RoadVitals

2009 Mercedes-Benz GL320 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Nov 5, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 5, 2009

What this page shows

Our database holds 6 NHTSA owner-reported complaints for the 2009 Mercedes-Benz GL320. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–6 of 6

Airbags
Filed Nov 5, 2017

MERCEDES BENZ OF SANTA MONICA CALIFORNIA SENT ME A RECALL NOTICE OVER A YEAR AGO, WHEN I MADE A APPOINTMENT TO COME IN THEY CALLED ME AND SAID THEY WEREN'T GOING TO FIX IT AND GO SOMEWHERE ELSE, THEN THEY SAID THEY SEND ME ANOTHER NOTICE WHICH THEY NEVER DID. MY PHONE NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11043451
Incident
Apr 25, 2016
Airbags
Filed Nov 1, 2017

TAKATA RECALL

NHTSA ID
11041987
Incident
Nov 1, 2017
Engine
Filed Oct 19, 2016
Fire reported

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ GL320. SHORTLY AFTER REMOVING THE KEY FROM THE IGNITION, WHITE SMOKE APPEARED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT OBSERVED FIRE FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

NHTSA ID
10917334
Incident
Oct 16, 2016
Mileage
183,000 mi
Airbags
Filed Sep 30, 2016

TAKATA RECALL: MERCEDES BENZ HAS NO INFORMATION ON WHEN MY TAKATA AIRBAG WILL BE REPLACED. MEANWHILE I CANNOT SELL MY VEHICLE OR DO A TRADE-IN WITH AN OPEN RECALL ITEM. I NEED TO KNOW HOW I CAN GET MY AIRBAG REPLACED ASAP.

NHTSA ID
10910786
Incident
Feb 9, 2016
Mileage
89,000 mi
Electrical
Filed Jan 7, 2011

MERCEDES BENZ GL320CDI BLUETEC> SHUT OFF WITHOUT WARNING WHILE DRIVING AT THE SPEED OF 40 MPH. LOST POWER STEERING AND BRAKES AND WAS NEARLY STRUCK BY ANOTHER VEHICLE. AN EARLIER VERSION THE 2008 MODEL HAD THE SAME EXPERIENCE ON THREE OCCASIONS. SUBSEQUENTLY TRADED VEHICLE IN FOR A 2009 MODEL. TOLD BY DEALER PART "CRANK SHAFT POSITION SENSOR" IS THE CAUSE. PART IS BEING ORDERED FROM GERMANY AND WOULD TAKE AT LEAST A WEEK. I SUSPECT THE PART IS IN SHORT SUPPLY DUE TO FREQUENT OCCURRENCES OF THIS ISSUE. A DANGEROUS SITUATION IS LURKING WITH THIS FAULTY SENSOR. *TR

NHTSA ID
10375151
Incident
Jan 7, 2011
Mileage
49,000 mi
Other / unspecified
Filed Jun 5, 2009

HITCHED AN AIRSTREAM TRAILER WEIGHING 7400 LBS (PER CAT SCALE) TO NEW MERCEDES BENZ GL320 (TOW RATING 7500 LBS). WITHIN 40 MILES, WELDS ON THE FACTORY-SUPPLIED TRAILER HITCH BROKE AND THE HITCH BENT SIDEWAYS. ONE WELD STAYED IN PLACE UNTIL THE VEHICLE WAS PARKED, AT WHICH POINT THE HITCH FAILURE WAS DISCOVERED. *TR

NHTSA ID
10272984
Incident
Jun 3, 2009
Mileage
1,050 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .