Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
45
Latest Jul 16, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 24, 2000
What this page shows
Our database holds 45 NHTSA owner-reported complaints for the 1996 Mercedes-Benz E320. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 45 · page 1 of 2
Suspension
Filed Jul 16, 2018
TL* THE CONTACT OWNS A 1996 MERCEDES-BENZ E320. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END OF THE VEHICLE SUDDENLY SHOOK AND VIBRATED BEFORE COLLAPSING. DURING THE INCIDENT, THE FRONT DRIVER SIDE SUSPENSION SPRING SEPARATED FROM THE VEHICLE AND CAUSED A PUNCTURE TO THE FUEL TANK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.
NHTSA ID
11111724
Incident
Jun 1, 2002
Mileage
60,000 mi
Airbags
Filed Nov 12, 2014
Crash reported1 injury reported
TL* THE CONTACT OWNED A 1996 MERCEDES BENZ E320. WHILE DRIVING 65 MPH, THE AIR BAGS FAILED TO DEPLOY AFTER THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE DRIVER SUSTAINED KNEE, BACK, NECK, AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.
NHTSA ID
10654349
Incident
Nov 5, 2014
Mileage
131,000 mi
AirbagsSeat belts
Filed Oct 21, 2014
WHEN YOU REPLACE THE BATTERY ON THESE VEHICLES THE SAFETY RESTRAINT SYSTEM MALFUNCTIONS RENDERING THE SAFETY EQUIPMENT USELESS IE. AIR BAGS THE AUTOMOBILE SHOULD HAVE A RECALL WHEREBY MERCEDES FIXES THE DEFECTIVE SYSTEM. *TR
NHTSA ID
10649002
Incident
Oct 20, 2014
Mileage
93,477 mi
EngineFuel system
Filed Sep 4, 2013
AFTER FILLING UP ON GAS JUST TWO DAYS AGO, THERE WAS A VERY PECULIAR SMELL. IT SMELLED OF GAS FUMES. JUST TODAY, I NOTICED THAT MY GAS GAUGE WAS GOING DOWN QUITE FAST AND IT WASN'T UNTIL JUST NOW THAT MY GAS TANK IS LEAKING.
NHTSA ID
10541922
Incident
Sep 4, 2013
Mileage
152,000 mi
Suspension
Filed Jul 21, 2013
SPRING PERCH SNAPPED AND SPRING SHOT OUT ON FRONT PASSENGER SIDE WHILE WIFE AND CHILDREN WERE IN THE CAR. THANK GOD THEY WERE LESS THE 200 FEET FROM THE HOUSE AND ONLY TRAVELING ABOUT 5 MPH. *TR
NHTSA ID
10525973
Incident
May 30, 2013
Mileage
168,000 mi
ElectricalSteering
Filed Jun 20, 2013
Crash reported
MY VEHICLE WAS PARKED IN FRONT OF STORE ALLOWING A 93 YEAR OLD LADY TO GO SHOPPING,AS I WAS PARKED THERE I WAS SIDESWIPED, I IMMEDIATELY TOOK IT TO THE AUTO SHOP TO HAVE IT REPAIRED, AFTER DOING THIS I DISCOVERED THAT THE KEY CAN'T START THE CAR BECAUSE THE IGNITION IS JAMMED OR KEY WILL NOT TURN, SO THE CAR WON'T START. I CALLED A LOCKSMITH AND DISCOVERED THAT THE IGNITION IS DEFECTED. *TR
NHTSA ID
10520979
Incident
Jun 19, 2013
Electrical
Filed Apr 25, 2013
TL* THE CONTACT OWNS A 1996 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE STARTER WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE WIRING HARNESS HAD BEGAN TO DRY ROT AND WAS TO DETERIORATING. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 48,000. ..UPDATED 07-01-13 *BF
NHTSA ID
10509592
Incident
Apr 15, 2013
Mileage
48,000 mi
Fuel system
Filed Nov 26, 2012
TL* THE CONTACT OWNS A 1996 MERCEDES-BENZ E 320. THE CONTACT STATED THAT FUEL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE SENDING UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000.
NHTSA ID
10486069
Incident
Nov 19, 2012
Mileage
102,000 mi
Tires & wheels
Filed Nov 9, 2012
TL* THE CONTACT OWNS A 1996 MERCEDES-BENZ E320 EQUIPPED WITH YOKOHAMA YK580 TIRES, SIZE 215/55/R16. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS AN ABNORMAL FEELING FROM THE TIRES. THE CONTACT MOVED OFF THE ROADWAY AND DISCOVERED THAT THE REAR PASSENGER SIDE TIRE HAD BECOME SHREDDED. THE CONTACT INSTALLED THE SPARE TIRE AS A TEMPORARY REMEDY. THE CONTACT LATER WENT TO THE DEALER WHERE THEY ADVISED HIM THAT THE TIRE INFLATION WAS TOO LOW SO THEY WOULD NOT REPLACE THE TIRE AT THEIR EXPENSE. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 7,000 AND THE VEHICLE FAILURE MILEAGE WAS 159,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
10483875
Incident
Nov 8, 2012
Mileage
159,000 mi
Electrical
Filed Sep 9, 2012
Fire reported
THIS VEHICLE (1996 MERCEDES E320) HAS HAD A HISTORY OF ELECTRICAL PROBLEMS OVER THE PAST SEVERAL YEARS. MANY REPAIRS HAVE BEEN MADE TO THE VEHICLE ELECTRICAL SYSTEMS AT GREAT EXPENSE! THIS TIME THE VEHICLE WOULD NOT START AND I WAS INVESTIGATING THE CAUSE MYSELF. TROUBLESHOOTING REVEALED A DEFECTIVE WIRING HARNESS ASSEMBLY FROM THE ELECTRICAL SYSTEM CONNECTION IN THE LEFT FRONT OF THE ENGINE COMPARTMENT TO THE PARK/NEUTRAL SAFETY SWITCH ON THE TRANSMISSION AND TO THE STARTER. THIS HARNESS ALSO INCLUDES CONNECTIONS TO THE STARTER AND SENSORS ON THE TRANSMISSION. ALL WIRES IN THE ENTIRE HARNESS HAVE CRUMBLED INSULATION AND HAVE SHORTED TOGETHER. THIS CAUSED SHORTING AND BURNING OF THE WIRES AND DAMAGE TO OTHER SYSTEM COMPONENTS. I HAVE BEEN A MECHANIC FOR 15+ YEARS AND IT IS OBVIOUS THAT THE HARNESS ASSEMBLIES ON THIS VEHICLE ARE OF POOR QUALITY AND SUBJECT TO FAILURE. THE INSULATION ON ALL WIRES IS INFERIOR AND WILL FAIL AND CRACK OVER SHORT PERIODS OF TIME. FURTHER INVESTIGATION OF THE OTHER HARNESSES ON THE VEHICLE HAS REVEALED THE SAME PROBLEMS. THIS COULD HAVE CAUSED A MAJOR FIRE AND PERSONAL INJURY. LUCKILY THE DAMAGE WAS SMALL AND CONTAINED TO THIS ONE HARNESS, HOWEVER ALL HARNESS ON THE VEHICLE MUST BE REPLACED. *TR
NHTSA ID
10474421
Incident
Sep 8, 2012
Mileage
148,000 mi
Suspension
Filed Apr 11, 2012
I WAS DRIVING DOWN A BACK ROAD IN MY 1996 MERCEDES E320 WHEN I HEARD A BANG AND THE PASSENGER FRONT SIDE DROPPED. THE FRONT COIL SPRING HAD POPPED OUT. IF I HAD BEEN GOING ANY FASTER I WOULD HAVE LOST CONTROL OF THE CAR. I HAVE HEARD THAT THE FRONT COIL SPRING MOUNTS IN THIS MODEL CORRODE DUE TO IMPROPER UNDERCOATING. *TR
NHTSA ID
10454818
Incident
Apr 9, 2012
Mileage
131,000 mi
Suspension
Filed Mar 9, 2012
Crash reported
TL* THE CONTACT OWNS A 1996 MERCEDES E320. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FRONT END SUSPENSION SPRINGS FRACTURED, CAUSING THE CONTACT TO LOOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO THE SIDE RAIL ON THE HIGHWAY. THE CONTACT SPOKE WITH A MECHANIC WHO STATED THAT HE HAD NEVER EXPERIENCED THE TYPE OF FAILURE DESCRIBED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 67,000.
NHTSA ID
10450851
Incident
Oct 10, 2006
Mileage
67,000 mi
EngineFuel systemSteering
Filed Dec 28, 2010
ENGINE AND ENGINE COOLING:ENGINE THE DRIVE BELT PULLEY ON THE ENGINE IS DEVELOP FATIGUE CRACKS IN THE METAL AND BREAK. THE DRIVE PULLEY BREAKS, THE CAR WOULD NOT HAVE ENGINE COOLING, BATTERY CHARGING, AND/OR POWER STEERING. CONSEQUENCE: LOSS OF THESE SYSTEMS CAN CAUSE THE CAR TO OVER HEAT, LOSE POWER FROM THE BATTERY, AND LOSS OF CONTROL OF THE CAR INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT I TOOK IT TO THE DEALERSHIP, AND THEY SAID THAT THERE IS NO RECALL ON THE CAR AND THEY CAN NOT HELP ME SO NOTHING WAS DONE TO CORRECT THE FAILURE. *TR
NHTSA ID
10373163
Incident
Dec 1, 2010
Mileage
95,000 mi
Engine
Filed Apr 19, 2010
Crash reportedFire reported
TL*THE CONTACT OWNS A 1996 MERCEDES E 320. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, BLACK SMOKE CIRCULATED THROUGHOUT THE AIR VENTS INSIDE THE VEHICLE. THE CONTACT SHIFTED THE GEAR INTO PARK AND EXITED THE VEHICLE. IMMEDIATELY, THE VEHICLE ENGULFED INTO FLAMES AND WAS COMPLETELY DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE MANUFACTURER WAS NOTIFIED AND SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE INVESTIGATOR STATED "THERE WAS NO PRODUCT DEFECT REGARDING THE FIRE". THE CONTACT REQUESTED THE INCIDENT REPORT OF THE INVESTIGATION AND THE MANUFACTURER HAD NOT PROVIDED THE INFORMATION AT THE TIME OF THE COMPLAINT. THE CONTACT STATED THE CAUSE OF FAILURE WAS ELECTRICAL; AND LIFE THREATENING. THE FAILURE MILEAGE WAS 95,000.
NHTSA ID
10326399
Incident
Dec 19, 2009
Mileage
95,000 mi
Electrical
Filed Nov 13, 2009
OUR LOW MILEAGE 1996 E320 MERCEDES CHECK ENGINE LIGHT KEEPS GOING AND REMAINING ON.(FOR YEARS NOW) THE CODE COMES UP ADVISING THAT A SWITCH ON THE AUTOMATIC TRANS.IS FAULTY. HAD MB REPLACE IT AND A WEEK LATER IT CAME UP WITH THE SAME CODE. MB HAS LOOKED AT IT NUMEROUS TIMES, THE LAST TIME I WAS CHARGED. I HAVE HAD TO REPLACE THE IGNITION SWITCH AT 55,000 MILES (MB-$650.) THEY CHARGED ME FOR ANOTHER HOUR AS THEY SAID THAT THE WIRING HARNESS WAS DAMAGED. I TOLD THEM THAT THIS WAS A ONE OWNER CAR SERVICED AT MB AND NOTHING IN THE DASH HAD EVER BEEN TAKEN APART BEFORE. THEY CLAIM IT HAD BEEN . NOT TRUE. AFTER THIS REPAIR, THE RIGHT SIDE AUTOMATIC DAYTIME RUNNING LIGHTS, INCLUDING THE RIGHT TAIL LIGHT ONLY WORKS IF I USE THE LIGHT SWITCH. THEY DENY THAT THE IGNITION SWITCH REPAIR HAS ANYTHING TO DO WITH IT. UNLIKE THE US , MB CANADA IS A CARTEL AND THEIR ATTITUDE HAS A LOT TO BE DESIRED. THERE ARE FOUR MERCEDES BENZ DEALERSHIPS IN VANCOUVER BC AND ALL ARE MB CANADA OWNED AND OPERATED.AS IN ALL OTHER CANADIAN CITIES. *TR
NHTSA ID
10292085
Incident
Nov 2, 2004
Mileage
45,000 mi
Suspension
Filed Oct 20, 2009
I RECENTLY HEARD A LOUD POP FROM THE FRONT OF MY CAR WHILE TRAVELING AT HIGHWAY SPEED. I STOPPED TO INSPECT THE NOISE AND FOUND THAT THE CAR WAS SLIGHTLY LEANING TO THE RIGHT. NOT SEEING ANYTHING ON THE ROADSIDE, I DROVE IT HOME SLOWLY TO INSPECT FURTHER. INFORMATION I READ ONLINE INFORMED ME OF A DESIGN FLAW INVOLVING THE FAILURE OF SPOT WELDS THAT ATTACH THE FRONT, TOP COIL SPRING PERCH TO THE CHASSIS. UPON DEEPER INSPECTION I FOUND MY R SIDE SPRING PERCH WELDS WERE 80% FAILED AND THE FORCE OF THE COIL SPRING HAD BENT THE SPRING PERCH UP 45 DEG. FROM NORMAL. EVIDENTLY THE NOISE I HEARD WERE THE WELDS BREAKING! THE COIL SPRING WAS BULGING OUTWARD, ABOUT TO POP OUT. THANKFULLY, THE SPOT WELDS DID NOT FULLY LET GO ON THIS CURVY ROAD. IF THEY HAD FULLY FAILED AT HIGHWAY SPEEDS THE CAR MOST CERTAINLY WOULD HAVE LOST CONTROL AND DEATH COULD HAVE BEEN THE RESULT. I CALLED THE DEALERSHIP AND THEY OFFERED TO WELD A NEW SPRING PERCH IN FOR $440. THE L SIDE HAD ALREADY BEEN CORRECTED BY A PREVIOUS OWNER. I HAVE PHOTOS AND THE FAILED PART IN MY POSSESSION. I WAS TOTALLY UNAWARE OF THIS PROBLEM WHEN I BOUGHT THE CAR. I HAD IT INSPECTED BUT THE DEFECT WAS MISSED. AT A MINIMUM, OWNERS OF THIS MAKE, YEAR AND MODEL SHOULD BE CONTACTED AND WARNED OF THIS PROBLEM. THE MANUFACTURER SHOULD RECALL AND REPAIR AT NO CHARGE. *TR
NHTSA ID
10289081
Incident
Oct 15, 2007
Mileage
227,850 mi
Body & structureSuspension
Filed Apr 16, 2009
FRONT SPRING PERCHES MUST HAVE BEEN RUSTED AT THE WELDING SEAM. WHEN I WAS DRIVING AT 35 MPH I HEARD A BIG SNAP AND THE FRONT OF THE CAR HIT THE GROUND AT WHICH POINT I LOST STEERING CONTROL. THE FRONT PERCHES MUST HAVE DISLODGED AND ALMOST CAUSED ACCIDENT WHILE I WAS DRIVING. THIS IS A VITAL PART OF THE SUSPENSION/STEERING SYSTEM AND SHOULD BE RECALLED. THE DEALERSHIP WOULD NOT HELP OUT REPLACING THIS PART. THIS IS CLEARLY A MANUFACTURING ISSUE AND SHOULD BE RECALLED. LUCKILY I WAS DRIVING ON A LOCAL ROAD, OR IT COULD HAVE CAUSED AN ACCIDENT OR DEATH, AT WHICH POINT THEY WOULD HAVE HAD A LAWSUIT ON THEIR HANDS. I ALSO HAD 2 ADDITIONAL PASSENGERS AT THE TIME OF THE OCCURRENCE. THIS EVENT COULD HAVE BEEN PREVENTED BY A RECALL AS I'VE ALSO HEARD THE SAME ISSUES FROM OTHER OWNERS. THE CAR IS A MERCEDES BENZ 1996 E320 WITH 134,000 MILES ON IT. *TR
NHTSA ID
10265591
Incident
Apr 12, 2009
Mileage
134,000 mi
Electrical
Filed Feb 18, 2009
UP UNTIL ABOUT 6 MONTHS AGO, THE ONLY PROBLEMS TO MY VEHICLE HAD BEEN DUE TO ROUTINE MAINTENANCE. ABOUT THAT TIME, MY 1996 MERCEDES BENZ E320 BEGAN RUNNING ROUGH. I TOOK MY VEHICLE TO A REPUTABLE (MERCEDES BENZ ONLY) SHOP WHO REPLACED 2 COILS. ALTHOUGH THE VEHICLE RAN GOOD FOR A FEW DAYS, IT SOON BEGAN RUNNING ROUGH. A FOLLOW UP VISIT LED C & G MERCEDES, IN HOUSTON, TEXAS, TO FIND THAT THE PROBLEM WAS RELATED TO IT'S WIRING HARNESS, THAT RESULTED FROM A COMMON PROBLEM TO THIS AND OTHER MODELS, DUE TO PREMATURE CORROSION OF THE INSULATION OF THE WIRES. FROM WHAT I UNDERSTAND THIS CAN CAUSE THE PROBLEMS I HAVE DESCRIBED AND CAN RESULTS IN FIRES TOO. I ALSO UNDERSTAND THAT THIS OCCURS IN 1990 -1996 MODELS. THE CORRECTION IS A $1,000.00 REPLACEMENT PART. *TR
NHTSA ID
10259251
Incident
Oct 16, 2008
Mileage
113,000 mi
Suspension
Filed Aug 8, 2008
MERCEDES HAVE A FRONT SUSPENSION PROBLEM. CONSUMER STATES THAT THE FRONT DRIVER SIDE DROPPED AND WANTS TO KNOW WHY THERE IS NOT A RECALL FOR THIS. *NJ THE TECHNICIANS FOUND THE PROBLEM TO BE THE PERCH, WHICH HAD TO DO WITH THE FRONT SUSPENSION LETTING GO, WHICH CAUSED THE FRAME TO DROP. *JB
NHTSA ID
10238190
Incident
Jul 8, 2008
Electrical
Filed Jun 2, 2008
Fire reported
THE WIRING ON THE CAR IS DISINTEGRATING HARNESS WIRES EVERY WIRE WAS A GREAT CAR WIRING CAUSING VARIOUS PROBLEMS COST MORE TO FIX THEN ITS WORTH HELP ME! *TR
NHTSA ID
10229494
Incident
Nov 21, 2007
Body & structure
Filed Apr 1, 2008
TL*THE CONTACT OWNS A 1996 MERCEDES BENZ E320. THE VEHICLE WAS AT THE DEALER TO HAVE THE BUMPER REPAINTED DUE TO A CRASH. THE DEALER NOTICED RUST ON THE TRUNK OF THE VEHICLE. THE FAILURE MILEAGE WAS 111,896 AND CURRENT MILEAGE WAS 116,772. UPDATED 07/29/08 *BF THE CONSUMER STATED THERE WAS RUST ON THE VEHICLE IN 3 PLACED. UPDATED 07/29/08
NHTSA ID
10223005
Incident
Mar 12, 2008
Mileage
111,896 mi
Steering
Filed Dec 1, 2007
I PURCHASED BOTH L & R OUTER TIE ROD ENDS (KARLYN IND INC.) FROM AUTOHAUZ AZ RECENTLY FOR MY WIFE'S W210 MERCEDES E320. I NOTICED WHILE INSTALLING THE PARTS THAT THE THREADED END OF THE CENTRE TIE ROD, WHEN ASSEMBLED TO THE REPLACEMENT PART WAS SLOPPY AND APPEARED TO BE FAR FROM A COMPATIBLE SPECIFICATION. IT WAS AS IF ONE WAS METRIC THREAD AND THE OTHER WAS IMPERIAL. IT DID SNUG WITH THE LOCKING NUT...WHICH IS NOT THE PURPOSE OF THAT NUT HOWEVER, AND I DID RELUCTANTLY INSTALL THEM.....THEY HAVEN'T EVEN LASTED A WEEK BEFORE ONE HAS FAILED AT THE BALL JOINT. THE SALE OF SUCH INFERIOR QUALITY MERCHANDISE PUT'S AT RISK INNOCENT CONSUMERS. IF THE BALL JOINT WAS TO FAIL OR THE TIE ROD SEPERATE AT HIGHWAY SPEEDS THERE WOULD BE AN EVENT THST COULD EASILY LEAK TO A LOSS OF LIFE. PART WAS PURCHASED FROM AUTOHAUS AZ ON INVOICE #176606 AND MANUFACTURED BY KARYLYN INDUSTRIES INC, SOUTHFIELDS, NY 10975. *TR
NHTSA ID
10210470
Incident
Nov 30, 2007
Electrical
Filed Oct 30, 2007
MY CAR SEEM NOT TO BE STARTING ALL THE TIME WHEN I TURN THE IGNITION KEY ON. MERCEDES SERVICE INFORMED ME THAT THE WIRE HARNESS NEEDS TO BE REPLACE AND THERE ARE BARE WIRE EXPOSED AND THIS COULD BE CAUSING THE PROBLEM. THE INFORMED ME THAT THE MATERIAL WAS MADE WITH BIODEGRADABLE MATERIAL AND THAT'S WHY THIS IS OCCURRED. I INFORMED THE DEALER THAT THIS IS A SAFETY HAZARD AND SHOULD BE FIXED BY MERCEDES AS A CAMPAIGN RATHER THAN CHARGE THE OWNER 1,500 DOLLARS TO FIX. THE DEALER SAID TO NOT TOUCH THE WIRE HARNESS AND EVENTUALLY THE CAR WILL STOP RUNNING. THIS IS TOTALLY UNACCEPTABLE FOR A 50K PLUS CAR AND NOT TO HAVE THE MANUFACTURER TO STAND BEHIND THEIR POOR DESIGN. I AM REPORTING THIS BEFORE I HAVE A FAILURE WHICH COULD CAUSE AN ACCIDENT DUE TO ENGINE FAILURE AND BRAKE FAILURE DUE TO LACK OF POWER. *TR
NHTSA ID
10207479
Incident
Oct 28, 2007
Mileage
150,550 mi
EngineFuel system
Filed Sep 5, 2007
WHEN I FOUND OUT THAT MY DEAR WIFE WAS DYING FROM ADVANCED KIDNEY FAILURE, I WENT OUT AND BOUGHT A BEAUTIFUL 1996 E 320 (FROM ITS ORIGINAL OWNER). HOWEVER, WHEN HE DECIDED TO ADVERTISE THE CAR, HE CAREFULLY PRESSURE-WASHED THE ENGINE COMPARTMENT, ETC., SO IT WOULD LOOK ITS BEST. AFTER WHICH, HE COULD NOT GET THE ENGINE TO FIRE AGAIN, SO HE HAD IT TOWED TO THE LOCAL DEALER, WHO CHARGED HIM ALMOST $800 TO "DRY OFF THE SPARK PLUG WIRES, & REPLACE THE SPARK PLUG BOOTS"!!! (NOTHING WAS MENTIONED ABOUT "CRACKED WIRING, ETC.) I TOOK POSSESSION OF THE CAR RIGHT AFTER THIS FIASCO, AND NEVER GAVE IT A SECOND THOUGHT UNTIL THE CAR BEGAN TO SPUTTER AND DIE, RIGHT IN THE MIDST OF TRAFFIC, ETC.! ON AT LEAST 3 OTHER OCCASIONS, THE CAR HAS SIMPLY SHUT OFF, JUST LIKE TURNING THE IGNITION OFF! THE ORIG. OWNER SAYS IT HAS NEVER DONE THIS FOR HIM! SO I STUMBLED ONTO THE HUGE LIST OF CONSUMER COMPLAINTS ON THE DETERIORATING WIRING HARNESS ISSUES, WHICH HAVE NOT BEEN RECALLED BY MB. I HAVE ALWAYS HELD MB IN HIGHEST REGARDS, BUT FOR THEM TO KNOW ABOUT THIS, YET NOT FIX IT, IS UNFORGIVABLE! MY WIFE'S AID MUST USE THIS CAR TO DRIVE HER TO HER ROUTINE DOCTOR APPOINTMENTS, AND I CAN ONLY SAY THAT THEY'D BETTER NOT GET HURT IN THIS VEHICLE BECAUSE IT STALLS OUT WITH THEM! THEY WILL HAVE A LAWSUIT ON THEIR HANDS FOR SURE! I ONLY EXPECT THAT SUCH BLATANT FAULTY WIRING PROBLEMS SHOULD BE FIXED...NO QUESTIONS ASKED! I BELIEVE ANY AMERICAN MANUFACTURER WOULD DO SO, AND I EXPECT MB TO BE HELD ACCOUNTABLE TO FIX THIS HORRIFIC WELL-DOCUMENTED PROBLEM! PLEASE USE WHATEVER POWER YOU CAN MUSTER, TO HELP CONVINCE THEM TO RECTIFY THIS DEFECT! (I NO LONGER BELIEVE THE DEALER MECHANIC WHO TOLD ME THAT HE HAD NEVER HEARD OF THIS CAR DOING SUCH A THING, AND IT MUST BE A DROP OF CONDENSATION IN THE GASTANK"! I WAS INSTRUCTED TO "RUN A CAN OF INJECTOR CLEANER THRU, AND IT SHOULD FIX THE STALLING PROBLEM". HA! NOT!!!! *TR
NHTSA ID
10201995
Incident
Aug 28, 2007
Electrical
Filed Jun 15, 2007
WIRING HARNESS DEFECT, NEEDS TO BE RECALLED AND REPLACED. *AK
NHTSA ID
10193456
Incident
Jun 14, 2007
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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