RoadVitals

2003 Mercedes-Benz E350 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Feb 8, 2021
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Mercedes-Benz E350, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Fuel system220.0%
  • Electrical220.0%
  • Seat belts110.0%
  • Steering110.0%
  • Suspension110.0%
  • Airbags110.0%
  • Visibility110.0%
  • Powertrain (other)110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

WHEN GAS TANK IS FULL, I CAN SMELL GAS FROM THE DRIVERS PASSENGER SIDE. WHEN THE GAS TANK IS 3/4TH TANK, THE SMELL DISAPPEARED. AFTER RESEARCH ONLINE THERE MIGHT BE A PROBLEM IN THE RUBBER SEAL IN THE TANK. IT IS A FIRE ISSUE.

NHTSA ID 11322779 · filed Apr 29, 2020

THE VECHILE HAS A VERY STRONG SMELL OF FUEL TBAT I MAY BELIEVE IS BUILDING UP AS IT LEAKS IN THE UNDERCARRIAGE OF THE CAR

NHTSA ID 11311029 · filed Feb 24, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

THE VECHILE HAS A VERY STRONG SMELL OF FUEL TBAT I MAY BELIEVE IS BUILDING UP AS IT LEAKS IN THE UNDERCARRIAGE OF THE CAR

NHTSA ID 11311029 · filed Feb 24, 2020

MY 2003 E320 SEDAN BATTERIES IS CONSTANTLY DRAINING AFTER THE VEHICLE SITS FOR 6 OR MORE HOURS. I HAVE INCURRED COSTLY EXPENSES IN REPLACING BOTH THE REAR LOAD & FRONT SMALL AUXILIARY BATTERIES TO INCLUDE LABOR COST AT AN AUTHORIZED MERCEDES REPAIR SHOP. OCTOBER 2019 I TRIED TO ACCESS THE CAR USING THE KEY KNOB, HOWEVER NO POWER TO ACCESS THE VEHICLE NOR ACCESS THE TRUNK. NOVEMBER 2019 THE VEHICLE FOG, INTERIOR & REAR TAIL LIGHTS BEGAN TO FLASH ON & OFF AND THE SECURITY ALARM BEGIN TO SOUND WITH A WEAK LIKE BATTERY SOUND WITHOUT THE USE OF THE SMART KEY, DECEMBER 2019 THE SAME OCCURRENCES BATTERIES WERE DRAIN, NO POWER & RECENTLY FEBRUARY 2019 SAME OCCURRENCES NO POWER TO VEHICLE. I HAVE PURCHASED NEW BATTERIES & A NEW ALTERNATOR & STILL THE SAME ISSUES OF BATTERY DRAINING. THE AUTHORIZED MERCEDES REPAIR SHOP HAS CONDUCTED A INSUFFICIENT VOLTAGE TEST & ELECTRICAL TEST TO FIND NO ISSUES? THESE OCCURRENCES HAS COST ME EXCESSIVELY & I WANT MERCEDES BENZ MANUFACTURER TO TAKE RESPONSIBILITY IN A RECALL TO ALL CONSUMERS WITH THIS MODEL EXPERIENCING THE SAME OR SIMILAR ELECTRICAL ISSUES OUT OF THE CONSUMER CONTROL. I PURCHASED THE VEHICLE & EXPECTS MERCEDES TO OWN UP TO THEIR CUSTOMER SERVICE SLOGAN. I REQUEST A RESPONSE FROM MERCEDES HEADQUARTERS TO THOROUGHLY INSPECT MY VEHICLE THEIR DEFECTIVE PRODUCT I PURCHASE & MAKE GOOD ON THIS REOCCURRING BATTERY DRAIN ELECTRICAL ISSUE.

NHTSA ID 11308122 · filed Feb 10, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

THE VECHILE HAS A VERY STRONG SMELL OF FUEL TBAT I MAY BELIEVE IS BUILDING UP AS IT LEAKS IN THE UNDERCARRIAGE OF THE CAR

NHTSA ID 11311029 · filed Feb 24, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING. THE CONTACT RESUMED DRIVING EVEN THOUGH THE STEERING WHEEL WAS DIFFICULT TO TURN WITHOUT FORCE BEING APPLIED. IN ADDITION, THERE WAS POWER STEERING FLUID LEAKING FROM THE VEHICLE. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER RELATED TO THE POWER STEERING ASSIST. THE DEALER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED IN 2006 UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT WAS DISPLEASED BECAUSE HER RECORDS INDICATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL WHEN TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED FOR MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,559. UPDATED 03/11/14*LJ THE DEALER RECOMMENDED THE TRANSMISSION ELECTRICAL CONNECTOR AND POWER STEERING HOSE BE REPLACED. UPDATED 03/18/14

NHTSA ID 10560805 · filed Jan 21, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

ALMOST IN AN ACCIDENT AS THE AIRMATIC SUSPENSION FAILED. CAR SUDDENLY LOWERED WHILE DRIVING. CHANGED AIR SHOCKED, FAILED AGAIN AFTER 2 YEARS. THIS CAR HAS ONLY LESS 93000 MILES. ALL MECHANICS ACROSS THE BOARD KNOW THIS IS THE PROBLEM MERCEDES HAS REFUSED TO TAKE CARE.

NHTSA ID 11395323 · filed Feb 8, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE PASSENGER'S SIDE FRONT AND REAR AIRBAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING OR A CRASH. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. MERCEDES BENZ OF WALNUT CREEK (1301 PARKSIDE DR, WALNUT CREEK, CA 94596, (844) 896-1941) WAS CONTACTED BY PHONE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE CONTACT WAS ALSO ENCOURAGED TO HAVE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER TO BE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID 11320399 · filed Apr 7, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E 320. THE CONTACT STATED WHILE DRIVING 70 MPH, THE SUN ROOF DETACHED FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). MERCEDES-BENZ OF MARIETTA LOCATED AT 810 COBB PKWY SE, MARIETTA, GA 30060, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID 11309878 · filed Feb 18, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING. THE CONTACT RESUMED DRIVING EVEN THOUGH THE STEERING WHEEL WAS DIFFICULT TO TURN WITHOUT FORCE BEING APPLIED. IN ADDITION, THERE WAS POWER STEERING FLUID LEAKING FROM THE VEHICLE. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER RELATED TO THE POWER STEERING ASSIST. THE DEALER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED IN 2006 UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT WAS DISPLEASED BECAUSE HER RECORDS INDICATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL WHEN TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED FOR MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,559. UPDATED 03/11/14*LJ THE DEALER RECOMMENDED THE TRANSMISSION ELECTRICAL CONNECTOR AND POWER STEERING HOSE BE REPLACED. UPDATED 03/18/14

NHTSA ID 10560805 · filed Jan 21, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .