1999 Mercedes-Benz E320 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Mercedes-Benz E320, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine1817.3%
- Airbags1716.3%
- Suspension109.6%
- Electrical87.7%
- Visibility65.8%
- Fuel system65.8%
- Powertrain (other)65.8%
- Brakes54.8%
- Transmission54.8%
- Tires & wheels54.8%
- Body & structure54.8%
- Steering43.8%
- Driver assistance32.9%
- Exterior lighting32.9%
- Other / unspecified21.9%
- Interior & seats11.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
JUST LIKE THE GM CARS NOW BEING RECALLED, MY CAR SHUT ITSELF OFF COMPLETELY WHILE I WAS TRAVELING AT 60 MPH. IT HAD TO BE TOWED TO BE REPAIRED---AND THE DIAGNOSIS WAS MADE IMMEDIATELY, AS THE MECHANIC HAD DONE TAKEN CAR OF A CAR THAT HAD THE IDENTICAL "PROBLEM" JUST THE WEEK BEFORE. PARTS REPLACED WERE L CATALYTIC CONVERTER AND AIR MASS METER. *TR
ENGINE JUST STOPS RUNNING/STALLING AFTER FROM 15 - 30 MINUTES OF DRIVING. HAS HAPPENED TWICE MIDWAY THROUGH LEFT TURNS. (SCARY!) CAN HAPPEN ANYTIME AND ANY SPEED. *TR
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 MERCEDES-BENZ E320. WHILE THE CONTACT WAS REVERSING THE VEHICLE, THE DRIVER, PASSENGER, CEILING, AND BOTH SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT OCCURRING. THERE WERE NO INJURIES. THE CONTACT LEFT A VOICE MESSAGE WITH THE MANUFACTURER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.
TL* THE CONTACT OWNS A 1999 MERCEDES-BENZ E320. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT FELT A VIBRATION COMING FROM THE VEHICLE AND THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS AND FRONT DRIVER SIDE DOOR AIR BAG ERRONEOUSLY DEPLOYED. THE DRIVER SUSTAINED A CONCUSSION AND INJURIES TO THE FACE, NECK, AND SHOULDERS, WHICH REQUIRED HOSPITALIZATION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED FROM THE SCENE. THERE WAS NO CRASH. THE VEHICLE WAS EXAMINED BY THE MANUFACTURER WHO DETERMINED THAT THE FRONT UNIVERSAL JOINT AND DRIVESHAFT FRACTURED, WHICH CAUSED THE AIR BAG SENSOR TO ERRONEOUSLY ACTIVATE AND DEPLOY THE AIR BAGS. THE MANUFACTURER AND LOCAL DEALER (MERCEDES-BENZ OF GREENWICH, 261 WEST PUTNAM AVE, GREENWICH, CT) WERE NOTIFIED. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS INVALID.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
1999 E320 RIGHT FRONT UPPER COIL SPRING MOUNT ALMOST COMPLETELY RUSTED AWAY FROM FRAME. THIS PROBLEM IS FREQUENT ON THIS MODEL AND CAN CAUSE A SERIOUS LOSS OF VEHICLE CONTROL UNDER A FAILURE CONDITION. THE LEFT COIL SPRING CAP IS FINE, AS IT IS IN MOST CASES I'VE RESEARCHED. - I FOUND THIS PROBLEM JUST BEFORE IT BROKE WHILE REPLACING THE FRONT BRAKES, AND THIS PARTS FAILURE REQUIRES REMOVAL AND REPLACEMENT OF THE AFFECTED AREA AND PARTS. THE REPAIR IS ~$550.00 AND IS A MUST TO USE THE CAR SAFELY. - MERCEDES BENZ CERTAINLY KNOWS ABOUT THIS SAFETY ISSUE AND HAS FAILED TO AT LEAST NOTIFY OWNERS OF THIS MODEL THAT USERS EXPECT TO LAST FOR DECADES. THIS IS NOT A "NORMAL" PROBLEM.
FRONT SPRING PERCH: THIS COMPONENT IS HEAVILY CORRODED. IT STARTED TO SEPARATE FROM THE BODY WORK. SPRING IS NOTICIBLY BENT AND TOUCHING THE STRUTS WHICH IS CAUSING GRINDING AND VIBRATION. SPRING IS VERY CLOSE TO FALLING OFF WHICH WILL CAUSE THE FRONT END OF THE CAR TO DROP WHICH I BELIEVE IS VERY DANGEROUS IF THE PART FAILS WHILE DRIVING ESPECIALLY IN THE HIGHWAY. PLEASE HAVE MERCEDES BENZ ISSUE A RECALL REGARDING THIS MATTER. I WOULD HATE FOR PEOPLE TO LOSE THEIR LIVES IF IT'S SOMETHING THAT COULD'VE BEEN PREVENTED. *TT
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
8/31/18 IN MOTION ON A CITY STREET, THE CABIN FILLED WITH SMOKE (FROM A FIRE BUT NO FLAME WAS SEEN) I HAD TO OPEN ALL WINDOWS TO BREATH AND SEE. MY HOME WAS WITHIN SIGHT SO I DROVE TO THE MIDDLE OF MY LAWN AWAY FROM ANY BUILDING, THE KEY WOULD NOT TURN, THE CAR WOULD NOT SHUT DOWN. I AS QUICKLY AS POSABLE DISCONNECTED THE BATTERY TO SHUT DOWN.
TL*THE CONTACT OWNED A 1999 MERCEDES BENZ E-320. WHILE DRIVING APPROXIMATELY 70 MPH THE AIR BAGS DEPLOYED. THE VEHICLE WAS PULLED OVER AND SHUT OFF. SMOKE WAS COMING FROM THE VEHICLE AND IT WAS TOWED TO AN INSURANCE COMPANY LOT WHERE IT WAS DECLARED DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 112,000. UPDATED 02/23/11*LJ THE CONSUMER STATED AN INVESTIGATOR CONCLUDED SOMETHING HAPPENED WITHIN THE ELECTRICAL SYSTEM, BUT WAS UNABLE TO SAY SPECIFICALLY WHAT IT WAS. UPDATED 02/28/11
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I AM ORIGINAL OWNER OF 1999 MERCEDES BENZ E320. VEHICLE HAS 31000 MILES; KEPT IN GARAGE. REPLACED DRIVER SIDE REAR WINDOW REGULATOR AT $350 COST 2 YEARS AGO. PASSENGER SIDE REAR WINDOW REGULATOR IS NOW INOPERATIVE. I AM RETIREE AND NO ONE RIDES IN BACK SEAT. REAR WINDOWS OPENED IN SUMMER ONLY. CONTACTED SEVERAL DEALERS REGARDING CONCERN. ALL ADVISE NO RECALLS OR SERVICE BULLETINS ADDRESSING PROBLEM. OWNED SEVERAL BRAND AUTOS IN PAST; NEVER THIS PROBLEMS WITH ANY OF THEM.*JB THANKS FOR YOUR HELP.
THE REGULATOR ON THE WINDOWS HAVE FAILED AT LEAST EVERY 6 MONTHS THE CHECK EGINE LIGHT HAS BEEN ON SINCE THE PURCHASE OF THE VEHICLE EVEN AFTER REPAIRS WHERE DONE. THE TRANSMISSION HAS BEEN LOSING POWER AND NOW WILL NOT SHIFT SINCE THE PURCHASE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
MY VEHICLE IS LEAKING FUEL AND THE SMELL OF THE GAS IS REALLY BAD FROM INSIDE AND OUTSIDE OF THE CAR. BASED ON THE ANALYSIS OF FUEL TANK LEAKS ON MODEL YEAR 2003-08 MERCEDES-BENZ E-CLASS VEHICLES SHOWS ME THAT THE E-CALLS HAS THIS ISSUE BUT MY CAR IS A 1999. I WOULD LIKE TO KNOW WAS THE YEAR BASED SOLELY ON THE 15 YEAR EXTENDED WARRANTY OR OTHER FACTS ALSO.
THERE WAS A FUEL LEAK UNDER THE REAR DRIVER SIDE SEAT NEAR THE REAR TIRE. I HAD IT FIXED BY AN INDEPENDENT MECHANIC, BUT THE PROBLEM HAS RECURRED. I CURRENTLY HAVE A FUEL LEAK AT THE SAME PLACE. THE VEHICLE NOW HAS 141,000 MILES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 MERCEDES-BENZ E320. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT FELT A VIBRATION COMING FROM THE VEHICLE AND THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS AND FRONT DRIVER SIDE DOOR AIR BAG ERRONEOUSLY DEPLOYED. THE DRIVER SUSTAINED A CONCUSSION AND INJURIES TO THE FACE, NECK, AND SHOULDERS, WHICH REQUIRED HOSPITALIZATION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED FROM THE SCENE. THERE WAS NO CRASH. THE VEHICLE WAS EXAMINED BY THE MANUFACTURER WHO DETERMINED THAT THE FRONT UNIVERSAL JOINT AND DRIVESHAFT FRACTURED, WHICH CAUSED THE AIR BAG SENSOR TO ERRONEOUSLY ACTIVATE AND DEPLOY THE AIR BAGS. THE MANUFACTURER AND LOCAL DEALER (MERCEDES-BENZ OF GREENWICH, 261 WEST PUTNAM AVE, GREENWICH, CT) WERE NOTIFIED. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS INVALID.
TL* THE CONTACT OWNS A 1999 MERCEDES E320. THE CONTACT STATED THAT WHILE EXITING A DRIVEWAY, THE FRONT DRIVESHAFT FRACTURED AND ALL OF THE AIR BAGS INADVERTENTLY DEPLOYED. THE CONTACT DID NOT CRASH INTO ANYTHING PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THEY ADVISED THAT THEY COULD NOT DETERMINE WHY THE DRIVE SHAFT WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 182,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
MY CAR SKIDDED OF THE ROAD AFTER I TRIED TO BRAKE IN ORDER TO SLOW DOWN BECAUSE TWO RIGHT WHEELS OF THE CAR WERE IN A PUDDLE. I COMPLETELY LOST CONTROL OF THE CAR, AND DID NOT UNDERSTAND WHAT WAS HAPPENING. I WAS ON A RAMP APPROACHING HIGHWAY 101, AND I WAS NOT SPEEDING. IT WAS A REALLY SCARY MOMENT. I TOOK THE CAR TO THE MERCEDES DEALERSHIP, AND THEIR CONCLUSION WAS THAT THERE IS NOTHING WRONG WITH THE CAR, WHICH IS HARD TO BELIEVE. *JS
TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR, THE ABS LIGHTS ON AND THE ASR, FUSE NO 2 ON THE K40 MODULE WAS BLOWN AND THERE WERE ALSO CODES INDICATING THAT NO POWER WAS GOING TO THE ASR HYDRAULIC UNIT. THERE WAS NO SIGNAL FROM THE LEFT REAR WHEEL SPEED SENSOR AND THERE WAS A MALFUNCTION IN THE TRANSMISSION GEAR SPEED SENSOR. THE TECHNICIAN DISCOVERED A WIRING HARNESS LOCATED UNDERNEATH THE POWER BRAKE BOOSTER HAD SHORTED WITH THE BODY OF THE VEHICLE AND CREATED A SMALL FIRE THAT BURNED AND DESTROYED THE INSULATING MATERIAL THROUGH APPROX. 7 INCHES OF THE HARNESS. THE SMALL FIRE ALSO BURNED THE INSULATING MATERIAL ON 2 OTHER WIRING HARNESS IN THE VICINITY. THE TECHNICIAN HAS DETERMINED THE CAUSE OF THE FIRE TO BE RELATED TO THE LOCATION OF THE WIRING HARNESS. THE HARNESS WAS PINNED DOWN TO THE BODY OF THE VEHICLE BY THE AIR CONDITIONING HOSE ADJACENT TO WHERE 2 PARTS OF THE BODY WHERE JOINED TOGETHER. THE POINT WHERE THE TWO PARTS OF THE BODY WERE JOINED TOGETHER CREATED A SHARP EDGE. OVER TIME THE VIBRATION OF THE ENGINE AND OTHER COMPONENTS OF THE VEHICLE CAUSES THE SHARP EDGE TO CUT INTO THE WIRING HARNESS EVENTUALLY WEARING IT TO BARE WIRE. WHEN THE BARE WIRE SHORTED WITH THE BODY, THE FIRE WAS CREATED THUS BURNING A SECTION TO THE WIRING HARNESS AND THUS CAUSING THE MALFUNCTIONS INDICATED ABOVE. OVERALL, THE TECHNICIAN AND MANY OTHER REPORTS CLAIM THAT THIS WAS MERCEDES BENZ'S DESIGN FLAW AND FAILURE THAT THE WIRING HARNESS WAS PLACED INCONVENIENTLY UNDERNEATH THE REFRIGERANT LINE. WE CAN PROVIDE THE PICTURES OF THE DAMAGE IF NECESSARY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
DEFECTIVE TRANSMISSIONS IN 1999 MERCEDES BENZ MODEL E320S. CARMAKER SAID TRANSMISSIONS DID NOT REQUIRE SERVICING BECAUSE THEY WERE SEALED. POLICY ONLY APPLIED TO CARS SOLD IN US. RESEARCH REVEALED THIS WAS BECAUSE DEALERSHIPS IN THE US WANTED A PROGRAM TO HELP SELL CARS. THEY THOUGHT IF MZB INCLUDED THE MAINTENANCE IN THE PRICE OF THE CAR, MORE PEOPLE WOULD BUY THEM. HOWEVER, MANY OWNERS, INCLUDING ME DISCOVERED THIS WASN'T TRUE AFTER HAVING REPLACED THE TRANSMISSION. *TR
I BOUGHT A MERCEDES ML320 IN 2003 AS CERTIFIED CAR WITH ONLY 45628 MILES. I DROVE ON MY WAY FROM MARIPOSA ON 8/23/05 THE CAR SUDDENLY LOCKED THE TRANSMISSION TO LOW GEAR AND REFUSED SHIFT TO HIGH GEAR AUTOMATICALLY. I STOPPED THE CAR AND RESTARTED THE ENGINE MAINTAINING A LOW SPEED BACK HOME. ON 8/24/05 I BROUGHT THE ML320 TO FRESNO MERCEDES FOR REPAIR. FINALLY I FOUND THAT THEY SOLD ME ML320 WITHOUT PROPER DISCLOSURE ABOUT THE CAR PREVIOUS HISTORY OF TRANSMISSION MALFUNCTION AND SERVICES IN 2003. I WOULD NOT BUY THAT CAR IF I WAS TOLD ML320 HAVING HAD TRANSMISSION SERVICES. THE TRANSMISSION FAILED AT 76349 MILES DID INDICATE THAT MECHANICAL FAILURE COULD ENDANGER THE DRIVER'S LIFE IN FREEWAY AT 65 MILES WHEN FOLLOWING CAR COULD HIT FROM BEHIND AS A RESULT OF NO PROPER WARNING SIGNAL LIKE BRAKE LIGHT. IT IS PROPER THAT YOUR GOOD OFFICE LOOK INTO THIS MATTER. EVEN MORE, IF IT WARRANT ML320 SHOULD HAVE A RECALL TO FIX THE TRANSMISSION BEFORE IT COULD HAPPEN TO ENDANGER PUBLIC SAFETY. IT IS MY OPINION THAT 100,000 WARRANTY MUST BE EQUALLY PRINTED WITH ONE YEAR WARRANTY WHICH EVER COMES FIRST. OTHERWISE, WHEN YOU BUY A CERTIFIED CAR YOU THOUGHT YOU BOUGHT 50,000 MILES POWERTRAIN WARRANTY. IT COULD WARRANT ONE YEAR AND IT IS VERY MISLEADING. YOUR ATTENTION IS INVITED TO THIS MATTER STRONGLY. SINCERELY YOURS MICHAEL. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) SEPTEMBER 12, 1998 I PURCHASED A 1999 E320W.] I AM THE ONLY OWNER OF THE CAR. THE CAR IS DRIVEN LEISURELY. TO DATE, IT ONLY HAS 92,000 MILES ON IT. I HAVE BEEN REGULARLY OBTAINING THE A & B MAINTENANCE SERVICES. THE ELECTRICAL SYSTEM HAS BEEN MALFUNCTIONING FOR MONTHS AND MB ALLEGEDLY CAN'T DIAGNOSE IT; AND I HAVE BEEN USING AN EXCESSIVE AMOUNT OF OIL. A SECOND OPINION MECHANIC SAID IT IS OIL SLUGGING WHICH WAS RECALLED BUT MB WON'T HONOR. HE ALSO SAID MY ENGINE / MOTOR NOW NEEDS TO BE REPLACED. THERE IS ALSO AN INTERMITTENT SCRAPING ON THE PASSENGER SIDE. DURING ALL OF THE SERVICES TO MB THEY NEVER TOLD ME ABOUT THE RECALL NOR PROVIDED SERVICE TO ENSURE THAT MY CAR WAS NOT AFFECTED. THEY SAID IT WAS NOT A TOTAL RECALL BUT A CASE-BY-CASE SITUATION AND I AM NOT ELIGIBLE. I AM VERY FEARFUL WHEN I AM DRIVING. EACH TIME I GO OUT I FEAR WHAT MIGHT HAPPEN. I DO NOT HAVE THE FUNDS TO PAY FOR A ENGINE. PLEASE HELP ME. I CAN PROVIDE A TIMELINE OF THE HISTORY OF MY VEHICLE WHICH WITH HINDSIGHT LOOKS LIKE I PURCHASED A LEMON. THE SECOND OPINION MECHANIC INFORMED ME OF THE RECALL/CLASS ACTION BUT MB CONCEALED THE INFORMATION. *TR THE LOCKS WERE INOPERABLE AND THE KEY WOULD NOT COME OUT OF THE IGNITION, THE CHECK ENGINE LIGHT ILLUMINATED, THE SERPENTINE BELT, BALL JOINTS, TIE ROD ENDS WERE ALL REPLACED. THE FUEL SENSOR LEVEL WAS REPLACED. THERE WAS A SHIMMY IN THE SUSPENSION. THE DEALER REPLACED THE TIRES AND LEFT RIM. THE VALVE STEM WAS LEAKING, THE LEFT REAR WINDOW WAS INOPERABLE. THE CRANKSHAFT POSITION SENSOR WAS REPLACED. ALL OF THE DASHBOARD LIGHTS INTERMITTENTLY, BUT REGULARLY TURN INTO LINE BARS. THE TAIL LIGHT CIRCUIT BOARD AND THE RIGHT REAR TAIL LAMP, RIGHT FRONT HEAD LIGHT AND LEFT FRONT PARKING BULBS WERE HAD TO BE REPLACED UPDATED IVOQ 05/27/10.*JB
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH THE REAR LEFT TIRE HAD A BLOW OUT ,CAUSING THE VEHICLE TO COLLIDE INTO A GUARD RAIL. THE SERVICE DEALER AND TIRE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE COMPANY. A POLICE REPORT WAS TAKEN. THE CONTACT SUSTAINED A CONCUSSION, BACK, NECK, AND SPINAL INJURIES. THE TIRE MANUFACTURER WAS PIRELLI . *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 MERCEDES E320. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, AN ABNORMAL NOISE WAS COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT INDICATED THAT AFTER INSPECTING THE VEHICLE, THE FRONT DRIVER SIDE APPEARED TO BE LOWERED. AFTER TAKING THE FRONT DRIVER SIDE WHEEL OFF THE CONTACT DISCOVERED THAT THE WHEEL WELL WAS CORRODED AND THE SUSPENSION WAS DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.
TL* THE CONTACT OWNS A 1999 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED FOR THE BRAKES WHEN HE WAS INFORMED BY THE INDEPENDENT MECHANIC THAT THE SPRING PERCH ON THE FRAME OF THE VEHICLE WAS RUSTED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED FOR THE RUST. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) SEPTEMBER 12, 1998 I PURCHASED A 1999 E320W.] I AM THE ONLY OWNER OF THE CAR. THE CAR IS DRIVEN LEISURELY. TO DATE, IT ONLY HAS 92,000 MILES ON IT. I HAVE BEEN REGULARLY OBTAINING THE A & B MAINTENANCE SERVICES. THE ELECTRICAL SYSTEM HAS BEEN MALFUNCTIONING FOR MONTHS AND MB ALLEGEDLY CAN'T DIAGNOSE IT; AND I HAVE BEEN USING AN EXCESSIVE AMOUNT OF OIL. A SECOND OPINION MECHANIC SAID IT IS OIL SLUGGING WHICH WAS RECALLED BUT MB WON'T HONOR. HE ALSO SAID MY ENGINE / MOTOR NOW NEEDS TO BE REPLACED. THERE IS ALSO AN INTERMITTENT SCRAPING ON THE PASSENGER SIDE. DURING ALL OF THE SERVICES TO MB THEY NEVER TOLD ME ABOUT THE RECALL NOR PROVIDED SERVICE TO ENSURE THAT MY CAR WAS NOT AFFECTED. THEY SAID IT WAS NOT A TOTAL RECALL BUT A CASE-BY-CASE SITUATION AND I AM NOT ELIGIBLE. I AM VERY FEARFUL WHEN I AM DRIVING. EACH TIME I GO OUT I FEAR WHAT MIGHT HAPPEN. I DO NOT HAVE THE FUNDS TO PAY FOR A ENGINE. PLEASE HELP ME. I CAN PROVIDE A TIMELINE OF THE HISTORY OF MY VEHICLE WHICH WITH HINDSIGHT LOOKS LIKE I PURCHASED A LEMON. THE SECOND OPINION MECHANIC INFORMED ME OF THE RECALL/CLASS ACTION BUT MB CONCEALED THE INFORMATION. *TR THE LOCKS WERE INOPERABLE AND THE KEY WOULD NOT COME OUT OF THE IGNITION, THE CHECK ENGINE LIGHT ILLUMINATED, THE SERPENTINE BELT, BALL JOINTS, TIE ROD ENDS WERE ALL REPLACED. THE FUEL SENSOR LEVEL WAS REPLACED. THERE WAS A SHIMMY IN THE SUSPENSION. THE DEALER REPLACED THE TIRES AND LEFT RIM. THE VALVE STEM WAS LEAKING, THE LEFT REAR WINDOW WAS INOPERABLE. THE CRANKSHAFT POSITION SENSOR WAS REPLACED. ALL OF THE DASHBOARD LIGHTS INTERMITTENTLY, BUT REGULARLY TURN INTO LINE BARS. THE TAIL LIGHT CIRCUIT BOARD AND THE RIGHT REAR TAIL LAMP, RIGHT FRONT HEAD LIGHT AND LEFT FRONT PARKING BULBS WERE HAD TO BE REPLACED UPDATED IVOQ 05/27/10.*JB
WHILE MAKING A LEFT TURN, THE STEERING FAILED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO A REPAIR SHOP. THE MECHANIC DETERMINED THAT THE LEFT ARM SEAL ON THE RACK AND PINION STEERING NEEDED TO BE REPLACED DUE TO A WORN OUT PART. *AK IT WAS DETERMINED THAT THERE WAS A PROBLEM DURING THE NEW VEHICLE WARRANTY THAT WAS APPARENTLY REPAIRED BY FOX VALLEY MERCEDES. THE CONSUMER COULD NOT CONTROL THE VEHICLE WITH ALL HIS STRENGTH. THE TECHNICIAN DETERMINED THAT THE LEFT ARM OF THE RACK HAD A SPONTANEOUS SEAL FAILURE, RENDERING THE VEHICLE UNSTEERABLE AND NOT CONTROLLABLE. *SC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR, THE ABS LIGHTS ON AND THE ASR, FUSE NO 2 ON THE K40 MODULE WAS BLOWN AND THERE WERE ALSO CODES INDICATING THAT NO POWER WAS GOING TO THE ASR HYDRAULIC UNIT. THERE WAS NO SIGNAL FROM THE LEFT REAR WHEEL SPEED SENSOR AND THERE WAS A MALFUNCTION IN THE TRANSMISSION GEAR SPEED SENSOR. THE TECHNICIAN DISCOVERED A WIRING HARNESS LOCATED UNDERNEATH THE POWER BRAKE BOOSTER HAD SHORTED WITH THE BODY OF THE VEHICLE AND CREATED A SMALL FIRE THAT BURNED AND DESTROYED THE INSULATING MATERIAL THROUGH APPROX. 7 INCHES OF THE HARNESS. THE SMALL FIRE ALSO BURNED THE INSULATING MATERIAL ON 2 OTHER WIRING HARNESS IN THE VICINITY. THE TECHNICIAN HAS DETERMINED THE CAUSE OF THE FIRE TO BE RELATED TO THE LOCATION OF THE WIRING HARNESS. THE HARNESS WAS PINNED DOWN TO THE BODY OF THE VEHICLE BY THE AIR CONDITIONING HOSE ADJACENT TO WHERE 2 PARTS OF THE BODY WHERE JOINED TOGETHER. THE POINT WHERE THE TWO PARTS OF THE BODY WERE JOINED TOGETHER CREATED A SHARP EDGE. OVER TIME THE VIBRATION OF THE ENGINE AND OTHER COMPONENTS OF THE VEHICLE CAUSES THE SHARP EDGE TO CUT INTO THE WIRING HARNESS EVENTUALLY WEARING IT TO BARE WIRE. WHEN THE BARE WIRE SHORTED WITH THE BODY, THE FIRE WAS CREATED THUS BURNING A SECTION TO THE WIRING HARNESS AND THUS CAUSING THE MALFUNCTIONS INDICATED ABOVE. OVERALL, THE TECHNICIAN AND MANY OTHER REPORTS CLAIM THAT THIS WAS MERCEDES BENZ'S DESIGN FLAW AND FAILURE THAT THE WIRING HARNESS WAS PLACED INCONVENIENTLY UNDERNEATH THE REFRIGERANT LINE. WE CAN PROVIDE THE PICTURES OF THE DAMAGE IF NECESSARY.
WHILE ATTEMPTING TO MAKE A RIGHT HAND TURN THE VEHICLE EXPERIENCED SUDDEN ACCELERATION AND CROSSED THE MEDIUM INTO INCOMING TRAFFIC, THE VEHICLE STOPPED AFTER IT CROSSED THE SIDEWALK, CAUSING DAMAGE TO THE UNDERCARRIAGE OF THE VEHICLE. MH . *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TAKATA RECALL SRS LIGHT ON FRONT PASSENGER SEAT
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) SEPTEMBER 12, 1998 I PURCHASED A 1999 E320W.] I AM THE ONLY OWNER OF THE CAR. THE CAR IS DRIVEN LEISURELY. TO DATE, IT ONLY HAS 92,000 MILES ON IT. I HAVE BEEN REGULARLY OBTAINING THE A & B MAINTENANCE SERVICES. THE ELECTRICAL SYSTEM HAS BEEN MALFUNCTIONING FOR MONTHS AND MB ALLEGEDLY CAN'T DIAGNOSE IT; AND I HAVE BEEN USING AN EXCESSIVE AMOUNT OF OIL. A SECOND OPINION MECHANIC SAID IT IS OIL SLUGGING WHICH WAS RECALLED BUT MB WON'T HONOR. HE ALSO SAID MY ENGINE / MOTOR NOW NEEDS TO BE REPLACED. THERE IS ALSO AN INTERMITTENT SCRAPING ON THE PASSENGER SIDE. DURING ALL OF THE SERVICES TO MB THEY NEVER TOLD ME ABOUT THE RECALL NOR PROVIDED SERVICE TO ENSURE THAT MY CAR WAS NOT AFFECTED. THEY SAID IT WAS NOT A TOTAL RECALL BUT A CASE-BY-CASE SITUATION AND I AM NOT ELIGIBLE. I AM VERY FEARFUL WHEN I AM DRIVING. EACH TIME I GO OUT I FEAR WHAT MIGHT HAPPEN. I DO NOT HAVE THE FUNDS TO PAY FOR A ENGINE. PLEASE HELP ME. I CAN PROVIDE A TIMELINE OF THE HISTORY OF MY VEHICLE WHICH WITH HINDSIGHT LOOKS LIKE I PURCHASED A LEMON. THE SECOND OPINION MECHANIC INFORMED ME OF THE RECALL/CLASS ACTION BUT MB CONCEALED THE INFORMATION. *TR THE LOCKS WERE INOPERABLE AND THE KEY WOULD NOT COME OUT OF THE IGNITION, THE CHECK ENGINE LIGHT ILLUMINATED, THE SERPENTINE BELT, BALL JOINTS, TIE ROD ENDS WERE ALL REPLACED. THE FUEL SENSOR LEVEL WAS REPLACED. THERE WAS A SHIMMY IN THE SUSPENSION. THE DEALER REPLACED THE TIRES AND LEFT RIM. THE VALVE STEM WAS LEAKING, THE LEFT REAR WINDOW WAS INOPERABLE. THE CRANKSHAFT POSITION SENSOR WAS REPLACED. ALL OF THE DASHBOARD LIGHTS INTERMITTENTLY, BUT REGULARLY TURN INTO LINE BARS. THE TAIL LIGHT CIRCUIT BOARD AND THE RIGHT REAR TAIL LAMP, RIGHT FRONT HEAD LIGHT AND LEFT FRONT PARKING BULBS WERE HAD TO BE REPLACED UPDATED IVOQ 05/27/10.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS DEFLATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE RECOMMENDED AIR PRESSURE WAS ADDED TO THE TIRE. THE MECHANIC ALSO INFORMED THE CONTACT THAT THE ALUMINUM WHEEL RIM WAS DEFECTIVE AND CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,832. THE VIN WAS NOT AVAILABLE.
HARMONIC BALANCER IN 1999E320 MERCEDES BENZ WENT OUT WITH ONLY 33,770 MILES. UNDERSTAND THERE HAS BEEN QUITE Q PROBLEM WITH THIS PART. IT CAUSED EXTENSIVE DAMAGE TO CAR TO MY KNOWLEDGE MB HAS NOT ISSUED A RECALL ON THIS, YET THERE ARE NUMEROUS CASES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THE RIGHT REAR DOOR ON MY MERCEDES BENZ 1999 E320 DID NOT LATCH COMPLETELY AND OPENED WHILE DRIVING WITH MY DAUGHTER IN THE BACK SEAT NEXT TO IT. THE DOOR APPEARED CLOSED WHEN WE STARTED BECUASE I ALWAYS CHECK THAT THE KIDS HAVE SHUT THE DOOR COMPLETELY BECUASE THEY ARE HARD TO CLOSE. I STOPPED THE VEHICLE AND JIGGLED THE HANDLE UNTIL THE LATCH WOULD WORK AGAIN. A FEW DAYS LATER THE DOOR WOULD NOT OPEN FROM THE INSIDE. I TOOK THE VEHICLE TO THE DEALER AND WAS TOLD IT WAS NOT A SAFETY ISSUE. THE DEALER FIXED THE VEHICLE AND INDICATED THAT THE LATCH WAS JAMMED. THE VEHICLE HAS BEEN IN SERVICE SINCE JUL 25, 1999 AND HAS 71,785 MILES ON IT BUT I DON'T THINK THE DOORS SHOULD OPEN WHILE DRIVING. I AM CONCERNED ABOUT THE OTHER DOORS NOT BEING INSPECTED. I WOULD COST ME 1.5 HOURS OF LABOR FOR EACH DOOR PANEL TO BE REMOVED AT $98/HR. I SENT AN EMAIL TO MBNA INQUIRING ABOUT SERVICE BULLETINS OR RECALLS BUT HAVE NOT RECIEVED A RESPONSE. THIS TYPE OF POOR DESIGN OR QUALITY CAN LEAD TO SERIOUS CONSEQUENCES OF AN INJURY OR FATALITY IF SOMEONE FELL OUT. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .