2003 Mercedes-Benz E320 Driver assistance Problems

DEALERSHIP FAILED TO FIX AND INSPECT MY SBC PUMP WHICH LEAD TO MY VEHICLE BEING TOTALED AND LOSING ESP.

NHTSA ID

11360872

Incident

Aug 17, 2020

Mileage

177,000 mi

CHECK ENGINE LIGHT GOES ON AND OFF FOR DAYS AT A TIME . BRAKE LIGHTS ON DASH STAY ON ALL THE TIME ABS WILL ALSO COME ON WHILE DRIVING AND MY CAR WILL STOP . I HAVE TO FORCE THE CAR INTO PARK ... PUMP MY BRAKES THE BREAKS MAKE A SOUND AND THEN THEY START WORKING AGAIN .... THERE IS A HUMMING NOICE WHEN I START MY CAR AS WELL AS THE SEAT BELT LIGHT GOES ON AND OFF EVEN WITH MY SEALS BELT ON.

NHTSA ID

11228682

Incident

Jul 1, 2019

MERCEDES DEALER SAYS THAT MY VIN NUMBER IS NOT UNDER THIS RECALL. I BOUGHT THE CAR ON JULY 31,2009 AND THE RECALL FOR THE BRAKE PUMP CAME OUT IN OCTOBER 2009. I HAVE HAD THE CAR SERVICED AT THE SAME MERCEDES DEALER FOR 8 YEARS AND THEY HAVE NEVER TOLD ME ABOUT ANY RECALL. IS MY CAR COVERED UNDER THIS RECALL. I UNDERSTAND THERE IS A 10 YEARS LIMIT ON THE RECALL AND MERCEDES HAS BEEN REGULARLY SERVICING MY CAR SINCE YEAR 6 TO YEAR 10 I.E. @009 TO 2013 AND THEY HAVE NEVER MENTIONED ANY RECALLS IN ANY OF THE TIMES I HAVE HAD THE CAR SERVICED SINCE JULY 31, 2009.

NHTSA ID

10958356

Incident

Feb 22, 2017

WATER GETS IN THE TRUNK SOMEHOW AND CAUSES FAULTY WUTHERING SAM BOXES..CREATING ELECTRICAL FIRE HAZZARD..CAN'T SEEM TO FIGURE OUT HOW WATER GETS IN TRUNK AND SETTLES WHERE SPARE TIRE SITS NEAR BATTERY AND ELECTRONIC WIRING

NHTSA ID

10873558

Incident

Apr 6, 2016

I PURCHASED MY CAR FROM A USED CAR DEALERSHIP OF COURSE I EXPECTED TO HAVE TO HAVE MINOR WORK DONE ON IT. IMMEDIATELY NOTICED THAT THE HEATER DIDN'T WORK WHEN I HAD IT REPAIRED I WAS TOLD THAT SOME VALVE OFTEN GETS STUCK ON THESE CARS THE DEALERSHIP ALWAYS RUN DIAGNOSTICS ON YOUR CAR WHETHER YOU WANT THEM TO OR UPON RUNNING THE DIAGNOSTIC I WAS ADVISED THE MY NEW USED CARD WOULD NEED ABOUT $6K IN WORK DONE FROM THE HOOD TO THE TRUNK I DECIDED TO KEEP THE CAR AND GET THE MAJOR WORK DONE IN STAGES 1ST THING I HAD DONE WAS FRONT BREAK PADS AND ROTORS ALTHOUGH I OPTED TO HAVE THE WORK COMPLETED BY AN AUTHORIZED REPAIR SHOP AND NOT THE DEALSHIP FOR OBVIOUS REASONS (COST) NOT ONCE DID THE DEALERSHIP COMPLETE RECALL REPAIR WORK OR EVEN MENTION IT TO ME THAT THERE WERE SEVERAL RECALLS AND MY CAR NEEDED TO HAVE THOSE REPAIRS COMPLETED BUT RATHER OVER CHARGED ME FOR BALL JOINTS PLUS SEVERAL OTHER THINGS THAT MORE THAN LIKELY DID NOT NEED TO BE REPAIRED. I FELT COMPLETELY TAKEN ADVANTAGE OF AND RAISED MY CONCERN ADAMANTLY TO LITTLE AVAIL. I TOOK MY CAR TO THE DEALERSHIP MULTIPLE TIME PRIOR TO THE EXPRIRATION OF THE SAID 10YR EXTENDED WARRANTY WITH REGARD TO THE SBC FAILING NOT ONCE DID THEY MENTION OR REPAIR IT KNOWING FULL WELL THAT THE MAIN PURPOSE OF ME BRINGING MY CAR TO THEM WAS SPECIFICALLY DUE TO THE BRAKE WARNING LIGHT BEING ILLUMINATED ON THE DASH I WAS TOLD THAT IT WAS SOME TYPE OF SENSOR NOT A BIG DEAL TO WORRY ABOUT THAT MY CAR WOULD CONTINUE TO STOP AND THERE WAS NO NEED TO REPLACE THE SAID SENSOR AN UNNECESSARY COST SINCE MY BREAKS WERE FINE I TOLD THEM MY BREAKS WEREN'T FINE IT WAS TAKING TOO LONG FOR THE CAR TO SLOW DOWN AND STOP THEY DID NOTHING THAT WAS 2012 THE CONDITION WORSENED AND THE LIGHT WENT FROM WHITE TO RED I DECIDED TO RESEARCH ONLINE A FEW MONTHS AGO AND CAME ACROSS 3 RECALLS I CALLED MBUSA THEY TOLD ME THE WARRANTY EXPIRED NOVEMBER 2013. *JS

NHTSA ID

10608457

Incident

Aug 16, 2012

Mileage

120,000 mi

COMPLETE BRAKE FAILURE. ALMOST CRASHED. I HAVE NUMEROUS FAULT CODES IN COMPUTER, ABS CODE, SBC CODE, RESIVIOR CODE, ETC, ETC ON A 58,000 MILR CAR! THEY ARE TELLING ME ONLY ONE PART HAS EXTENDED WARRANTY AND THAT IS THE SBC. EVERYTHING ELSE I MUST PAY FOR. THE SBC EFFECTS ALL OF THESE OTHER PARTS AND THAT IS CRAP! LIKE WHICH CAME FIRST? THE CHICKEN OR THE EGG. WHY HAVE YOU NOT EFFECTED A COMPLETE RECALL OF THIS MAKE & MODEL AS EVERYONE IS HAVING THE SAME PROBLEM. YOU AND MERCEDES ARE GOING TO GET SOMEONE KILLED AS THE BRAKES GO TO MANUAL AND IT'S HARD PANIC STOPPNG A 3400LB CAR!!!!!

NHTSA ID

10403336

Incident

May 19, 2011

Mileage

58,206 mi

WHILE I WAS DRIVING THE CAR IN 35 MILES SPEED, ALL OF A SUDDEN THE BRAKE SYSTEM FAILED. I WAS UNABLE TO CONTROL MY 2003 MERCEDES E 320 AND I WAS ALMOST DEAD CROSSING A HEAVY TRAFFIC AREA. FORTUNATELY I TURNED THE CAR LEFT TO A PARKING LOT AND CHANGED THE GEAR TO PARKING TO STOP THE CAR AND TO AVOID GETTING IN TO THE SHOP. I BOUGHT THE MERCEDES WITH A TRUST, BUT I LOST MY TRUST. NOT ONLY THAT I AM STILL WAITING TO GET THE REPAIRING COST FROM MERCEDES DUE TO THE PRODUCT DEFECT. *TR

NHTSA ID

10232428

Incident

Apr 7, 2008

Mileage

82,000 mi

I WAS PARKING MY VEHICLE (2003 MERCEDES E 320) BETWEEN 2 CARS IN A PARKING LOT. THE VEHICLE WAS ALREADY ON THE PARKING SPOT (AFTER MAKING A RIGHT TURN TO ENTER THE SPOT ... WHILE THE FEET WERE ON THE BREAK PEDAL) WHEN THERE WAS A SUDDEN UN-INTENDED ACCELERATION THAT MADE THE VEHICLE RACE OFF AND HIT THE CONCRETE WALL ABOUT TWO FEET IN FRONT OF THE VEHICLE. THE VEHICLE SUSTAINED CONSIDERABLE DAMAGE TO THE FRONT BUMPER, HOOD, HEAD LIGHTS. THE FRONT DOORS WERE JAMMED CAUSING THE DRIVER TO USE THE PASSENGER DOORS FOR EXITING THE VEHICLE. THERE WAS BURNING SMELL (BUT NO SMOKE) IN THE CAR SOON AFTER THE IMPACT. THE AIRBAG DID NOT DEPLOY CAUSING THE DRIVER HIT THE STEERING WHEEL. AS A RESULT THE DRIVER SUFFERED SEVERE NECK, CHEST AND ABDOMINAL PAIN. THERE WAS A RECALL ON THE BRAKING SYSTEM OF THIS MODEL IN 2004. THIS AS ADDRESSED BY THE DEALER (RALLYE MORORS, ROSLYN, NY) .*JB

NHTSA ID

10137018

Incident

Sep 2, 2005

I PURCHASED A MERCEDES-BENZ E320 IN JUNE 2003 AND HAVE CONTINUED TO HAVE AN ISSUE INVOLVING UNCONTROLLED ACCELERATION AND SPEED "SURGES" SINCE SEPTEMBER 2003. THE CONDITION SEEMS TO BE MORE PREVALENT WHEN THE VEHICLE IS APPROACHING LOW SPEEDS OR IN A DOWNHILL PLANE THE DEALERSHIP HAS ATTEMPTED TO REPAIR THE VEHICLE DURING FIVE (5) SERVICE APPOINTMENTS AND HAS ACKNOWLEDGED THEY ARE AWARE OF THE UNCONTROLLED POWER, OR ACCELERATION, FLUCTUATIONS. THEY HAVE ATTEMPTED TO REPAIR THE VEHICLE USING M-B ADVICE; WITHOUT SUCCESS. M-B REPRESENTATIVES HAVE ACKNOWLEDGED THIS CONDITION EXISTS AS WELL; BUT, THAT IT IS NOT A "WARRANTABLE DEFECT." THIS "SURGING" HAS FURTHER DEVELOPED INTO "BUCKING" ON SEVERAL OCCCASIONS CAUSING LOSS OF CONTROL OF THE VEHICLE. THIS CONDITION APPEARS TO BE SIMILAR TO OTHER COMPLAINTS FILED WITH THE NHTSA REGARDING THE E320 WHERE THE TORQUE CONVERTER LOCK UP IS DESCRIBED. I DO BELIEVE IT IS A SAFETY HAZARD DUE TO THE INABILITY TO CONTROL THE POWER / SPEED FLUCTUATIONS OF THE VEHICLE.*AK

NHTSA ID

10072594

Incident

Feb 1, 2004

Mileage

1,164 mi

I AM CONCERNED THAT THE ARM FOR THE CRUSIE CONTROL IS TOO CLOSE TO THE TURN SIGNAL ARM. SEVERAL TIMES A DAY I FIND THAT MY HAND (ALBEIT A SMALL HAND) ACCIDENTALLY HITS THE CRUISE CONTROL LEVER INSTEAD OF THE TURN SIGNAL - ESPECIALLY WHEN SIGNALLING LEFT. THIS ACTIVATES THE CRUISE CONTROL AT A TIME WHEN YOU ARE USUALLY GETTING READY TO SLOW DOWN FOR A TURN. I UNDERSTAND THAT BRAKING WILL TURN OFF THE CRUISE AUTOMATICALLY, BUT IT IS STILL AN INCOVENIENCE AND COULD POTENTIALLY BE DANGEROUS. I CONTACTED MERCEDES BENZ AND THEY SAID THAT THE CARS ARE ALL PUT THROUGH MANY, MANY TESTS AND THIS PROBLEM DIDN'T SURFACE. A SOLUTION WOULD BE TOO SHORTEN THE LENGTH OF THE CRUISE HANDLE OR ANGLE IT MORE TOWARD THE DASH. POSSIBLY THIS WOULD ALLOW FEWER MISTAKES.

NHTSA ID

10003034

Incident

Dec 1, 2002