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2016 Mercedes-Benz GLA 250 Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jan 30, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
17%
of 48 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2016 Mercedes-Benz GLA 250 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

Airbags
Filed Jan 30, 2026
Crash reported2 injuries reported

My car totaled by another car and my air bags did not deploy.

NHTSA ID
11714576
Incident
Dec 21, 2025
AirbagsSteering
Filed Oct 16, 2025

My airbag malfunction light appeared on the dashboard. Once the light appeared, the HORN STOPPED WORKING, a safety hazard that caused me not to be able to drive my vehicle for over a year due to the risk! I took the vehicle to the Mercedes-Benz dealership, 200 S Pickett St, Alexandria, VA 22304, and was told that the recall was closed and that they could not assist me. I was advised to contact NHTSA. PLEASE HELP AS I WOULD LIKE TO DRIVE MY VEHICLE & BE SAFE ON THE ROAD! This is a huge safety hazard!!

NHTSA ID
11693888
Incident
Mar 2, 2025
AirbagsDriver assistanceSteering
Filed Aug 26, 2023

All warning lights on dashboard lights up while driving. Got two diagnostic tests and conclusion is steering column module needs to be replaced 2016 had a recall between 2015-2018 on Gla250 2nd diagnostic test the SRS Module needs to be replaced it sounds like a manufactured problem and Mercedes Benz repair shop needs to investigate because it’s a hazardous safety issue lights on dashboard lights up are traction control airbags off brake lights cruise control and SES all reads malfunctioning see dealership

NHTSA ID
11540872
Incident
Jul 8, 2023
AirbagsElectrical
Filed Jun 7, 2023

Unknown… airbag light came on and horn and all buttons on wheel stopped working. It says airbag malfunction

NHTSA ID
11525752
Incident
Jun 7, 2023
AirbagsPowertrain (other)
Filed Nov 25, 2022

The contact owns a 2016 Mercedes-Benz GLA250. The contact stated while at a traffic light the vehicle stalled and shifted into neutral. The vehicle failed to shift into gear. The contact received notification of NHTSA Campaign Number: 17V627000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted but the contact was unable to schedule an appointment. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 101,000. Parts distribution disconnect.

NHTSA ID
11494864
Incident
Sep 15, 2022
Mileage
101,000 mi
AirbagsElectrical
Filed Mar 15, 2018

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OCCASIONALLY, THE VEHICLE FAILED TO START AND HAD TO BE JUMPSTARTED. THE CONTACT HAD THE BATTERY AND ELECTRONIC BOARD REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED MERCEDES-BENZ OF STEVENS CREEK (4500 STEVENS CREEK BLVD, SAN JOSE, CA, 95129, 408-641-4610) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR THE REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11079661
Incident
Mar 15, 2018
Mileage
13,000 mi
Airbags
Filed Dec 6, 2017

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FAIRFIELD (165 COMMERCE DR, FAIRFIELD, CT 06825 203-583-4467) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. A TIME FRAME FOR ESTIMATED REPAIR WAS NOT GIVEN TO THE CONTACT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11052795
Incident
Dec 5, 2017
Airbags
Filed Nov 7, 2017

"TAKATA RECALL" WHAT PURPOSE DOES THIS RECALL SERVE IF THE MANUFACTURER STILL DOES NOT HAVE A "REMEDY" AVAILABLE? I HAVE 3 BENZ'S, ALL AFFECTED BY THIS RECALL AND FOR OVER 1 YEAR THE DEALER CANNOT REPAIR DUE TO "NO REMEDY YET AVAIL". SO IN THE MEANTIME, WE SHOULD DRIVE AND PRAY THAT SOMETHING TRAGIC DOES NOT OCCUR?

NHTSA ID
11044216
Incident
Mar 1, 2016

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .