RoadVitals

2009 Mercedes-Benz E550 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jul 10, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 19, 2010

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2009 Mercedes-Benz E550. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Filed Jul 10, 2020

JOYSTICK AND CENTER CONSULT IS ALWAYS EXTREMELY HOT

NHTSA ID
11338651
Incident
Jul 7, 2009
Fuel system
Filed Jan 5, 2014

PLEASE REFERENCE NHTSA ACTION# PE12001. AFTER FILLING THE CAR WITH GASOLINE, THERE IS A VERY STRONG ODOR OF GASOLINE. THE SMELL OF GASOLINE GOES AWAY AFTER USING ABOUT A 1/4 OF THE TANK. I AM AWARE THAT THIS IS A WIDESPREAD ISSUE WITH E CLASS (W211) VEHICLES AND MERCEDES BENZ HAS BEEN DENYING ANY RESPONSIBILITY. I HAVE NOT TAKEN THE CAR TO THE DEALER YET AND WOULD BE MORE THAN HAPPY TO ALLOW THE NHTSA TO INSPECT MY VEHICLE. *TR

NHTSA ID
10558531
Incident
May 15, 2013
Mileage
41,000 mi
Other / unspecified
Filed Mar 7, 2012

I WAS TRAVELING AT ABOUT 40 MILES PER HOUR ON A MAJOR STREET AND WENT OVER A SMALL POTHOLE. THIS RESULTED IN MAJOR FRACTURES ON BOTH OF THE PASSENGER'S SIDE WHEELS. ALL THE EQUIPMENT ON THIS CAR IS ORIGINAL FROM MERCEDES BENZ. THIS IS THE FIRST INCIDENT IN LATE 2010. RECENTLY, I WAS TRAVELING ABOUT 35 TO 40 MILES PER HOUR AND WENT OVER A SMALL POTHOLE ON THE STREET THAT IS ABOUT 6 INCHES IN DIAMETER AND LESS THAN 2 INCHES IN DEPTH, AND RESULTED IN ANOTHER WHEEL FAILURE. I UNDERSTAND THAT POTHOLE DAMAGE IS A NORMAL PART OF WEAR AND TEAR. BUT THIS IS A MAJOR STREET THAT HAS TRAFFIC COUNT OF 75,000+ CAR PER DAY. IF MY CAR IS THIS EASILY DAMAGED IN A PERIOD OF 1 YEAR, I CAN'T EVEN IMAGING HOW MANY CARS WOULD GET DAMAGED ON THIS STRETCH OF ROAD. THEREFORE, I BELIEVE WHEEL FAILURES SUCH AS THIS AT RELATIVELY AVERAGE SPEED AND SMALL POTHOLES, CAN'T JUST BE A RESULT OF NORMAL WEAR AND TEAR. I BELIEVE THIS IS EITHER DEFECTIVE DESIGN OR POOR PRODUCT QUALITY CONTROL. IF MY WHEELS GET DAMAGED AT THIS SPEED, I CAN'T IMAGE WHAT KIND OF DAMAGE OR SAFETY ISSUES IT WOULD CAUSE WHEN I'M TRAVELING ON FREEWAY AT HIGHER SPEED. *TR

NHTSA ID
10450676
Incident
Dec 31, 2010
Mileage
20,000 mi
Driver assistance
Filed Feb 19, 2010
Crash reported

UNINTENDED ACCELERATION OF MERCEDES BENZ E 350 4 MATIC 2009 MODEL BARELY 3 MONTHS OLD-JUMPED THE CURB WHILE PARKING AND HIT THE WALL 4 FT OVER THE CURB CAUSING DAMAGE TO THE MEDICAL OFFICE WALL AND THE RIGHT FRONT END OF THE CAR. LUCKILY NO ONE WAS HURT. REPORTED TO ALLSTATE CLAIMS, CAR REPAIRED AND INSPECTED BY BENZ DEALER. BOTH THE MB DEALER AND MB HEADQUARTER LETTER STATED THE CAR IS SAFE TO DRIVE. ACCORDING TO MERCEDES BENZ THE CAR CHECKED OUT FINE. THEY SENT ME A LETTER STATING THAT AS WELL. *TR

NHTSA ID
10312273
Incident
Jun 22, 2009
Mileage
2,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .