Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
36
Latest Jun 21, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
31%
of 115 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
26
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
11
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2007 Mercedes-Benz GL450 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 36 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
The 25 most recent of 36, in the owner's own words
The contact owns a 2007 Mercedes-Benz GL450. The contact stated that while driving approximately 50 MPH in the rain, there was an abnormal smoke odor inside the cabin of the vehicle. The contact stated that the vehicle then started filling up with smoke. The contact checked and became aware that the back of the front driver's seat was on fire. The contact was able to pull over and extinguish the fire with his hand. The contact sustained a little burn to his hand, but medical attention was not sought. The Fire Department was not contacted. Neither a Police nor Fire report was not filed. The vehicle was towed to the local dealer where it was diagnosed that the seat needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The approximate failure mileage was 59,050.
NHTSA ID
11528145
Incident
Jun 18, 2023
Mileage
59,050 mi
Interior & seats
Filed Nov 18, 2020
ON NOVEMBER 17, 2020, I TURNED MY DRIVER SEAT HEATER AND SUDDENLY SMELLED SOMETHING BURNING. AFTER SEVERAL MINUTES DRIVING I DECIDED TO TURN OF THE HEATER, THE BURNING SENSATION ON MY BACK WAS INTENSE. ONCE I PARKED, I NOTICED A HOLE IN MY SEAT THE SIZE OF A QUARTER! I CHECKED MY CLOTHING AND NOTICED IT MELTED THE ELASTIC PART AT THE BOTTOM MY JACKET.
NHTSA ID
11375272
Incident
Nov 17, 2020
Mileage
96,382 mi
ElectricalInterior & seats
Filed May 8, 2019
Fire reported
HEATING ELEMENT IN DRIVERS SIDE DEFECTIVE. THE CAR SEAT CAUGHT ON FIRE. MERCEDES REFUSES TO FIX UNDER WARRANTY. WILL ONLY COVER 25% OF A 1400$ REPAIR. THIS DOES NOT INCLUDE THE DAMAGE DONE TO THE SEAT.
NHTSA ID
11206247
Incident
May 1, 2019
Mileage
130,000 mi
ElectricalInterior & seats
Filed Jan 23, 2018
Fire reported
TL-CONTACT OWNS A 2007 MERCEDES GL 450. CONTACT LOOKED ONLINE FOR RECALL FOR VEHICLE.MILEAGE ON VEHICLE IS 99,801. CONTACT WAS GOING 66MPH AT TIME WHEN DRIVERS SEAT CAUGHT FIREAND CONTACT WAS DRIVING ON HIGHWAY. MERCEDES HEATED SEATS RECALL FOR SEAT OVERHEATING AND HOLE BURNING IN DRIVERS SIDE SEAT. 0 RECALLS ASSOCIATED WITH THIS VIN
NHTSA ID
11064425
Incident
Jan 22, 2018
Mileage
99,801 mi
Interior & seats
Filed Dec 11, 2017
Fire reported
WHILE DRIVING 2007 MERCEDES GL450 WITH MY WIFE, AFTER DRIVING FOR 1 MILES FROM OUR HOME WITH FRONT SEAT HEATING I FELT BURN AT MY BACK AND THEN MY WIFE SAW SMOKE COMING OUT OF THE SEATS, WE STOPED THE CAR AND SAW DRIVE SEAT WAS BURNING AND MADE A QUARTER SIZE HOLE IN THE SEAT, I TALKED TO MERCEDES BENZ OF PLANO BUT THEY DIDN'T HAVE A CLUE. EVEN NOW IF I TURN IT ON IT WILL CATCH FIRE -
NHTSA ID
11053815
Incident
Nov 15, 2016
Mileage
145,000 mi
Interior & seats
Filed May 16, 2017
WE WERE DRIVING ON SAN VICENTE BLVD IN BEVERLY HILLS, MY HUSBAND IN THE DRIVER SEAT TURNED ON THE SEAT HEATERS IN OUR SUV AND ABOUT ONE MINUTE LATER WE STARTED SMELLING SOMETHING BURNING AND COULD NOT RIGHT AWAY DISTINGUISH WHERE THE PUTRID SMELL ORIGINATED FROM. MOMENTS LATER THE CABIN STARTED FILLING WITH SMOKE AND THE FUMES BECOME UNBEARABLE WHICH MADE US, MYSELF, HUSBAND AND OUR 1.5YR OLD COUGH. MY HUSBAND NOTICED HIS SEAT WAS HOTTER THAN USUAL, AND QUICKLY REALIZED IT WAS THE SEAT THE FUMES AND SMOKE WERE COMING FROM AND QUICKLY TURNED OFF THE HEATER. WE STOPPED THE CAR, JUMPED OUT, I GRABBED MY SON FROM THE BACK SEAT AND WE FOUND A BURNT HOLE IN THE DRIVER SEAT!!
NHTSA ID
10986060
Incident
May 14, 2017
Mileage
65,000 mi
Interior & seatsSuspension
Filed Apr 13, 2016
2 COMPLAINTS -1 I WAS DRIVING W/OUT A COAT ON & TURNED THE DRIVERS SEAT HEATER ON. THEN I STARTED FEELING A SHARP, STINGING PAIN ON MY BACK AND STARTED SMELLING THE BURNING OF WHAT TURNED OUT TO BE THE SEAT. I ALMOST HAD AN ACCIDENT TRYING TO GET WHAT I THOUGHT WAS A STINGING OR BITING INSECT OFF MY BACK. ONCE I REALIZED IT WAS THE SEAT HEATER, I TURNED THE SEAT HEATER OFF, ONLY TO FIND I NOW HAVE A HOLE IN MY SEAT. IF MERCEDES KNOWS THEY HAVE THIS PROBLEM, AS I HAVE COME TO READ HERE, THEY SHOULD WARN PEOPLE NOT TO USE THE HEATERS TO AVOID AN ACCIDENT AND AVOID HAVING A HOLE IN THE SEAT OR REPLACE THE SEAT AND HEATER. #2 THE FRONT AIR SUSPENSION SHOCK CRASHED ON THE FRONT OF MY CAR. MY CAR SAT IN THE DEALERSHIP FOR OVER A MONTH WAITING FOR MERCEDES TO REENGINEER THE AIR SHOCK. FINALLY, THEY TOLD US TO BUY AN AFTERMARKET AND THEY WOULD INSTALL. SHORTLY THEREAFTER REAR OF THE CAR WOULDN'T LEVEL AND THEY SAID IT WAS THE COMPRESSOR SO THAT WAS REPLACED. BUT STILL THE REAR WAS UNEVEN SO THEY REPLACED BOTH REAR SHOCKS AND STILL THE CAR WOULDN'T LEVEL. THEN THEY HAD THE NERVE TO TELL ME IT WAS THE FRONT AFTERMARKET AND THEY NOW NEEDED TO BE REPLACED. AND THE DEALER TOLD ME THE CAR WAS A 2007 SO WHAT SHOULD I EXPECT. I STOPPED GOING TO THE DEALER AND INSTEAD TOOK IT TO A PRIVATE SHOP. THEY REPLACED A SENSOR FOR A MINIMAL CHARGE AND THE CAR HAS BEEN FINE SINCE.
NHTSA ID
10855376
Incident
Dec 13, 2015
ElectricalInterior & seats
Filed Mar 1, 2016
Fire reported1 injury reported
WHILE DRIVING TO WORK THIS MORNING, I TURNED ON THE DRIVERS SIDE SEAT WARMER. LESS THAN THREE MINUTES LATER, I NOTICED A STRONG ODOR FOLLOWED BY A CONSIDERABLE AMOUNT OF SMOKE AND HEAT COMING FROM THE SIDE OF THE SEAT NEAREST THE DOOR. I FELT WHAT I THOUGHT WAS SOMETHING POKING ME IN THE LEFT REAR POCKET OF MY PANTS, AND BURNED THE BACK OF MY KNUCKLE CHECKING FOR THE SOURCE OF THE HEAT. I IMMEDIATELY SHUT OFF THE HEATER AND PULLED OFF AT THE FIRST SAFE LOCATION. I EXITED THE VEHICLE (A PALL OF SMOKE FOLLOWED ME) AND KNOCKED THE SMOKING EMBERS OUT OF THE VEHICLE (A HOLE LARGER THAN A QUARTER IS BURNED IN THE SEAT). I ALSO NOTICED A HOLE WAS BURNED THROUGH MY PANTS. APPARENTLY, I CAME VERY CLOSE TO SIGNIFICANT PERSONAL INJURY, NOT TO MENTION THE FACT OF POSSIBLE LOSS OF CONTROL OF THE VEHICLE. WE CALLED THE DEALER AND THEY SCHEDULED THE CAR FOR NEXT MONDAY. RESEARCHING INTO THE ISSUE, MINE IS NOT AN ISOLATED CASE AS THERE ARE MULTIPLE CLASS ACTION LAWSUITS AND COMPLAINTS WITH THE NHTSA. OBVIOUSLY, THESE SEATS ARE DEFECTIVE, MERCEDES IS AWARE, THE PASSENGER SEAT IS NEXT AND IS NOT SAFE.
NHTSA ID
10839320
Incident
Mar 1, 2016
Mileage
100,101 mi
Interior & seats
Filed Feb 11, 2015
Fire reported
WE HAD LEFT THE HOME - DROVE APPROXIMATELY 3 MINUTES AT 20 MILES AN HOUR WITH THE SEAT HEATER ON. ALL OF A SUDDEN THE SEAT STARTED TO SMOKE - IT HAD CAUGHT FIRE. WE HAD A BABY IN THE CAR, WERE TRAVELING DOWN A MOUNTAIN ROAD IN ASPEN. WE PULLED OVER TO THE SIDE OF THE ROAD AND THANKFULLY WERE ABLE TO PUT THE FIRE OUT WITH SNOW FROM A SNOW BANK (WHAT WOULD HAVE HAPPENED IF IT WAS IN THE SUMMER?). THERE IS A BIG HOLE IN OUR CAR SEAT NOW AND OBVIOUSLY - WE ARE NOT ABLE TO USE THE SEAT HEATERS. I SEE FROM THE REPORTS HERE THAT THIS HAS HAPPENED MANY TIMES WITH THE SAME VEHICLE -- THERE SHOULD BE A RECALL DONE FOR THIS ISSUE ON THIS VEHICLE AS SOMEONE MAY BE INJURED SEVERELY IN THE FUTURE. *TR
NHTSA ID
10682722
Incident
Feb 9, 2015
Mileage
100,000 mi
ElectricalInterior & seats
Filed Dec 8, 2014
Fire reported1 injury reported
I WAS DRIVING MY FAMILY TO AN AFTERNOON LUNCH ON THE 5TH OF DECEMBER, 2014, THE DAY WAS CHILLY AND IT WAS A GOOD TIME TO HAVE THE HEATED SEATS ON... AFTER ABOUT 10 MINUTES OF DRIVING I NOTICED A BURNING SMELL AND THOUGHT IT WAS SOMETHING IN THE AREA (IT WAS ACTUALLY MY SEAT LIGHTING ME ON FIRE), NEEDLESS TO SAY THE SMELL CONTINUED TO GET WORSE AND I KNEW SOMETHING WAS WRONG. I LOOKED FOR A SAFE AREA TO PULL OVER AND IDENTIFY THE SOURCE OF THE SMELL, BEFORE I WAS ABLE TO GET OFF THE ROAD MY SIDE STARTED SMOKING AND LIT ON FIRE. I FRANTICALLY PULLED OFF THE ROAD AND JUMPED OUT. I THEN PROCEEDED TO RIP OF MY JACKET AND PUT OUT THE SMOLDERING SECTION OF IT. AFTER THAT I NOTICED THE CAR WAS STILL SMOKING ON THE LEFT SIDE OF THE DRIVERS SEAT ABOUT TO GO UP IN FLAMES, AT THIS TIME MY WIFE WAS PULLING OUR 2 YEAR OLD TWINS OUT OF THE VEHICLE I GOT BACK TO THE CAR TO TURN IT OFF AND EXTINGUISH THE FIRE. ONCE I WAS ABLE TO DIAGNOSE THE SCENE I FOUND THE HEATED SEAT HAD MALFUNCTIONED IN SOME MANNER AND BURNED A NICE HOLE IN THE SEAT WHICH IN RETURN LIT MY JACKET ON FIRE. I WILL GET IT INTO THE SHOP TO HAVE THE FUSE TAKEN OUT AND MAKE THE HEATED SEATS INOPERABLE NOT TAKING ANY CHANCES. *TR
NHTSA ID
10662961
Incident
Dec 5, 2014
Mileage
106,000 mi
ElectricalInterior & seats
Filed Dec 4, 2014
AFTER STARTING VEHICLE AND TURNING ON SEAT WARMERS, THE CAR SMELLED OF A BURNING SMELL AND I FELT A VERY HOT SPOT ON MY BACK. I TURNED OFF THE SEAT WARMERS TO FIND A HOLE BURNED INTO THE LEATHER. ALL OCCURRED ON THE DRIVER'S SIDE OF 2007 MB GL-450.
NHTSA ID
10734182
Incident
Nov 30, 2014
Mileage
115,900 mi
Heating & air conditioningInterior & seats
Filed Dec 3, 2014
Fire reported1 injury reported
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE SEAT HEATER WAS ACTIVATED AND THE DRIVERS SIDE SEAT CAUGHT ON FIRE. THE CONTACT SUSTAINED MINOR INJURIES TO THE LOWER BACK AND HIP WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE. PAM UPDATED 4/30/15*CN THE CONSUMER STATED THE MANUFACTURER AGREED TO REPAIR THE VEHICLE IF THE CONSUMER DID NOT FILE A COMPLAINT WITH THE DEPARTMENT OF TRANSPORTATION. UPDATED 10/23/2015 *JS
NHTSA ID
10662794
Incident
Dec 1, 2014
Mileage
96,000 mi
ElectricalInterior & seats
Filed Nov 17, 2014
Fire reported
I WAS IN MY 2007 MERCEDES GL450 AND HAD DRIVEN APPROX. 2 MILES WITH MY FRONT DRIVER'S SEAT HEATER ON. I STARTED TO NOTICE A STRANGE SMELL AND SUDDENLY THE CABIN WAS STARTING TO FILL UP WITH SMOKE. I IMMEDIATELY STOPPED THE VEHICLE AND DISCOVERED THE LEFT SIDE OF THE BACK OF MY FRONT DRIVERS SEAT WAS ON FIRE. SNOW WAS ON THE GROUND SO I SCOOPED UP SNOW TO PACK IN THE FIRE/HOT SPOT WHICH HAD BURNED A LARGE HOLE THROUGH THE VINYL AND INSIDE PADDING MATERIAL. I LATER NOTICED THAT MY JACKET HAD BURN MARKS AND A HOLE IN THE EXACT LOCATION OF THE POINT OF THE FIRE. *TR
NHTSA ID
10658757
Incident
Nov 16, 2014
Mileage
107,260 mi
ElectricalInterior & seats
Filed Apr 22, 2014
Fire reported
DRIVING IN NEW JERSEY ON ROUTE 80 WEST FOR 1-2 MILES THERE WAS A STRONG ODOR OF BURNT WIRES THAT SMELL SO BAD AND HAVE NOTICED THAT THE SMOKE WAS COMING FROM UNDERNEATH THE PASSENGER SEAT. IT WENT ON FOR FEW MINUTES WHERE THE WIRES ACTUALLY CAUGHT ON FIRE AND MELTED TOGETHER. STOPPED THE CAR, SHOT THE ENGINE OFF, WITH WINDOWS OPEN AND TRIED TO PULL THE WIRES APART TO PREVENT FURTHER DAMAGE.... BUT COULD NOT SEPARATE THE WIRES FROM EACH OTHER. CALLED THE MB DEALER NEAR OUR LOCATION AND BROUGHT THE CAR IN AFTER THE MBUSA SUGGESTED TOWING IT IN AND LATER WE WERE TOLD THAT THE VEHICLE WAS SAFE TO DRIVE TO THE DEALER. THE LOCAL MB DEALER MANAGER I TALKED TO WAS VERY HELPFUL AND UNDERSTANDABLE AND HE TRIES TO SUPPORT ME THE BEST WAY HE COULD WHERE HE AGREED TO LOOK AT THE CAR AT REDUCED RATE TO HELP OUT TO TRY TO FIGURE OUT THE ISSUE. THE CAR IS AT THE MB DEALER NOW. MBUSA SENT AN EXPERT TO INSPECT THE CAR AT THE MB DEALER AND AFTER A WEEK I WAS TOLD THAT NO ONE KNOWS WHAT HAPPENED. MBUSA RULED OUT ANY CONNECTIONS TO A PREVIOUS WORK DONE MB DEALER ON THE DRIVER SEAT HEATER. I WAS ALSO TOLD, BY MBUSA, THAT THE ISSUE IS AN INTERNAL AND THEY CAN??T DISCUSS THAT WITH ME AND I SHOULD GO THRU MY CAR INSURANCE SINCE VEHICLE WAS OUT OF WARRANTY. THE DEALER TOLD ME THAT IT??S APPROX. $12,000 JOB TO REPLACE THE MAIN HARNESS WHICH WAS RESPONSIBLE FOR THIS DAMAGE. I HAVE SPENT SO MUCH MONEY TO PURCHASE THIS SUV WHICH SUPPOSED TO BE SAFE AND RELIABLE FOR ME AND MY FAMILY AND NEVER EXPECT THIS TO EVER HAPPEN. PERHAPS WE BROUGHT A LEMON. *TR
NHTSA ID
10584249
Incident
Apr 2, 2014
Mileage
140,000 mi
Interior & seats
Filed Feb 22, 2014
Fire reported
AS I WAS DRIVING DOWN THE ROAD I PUT ON THE SEAT WARMER. APPROXIMATELY 1 MILE LATER AS I WAS ABOUT TO ENTER THE FREEWAY I NOTICED AN ODOR THAT SMELLED LIKE SMOKE. I THOUGHT IT WAS FROM THE ROAD BEING PAVED NEARBY, BUT THEN NOTICED THAT MY SEAT WAS GETTING VERY HOT BY MY LOWER LEFT BACK. I GLANCED DOWN AND SAW SMOKE, LEANED FORWARD AND NOTICED A BLACK HOLE IN THE SEAT THAT WAS GLOWING TOO. I PUSHED THE SEAT WARMER BUTTON OFF AND STARTED HITTING THE SEAT TO PUT OUT THE FIRE. I PULLED OVER AND ALTHOUGH IT WAS STILL SMOKING THE FIRE APPEARED TO HAVE STOPPED. FORTUNATELY, I WAS NOT BURNED TOO BADLY. *TR
NHTSA ID
10565459
Incident
Feb 22, 2014
Mileage
92,534 mi
Interior & seats
Filed Feb 11, 2014
Fire reported
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. THE CONTACT STATED THAT A FIRE ERUPTED FROM THE FRONT PASSENGER'S SEAT. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. A FIRE REPORT WAS NOT FIELD AND THE FIRE DEPARTMENT WAS NOT CONTACTED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
NHTSA ID
10563880
Incident
Feb 10, 2014
Mileage
62,000 mi
ElectricalInterior & seatsSeat belts
Filed Jan 28, 2014
Fire reported1 injury reported
I WAS DRIVING IN MY SON [XXX] TO HIS SCHOOL IN WAYNE NEW JERSEY WITH MY GL 450 SEATS WARMER TURNED ON IN BOTH THE DRIVERS AND PASSENGER SEATS. I STARTED SMELLING SMOKE & THOUGHT IT WAS FROM OUTSIDE. I OPENED MY WINDOW, AND SMOKE STARTED SWIRLING INSIDE MY CAR AND STARTED GETTING THICKER WITHIN MINUTES. I TRY TO SEARCH FOR THE SOURCE OF THE STRANGE SMELL - BUT NO OBVIOUS CLUE OBSERVED. WHEN I REACHED MY DESTINATION I NOTICED THAT THE SEAT HAS BURNED A HOLE IN MY SUIT JACKET BACK LEFT SIDE. THE HOLE IN THE CAR IS ON THE LEFT SIDE OF THE DRIVERS SEAT. I HAVE NOT CONTACTED MERCEDES BENZ SERVICE AND WOULD LIKE TO KNOW WHAT I SHOULD DO IF POSSIBLE. I WOULD APPRECIATE DIRECTING ME TO THE APPROPRIATE LINE TO FIX MY SEAT AND ELECTRICAL SYSTEM OF MY JEEP AND GET COMPENSATED FOR MY SUIT DAMAGE ASAP. *TR
NHTSA ID
10561862
Incident
Dec 12, 2013
Mileage
132,000 mi
Interior & seats
Filed Nov 18, 2013
AFTER ABOUT 3 MINUTES OF HAVING MY DRIVER'S SIDE SEAT WARMER ON, WE STARTED TO SMELL BURNING AND THE LEFT SIDE OF MY SEAT GOT VERY HOT, SO I TURNED OFF MY SEAT WARMER. WHEN I GOT OUT OF MY CAR, I NOTICED A BURN HOLE IN MY SWEATSHIRT AND THEN LOOKED AT MY SEAT AND IT HAD A BURN HOLE ON IT ABOUT 1/2-1" IN SIZE. WHAT WOULD HAVE HAPPENED IF I DIDN'T TURN IT OFF IF THIS HAPPENED IN ABOUT 3 MINUTES? *TR
NHTSA ID
10552768
Incident
Nov 18, 2013
Mileage
55,000 mi
Interior & seats
Filed Oct 8, 2013
Fire reported1 injury reported
I WAS TAKING MY KIDS TO SCHOOL IN THE MORNING AND IT WAS COLD SO I TURNED ON MY SEAT WARMER AND IN ABOUT 5 MIN. WE STARTED SMELLING SMOKE AND IT WAS COMING FROM MY DOOR SIDE OF THE CAR AND THE SMOKE WAS PRETTY HEAVY, I WAS ALSO FEELING A BURNING SENSATION ON MY LEFT SIDE. I TURN TO TAKE A LOOK AND THE SEAT WAS ON FIRE AND IT CAUSED A BURN THROUGH THE SEAT, DAMAGING MY CLOTHING. I TURNED OF THE SEAT WARMER AND STOPPED THE CAR AND TOOK THE KIDS OUT FOR SOME TIME. I WAS TO SCARED TO DRIVE MY CAR FROM THAT POINT ON. I AM IN TALKS WITH THE DEALERSHIP AND THEY WANT TO TAKE PICTURES OF THE SEAT. I HAVE ALSO GOTTEN IN TOUCH WITH MY INSURANCE COMPANY TO SEE IF ANY COVERAGE CAN BE ADDED TO REPLACE MY SEAT. MY CAR HAS ALL ORIGINAL PARTS AND THIS HAS NEVER HAPPENED TO ME BEFORE. *TR
NHTSA ID
10547266
Incident
Oct 8, 2013
Mileage
80,000 mi
Interior & seats
Filed Apr 25, 2013
1 injury reported
I STARTED MY CAR IN THE MORNING AND TURNED ON MY HEATED SEATS AS THE SEATS BEGIN TO WARM UP I STARTED TO SMELL SMOKE I WAS ITCHING ON MY BACK IN THE AREA OF MY FAR ON MY LEFT SIDE AND I NOTICED THAT THE SEAT WAS BURNING I IMMEDIATELY TURNED OFF MY HEATED SEATS AND THEN NOTICED THAT I WAS STUCK TO THE SEAT BECAUSE THE SEAT AT CAUGHT FIRE THERE WAS AN APPARENT HOLE IN THE LEATHER ON THE LEFT RIGHT SIDE OF MY DRIVER SEAT WHERE IT WAS BURNING. THIS WAS SCARY AND ALARMING BECAUSE I DIDN'T KNOW IF IT WOULD CONTINUE TO IGNITE. *TR
NHTSA ID
10509622
Incident
Apr 15, 2013
Mileage
88,000 mi
Interior & seats
Filed Feb 22, 2013
Fire reported
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, THE FRONT DRIVER'S SIDE HEATED SEAT WAS ACTIVATED AND SUDDENLY THERE WAS A BURNING ODOR WITH SMOKE EMITTING FROM THE SEAT. A SMALL FLAME WAS ALSO VISIBLE. THE CONTACT PERSONALLY EXTINGUISHED THE FIRE. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 106,366. *TR
NHTSA ID
10499649
Incident
Feb 22, 2013
Mileage
106,366 mi
Interior & seats
Filed Jan 11, 2013
Fire reported
DRIVERS SIDE SEAT HEATER BURNED THROUGH SEAT CAUSING SMOKE AND HOLE. *TR
NHTSA ID
10492291
Incident
Jan 10, 2013
Mileage
69,300 mi
Interior & seats
Filed Dec 20, 2012
Fire reported1 injury reported
TL* THE CONTACT OWNS A 2007 MERCEDES GL450. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER THE FREEWAY, THE VEHICLE EMITTED A STRONG BURNING ODOR FROM THE DRIVER'S SEAT. THE CONTACT THEN FELT HER SKIN BURNING. THE CONTACT COASTED ONTO THE SHOULDER AND DISCOVERED THAT HER CLOTHING WAS BURNED AND THE DRIVER'S SEAT WAS EMITTING SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DID NOT INSPECT THE VEHICLE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
NHTSA ID
10489393
Incident
Dec 18, 2012
Mileage
80,000 mi
ElectricalInterior & seats
Filed Feb 15, 2012
Fire reported
DRIVER SIDE SEAT CAUGHT FIRE AFTER HEATED SEAT BUTTON DEPRESSED ON THE DASH. APPROXIMATELY THREE MINUTES HAD ELAPSED WHEN SEAT BEGAN TO SMOKE. THE SMOKE CONTINUED AS THE SEAT CAUGHT FIRE ON THE FRONT LEFT PANEL OF THE BACK PORTION OF THE SEAT. THE FIRE PROJECTED THROUGH THE SEAT, BURNING A HOLE THROUGH THE SEAT ABOUT TWO INCHES IN DIAMETER. DRIVER'S SWEATER WAS SINGED BY THE FLAME. *TR
NHTSA ID
10448071
Incident
Feb 13, 2012
Mileage
44,396 mi
Interior & seats
Filed Oct 24, 2011
Fire reported
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. THE CONTACT STATED WHILE DRIVING THE INTERIOR OF THE VEHICLE EXHIBIT A STRONG PLASTIC ODOR AND THE DRIVERS SEAT RELEASED SMOKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 57,000.
NHTSA ID
10432541
Incident
Oct 23, 2011
Mileage
57,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own