RoadVitals

2009 Mercedes-Benz E320 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jan 2, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 17, 2009

What this page shows

Our database holds 8 NHTSA owner-reported complaints for the 2009 Mercedes-Benz E320. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–8 of 8

Body & structure
Filed Jan 2, 2020

CHECKING ON UNREPAIRED RECALL NHTSA#19V91832/RECALL#2019120012. THIS RECALL DESCRIBED AS PROBLEM WITH BONDING BETWEEN GLASS PANEL AND THE SLIDING ROOF FRAME, WHICH COULD LEAD IN SEPARATION OF THE GLASS PANEL FROM THE VEHICLE. I INTERPRET THIS TO BE THE SUNROOF GLASS DETACHING FROM THE FRAME ENDANGERING OTHERS. THIS RECALL APPEARS TO BE OPEN ON MY VEHICLE. PLEASE ADVISE ANY FURTHER INFORMATION. I HAVE HAD NO PROBLEMS THUS FAR.

NHTSA ID
11296704
Incident
Jan 2, 2020
Driver assistanceEngine
Filed Nov 21, 2016

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E320. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE HESITATION WAS PERSISTENT. THE DEALER DIAGNOSED THAT THE INLET PORT SHUTOFF MOTOR AND LINKAGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,818.

NHTSA ID
10927283
Incident
Oct 29, 2016
Mileage
64,818 mi
Engine
Filed Oct 1, 2015

THE OIL COOLER ON THE VEHICLE IS LEAKING OIL. THIS IS A LARGE, 15 HOUR REPAIR, THE TOTAL ESTIMATE TO REPLACE THE COOLER AND SEALS IS $2350. I HAVE NOT HAD THIS REPAIR DONE YET. ALSO HAD OTHER OIL SEALS REPLACED IN THE TURBO AREA OF THE ENGINE WHICH COST ME $989.91.

NHTSA ID
10778933
Incident
Aug 22, 2015
Mileage
123,000 mi
Fuel system
Filed Mar 18, 2015

FUEL LEAK FROM THE SEAL ON FUEL PUMP IN THE FUEL TANK. SMALL PAD OF FUEL ON A DRIVEWAY WHEN THE TANK IS FULL. ODOR SMELL WITH A/C ON. *TR

NHTSA ID
10695145
Incident
Feb 3, 2015
Mileage
47,000 mi
Fuel system
Filed Nov 13, 2014

I WAS CHANGING LANES AND WENT TO ACCELERATE WHEN THE VEHICLE COMPLETELY LOST POWER. THE CAUSE OF THE LOSS OF POWER IS A PLASTIC(YES PLASTIC) ROD THAT OPENS THE INTAKE TO INITIATE TURBO BOOST. THE FACT THAT HIS ROD IS MADE OF PLASTIC THAT CAN BREAK SO EASILY WHEN YOU STEP ON THE GAS PEDAL IS DANGEROUS. MERCEDES BENZ IS SUPPOSED TO MAKE A QUALITY CAR THAT IS VERY COSTLY AND IT IS SHAMEFUL THAT IT IS MADE SO SHODDY CREATING A FALSE SENSE OF SAFETY AND QUALITY. I AM LUCKY TO BE ALIVE AND NOW HAVE TO FIX THIS JUNK. *TR

NHTSA ID
10654777
Incident
Nov 9, 2014
Mileage
59,600 mi
Exterior lighting
Filed Dec 31, 2013

THE WIRING IN THE TRUNK THAT GOES TO THE REAR BRAKE AND LICENSE PLATE LIGHTS FAILED AND OPENS THE TRUNK FAILED. IT WAS NOT POSSIBLE TO OPEN THE TRUNK WITH THE REMOTE OR THE BUTTON IN THE CAR. THE ONLY WAY WAS TO USE THE VALET KEY. THERE WAS ALSO A WARNING IN THE DASH ABOUT ALL OF THESE LIGHTS BEING OUT. I TOOK THE CAR TO A REPAIR SHOP AND THEY FOUND THE GROUND WIRE IN THE WIRING HARNESS BETWEEN THE TRUNK LINER AND THE TRUNK LID HAD BROKEN DUE TO EXCESSIVE WEAR. *TR

NHTSA ID
10558042
Incident
Nov 30, 2013
Mileage
85,600 mi
EngineFuel system
Filed Jan 22, 2012

DEAR OFFICER, FROM THE BEGINNING (2010 AUGUST, 0 MILEAGE, MB E320) THE CAR HAS A CHEMICAL SMELL. AT FIRST, I THOUGHT IT WILL GO AWAY. HOWEVER, IN FEW MONTHS IT BECAME THE MOST AWFUL CHEMICAL SMELL (IT IS NOT MOLD, DIESEL FUEL OR EXHAUST). THIS EXTREMELY PENETRATING CHEMICAL(S) IS/ARE COMING FROM CARPET. VENTING/AIR-RECIRCULATION INCREASES CHEMICAL CONCENTRATION IN THE COMPARTMENT TO EXTREME LEVELS. THE CHEMICAL(S) IS/ARE DEFINITIVELY TOXIC GIVE STRONG HEADACHE, DIZZINESS, CAUSE NAUSEA, VOMITING, LIGHT-HEADEDNESS, CAUSE AND ACTIVATE ASTHMA (PERSONAL COMPLAINS) AND OTHER PROBLEMS (GOOGLE SEARCH). DETERIORATION COMPONENTS OF SYNTHETIC ORGANIC COMPOUNDS ARE KNOWN INDUCERS OF CARCINOGENESIS. I WILL BE HAPPY TO PROVIDE ADDITIONAL INFORMATION ON HEALTH ISSUES. BASED ON GOOGLE SEARCH CHEMICALS IN THE CAR COMPARTMENT ARE COMMON PROBLEMS OF MERCEDES, VOLKSWAGEN AND BMW. THE DEALERSHIP REP AGREED WIT CHEMICAL SMELL. THEY OFFER CHEMICAL/DEODORIZER TREATMENT WHAT I AM HESITANT TO ACCEPT AS CHEMICAL ODOR REAPPEAR IN FEW WEEKS (GOOGLE SEARCH). ALSO MANY CHEMICAL DEODORIZER' ARE TOXIC (U.S. ENVIRONMENTAL PROTECTION AGENCY AND THE CONSUMER PRODUCT SAFETY COMMISSION). BASED ON GOOGLE SEARCH THE SOUND PROOFING UNDER THE CARPET IS THE SOURCE AS IT DECOMPOSE IN THESE VEHICLES AND RELEASE THE TOXIC CHEMICAL. DEALERSHIP AGREES THE SOURCE OF CHEMICALS BUT THEY DO NOT AGREE TO CHANGE SOUND PROOFING (ALTHOUGH THEY ADMIT THIS COMMON PROBLEM IN MERCEDES). I RESPECTFULLY ASK NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AT U S DEPARTMENT OF TRANSPORTATION TO INVESTIGATE THIS HEALTH ISSUE CAUSED BY DECOMPOSITION OF SOUND PROOFING. THIS IS AN ISSUE THAT SEVERELY EFFECTING SAFETY OF DRIVING AND IMPORTANTLY WELL-BEING OF US CITIZENS. SINCERELY, ON BEHALF OF MANY US CITIZENS. *TR

NHTSA ID
10444776
Incident
Sep 2, 2009
ElectricalFuel system
Filed Dec 17, 2009

2 HIGHWAY STALLINGS: 1) DEC.1. 2009 TRAVELING ON I-95 SOUTH AT 70MPH, CHECK ENGINE LIGHT ON, CAR SUDDENLY STALLED, MANAGED TO PULL TO SHOULDER. CAR TOWED TO BENZ DEALER 90 MILES AWAY. THEY CHANGED A NEW FUEL PUMP IN CHARLESTON, SC. CONTINUED DRIVING ON 2) DEC.3,2009, AFTER 400+ MILES ON I-95 SOUTH AT 70MPH, CHECK ENGINE LIGHT ON, CAR SUDDENLY STALLED AGAIN, MANAGED TO PULL TO SHOULDER. CAR TOWED TO BENZ DEALER IN MELBOURNE, FLORIDA. THEY CHANGED ANOTHER FUEL PUMP AND FILTER. NOW I AM DRIVING WITH MY FINGER CROSSED. *TR

NHTSA ID
10296303
Incident
Dec 1, 2009
Mileage
2,302 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .