RoadVitals

2004 Mercedes-Benz E320 Fuel system Problems

Owner-reported complaints naming the fuel system system, filed with NHTSA

Data refreshed

Fuel system reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
117
Latest Feb 18, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
58%
of 203 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2004 Mercedes-Benz E320 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 117 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming fuel system

The 25 most recent of 117, in the owner's own words

Fuel system
Filed Feb 18, 2022

Extreme Gas Odor after filling gas tank and during time of driving.

NHTSA ID
11452891
Incident
Feb 18, 2022
Fuel system
Filed Feb 23, 2021

DRIVER IS EXPERIENCING A HEAVY ODOR OF GASOLINE AFTER FILL UP. VEHICLE IS NOT OVERFILLED/TOPPED OFF. VEHICLE WAS SITTING INSIDE GARAGE WHEN OWNER NOTICED A HEAVY FUEL ODOR AND NOTIFIED FIRE DEPARTMENT TO INVESTIGATE. PER RECOMMENDATIONS OF FIRE DEPARTMENT, KEEP VEHICLE OUT OF GARAGE UNTIL ISSUE COULD BE INSPECTED BY A QUALIFIED MECHANIC. MECHANIC INSPECTED FUEL SYSTEM AND FOUND FUEL LEAK UNDER REAR SEATS NEAR FUEL PUMP/SENDING UNIT. MERCEDES BENZ REFUSES REPAIR ISSUE SAYING IT IS NOT A SAFETY ISSUE. GASOLINE FUMES/VAPORS ARE ESPECIALLY HEAVY INSIDE A SINGLE CAR GARAGE, AND IF A IGNITION SOURCE IS INTRODUCED IT COULD BECOME FATAL.

NHTSA ID
11397478
Incident
Jan 20, 2020
Mileage
147,000 mi
Fuel system
Filed Jan 16, 2021

I FILLED THE GAS TANK FULL AND ON PULLING IN THE GARAGE COULD SMELL A STRONG SMELL OF GASOLINE... WENT TO GET MY OIL CHANGE THE NEXT DAY AND THE GENTLEMAN MENTIONED HE COULD SMELL GAS COMING FROM MY CAR AT VALVOLINE OIL CHANGE.... VERY STRONG SMELL IN THE INTERIOR OF THE CAR AS WELL AS WHEN WALKING AROUND THE OUTSIDE OF THE CAR YOU COULD SMELL A STRONG SMELL OF GAS... THE GENTLEMAN FROM VALVOLINE LOOKED UNDER THE CAR AND SAID THERE'S SOME TYPE OF COVER THAT GOES UNDERNEATH THE GAS TANK ITSELF AND PUT HIS FINGER INTO IT AND COULD TOUCH GASOLINE ON HIS HAND... I JUST WENT ONTO THE INTERNET AND READ MANY MANY COMPLAINTS OF THE SAME THING WITH THIS TYPE OF CAR LAWSUITS HAVE BEEN FILED... IN THOSE COMPLAINTS THE PEOPLE THAT BROUGHT THEIR CAR TO DEALERSHIP SAID THAT IT WAS VERY EXPENSIVE TO REMEDY AND THAT THERE SHOULD HAVE BEEN A RECALL... AFTER DRIVING A LITTLE BIT AND REDUCING THE AMOUNT OF GASOLINE IN THE TANK THE SMELL HAS SUBSIDED SOMEWHAT... THOSE COMPLAINTS ALSO MENTION THAT IT CAN BE VERY DANGEROUS WITH THIS TYPE OF LEAK

NHTSA ID
11388481
Incident
Jan 12, 2021
Mileage
165,000 mi
Body & structureFuel system
Filed Mar 1, 2020

HEAVY FUEL ODOR EMANATING FROM VEHICLE. VEHICLE AND POSSIBLY STRUCTURES COULD CATCH FIRE IF FUEL IS LEAKING AND AN IGNITION SOURCE IS INTRODUCED. ONLY VIABLE REASON WHY FUEL ODOR IS PRESENT IS EITHER THE FUEL TANK IS LEAKING AT A LOCATION OR THE VENT HAS FAILED. VEHICLE FUEL ODOR IS ESPECIALLY STRONG IF VEHICLE WAS FILLED UP RECENTLY BUT IS PRESENT 24/7.

NHTSA ID
11315421
Incident
Nov 5, 2018
Mileage
160,000 mi
Fuel system
Filed Aug 20, 2019

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E320. THE CONTACT STATED THAT A FUEL ODOR WAS PERCEIVED INSIDE AND OUTSIDE THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE AMERICAN SERVICE CENTER DEALER (703-284-2500, LOCATED AT 624 S GLEBE RD, ARLINGTON, VA 22204) WHERE IT WAS DIAGNOSED THAT A CANISTER VALVE AND PURGE VALVE SHUT OFF AND CAUSED FUEL TO LEAK IN THE REAR OF THE VEHICLE. TECHNICIAN ADVISED THAT THE VALVES AND THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT WAS TOLD THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA ACTION NUMBER: EA13003 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
11245208
Incident
May 10, 2019
Mileage
140,000 mi
Fuel system
Filed Jul 23, 2019

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E320. WHEN THE FUEL TANK WAS FULL, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE AND IN THE GARAGE. MERCEDES-BENZ OF FAIRFIELD (165 COMMERCE DRIVE, FAIRFIELD, CT 06825) STATED THAT THE FUEL TANK SEAL MAY BE FAULTY. THE CONTACT PURCHASED A FUEL TANK SEAL AND HAD IT INSTALLED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

NHTSA ID
11234201
Incident
Apr 15, 2019
Mileage
82,000 mi
Fuel system
Filed Mar 29, 2019

FOR SEVERAL MONTHS THERE HAS BEEN A STRONG ODOR OF GASOLINE AFTER FUELING THE VEHICLE. THE ODOR HAS BECOME STEADILY WORSE AND WE TOOK THE VEHICLE TO THE DEALERSHIP FOR ASSISTANCE. WE WERE TOLD THAT THE FUEL TANK WAS CRACKED AND HAD TO BE REPLACED. WHEN I INQUIRED HOW THIS COULD HAVE OCCURRED, I WAS TOLD IT COULD BE DUE TO IMPACT OR TRAUMA (WHICH IS IMPOSSIBLE AS THE VEHICLE WAS NOT INVOLVED IN ANY INCIDENT). WAS INFORMED THAT IT WOULD COST $2,300.00 TO REPAIR VEHICLE. CALLED MB-USA AND ASKED FOR ASSISTANCE. WAS INFORMED THAT THERE WAS NOT A RECALL ON THE FUEL TANK AND I WOULD HAVE TO PAY THE COST. AS THE VEHICLE WAS UNSAFE, I HAD THE WORK PERFORMED AND RECEIVED A 10% "GOODWILL" DISCOUNT. PICKED UP VEHICLE AND DROVE A SHORT DISTANCE AND CONTINUED TO SMELL FUEL. CALLED DEALERSHIP AND THEY CAME TO PICK-UP. ACKNOWLEDGED THAT THEY DID NOT TIGHTEN A CLAMP OR SOMETHING. WE PICKED IT UP AGAIN AND THE ODOR WAS PERSISTENT. IMMEDIATELY CALLED THE DEALERSHIP BACK AND WE SUBSEQUENTLY TRADED THE VEHICLE IN. BOTTOM LINE.... I DO NOT THINK THAT A FUEL TANK SHOULD FAIL ON A VEHICLE WITH LESS THAN 80,000 MILES. I HAVE THE OLD TANK AND BELIEVE THAT MB SHOULD REIMBURSEMENT FOR THE COST OF THE TANK.

NHTSA ID
11192462
Incident
Mar 28, 2019
Fuel system
Filed Jan 14, 2019

FUEL TANK LEAK, SMELL GAS

NHTSA ID
11169924
Incident
Jan 5, 2019
Mileage
157,000 mi
Fuel system
Filed Dec 3, 2018

WHILE PARKED, ENGINE WOULD DIE IMMEDIATELY AFTER I STARTED IT. MECHANIC DISCOVERED FUEL SEEPING OUT OF TOP OF FUEL SENDING UNIT IN FUEL TANK.

NHTSA ID
11155773
Incident
Nov 26, 2018
Mileage
170,870 mi
Fuel system
Filed Apr 15, 2018

AFTER FILLED UP THE CAR WITH GAS. STRONG GAS ODOR AND GAS LEAKING FROM DRIVERS SIDE REAR OF CAR. WHILE DRIVING AND WHILE PARKED IN THE GARAGE EXTREMELY UNSAFE!!!

NHTSA ID
11085147
Incident
Apr 15, 2018
Mileage
137,000 mi
Fuel system
Filed Mar 31, 2018

THER IS A STRONG GAS SMELL INSIDE CAR WHEN THE TANK IS OVER 3/4 FULL. DANGEROUS FIRE HARZARD. THINK THAT IT IS A RECALL ISSUE.

NHTSA ID
11082254
Incident
Feb 3, 2016
Mileage
120,000 mi
Fuel system
Filed Mar 31, 2017

FUEL SMELL INSIDE AND OUTSIDE OF CAR WHEN FUEL TANK IS COMPLETELY FILLED. STATIONARY AND IN MOTION.

NHTSA ID
10969763
Incident
Feb 15, 2017
Mileage
134,000 mi
Fuel system
Filed Mar 6, 2017

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E320. AFTER REFUELING THE VEHICLE, THE CONTACT NOTICED A STRONG ODOR OF FUEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNCIAN SPECULATED THAT THE VEHICLE HAD A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

NHTSA ID
10958868
Incident
Jan 6, 2017
Mileage
127,000 mi
Fuel system
Filed Mar 3, 2017

HEAVY ODOR OF GASOLINE IN GARAGE AFTER FILL-UP.

NHTSA ID
10958419
Incident
Nov 20, 2014
Mileage
95,000 mi
BrakesDriver assistanceFuel system
Filed Nov 14, 2016

GAS SMELL ALL THE TIME, MAIN COMPUTER KEEPS ON AND DRAINS BATTERY, BRAKES LIGHTS

NHTSA ID
10926034
Incident
Jun 10, 2016
Mileage
65,000 mi
Fuel system
Filed Apr 7, 2016

EXPERIENCE STRONG SMELL OF GASOLINE AFTER FILLING TANK. SMELL DIMINISHES WHEN TANK IS LESS FULL BUT RETURNS WITH NEXT FUEL FILL UP. SMELL NOTICED BOTH INSIDE AND OUTSIDE VEHICLE EXACT DATE FIRST OCCURRED IS UNKNOWN, BUT WAS FIRST NOTICED YEARS AGO.

NHTSA ID
10854205
Incident
Apr 1, 2013
Mileage
90,000 mi
Fuel system
Filed Sep 17, 2015

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA ACTION NUMBER: EA13003 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10764687
Incident
May 12, 2015
Fuel system
Filed Sep 17, 2015

2004 MERCEDES BENZ E-320. CONSUMER WRITES IN REGARDS TO VEHICLE WARRANTY EXTENSION FOR REPAIRS OF FUEL TANK LEAKS. *SMD THE CONSUMER STATED IN LATE 2009. HE EXPERIENCED A GAS SMELL IN THE INTERIOR OF THE VEHICLE THE SMELL BECAME WORSE AND EVENTUALLY WAS NOTICEABLE OUTSIDE THE VEHICLE, TOO/ THE VEHICLE WAS TAKEN TO THE DEALER TO INVESTIGATE AND REPAIR THE PROBLEM. A LEAK WAS FOUND ON THE LEFT SIDE OF THE FUEL TANK. THE SEAL RINGS FOR THE FUEL LEVEL SENDERS, FUEL PUMP, FILTER ASSEMBLY AND HARNESS WERE REPLACED IN ORDER TO CORRECT THE FUEL LEAK. *JB

NHTSA ID
10680226
Incident
Dec 31, 2009
Fuel system
Filed Sep 16, 2015

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

NHTSA ID
10764111
Incident
Jul 8, 2015
Mileage
125,000 mi
Fuel system
Filed Aug 12, 2015

HORRIBLE GAS SMELL AFTER REFUELING AND WHILE CAR IS PARKED IN GARAGE.

NHTSA ID
10748295
Incident
Aug 1, 2015
Mileage
190,000 mi
ElectricalEngineFuel system
Filed Jun 15, 2015

CRANKSHAFT POSITION SENSOR DEALER SUPPLIED PART FAILED ON REPLACEMENT RESULTING IN SUDDEN STALLING IN MOVING TRAFFIC FOLLOWING MAKING LEFT TURN

NHTSA ID
10725329
Incident
Jun 13, 2015
Mileage
228,000 mi
Fuel system
Filed Apr 9, 2015

THE FUEL LEAK, FUEL SENDER LEAKS, I DO NOT HAVE ENOUGH TO REPLACE ALL THOSE PARTS. IT SHOULD HAVE DEALER RESPONSIBILITY TO FIX THOSE ISSUES. *TR

NHTSA ID
10704807
Incident
Apr 10, 2014
Mileage
135,000 mi
Fuel system
Filed Apr 2, 2015

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THERE WAS A STRONG SMELL OF FUEL INSIDE THE VEHICLE. IN ADDITION, THE CONTACT STATED THE FUEL SMELL STARTED AFTER REFUELING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

NHTSA ID
10703313
Incident
Feb 15, 2015
Mileage
55,000 mi
Fuel system
Filed Mar 18, 2015

CUSTOMER COMPLAINS OF FUEL SMELL OUTSIDE OF VEHICLE ON APPROACH. UPON ENTERING THE VEHICLE THE SMELL IS UNBEARABLE AND CAUSES NAUSEA WHEN DRIVING. INSPECTED THE VEHICLE AND FOUND THE LEFT SIDE (DRIVER'S) FUEL PUMP SEAL IS LEAKING CAUSING FUEL TO PUDDLE AND SATURATE INSPECTION PLATE. THE FUEL WICKS PAST INSPECTION PLATE GASKET AND INTO THE PASSENGER COMPARTMENT SATURATING THE AREA DIRECTLY UNDER THE REAR SEAT. REPLACED FUEL PUMP MODULE WITH SEAL (GASKET) AS WELL AS GASKET ON RIGHT (PASSENGER) SIDE. *TR

NHTSA ID
10695084
Incident
Mar 18, 2015
Mileage
74,000 mi
Fuel system
Filed Mar 13, 2015

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. IMMEDIATELY AFTER REFUELING THE VEHICLE, A STRONG PERSISTENT ODOR OF FUEL PERMEATED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.

NHTSA ID
10694135
Incident
Mar 13, 2014
Mileage
84,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .