2010 Mercedes-Benz E550 Problems

BOUGHT THE CAR TWO DAYS AGO THE THE AIR RIDE START LEAKING

WHEN VEHICLE IS PARKED OVERNIGHT THE FRONT SUSPENSION FREQUENTLY DROPS LOW TO THE GROUND WITH ERROR MESSAGE "VEHICLE TOO LOW". VEHICLE LOSES AIR SUSPENSION ABILITY TO DRIVE IN LOWERED POSITION.

There is an ongoing issue with the front and rear air shocks. They don't inflate properly. Sometimes they inflate and sometimes they don't. This is a risk because my suspension system is not stable. The problem has been confirmed by Astorg Mercedes-Benz. Yes, the problem has been inspected by an authorized Mercedes-Benz dealership. There was no indication beit warning lamps, messages, etc., before the issue happened.

Rear control arm attachment to subframe snapped off at the weld during breaking

The subframe on the back of the car starts to rust and potentially just breaks without warning which can cause loss of control of vehicle. This is an ongoing issue for all w212 Mercedes models.

Rear control arm attachment to subframe snapped off at the weld during breaking

THE MANUFACTURER REFUSES TO PROVIDE ME WITH THE MAIN FUSE BOX CHART.

My car has this issue that when I am slowing down it will automatically shift to park and will not let me shift to drive until I turn the car off and on. When rolling to a stop, I've had a few instances where the car shifts to park and the car behind me almost hits me due to the car shifting on its own and not allowing me to proceed with the flow of traffic. This puts not only me, but the person behind me at risk. I took the car to a mechanic and he stated that there was no recall for this issue but that I should contact you (NHTSA). The mechanic stated that the component that might be failing is the electrical ignition switch, basically telling the car that there is no key in the ignition. There are no warning lights or any other indication. This has happened to me a multiple times. When this happens, since I am not at a complete stop, it shifts to park and grinds my transmission. This causes the car to abruptly stop without having my foot on the brake to warn the drivers behind me.

THE INCIDENT OCCURRED ON WEDNESDAY, JANUARY 14, 2015 AT 8:00 AM EST. I WAS TRAVELING ON INDIANA HIGHWAY. THE INCIDENT OCCURRED AS I WAS LISTENING TO THE RADIO WHILE DRIVING THE SPEED LIMIT OF 70 MILES PER HOUR. AS I WAS DRIVING, ALL OF A SUDDEN THERE WAS A LOUD EXPLOSION. I SWERVED TO THE LEFT IN THE VEHICLE BECAUSE I WAS UNSURE WHAT THE EXPLOSION WAS OR CAME FROM. AS SOON AS I HEARD THE EXPLOSION, THICK PIECES OF GLASS FELL FROM THE SUNROOF. LARGE PIECES OF GLASS FELL ON THE BACK SEAT. GLASS FELL ON THE PASSENGER SIDE AS WELL AS PIECES OF GLASS FELL ON MY SHOULDERS AND ON THE DRIVER'S SIDE FLOOR. I LOOKED AROUND MY SURROUNDING TO DETERMINE WHERE THE NOISE COULD HAVE CAME FROM. THERE WAS NO INDICATION OF OUTSIDE FORCES. I WAS VERY NERVOUS, THIS NEVER HAPPENED TO ME BEFORE. I PULLED OVER AT THE NEXT EXIT AND EVALUATED MY VEHICLE. I WAS IN AMAZED BECAUSE THE SUNROOF HAD A WHOLE THE SIZE OF A BASKETBALL. I CALLED THE NEAREST MERCEDES BENZ DEALERSHIP TO SCHEDULE AN APPOINTMENT. THE ONLY APPOINTMENT THEY HAD AVAILABLE WAS FOR FRIDAY, JANUARY 16, 2015. ON FRIDAY, JANUARY 16, 2015 I TOOK MY VEHICLE TO MERCEDES BENZ AND ALSO CONTACTED HEADQUARTERS TO FILE A COMPLAINT. THIS INCIDENT WAS NOT CAUSED BY MY ACTIONS, NOR EXTERNAL FACTORS BUT THE MANUFACTURING OR DESIGN DEFECT OF THIS VEHICLE. I HAVE CONDUCTED FURTHER INVESTIGATION INTO THIS MATTER AND HAVE EVIDENCE OF OTHER MERCEDES BENZ OWNERS WHOM THIS SAME PROBLEM OCCURRED. I SPOKEN WITH MERCEDES BENZ REGIONAL MANAGER [XXX] ON JANUARY 27, 2015. SHE STATED MERCEDES BENZ WILL GIVE ME $1,000 TOWARDS THE REPAIR IF I SIGN A WAIVER NOT TO SUE. I REJECTED THIS OFFER BECAUSE THERE IS A DEFECT IN MERCEDES BENZ VEHICLES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR

IN JUNE 2011, I WAS DRIVING AT ABOUT 55 MPH WHEN THE WINDSHIELD CRACKED AND BROKE ON THE PASSENGER SIDE, IN THE CORNER, ABOUT MIDWAY BETWEEN THE TOP AND THE BOTTOM. AT TIME OF THE BREAK, THERE WAS AN IMPACT SOUND, AS IF A PEBBLE HAD HIT THE WINDSHIELD, BUT I DIDN'T SEE ANY OBJECT. THE WINDSHIELD WAS REPLACED ABOUT TWO WEEKS LATER. IN OCTOBER 2011, THE WINDSHIELD BROKE AGAIN IN JUST ABOUT THE SAME SPOT ON THE WINDSHIELD, UNDER THE SAME DRIVING CONDITIONS, THIS TIME IN A DIFFERENT STATE. IT JUST SEEM LIKE AN UNLIKELY COINCIDENT. COULD THERE BE A DEFECT IN THE GLASS? *TR

MY CAR WAS ONLY 7 YEARS OLD AND NEEDED THE AIRBAGS REPLACE I CAN BE DRIVING MY CAR IN MY AIR BAGS TO GIVE OUT THAT IS VERY DANGEROUS I WAS AT LEAST GOING 75 MILES PER HOUR SCARED THE HELL OUT OF ME. AND THERE'S A RECALL FOR THE STEERING WHEEL OF THIS VEHICLE

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ E550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ E550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

WHILE DRIVING AROUND A SLIGHT CURVE, (BELOW POSTED SAFE SPEED LIMIT), THE FRONT BRAKES APPLIED JERKING THE CAR FIRST ONE DIRECTION AND THEN THE OTHER. THE DASH TRACTION CONTROL LITE CAME ON MOMENTARILY AS THE EVENT TOOK PLACE. THIS EVENT HAS OCCURRED NUMEROUS TIMES IN BOTH DIRECTIONS RESULTING IN EXCESSIVE WEAR AND CHAFFING ON THE OUTER TREAD OF EACH FRONT TIRE. MERCEDES TECHNICIANS RULED THE CAR WAS REACTING ACCORDING TO DESIGN AND THE CAUSE WAS WORN TIRES (EVEN THOUGH THE TIRES STILL HAD 5/32 INCH OF TREAD LEFT. THE TIRES ARE THE ORIGINAL CONTINENTAL 245/40 R 18 TIRES THAT CAME ON THE CAR AND STILL HAVE 3/32 INCH OF TREAD ABOVE THE WEAR INDICATORS. A PROFESSIONAL TIRE DEALER INFORMED ME THAT THE TIRES WERE IN DEED WORN BUT NOT ENOUGH TO FAIL STATE INSPECTIONS. MERCEDES ALLOWED ME TO LEAVE ON THIS UN-SAFE CONDITION AND CLOSED WORK ORDER COMPLAINT! *TR

AT 80MPH, THE FRONT DRIVESHAFT U-JOINT FAILED, WHICH CAUSED A LOSS OF POWER AND A LOUD CLUNKING SOUND. VEHICLE WOULD NOT MOVE ON ITS OWN POWER. TEARDOWN SHOWED A COMPLETELY DESTROYED FRONT DRIVESHAFT U-JOINT, DAMAGE TO HEAT SHIELDING, DAMAGE TO OXYGEN SENSORS, DAMAGE TO THE CATALYTIC CONVERTER, ALONG WITH SUPERFICIAL DAMAGE TO THE BELLHOUSING AND MISSING BRACKETS. FAILURE IS SUSPECTED TO THE GEOMETRY OF THE FRONT DRIVESHAFT, WHICH CONNECTS AT AN ANGLE FROM THE TRANSFER CASE TO THE FRONT DIFFERENTIAL ON 4MATIC-EQUIPPED VEHICLES. THIS INTRODUCES ADDITIONAL STRESS TO THE U-JOINT, MAKING IT PRONE TO FAILURE.

I PROCURED THE VEHICLES 32,000 MILES AS A CPO. IT HAD NEW BRAKE ROTORS ON IT. OVER THE NEXT 75,000 MILES THE BRAKE ROTORS HAD TO BE REPLACED 7 TIMES FOR WARPING AND DANGEROUSLY INCREASING STOPPING DISTANCES. THIS APPARENTLY NOT UNUSUAL FOR THIS VEHICLE.

WHILE DRIVING AROUND A SLIGHT CURVE, (BELOW POSTED SAFE SPEED LIMIT), THE FRONT BRAKES APPLIED JERKING THE CAR FIRST ONE DIRECTION AND THEN THE OTHER. THE DASH TRACTION CONTROL LITE CAME ON MOMENTARILY AS THE EVENT TOOK PLACE. THIS EVENT HAS OCCURRED NUMEROUS TIMES IN BOTH DIRECTIONS RESULTING IN EXCESSIVE WEAR AND CHAFFING ON THE OUTER TREAD OF EACH FRONT TIRE. MERCEDES TECHNICIANS RULED THE CAR WAS REACTING ACCORDING TO DESIGN AND THE CAUSE WAS WORN TIRES (EVEN THOUGH THE TIRES STILL HAD 5/32 INCH OF TREAD LEFT. THE TIRES ARE THE ORIGINAL CONTINENTAL 245/40 R 18 TIRES THAT CAME ON THE CAR AND STILL HAVE 3/32 INCH OF TREAD ABOVE THE WEAR INDICATORS. A PROFESSIONAL TIRE DEALER INFORMED ME THAT THE TIRES WERE IN DEED WORN BUT NOT ENOUGH TO FAIL STATE INSPECTIONS. MERCEDES ALLOWED ME TO LEAVE ON THIS UN-SAFE CONDITION AND CLOSED WORK ORDER COMPLAINT! *TR

2010 MERCEDES BENZ 350 E4MATIC ROLLED AWAY AFTER PARKED ON HILL , PARKING BRAKE SET, AND ENGINE OFF. THE VEHICLE SHIFT SELECTOR WILL NOT MOVE TO PARK UNLESS KEY IS OUT OF IGNITION OR SHIFT LEVER IS PLACED IN PARK. *TR

THE AIRMATIC SUSPENSION HAS MALFUNCTIONED! THE AIR SPRINGS STARTED DEFLATING OVER NIGHT SOMETIMES JUST ON OTHER NIGHTS ALL THEM AND THEN OTHER NIGHTS NOT AT ALL NOW THEY WILL NOT INFLATE AT ALL AND IS UNDRIVABLE. ALSO THE COOLING FAN RUNS CONSTANTLY IF THE CAR IS RUNNING!