2023 Mercedes-Benz E350 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Mercedes-Benz E350, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes133.3%
- Electrical133.3%
- Tires & wheels133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I am a small auto repair shop, in Houston, Texas. The driver's (left) side rear brake caliper bracket appears to be defective. The car came in with the mental to metal break wear on the driver's side, while the passenger's side brake pads still at 50% life. The break wear sensor didn't trigger the light, because there is only one sensor on the passenger side. Upon further investigation found that the inner brake pad was catching on the caliper bracket. Same was true for the new brake pad set as well. Fault appears to be in the caliper bracket. This could be a designed flaw by the manufacture., if so, it is your responsibility to get them.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
An Intoxalock ignition interlock device was installed in my 2023 Mercedes-Benz E-Class on May 7, 2026. Following installation, the vehicle experienced repeated electrical/no-start problems and incidents in which it became immobilized and could not be moved, requiring towing. On one occasion the vehicle became disabled on a roadway/highway, leaving me in a dangerous position with traffic passing around me. When the vehicle is immobilized, I cannot simply move it to a safe location, and Intoxalock has not been able to restore vehicle operation remotely. I have had to wait for towing assistance, sometimes for extended periods. Independent diagnostic/service facilities have evaluated the vehicle. One attributed battery drain to the Intoxalock-related problem. Another attributed starter damage to it. Service documentation also reflects diagnosis of the Intoxalock system and reinstallation/reconnection of the device and wiring. Documentation is available, and the equipment/vehicle can be made available for inspection upon request. The vehicle now displays numerous dashboard warning lights and is not operating normally. Safety-related systems are malfunctioning, including ABS, parking assistance, camera functions, and automatic braking/collision-avoidance functions that previously operated normally. I am concerned that the Intoxalock device, its installation/wiring, or its interaction with this vehicle’s electrical/electronic systems may be contributing to these failures. I am requesting that NHTSA investigate whether this aftermarket ignition-interlock equipment presents a safety or compatibility risk, particularly when a vehicle can become immobilized in traffic and safety systems may be affected.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
Have replace 5 tires since April 2024 due to damage from pot holes
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .