RoadVitals

2017 Mercedes-Benz GL350 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Oct 23, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Mercedes-Benz GL350, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

I LEASED THE 2017 MERCEDES BENZ GLE 350 IN DECEMBER 2016. WITHIN 6 MONTHS OF HAVING THE CAR, IT STARTED MAKING THIS SQUEALING NOISE WHEN DRIVING. THE NOISE COME AND GOES. WHEN I BROUGHT THE CAR FOR MAINTENANCE IN NOVEMBER 2017, THE DEALERSHIP TOLD ME THAT THE NOISE WAS NOT PRESENT WHILE SERVICING THE CAR THEREFORE THEY COULDN'T FIGURE OUT WHERE IT WAS COMING FROM. FAST FORWARD ANOTHER 8 MONTHS AND I GOT A WARNING LIGHT IN MY CAR SAYING THAT I NEEDED TO CHANGE MY BRAKE PADS. PLEASE KEEP IN MIND THAT THIS CAR ONLY HAD 15,000 MILES AT THIS POINT. WHEN I BROUGHT IT IN FOR SERVICE, THEY TOLD ME THAT THEY NEEDED TO CHANGE THE BRAKE PADS AND ROTORS DUE TO EXCESSIVE WEAR DOWN. WHEN I ASKED THEM IF THIS WAS THE USUAL, THE SERVICE REP INFORMED THAT THEY USUALLY DONT CHANGE BREAKS UNTIL ABOUT 30,000 OR SO BUT THESE BREAKS HAVE BEEN WEARING DOWN UNEVENLY THEREFORE THEY NEEDED TO BE CHANGED. WHEN I ASKED HIM IF THEY WERE ABLE TO FIGURE OUT WHAT THE SQUEALING NOISE WAS, HE SAID THAT THEY WOULDN'T BE ABLE TO FIGURE OUT WHAT THE NOISE WAS UNTIL THEY CHANGED THE BREAKS AND ROTORS. HE ASSUMED THAT THE NOISE WAS COMING FROM THERE BUT IF THIS WAS SO, THEN THAT WOULD MEAN THAT THIS CAR WAS DEFECTIVE SINCE RIGHT AFTER A GOT IT. THE REP. PROCEEDED TO TELL ME THAT MY DRIVING MAY HAVE CAUSED THE UNEVEN WEAR AND TEAR OF MY BREAKS. PLEASE NOTE THAT I HAVE 2 LITTLE KIDS THEREFORE MY DRIVING IS NOT WRECKLESSLY OR CONDUSIVE OF WEARING DOWN BREAKS WITHIN A YEAR. I HAVE DONE SOME RESEARCH AND I WAS ABLE TO FIND SOME FORUMS ONLINE OF MB LEASERS COMPLAINING OF THESE SAME TWO ISSUES; BREAKS AND WEIRD NOISES COMING FROM NEW CARS. SOME MENTIONED THE TYPE OF BREAKS USED ON THESE CARS ARE DEFECTIVE AND THAT IT IS A MANUFACTURER'S RESPONSIBILITY TO FIX THEM. PLEASE HELP ME RESEARCH THIS ISSUE AND SEE IF THIS IS SOMETHING THE CARMAKER NEEDS TO TAKE RESPONSIBILITY FOR. THANK YOU.

NHTSA ID 11142113 · filed Oct 23, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .