Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2011 Mercedes-Benz GL350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
GOT THIS RECALL ISSUED 3 YEARS AGO,THE INFAMOUS TAKATA AIRBAG.CALLED THE DEALERS AROUND AGAIN AND AGAIN,THEY ARE SAYING NO PARTS AVAILABLE .ALWAYS THEY SAY IT S GONNA BE SOMEDAY IN THE NEAR FUTURE,NO SPECIFIC TIME OR DATES.DUE TO THE VITAL NATURE OF THIS ISSUE I CANT ACCEPT THEIR CANDOR AND LACK OF INTEREST .PLEASE CHECK AND ADVICE OF MY CONSUMER MODE TO ADDRESS THIS ISSUE.THANK YOU
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. RAY CATENA OF FREEHOLD MERCEDES-BENZ (4380 ROUTE 9 SOUTH, FREEHOLD, NJ 07728, 732-339-6800) STATED THAT THE PART WAS UNAVAILABLE. THERE WAS NO MENTION OF A LOANER VEHICLE OPTION FROM THE DEALER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF TYSONS CORNER AT 703-442-8200 (8545 LEESBURG PIKE, VIENNA, VA 22182) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF VIRGINIA BEACH (4949 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL, IT HAS BEEN OVER A YEAR AND A HALF SINCE WE'VE BEEN ADVISED OF THIS POTENTIALLY FATAL SITUATION REGARDING THE RECALL AND WE DON'T WANT TO DRIVE THE CAR BUT NEED IT. THIS IS TOO LONG TO WAIT.
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I WAS ADVISED BY MERCEDES 6 MONTHS AGO THAT MY AIR BAG IS DEFECTIVE--OR PRONE TO HAZARD IN AN ACCIDENT. THEY SAID THERE IS NO REMEDY. I WANT THE AIRBAGS DEACTIVATED BUT MERCEDES REFUSES
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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