BrakesDriver assistanceEngine
Filed Oct 29, 2018
CAR SHUT OFF RANDOMLY BY GOING SAFE MODE WHILE DRIVING, CONSTANT BREAK WARNING IN BRIGHT RED " BREAK VISIT WORKSHOP" I WENT TO MULTIPLE SHOPS AND A CONSISTENT ELECTRICAL ISSUE BUT, PROBLEM TO BE DETERMINED, CAR HAS BEEN CHECKED MULTIPLE TIMES BEFORE I PURCHASED IT FROM THE USED CAR DEALER WITH THE SRS LIGHT ON, I DID NOT KNOW WHAT IT WAS. THE CAR HAS HAD THE ALTERNATOR REPLACED 3 TIMES, BOTH BATTERIES TWICE, ONE SHORT WAS FOUND IN FAULTY WIRING HARNESS IN TRUCK BEING PINCHED. THE DEALER WOULD DENY SBC UNIT RECALL EVERY TIME I CALLED FLETCHER JONES, AND ONLY GAVE ME THE OPTION TO PAY THEM FOR A DIAGNOSIS AND THEN THEY WILL DETERMINE IF ITS FAULTY INSTEAD OF MY LIFE BEING RISKED AS WELL AS THOSE AROUND ME I FINALLY TRACKED DOWN THE NUMBER FOR CORPORATE AND I GOT CONFORMATION FROM MERCEDES CORPORATE SAY MY VIN WAS INCLUDED IN THE LIST. THE CAR WOULD LEAVE ME WITHOUT BREAKS, POWER STEERING MULTIPLE TIMES AND ALWAYS WITHOUT NOTICE OCCURRING MOSTLY ON THE FREEWAY. THE SBC UNIT WAS EVENTUALLY REPLACED BY A SUPPOSED AUTHORIZED SHOP AND I STILL HAVE NOT RECEIVED ANY REIMBURSEMENT AND THEN THE SAME PROBLEMS OCCURRED SHORTLY AFTER THE REPAIR. THE ELECTRICAL ISSUE HAD DRAINED THE BATTERIES YET AGAIN SO THE CAR WAS GARAGED AT MY PARENTS WHERE IT EVENTUALLY CAUGHT FIRE IN THAT LOCATION WHICH MAKES THIS WHOLE ORDEAL EVEN MORE OUTRAGEOUS DUE TO MERCEDES MAJOR LACK OF CONCERN WITH THIS AND THEY STILL WANT ME TO PAY THEM TO FIX IT BEFORE THEY WILL EVEN DECIDE TO DO ANYTHING. I HAVE MANY DIFFERENT QUARTERLY REPORT PRINT OUTS AS WELL, OUT OF THE 100S OF 1000S DOCUMENTED TO POSSIBLE 2 MILLION TOTAL FAULTY CARS , MY CAR HAD ALMOST ALL OF DIFFERENT SAFETY ISSUES REPORTED. BOUGHT CAR @ 73K MI, CAUGHT FIRE, BLEW HOLE IN MANIFOLD @ 123K, JUST ISN'T RIGHT, SEEMS THEY ARE TRYING TO COVER UP TRUE AMOUNT OF FAULTY CARS IN US BY ASKING CONFIDENTIALITY BY NHTSA GRANTED BLACKED FILES ILLEGIBLE
- NHTSA ID
- 11143924
- Incident
- Mar 2, 2018
- Mileage
- 12,300 mi
ElectricalEngineFuel system
Filed Sep 9, 2018
BATTERY LIGHT CAME ON SO IT WAS CHARGED THEN RECONNECTED, EVERYTHING GOOD, TURN KEY TO ON POSITION EVERYTHING GOOD, TURN KEY TO START AND BANG! LOUD BANG AND WHITE SMOKE EVERYWHERE, ENGINE CONTINUED TO SMOKE FOR SEVERAL MINUTES AFTER EXPLOSION, HOLE IN FRONT OF ENGINE
- NHTSA ID
- 11128362
- Incident
- Sep 9, 2018
- Mileage
- 123,000 mi
SECONDARY AIR INJECTION SYSTEM.....FAIL EVAPORATIVE EMISSION SYSTEM VENT CONTROL CIRCUIT.......FAIL
- NHTSA ID
- 11092102
- Incident
- May 5, 2018
WAS DRIVING ON THE HIGHWAY AND THE CAR LOST POWER. TOOK IT IN TO THE DEALER AND I WAS TOLD THAT THE PROBLEM CANNOT BE DUPLICATED. THE CAR WAS IN SEVERAL TIMES FOR REPAIRS WITHOUT SUCCESS. CHANGED THE EGR VALVE TO NO AVAIL. WHEN THE CAR LOOSES POWER I HAVE TO RESTART IT ,AND THEN IS FINE FOR A WHILE. BOUGHT THE CAR NEW AN SILL HAVE IT. *TR
- NHTSA ID
- 10660543
- Incident
- Nov 7, 2006
- Mileage
- 20,000 mi
THE ENGINE SHUT DOWN BY ITSELF. I TRIED TO RESTART, BUT IT DID NOT. HOWEVER, IT WOULD START AGAIN, AFTER 5 MINUTES. THESE EVENTS HAVE HAPPENED SEVERAL TIMES; IT BECAME DANGEROUS. ENGINE PROBLEMS DUE TO CRANKSHAFT POSITION SENSOR FAILURE. *TR
- NHTSA ID
- 10622527
- Incident
- Jun 9, 2014
- Mileage
- 100,000 mi
WITH ENGINE RUNNING AND CAR STOPPED AND IDLING CAR ENGINE DIED AND WOULD NOT RESTART FOR 20 MINUTES. *TR
- NHTSA ID
- 10585140
- Incident
- Apr 23, 2014
- Mileage
- 87,000 mi
Driver assistanceEnginePowertrain (other)
Filed Sep 28, 2013
SLOWING DOWN FOR LIGHT AND CAR TRIES TO STALL. AFTER GETTING IT HOME AND IN THE GARAGE, NOTICED STRONG GAS SMELL. TOOK TO SHOP AND GUY SAID GAS LEAK FROM TOP OF TANK. READ ABOUT LOTS OF COMPLAINTS ABOUT THIS ISSUE WITH OTHER PEOPLE WITH E320'S. *TR
- NHTSA ID
- 10546031
- Incident
- Sep 27, 2013
- Mileage
- 106,000 mi
EngineInterior & seatsPowertrain (other)+1 more
Filed Jul 23, 2013
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT STATED THE ENGINE FAILED TO OPERATE AT STARTUP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER FOR EACH FAILURE. THE DEALER WAS UNABLE TO LOCATE THE DEFECT EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 12/26/13*CN THE CONSUMER STATED THE VEHICLE CAN NOT BE DRIVEN, BECAUSE THE CHECK ENGINE LIGHT IS ON, AND THE VEHICLE IS LEAKING LARGE AMOUNTS OF OIL. THE MOTOR MOUNTS, TRANSMISSION MOUNTS, THRUST ARMS, BEARINGS AND BUSHINGS WERE ALL REPLACED. THE CONSUMER STATED THE VEHICLE WOULD LOCK ON ITS OWN, AFTER SHE UN-LOCKED IT. THE INCIDENTS HAPPENED SEVERAL TIMES. ALSO, THERE WAS AN UNUSUAL SOUND COMING FROM THE VEHICLE, WHEN IT WAS STATIONARY. UPDATED 02/05/14
- NHTSA ID
- 10526421
- Incident
- Mar 31, 2009
AirbagsEnginePowertrain (other)+1 more
Filed Sep 28, 2012
CABLE HARNESS AND CONNECTORS IN STEERING COLUMN AIRBAG, POOR CONNECTION FROM USING STEERING WHEEL. ENGINE AND TRANSMISSION MOUNTS DISINTEGRATED AND NEEDED TO BE REPLACED. FRONT THRUST ARMS WITH BUSHINGS HAD TORN BOOTS AND NEEDED TO BE REPLACED. CRANKSHAFT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. TRANSMISSION DATA LINK CONNECTOR WAS FAULTY AND NEEDED TO BE REPLACED. *TR
- NHTSA ID
- 10477400
- Incident
- Sep 12, 2012
- Mileage
- 75,113 mi
EngineFuel system
Filed Apr 6, 2012
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT STATED AFTER REFUELING, A STRONG ODOR OF WOULD EMIT OUTSIDE OF THE VEHICLE WITHOUT ANY SIGN OF FUEL LEAKAGE ON THE GROUND. ON A SEPARATE OCCASION WHEN DRIVING THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FUEL TANK AND FUEL PUMP WOULD NEED TO BE REPLACED. THERE WAS CURRENTLY AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER PE12001 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP, FUEL SYSTEM ,GASOLINE: STORAGE: TANK ASSEMBLY). THE VEHICLE HAD NOT BEEN REPAIRED. THE AUTHORIZED DEALER AND MANUFACTURER WERE NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 63,400. UPDATED 05/02/12*BF THE CONSUMER STATED THE DEALER DENIED PROBLEM. UPDATED 05/12/2012 *JS UPDATED 10/12/12*LJ
- NHTSA ID
- 10454344
- Incident
- Jan 31, 2012
- Mileage
- 63,400 mi
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT WAS DRIVING 25 MPH AND ATTEMPTING A RIGHT TURN WHEN THE ENGINE STARTED TO EMIT A NOISE AND THE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS PULLED TO THE CURB AND THE CONTACT TURNED THE ENGINE OFF FOR ABOUT TEN SECONDS. THE VEHICLE WAS RESTARTED AND RETURNED TO NORMAL. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE WITHIN SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A MECHANIC FOR REPAIRS OR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000.
- NHTSA ID
- 10434846
- Incident
- Nov 5, 2011
- Mileage
- 35,000 mi
ElectricalEngineFuel system
Filed Aug 6, 2011
VEHICLE WAS ACTING NORMALLY UP TO INCIDENT. ENTERING HIGHWAY ACCELERATING LIKE NORMAL AND PULLED OUT IN FRONT OF TRACTOR TRAILER WHEN SUDDENLY CAR HAD DRAMATIC AND FRIGHTENING LOSS OF POWER. FULL THROTTLE DID NOTHING. DOWNSHIFTING DID NOTHING. WITH TRUCK HORNS BLARING AND NEAR COLLISION, I PULLED OFF THE ROAD. RESTARTING CLEARED THE PROBLEM. DRAMATIC LOSS OF POWER HAS OCCURRED THREE MORE TIMES WITH NO WARNING NOR CHECK ENGINE LIGHT. NOW LIGHT COMES ON WITH EGR OUT OF RANGE CODE. DISCUSSING THIS WITH OTHER MERCEDES DIESEL OWNERS POINTS TOWARDS SOOT CLOGGED EGR VALVE AND SOOT CLOGGED INTAKE MANIFOLD. HOW SUCH A PROBLEM COULD OCCUR SO FREQUENTLY AT SUCH A LOW MILEAGE WITH A COMPANY KNOWN FOR DIESELS IS UNKNOWN.
- NHTSA ID
- 10418815
- Incident
- Apr 15, 2011
- Mileage
- 62,000 mi
TL*THE CONTACT OWNS A 2005 MERCEDES BENZ E320 CDI. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO START THE VEHICLE, IT WOULD NOT RESPOND. THE FAILURE OCCURRED SEVERAL TIMES AND THERE WERE NO WARNING LIGHTS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER SEVERAL TIMES AND THE COMPUTER WAS REPROGRAMMED. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 13,745 AND THE CURRENT MILEAGE WAS 14,027.
- NHTSA ID
- 10362754
- Incident
- Aug 1, 2010
- Mileage
- 13,745 mi
FAULTY CAM AND CRANKSHAFT POSITION SENSOR CAUSED ENGINE TO DIE (STALL) IN HEAVY NYC TRAFFIC IN THE CENTER LANE OF US HWY 9. DEALER INDICATED THAT THE CAM POSITION SENSOR 003-153-28-28 AND SENDER UNIT 004-153-69-28 MUST BE REPLACED, INDICATING THE CAUSE AS AN INTERNAL FAULT. DEALER'S SERVICE REP STATED THAT THIS WAS A COMMON PROBLEM. THE FAILURE MODE IS THE SAME AS OCCURRED ON MY E 320 MODEL YEAR 2000. *TR
- NHTSA ID
- 10331972
- Incident
- May 21, 2010
- Mileage
- 124,325 mi
I OWN A 2005 MERCEDES E320 CDI (DIESEL). THE CAR GIVES OFF BLACK SMOKE (INTERMITTENTLY) AND A BLACK TAR LIKE SUBSTANCE (BLACK SOOT) POURS OUT OF MY EXHAUST. I HAVE COMPLAINED TO MERCEDES AND THEY STATE, "THE CAR IS OPERATING WITHIN FACTORY SPECIFICATIONS." THE DEALERSHIP (SKYLAND AUTOMOTIVE, ASHEVILLE, NC) STATES THAT IT IS DUE TO POOR QUALITY DIESEL FUEL. I HAVE CONSIDERED LEGAL ACTION UNDER THE "NC LEMON LAW", BUT WOULD RATHER JUST HAVE THE PROBLEM SOLVED OR A RETURN OF THE PURCHASE PRICE OF THE VEHICLE. *JB
- NHTSA ID
- 10158322
- Incident
- Jan 15, 2006
- Mileage
- 6,240 mi
BrakesElectricalEngine+1 more
Filed Oct 25, 2005
BRAKES GRIND WHEN PUT IN DRIVE, PARK AND AT STOP LIGHTS. SEAT BELT INDICATOR HAD TO BE FIXED AFTER 5 TIMES AT THE SHOP, BRAKES WERE IDENTIFIED WITH A PROBLEM BY MBZ AFTER 6 VISITS TO THE SHOP (FLETCHER JONES MBZ LAS VEGAS), TECH STATED ON THE INVOICE HE IDENTIFIED THE PROBLEM AND ORDERED THE PARTS. WHEN I TOOK THE CAR BACK IN TO GET THE PARTS, THE SERVICE MANAGER STATED THERE WAS A MISTAKE AND THERE WAS NOTHING WRONG WITH THE BRAKES AND MBZ WOULD NOT FIX THE PROBLEM. CURRENTLY NONE OF THE SEAT BELTS WORK (WHEN SLAMMING ON THE BRAKES THEY DO NOT LOCK). CONTROL PANEL READS "SRS MALFUNCTION DRIVE TO SHOP", "AIRBAGS OFF", "CHECK ENGINE". FLETCHER JONES MBZ LAS VEGAS REFUSES TO COMPLY WITH THE LEMON LAW, REPAIR FOR ONE MALFUNCTION MORE THAN 3 TIMES, OUT OF SERVICE (IN THE SHOP) FOR MORE THAN 30 DAYS IN ONE CALENDAR YEAR. *NM
- NHTSA ID
- 10140687
- Incident
- Jan 15, 2005
EngineSteering
Filed Nov 1, 2004
THE VEHICLE SMELLED LIKE SOMETHING WAS BURNING AND THE STEERING WHEEL SQUEAKED. THE DEALER WAS UNABLE TO FIND ANY DEFECTS AFTER SERVICING THE VEHICLE. *JB
- NHTSA ID
- 10099130
- Incident
- Feb 5, 2002
- Mileage
- 18,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.