEALER REPAIRED IT AND SAID THAT IT WAS A COMPUTER SYSTEM ISSUE AND THAT THEY WERE AWARE OF IT BUT HAD NOT NOTIFIED CUSTOMERS. AND APPARENTLY THEY HAVEN'T DONE SO YET OR NOTIFIED THE NTSB BECAUSE NOTHING SHOWS ON THIS WEBSITE. THE OCCURRED OVER 6 MONTHS AGO SO I AM SHOCKED THAT IT HASN'T BEEN DEALT WITH.
THE CAR HAS A ECO SYSTEM WHICH MAKES THE ENGINE STOP WHEN YOU COME AT COMPLETE STOP TO SAVE FUEL. WHEN THE INCIDENT HAPPENED, THE CAR STARTED WITH A HUGE JERK AS IF THE GEAR BOX IS BROKEN. NOW IT IS GIVING TWO DIFFERENCE MESSAGES: 1. AUXILIARY BATTERY MALFUNCTION 2. PRE-SAFE FUNCTIONS LIMITED (SEE OPERATOR'S MANUAL) THE CAR IS JURKING HEAVILY. I TOOK IT TO MERCEDES DEALER IN PLEASANTON, CA. THE SERVICE AGENT ASKED ME IF I BOUGHT THE VEHICLE FROM THEM. I TOLD THAT I DID BY AN S550 FROM THEM BUT NOT THIS ONE SINCE THEY DIDN'T HAVE THE SPECIFIC FEATURE WHICH I NEEDED HENCE I WENT TO SAN JOSE MERCEDES BENZ WHO HAD THE VEHICLE WHICH HAD ALL THE FEATURES OF MY CHOICE. SHE THEN TOLD ME THAT IT IS PRETTY SAFE TO DRIVE AND THAT THEY DON'T HAVE TIME AND SLOT TO CHECK THE VEHICLE AND I HAVE TO MAKE AN APPOINTMENT TO GET IT CHECKED. I TOLD THEM THAT "AS LONG AS IT IS SAFE TO DRIVE, I AM NOT WORRIED, HOWEVER, TO ME IT IS QUITE UNSAFE". DUE TO THIS ISSUE, I WAS PARKING THE CAR IN A PARKING LOT OF 76 GAS STATION, THE CAR ENGINE STOPPED WHEN I APPLIED THE BREAK IN THE PARKING LOT. I WANTED TO PARK IT RIGHT SO AS I PULL MY FEET FROM THE BREAK, THE CAR JURKED AND HIT THE FRONT GUARD FROM RIGHT SIDE TO THE FRONT PARKING (CONCRETE STOPPER) STOPPER. I HAVE TO SHOW IT TO THE DEALER DURING MY APPOINTMENT ON WEDNESDAY.
MY WIFE WAS AT THE FINAL STAGE OF PARKING THE CAR ,MEANS,SLOWING THE CAR BY PUSHING THE BREAK THE CAR IN THE PARKING SLOT.WHEN SHE WAS IN POSITION TO STOP THE CAR SUDDENLY GOT ACCELERATION UNCONTROLLED.TO AVOID HITTING THE CAR IN FRONT OF HER SHE TURN WHEEL TO THE RIGHT AND WITH MAX. SPEED CAR JUMPED THROUGH THE EDGES OF THE ISLAND WITH THE TREE .TREE STOPPED THE CAR AND CAR AND TREE WAS DESTROY .SHE WAS DISTRESS.SHOCK AND TILL NOW HAS A NIGHTMARES.
I HAVE A 2014 MERCEDES BENZ E250 DIESEL, I COMPLAINED THAT THE ENGINE HESITATES WHEN TRYING TO ACCELERATE, I WAS TOLD THAT THE TRANS AND ENGINE HAS TO GET USED TO MY DRIVING HABITS,,,LOL....IT'S STILL DOING IT, ALSO THE SUSPENSION ON THE 2014 IS HORRIBLE U CAN FEEL EVERY BUMP, CRACK, POT HOLE, I TOOK IT BACK TO THE DEALER THEY SAID THERE IS NOTHING WRONG WITH THE SUSPENSION, I WAS DRIVING ON I-95 HIT A POT HOLE FOR THE COST OF THIS CAR AND THE BENZ REPUTATION, IT SOUND LIKE I CRASHED INTO A WALL AND ALMOST LOST CONTROL OF THE VEHICLE, IT FELT LIKE THE FRONT OF THE CAR FELL OFF I HAD A 2006 ECLASS, AND THE 2014 IS NOTHING LIKE IT, IT'S CHEAP, DRIVES LIKE A 50 YEAR OLD CAR, DON'T BUY IT. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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