2023 Mercedes-Benz EQB 250+ Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Mercedes-Benz EQB 250+, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical2681.3%
- Engine39.4%
- Fuel system26.3%
- Interior & seats13.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The battery in this car can catch fire at any time while parked. The dealership would not take the car to inspect, repair or replace the battery because there is no remedy available at this time. The recall information go back to January 2026 with no remedy or resolution available period. Instructions say I can charge it only up to 80%. I have to make adjustments to my daily routine. Instructions say I have to park it away from buildings. This car is a serious safety hazard for humans and buildings.
Manufacturer Recall Number 2026020004 NHTSA Recall Number26V073 Recall Status: Recall Incomplete, remedy not yet available Due to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery, might lead to a thermal event. Subsequently, an increased risk of a fire cannot be ruled out. Vehicle is unsafe. limited usage to 80% (about 170mls) can't park in the garage / heavy commute vehicle / No remedy since Feb 2026 / I want Mercedes Benz to take it back and refund me my costs of owning the vehicle.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Car battery can't be charged more than 80 ℅ , fire risk
Subject: Safety Complaint – 2023 Mercedes-Benz EQB (Active Recall) Reference: CMS Case #XXX Vehicle: 2023 Mercedes-Benz EQB VIN: [XXX] I am filing a safety complaint regarding an active recall on my vehicle and the lack of a clear, safe resolution. The vehicle is currently under an active safety recall, and we have been advised it may not be safe to operate under certain conditions. At the same time, the dealership has informed us that the vehicle cannot be traded in due to the recall. This has left us in a position where: * We may not be able to safely drive the vehicle * We cannot trade or dispose of the vehicle * We have not been given clear guidance on safe use or storage Mercedes-Benz USA (CMS Case #21602523) has declined a repurchase and offered only partial goodwill compensation without providing a clear, actionable solution. We are concerned that consumers are being left with a vehicle that may be unsafe to operate and cannot be reasonably removed from service. We are requesting review and guidance on: 1. Whether the vehicle is safe to operate 2. Manufacturer responsibility in resolving recall-related limitations 3. Consumer protections in situations where a recalled vehicle cannot be used or traded This situation creates safety, liability, and consumer protection concerns, especially as we must leave the vehicle unattended while traveling internationally. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Subject: Safety Complaint – 2023 Mercedes-Benz EQB (Active Recall) Reference: CMS Case #XXX Vehicle: 2023 Mercedes-Benz EQB VIN: [XXX] I am filing a safety complaint regarding an active recall on my vehicle and the lack of a clear, safe resolution. The vehicle is currently under an active safety recall, and we have been advised it may not be safe to operate under certain conditions. At the same time, the dealership has informed us that the vehicle cannot be traded in due to the recall. This has left us in a position where: * We may not be able to safely drive the vehicle * We cannot trade or dispose of the vehicle * We have not been given clear guidance on safe use or storage Mercedes-Benz USA (CMS Case #21602523) has declined a repurchase and offered only partial goodwill compensation without providing a clear, actionable solution. We are concerned that consumers are being left with a vehicle that may be unsafe to operate and cannot be reasonably removed from service. We are requesting review and guidance on: 1. Whether the vehicle is safe to operate 2. Manufacturer responsibility in resolving recall-related limitations 3. Consumer protections in situations where a recalled vehicle cannot be used or traded This situation creates safety, liability, and consumer protection concerns, especially as we must leave the vehicle unattended while traveling internationally. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We purchased a 2023 Mercedes EQB (EV) 2 years ago. The car is part of a recall in which we are advised to not park near other cars and not charge at home. Thus making the car essentially not useable unless we take the risk. We are driving it, knowing that we could catch fire. We are parking it and charging it in our garage, knowing it could catch fire. We have no choice as Mercedes has not offered any loaner or rental option so we can park this car until the recall or buyback is complete. Mercedes has estimated December 2026 when a solution will be available and March 2027 to when we can expect it to be completed.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Car battery can't be charged more than 80 ℅ , fire risk
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .