RoadVitals

2007 Mercedes-Benz Gl Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Apr 14, 2013
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 1, 2008

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2007 Mercedes-Benz Gl. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Powertrain (other)
Filed Apr 14, 2013

WHILE DRIVING FOR A PERIOD OF 30 MINUTES TO A HOUR ON CRUISE CONTROL THEN ALL OF A SUDDEN Y CRUISE CONTROL SENDS UP A ERROR MESSAGE N CUTS OUT THEN MY TRANSMISSION DROPS FROM 7TH GEAR TO 6TH GEAR AND WOULD GET STUCK AND I CAN'T SHIFT IT AT ALL. I WOULD HAVE TO PULL OVER TURN MY OF THE CAR TURN IT BACK ON JUST SO THE TRANNY WOULD SHIFT NORMAL. ANOTHER 30 MIN OR SO IT DOES IT AGAIN N I HAVE TO REPEAT THE PROCESS TO RESET MY TRANSMISSION. *TR

NHTSA ID
10508175
Incident
Jan 5, 2013
Mileage
79,500 mi
Interior & seats
Filed Dec 13, 2011
1 injury reported

I WAS DRIVING FOR LESS THAN 5 MINUTES WITH SEAT HEATER ON WHEN I FELT BURNING ON LEFT SIDE OF MY LOWER BACK. I FELT THE SEAT AND IT WAS VERY HOT AND MELTING. I IMMEDIATELY TURNED SEAT HEATER OFF, BUT I WAS IN TRAFFIC AND COULD NOT STOP. THE SEAT BEGAN TO COOL, BUT I SMELLED A STRONG BURNING ODOR. WHEN I WAS ABLE TO STOP THE CAR, I LOOKED AND SAW A BURN IN THE SEAT ABOUT THE SIZE OF A NICKEL. I TOOK THE CAR TO THE DEALERSHIP THAT DAY; THE SERVICE TECHNICIAN ACTED VERY SURPRISED AND CONCERNED ABOUT MY SEAT, AND TOLD ME THAT THEY HAD NEVER SEEN PROBLEM BEFORE. THEY HAD ME SET UP A SERVICE APPOINTMENT, THE APPOINTMENT RECEPTIONIST SAID "HOW STRANGE- WE HAD A CALL YESTERDAY ABOUT A GL WITH THE SAME PROBLEM" I HAD MY SERVICE APPOINTMENT TODAY. AFTER INSPECTING THE GL, THE SERVICE TECHNICIAN TOLD ME THAT THE PROBLEM IN MY SEAT WAS DUE TO WEAR. THEY SAID THAT IT IS THE SIDE THAT I ENTER THE CAR AND I MUST HAVE WORN IT DOWN, AND THAT CAUSED THE MALFUNCTION WHICH LEAD TO MY SEAT GETTING OVERHEATED AND MELTED. THEY SAID THEY WOULD NOT REPAIR THE SEAT OR THE PROBLEM. THEY DID DISCONNECT THE SEAT HEATER. I AM SHOCKED BY THE MB SERVICE. THERE IS ONLY NORMAL WEAR AND TEAR ON THE CAR, AND TO INSINUATE THAT THE WAY I GET IN AND OUT OF THE CAR COULD POTENTIALLY CAUSE A FIRE IS ABSURD. MB NEEDS TO TAKE RESPONSIBILITY AND ADMIT TO THE DANGER THAT GL OWNER ARE EXPOSED TO. I AM A LOYAL COSTUMER WHO HAS OWNED SEVERAL MERCEDES. I AM A MOTHER OF 2 YOUNG CHILDREN, I WAS SO RELIEVED THAT THEY WERE NOT IN THE CAR AT THE TIME. I FEEL FORTUNATE THAT I SENSED THE HEAT BEFORE THERE WAS A FIRE. IF I WOULD HAVE BEEN SEATED A LITTLE MORE TO THE RIGHT OR WEARING A HEAVY COAT I MIGHT NOT HAVE FELT THE MELTING TILL I WOULD HAVE BEEN IN GREAT DANGER. I THINK THIS IS AN OBVIOUS DEFECT IN THE DESIGN THAT POSES A SERIOUS THREAT TO THE SAFETY OF ANY GL OWNER. TOMORROW I WILL CONTACT AN ATTY. *TR

NHTSA ID
10439844
Incident
Dec 8, 2011
Mileage
68,800 mi
Fuel system
Filed Jul 1, 2008

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ GL320. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING AND BRAKES LOST POWER. THE CONTACT SWAYED TO THE SIDE OF THE HIGHWAY AND A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FUEL PUMP WAS REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS FOR IDENTICAL FAILURES. THE CONTACT WAS VERY CONCERNED IN DRIVING THE VEHICLE DUE TO THE SAFETY RISKS INVOLVED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

NHTSA ID
10232929
Incident
Jan 15, 2008

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .