Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 44 NHTSA owner-reported complaints for the 2000 Mercedes-Benz E320. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 44 · page 1 of 2
My car passenger side control arm has dry rotted and cracked in half I noticed this because my car steering wheel has never turned all the way to the right side so as I pulled up to the store, I had got out my car to check to see what the problem was and come to find out that the lower control arm by the lower ball joint was cracked in half from the control arm
I purchased 4 brand new tires from Firestone. They said tires has warranty and lifetime rotation as long as I own the car. I didn't receive any documentation about it or email shows my warranty. My right rear tire exploded in middle of highway. It was so hard to pull over almost got into an accident. I put my spare tire and checked tire if it caused by screw or any object there was nothing wrong with it. My tire just broke on side wall. I call Firestone center explained what's happened and I said I need to know what's wrong with the tire. I have 3 more the same tires I don't want to die. They gave me inspection number and take it to place I purchased and install my tire. I left my key and gave them inspection number. Next day they put new tire and charge me money for install no explain about what's happened old tire. After install the new tire 2 of wheelnuts missing on it no information about it also. I don't want to die.they need take it seriously. Store address:1492 Annapolis Rd , Odenton, MD 21113 +1 410-305-7563 235 45 R17 97 W
i got abs warning on the dash board, anti lock brake warning, sbc warnings, brake shop warnings...messages, brake pedal travels to the floor,. not stopping the car at the least.
TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ E320 WAGON. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE SIDE AIR BAGS ON THE DRIVER'S SIDE AND THE FRONT AND REAR PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED AND THE EXECUTIVE REFERRAL MANAGER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE FAILURE MILEAGE WAS 140,000.
MY HUSBAND I WAS TRAVELING SOUTHBOUND I-99 AT A SPEED OF 65 WE BOTH HAD OUR SEATBELT ON AND AT 11.20AM MERCEDES SIDE AIRBAG DEPLOYED WITHOUT ANY CONTACT WITH ANOTHER VEHICLE OR ACCIDENT.. AIRBAG DEPLOYING CAUSING INJURY TO MYSELF HITTING MY FACE AND RIGHT SIDE OF MY BODY INCIDENTS HAPPENED AT (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
MY HUSBAND DRIVING ON 99 FREEWAY GOING SOUTH BOUND AT 11:20AM SIDE PASSAGER AIRBAG DEPLOYED WITHOUT ANY IMPACT WITH ANY CAR I WAS IN PASSAGER SIT AIRBAG INJURED ME BLOWING UP IN MY FACE MY FACE IS BRUISE, INJURED MY HEAD AND RIGHT SIDE OF MY BODU
WHILE PULLING OUT OF A PARKING LOT, THE FRONT LEFT CORNER OF CAR FELL DOWN AND THERE WAS A SOUND LIKE I HIT A POTHOLE. THE ROAD WAS CLEAR. AT THIS POINT THE VEHICLE BECAME DIFFICULT TO STEER. I HAD THE CAR TOWED TO MY HOUSE AND AFTER FURTHER INSPECTION, I NOTICED THE LOWER CONTROL ARM HAD ROTTED OUT AND BROKE.
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. WHILE DRIVING 40 MPH, THE CONTACT HEARD A NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVESHAFT OF THE VEHICLE FRACTURED. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE SIDE CURTAIN AIR BAG, BUT THE AIR BAG FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 163,000.
WHILE DRIVING 55MPH ON A STRAIGHT AND LEVEL ROAD, THE PASSENGER SIDE CURTAIN AND RIGHT REAR PASSENGER DOOR AIRBAGS DEPLOYED SUDDENLY AND WITHOUT WARNING. THE WEATHER CONDITIONS WERE CLEAR AND DRY. THE ROAD WAS ASPHALT AND ALSO DRY. THERE WERE NO OTHER VEHICLES NEARBY AND NOTHING IN THE ROAD WAS RUN OVER. THERE WAS NO CONTACT WITH ANY OBJECTS WHATSOEVER. THERE WERE NO CAUTION OR WARNING LIGHTS PRIOR TO THE EVENT. THE RED "SRS" LIGHT CAME ON SHORTLY AFTER THE AIR BAGS DEPLOYED.
THE SPRING PERCH BROKEN ON THE CAR WHILE IT WAS PARKED, ALONG WITH THE PERCH THE SPRING BROKE AS WELL.
DRIVING NORMALLY AT 40 MPH WHEN THE CAR GAVE OUT A LOUD GRINDING NOISE, AND STARTED TO SLOW DOWN ON ITS OWN. CAR STOPPED IN THE MIDDLE OF A BUSY ROAD AND NEEDED TO BE TOWED FOR SERVICE. A NEW FRONT DRIVESHAFT WAS NEEDED . *TR
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY FOLLOWED BY AN UNINTENDED ACCELERATION AND DECELERATION OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 107,900.
AFTER RETURNING HOME FROM WORK AT APPROXIMATELY 4:10PM I NOTICED TWO PUDDLES IN FRONT OF THE DRIVERS SIDE REAR TIRE. AFTER KNEELING DOWN AND PLACING 2 FINGERS IN ONE OF THE FIST SIZE PUDDLES, I DETERMINED IT WAS GAS. THE VEHICLE HAS NOT BEEN DRIVEN IN EXCESS OF 10 DAYS, AND ITS VERY ODD TO SUDDENLY BEGIN LEAKING WHILE THE CAR IS STATIONARY. *TR
WHILE DRIVING ALONG FORT DIX ROAD, IN PEMBERTON, NJ, THE DRIVER SIDE AIRBAGS DEPLOYED, WITH NO EXPLAIN SIGN. UPON THE DEPLOYMENT OF THE AIRBAGS THE VEHICLE LOST POWER AND WAS UNABLE TO ACCELERATE TO DRIVE TO SIDE OF ROAD WAS ABLE TO ROLL. UPON THE VEHICLE STOPPING, THE AIRBAGS SMACKED ME ON MY LEFT SIDE LEAVING ME IN TOTAL PAIN ON MY LEFT SIDE UPPER ARM. UPON GETTING OUT OF THE VEHICLE, I NOTICED THAT THE AIRBAGS HAD ONLY DEPLOYED ON THE DRIVER'S SIDE, BOTH FRONT AND BACK DOORS AIRBAGS ALONG WITH THE AIRBAG IN DRIVERS SIDE UPPER AREA WHICH COVERED THE WINDOWS. MY FOUR YEAR OLD DAUGHTER WAS IN THE CAR, ON THE PASSENGER SIDE BUT NO DAMAGE OR DEPLOYMENT OF AIRBAGS. UPON TRYING TO START THE VEHICLE AND MOVING IT COMPLETELY OFF THE RIDE, THE VEHICLE WOULD NOT MOVE, EVEN WHEN VEHICLE WAS PUT IN DRIVE OR REVERSE. *TR
THE VEHICLE FUEL CAP WOULD NOT COME OFF THE TANK. FORCIBLY REMOVE THE FUEL CAP, REPLACED WITH A NEW $35 CAP PURCHASED FROM THE MERCEDES DEALER AND THE SAME EXACT THING OCCURRED. *TR
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE ENGINE STALLED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,595.
MY MINT CONDITION W210 '00 E320 MERCEDES CAUGHT FIRE LAST WEEK WHILE MY WIFE WAS PULLING INTO HER HIGH RISE OFFICE GARAGE IN DOWNTOWN SEATTLE. FORTUNATELY, SHE WAS ABLE TO ESCAPE WITHOUT INJURY BEFORE THE FIRE GREW AND CONSUMED THE WHOLE ENGINE COMPARTMENT. THIS ENGINE FIRE STARTED ON ITS OWN WITH NO OUTSIDE FACTORS. THIS CAR HAD BEEN FULLY MAINTAINED DURING MY 11 YEAR OWNERSHIP BY MERCEDES OF BELLEVUE AND MERCEDES OF SEATTLE. THE CAR ONLY HAD 155,000 MILES ON IT, STILL FAIRLY LOW MILEAGE COMPARED TO THE OTHER MERCEDES I HAVE OWNED OVER THE YEARS. I NOTIFIED MERCEDES OF SEATTLE ABOUT THIS INCIDENT. NO ONE IN SERVICE SEEMED PARTICULARLY CONCERNED AT THE DEALERSHIP, ALTHOUGH THEY MENTIONED THEY HAVE NEVER SEEM A W210 CATCH ON FIRE AND BURN ON ITS OWN. THUS MY MESSAGE TO YOU. *TR
DRIVER'S SIDE CARPET DESIGN POOR AND DANGEROUS.... KEEPS GETTING STUCK UNDER GAS PEDAL CREATING CAR TO NOT BE ABLE TO ACCELERATE PROPERLY. NO WAY TO KEEP CARPETS IN PLACE. *TR
2000 MERCEDES BENZ E-320. CONSUMER WRITES IN REGARDS TO MECHANICAL MALFUNCTION CAUSED THE DEPLOYMENT OF AIR BAGS. *SMD THE CONSUMER STATED THE DRIVE SHAFT DROPPED FROM THE VEHICLE AND THE VEHICLE LOST POWER. WHEN THE STATE TROOPER ARRIVED ON THE SCENE, HE NOTICED THE VEHICLE HAD LOST ALL OF ITS TRANSMISSION FLUID. THE CONSUMER WAS INFORMED IT WAS LIKELY THE DRIVE SHAFT HIT A TRANSMISSION LINE AND CAUSED IT TO RUPTURE. THE INSURANCE COMPANY DECLARED THE VEHICLE A TOTAL LOSS, AS IT WAS NOT WORTH THE EXPENSE OF FIXING. THE CONSUMER DID NOT BELIEVE, THE AIR BAGS SHOULD HAVE DEPLOYED BECAUSE OF A MECHANICAL MALFUNCTION. *JB UPDATED 10/28/14
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, HE CRASHED AGAINST ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR INJURIES TO THE RIGHT KNEE AND THE PASSENGER SUSTAINED SEVERE INTERNAL INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 176,000.
ON JULY 5TH ON A BUSY CITY STREET IN CHARLOTTE NC THE BRAKES SUDDENLY LOCKED AND BROUGHT THE CAR TO A STOP. THE CARS BEHIND ME WERE ABLE TO AVOID A REAR END ACCIDENT. THERE WERE NO WARNING LIGHTS ON AT THE TIME BUT ONCE THE BRAKES LOCKED THE BAS/ESP LIGHTS APPEARED. I GOT OFF OF THE STREET AND TURNED THE CAR OFF AND ON THE RESTART ALL LIGHTS WENT OFF. TRIED TO DRIVE THE CAR HOME BUT WITHIN ONE MILE THE SAME THING HAPPENED AGAIN. I WAS SCARED TO DRIVE IT SO I HAD TO BE TOWED. *TR
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED, THE VEHICLE MADE A SQUEAKING AND SCRAPING NOISE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INSPECTED THE VEHICLE AND FOUND THAT THE PASSENGER FRONT COILS SPRING HOLDER HAD CORRODED AND CAUSED THE SPRING TO RELEASE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 200,000.
THE "IDIOT" LIGHT MESSAGES CAME ON AS FOLLOWS: BRAKE ASSIST, ESP, VISIT WORKSHOP FOLLOWED BY: ELECT. STABIL. PROG., ESP, VISIT WORKSHOP. THESE MESSAGES THEN WENT AWAY, BUT RETURNED SEVERAL DAYS LATER. NO ISSUES COULD BE DETERMINED AS TO WHAT COULD BE WRONG. THIS PATTERN RE-OCCURRED OVER A COUPLE OF DAYS. IS THERE A RECALL OR A SERVICE BULLETIN RELATED TO THIS MAKE, YEAR, AND MODEL, RELATED TO THE MESSAGE THAT COMES UP PERIODICALLY? *TR
ON TURNING THE KEY IN THE IGNITION WITH FOOT ON BRAKE PEDAL, CAR STARTED, IMMEDIATELY RED-LINED, AND STARTED SHAKING AS THE RPM LIMITER KICKED IN. THE BRAKE PEDAL WAS DEPRESSED, NOT THE ACCELERATOR. REMOVED FOOT FROM BRAKE AND VISUALLY CONFIRMED CORRECT FOOT PLACEMENT BEFORE REAPPLYING PRESSURE TO THE BRAKE PEDAL. DURING REMOVAL OF FOOT FROM BRAKE PEDAL TO VISUALLY CONFIRM, CAR CONTINUED TO REDLINE. TURNED ENGINE OFF VIA KEY WITHIN 5-10 SECONDS OF OCCURRENCE. VERIFIED THAT FLOOR MAT WAS NOT BETWEEN THE FLOOR AND THE ACCELERATOR. ENGINE RESTARTED WITHOUT INCIDENT. MENTIONED THE OCCURRENCE TO LOCAL MB DEALERSHIP BUT NO CODES WERE FOUND WHEN CAR WAS TAKEN IN FOR ROUTINE SERVICE A FEW MONTHS LATER. IT IS POSSIBLE THAT THE ACCELERATOR WAS ACTUATED SLIGHTLY VIA THE ALL WEATHER MB FLOORMATS THAT HAD RECENTLY BEEN INSTALLED IN CAR MIGRATING FORWARD AND GETTING WEDGED BETWEEN THE FLOOR OF THE CAR AND THE BOTTOM EDGE OF THE ACCELERATOR. THE INCLUDED ALLIGATOR CLIPS HAD NOT BEEN INSTALLED WITH THE FLOOR MATS. HOWEVER, WITH THE ENGINE ON AND CAR IN PARK, MANUALLY WEDGING THE FLOOR MAT BETWEEN THE FLOOR AND THE PEDAL DID NOT DUPLICATE THE ENGINE REDLINING. REGARDLESS, THE CLIPS WERE PROMPTLY INSTALLED AFTER THIS OCCURRENCE AND THE FLOOR MAT HAS NOT MIGRATED FORWARD UNDER THE GAS PEDAL SINCE. IT IS UNCLEAR IF THE UNINTENDED REDLINING ON STARTING THE ENGINE WAS DUE TO THE PRESSURE OF THE FLOOR MAT BETWEEN THE FLOOR AND THE ACCELERATOR OR SOME OTHER ISSUE. EITHER WAY, THE UNINTENDED REDLINING HAS NOT RECURRED SINCE. NOTE: THE WEB INTERFACE INSISTS ON OFFERING "HEADLIGHT LENS" AS THE ONLY OPTION UNDER EQUIPMENT. THE ABOVE HAS NOTHING TO DO WITH THE HEADLIGHT LENS. *TR
FRONT END SUSPENSION DUE TO SPRING PERCH WENT OUT. SPRING PERCH CAME OFF OF WHEEL WELL. EXTENSIVE FRONT SUSPENSION REPAIRS DUE TO LEFT FRONT SPRING PERCH. OLD PARTS ARE WITH COLLISION CENTER THAT IS FIXING THE ISSUE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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