RoadVitals

2023 Mercedes-Benz EQE 350 4MATIC Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Jun 4, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
5
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Mercedes-Benz EQE 350 4MATIC, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Driver assistance444.4%
  • Steering222.2%
  • Brakes111.1%
  • Other / unspecified111.1%
  • Tires & wheels111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

Severe, life-threatening autonomous safety system and powertrain failures in a 2023 Mercedes-Benz EQE SUV. The vehicle exhibits sudden, violent unintended acceleration, unprovoked emergency braking, and steering lockups. On multiple occasions, including at 75 MPH on the freeway and 45 MPH on city streets, the vehicle abruptly applies maximum braking force down to a near-stop without driver input or any road obstruction, nearly causing multiple catastrophic rear-end collisions with semi-trucks and buses. Conversely, the vehicle experiences sudden unintended acceleration; during one severe city street incident, the vehicle unexpectedly accelerated from 40 MPH to 60 MPH while the driver was actively braking, causing the brake pedal to feel completely locked, stiff, and unresponsive for several seconds before stopping. While stopped at red lights, the vehicle violently surges and rocks forward/backward as if wanting to accelerate without driver input. The steering assistance system abruptly locks up or pulls hard to the right without warning, requiring the driver to physically wrestle control to maintain lane alignment. The braking system suffers from severe malfunctions, including the pedal randomly repositioning itself lower while driving and dropping completely to the floor during parking, causing the vehicle to roll until pumped. The electronic parking brake intermittently fails to release when shifting into drive/reverse. Additional systemic electrical and safety defects include: complete instrument cluster/gauge blackouts impairing speed monitoring; steering wheel physically blocking gauge visibility; total failure of rearview/surround-view cameras, blind spot monitors, and mirror controls; exterior door handles failing to deploy; rear trunk malfunctions; severe high-voltage battery range loss; and continuous infotainment/navigation crashes. Authorized dealerships have failed to repair these critical safety components across 4 distinct repair attempts.

NHTSA ID 11742218 · filed Jun 4, 2026

Severe, life-threatening autonomous safety system and powertrain failures in a 2023 Mercedes-Benz EQE SUV. The vehicle exhibits sudden, violent unintended acceleration, unprovoked emergency braking, and steering lockups. On multiple occasions, including at 75 MPH on the freeway and 45 MPH on city streets, the vehicle abruptly applies maximum braking force down to a near-stop without driver input or any road obstruction, nearly causing multiple catastrophic rear-end collisions with semi-trucks and buses. Conversely, the vehicle experiences sudden unintended acceleration; during one severe city street incident, the vehicle unexpectedly accelerated from 40 MPH to 60 MPH while the driver was actively braking, causing the brake pedal to feel completely locked, stiff, and unresponsive for several seconds before stopping. While stopped at red lights, the vehicle violently surges and rocks forward/backward as if wanting to accelerate without driver input. The steering assistance system abruptly locks up or pulls hard to the right without warning, requiring the driver to physically wrestle control to maintain lane alignment. The braking system suffers from severe malfunctions, including the pedal randomly repositioning itself lower while driving and dropping completely to the floor during parking, causing the vehicle to roll until pumped. The electronic parking brake intermittently fails to release when shifting into drive/reverse. Additional systemic electrical and safety defects include: complete instrument cluster/gauge blackouts impairing speed monitoring; steering wheel physically blocking gauge visibility; total failure of rearview/surround-view cameras, blind spot monitors, and mirror controls; exterior door handles failing to deploy; rear trunk malfunctions; severe high-voltage battery range loss; and continuous infotainment/navigation crashes. Authorized dealerships have failed to repair these critical safety components across 4 distinct repair attempts.

NHTSA ID 11742216 · filed Jun 4, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

Severe, life-threatening autonomous safety system and powertrain failures in a 2023 Mercedes-Benz EQE SUV. The vehicle exhibits sudden, violent unintended acceleration, unprovoked emergency braking, and steering lockups. On multiple occasions, including at 75 MPH on the freeway and 45 MPH on city streets, the vehicle abruptly applies maximum braking force down to a near-stop without driver input or any road obstruction, nearly causing multiple catastrophic rear-end collisions with semi-trucks and buses. Conversely, the vehicle experiences sudden unintended acceleration; during one severe city street incident, the vehicle unexpectedly accelerated from 40 MPH to 60 MPH while the driver was actively braking, causing the brake pedal to feel completely locked, stiff, and unresponsive for several seconds before stopping. While stopped at red lights, the vehicle violently surges and rocks forward/backward as if wanting to accelerate without driver input. The steering assistance system abruptly locks up or pulls hard to the right without warning, requiring the driver to physically wrestle control to maintain lane alignment. The braking system suffers from severe malfunctions, including the pedal randomly repositioning itself lower while driving and dropping completely to the floor during parking, causing the vehicle to roll until pumped. The electronic parking brake intermittently fails to release when shifting into drive/reverse. Additional systemic electrical and safety defects include: complete instrument cluster/gauge blackouts impairing speed monitoring; steering wheel physically blocking gauge visibility; total failure of rearview/surround-view cameras, blind spot monitors, and mirror controls; exterior door handles failing to deploy; rear trunk malfunctions; severe high-voltage battery range loss; and continuous infotainment/navigation crashes. Authorized dealerships have failed to repair these critical safety components across 4 distinct repair attempts.

NHTSA ID 11742218 · filed Jun 4, 2026

Severe, life-threatening autonomous safety system and powertrain failures in a 2023 Mercedes-Benz EQE SUV. The vehicle exhibits sudden, violent unintended acceleration, unprovoked emergency braking, and steering lockups. On multiple occasions, including at 75 MPH on the freeway and 45 MPH on city streets, the vehicle abruptly applies maximum braking force down to a near-stop without driver input or any road obstruction, nearly causing multiple catastrophic rear-end collisions with semi-trucks and buses. Conversely, the vehicle experiences sudden unintended acceleration; during one severe city street incident, the vehicle unexpectedly accelerated from 40 MPH to 60 MPH while the driver was actively braking, causing the brake pedal to feel completely locked, stiff, and unresponsive for several seconds before stopping. While stopped at red lights, the vehicle violently surges and rocks forward/backward as if wanting to accelerate without driver input. The steering assistance system abruptly locks up or pulls hard to the right without warning, requiring the driver to physically wrestle control to maintain lane alignment. The braking system suffers from severe malfunctions, including the pedal randomly repositioning itself lower while driving and dropping completely to the floor during parking, causing the vehicle to roll until pumped. The electronic parking brake intermittently fails to release when shifting into drive/reverse. Additional systemic electrical and safety defects include: complete instrument cluster/gauge blackouts impairing speed monitoring; steering wheel physically blocking gauge visibility; total failure of rearview/surround-view cameras, blind spot monitors, and mirror controls; exterior door handles failing to deploy; rear trunk malfunctions; severe high-voltage battery range loss; and continuous infotainment/navigation crashes. Authorized dealerships have failed to repair these critical safety components across 4 distinct repair attempts.

NHTSA ID 11742216 · filed Jun 4, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

It happen 4 times during normal driving on local roads on nice weather and no car infront . My car just stop violently and make a lound noise as if it hit something .It happen very quick and became normal as if nothing wrong .Reported and brought car to dealer after a week there not found any defects.The 5th times happen when car pull out from driveway with no car around. I belived this a saferty hazard because if it happen during driving on hiway i could get hit from behide for sudden stop.

NHTSA ID 11664231 · filed Jun 1, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

My Mercedes EQE equipped with 21” AMG wheels has suffered six blowouts using Pirelli ride flat tires that came with the car. It seems the car is too heavy for this tire/wheel configuration, which is a standard option and was installed on the car when I leased it. Various EQE, EQS, and S Class owners have reported the same problem in online forums over the last several years, specifically with 21” AMG wheels and ride flat tires. All cases of this happening presented immediate risks, fortunately no crash occurred. Four incidents damaged one front tire, one incident damaged a front and rear tire. Mercedes should recall vehicles with this wheel and tire combination. The car has just 22,000 miles, bringing the mean time between failure for six tires to just 3,667 miles — well below the norm. I have owned many cars and typically average about 75,000 or more miles per tire, and never have catastrophic blowouts. The blowouts seem to occur because the Pirelli ride-flat tires have exceptionally stiff sidewalls that appear to fail under lateral impact resulting from even the most minor road imperfections. The car’s forward camber, low center of gravity, and heaviness exacerbate the problem. Two blowouts occurred while transiting over standard slightly recessed steel manhole covers traversed by thousands of vehicles daily. I have driven other Mercedes loaner vehicles with no incident. The problem appeared within a week of vehicle lease (May 2023) and I lost three tires in October 2025, within days of each other: once the day after a prior repair. This is a dangerous situation and needs a recall. Once is bad luck, twice is peculiar, three times is a pattern, four times is a design flaw, and six times it’s negligence. I think the car is great otherwise but this is a dangerous design flaw and needs to be addressed by the company.

NHTSA ID 11696247 · filed Oct 29, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

ALL TIRES MENTIONED HERE ARE PIRELLI ZERO RUN FLAT TIRES (MBQ-8-40-3071, PIRELLI 255/35R21) My Mercedes EQE equipped with 21” AMG wheels has suffered six blowouts using Pirelli ride fat tires that came with the car. It seems the car is too heavy for this tire/wheel configuration, which is a standard option and was installed on the car when I leased it. EQE, EQS, and S Class owners have reported the same problem in online forums over the last several years, specifically with 21” AMG wheels and ride Yat tires. All cases of this happening presented immediate risks, fortunately no crash occurred. Four incidents damaged one front tire, one incident damaged a front and rear tire. Mercedes should recall vehicles with this wheel and tire combination. The car has just 22,000 miles, bringing the mean time between failure for six tires to just 3,667 miles — well below the norm. I have owned many cars and typically average about 75,000 or more miles per tire, and never have catastrophic blowouts. The blowouts seem to occur because the Pirelli ride-flat tires have exceptionally stiff sidewalls that appear to fail under lateral impact resulting from even the most minor road imperfections. The car’s forward camber, low center of gravity, and heaviness exacerbate the problem. Two blowouts occurred while transiting over standard slightly recessed steel manhole covers traversed by thousands of vehicles daily. I have driven other Mercedes loaner vehicles with no incident. The problem appeared within a week of vehicle lease (May 2023) and I lost three tires in October 2025, within days of each other: once the day after a prior repair. I was also stuck waiting for repairs on a busy highway for 3 hours. This is a dangerous situation and needs a recall. Once is bad luck, twice is peculiar, three times is a pattern, four times is a design Yaw, and six times it’s negligence. I think the car is great otherwise but this is a dangerous design flaw and needs to be addressed by the company.

NHTSA ID 11696352 · filed Oct 29, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

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