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2017 Mercedes-Benz GLA 250 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Jul 15, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
10
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Mercedes-Benz GLA 250, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical1029.4%
  • Engine823.5%
  • Airbags411.8%
  • Fuel system38.8%
  • Powertrain (other)38.8%
  • Visibility25.9%
  • Brakes12.9%
  • Other / unspecified12.9%
  • Steering12.9%
  • Driver assistance12.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

10
reports

From owner reports, verbatim

The contact owns a 2017 Mercedes-Benz GLA 250. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. In addition, the contact stated that the warning lights turned off one after the other and the instrument cluster independently powered off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,669.

NHTSA ID 11750673 · filed Jul 15, 2026

LIGHTS ALL CAME ON AND SAID YOUR CAR WILL NOT GO INTO REVERSE

NHTSA ID 11610503 · filed Aug 23, 2024
All 10 reports naming electrical

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

8
reports

From owner reports, verbatim

I have a 2017 GLA-250 with 90k miles and check engine light is on. My mechanic told me it was engine code P052E-71 crankcase ventilation valve and was a very known problem with 4 cylinder turbo engine and mercedes benz has extended emissions warranty for this issue. Called Mercedes dealership and they told me my model was NOT covered. Only models 2015-2020 C/E/CLC/SLC/SLK. What a bunch of crap! All these models have the same engine. Cost of repair $2,300. I will never buy another Mercedes again. Company doesn't stand by their product when they know they have a known problem. My model should be covered. This is an emissions problem that they should recall for all models with 4 cylinder turbo engine

NHTSA ID 11573413 · filed Feb 22, 2024

car engine turned off by itself in the traffic. It has happened a few times when I was waiting at the traffic light or waiting in lane to make turn. The engine suddenly turned off completely and I was caught in the traffic.

NHTSA ID 11549737 · filed Oct 13, 2023
All 8 reports naming engine

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

4
reports

From owner reports, verbatim

The contact owns a 2017 Mercedes-Benz GLA250. The contact stated that the warning light that the driver’s side air bag required service was illuminated. The contact stated that the warning light was constantly illuminated. The vehicle was taken to two independent mechanics, and the contact was informed that there might be a recall associated with the VIN. The contact stated that one of the independent mechanics retrieved a DTC that the "Squib to the Driver's Side Air Bag had an Open Circuit" and needed to be replaced. The vehicle was not repaired. The contact called a local dealer and was advised that there was a recall for the year, make, and model vehicle; however, the VIN was not included in the recall. The vehicle was not repaired. The contact researched online related to the failure of NHTSA Campaign Number: 17V627000 (Air Bags). The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

NHTSA ID 11684815 · filed Sep 3, 2025

Stearing wheel began to make a clicking sound and would hardly turn. The Front Left Malfunction Service required light came on and when I took it to the dealership they informed me that the clock spring and airbag are broken and need to be replaced. He stated the vehicale is drivable but the airbag does not work. In 2017/2018 there was a recall for this exact issue and it shows my car was impacted and the recall repair was completed but that was prior to me purchasing the vehicle. Because the recall has been closed they will not honor repairing it and the vehicle now does not have a airbag that works properly.

NHTSA ID 11643708 · filed Feb 19, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

A few times a week I will go to start my car and the smell of gas is too much to bear inside the vehicle! You can smell it for hours and is hard to drive with the windows up!

NHTSA ID 11573829 · filed Feb 25, 2024

Smelling gas in the inside of vehicle when starting the engine. The smell of gas while driving dizzy and headache have drive with windows down until smell is no longer in the inside of vehicle. Took vehicle in and was charged $1500 no smell for about a week then called to let them know issue is still there took car back and was told the couldn’t smell anything. Started February 2023 as of today one year later still have the gas smell in vehicle repair shop is just taking my money and want me to keep bring in vehicle but issues still exist.

NHTSA ID 11573477 · filed Feb 22, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

Check engine light received a diagnosis from Mercedes dealership that the crankcase ventilator line is malfunctioning and it’s a very common issue with this model. The transmission stalls during driving, the gears do not jump properly and the car cannot reverse, extremely dangerous at intersections and on the highway. Car needs to be turned off, cooled and restarted. This issue first appeared within a month of owning the vehicle from a certified Mercedes dealership. Refused to help during COVID, and by the time they were taking appointments again (two to three months after warranty expiration), warranty expired, would not honor and refusing to offer any help currently, expensive repair.

NHTSA ID 11634299 · filed Jan 6, 2025

ON 12/23/18 AND AGAIN ON 2/19/19 MY 2017 GLA SHIFTED INTO NEUTRAL WHILE DRIVING. MY DASH LIGHTS WENT OUT, THE VEHICLE SHIFTED INTO NEUTRAL THE RADIO STOPPED PLAYING OR SKIPPED IN AND OUT. AN ERROR MESSAGE APPEARED IN THE INSTRUMENT PANEL "TRANSMISSION MALFUNCTION STOP" ON BOTH OCCASIONS MY DEALER HAS SAID IT NEEDED A SOFTWARE UPDATE AND SHOULD NOT HAPPEN AGAIN. BUT OF COURSE IT HAS HAPPENED 2 TIME IN LESS THAN 2 MONTHS. THIS IS A DANGEROUS AND POTENTIALLY LIFE THREATENING MALEFUNTION. I DON'T BELIEVE THE SOFTWARE UPDATE IS THE ISSUE. SURELY A SOFTWARE UPDATE WOULD NOT CAUSE A LIFE THREATENING MALEFUNTION.

NHTSA ID 11181284 · filed Feb 20, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

The contact owns a 2017 Mercedes-Benz GLA250. The contact stated that while the vehicle was parked, the sunroof button was depressed, but the sunroof failed to close as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.

NHTSA ID 11545468 · filed Sep 19, 2023

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLA250. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL CRACKING SOUND AND FELT WATER DRIPPING ON TOP OF HER. THE CONTACT THEN REALIZED THAT WATER HAD BEEN LEAKING IN THE VEHICLE BETWEEN THE WINDSHIELD AND A CRACK THAT HAD FORMED ON THE SUN ROOF. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF HOUSTON GREENWAY (3900 SOUTHWEST FWY, HOUSTON, TX 77027) WHERE SHE WAS INFORMED THAT AN OBJECT HAD MADE IMPACT WITH THE SUN ROOF CAUSING THE FAILURE. THE CONTACT DISPUTED THE CLAIM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,544.

NHTSA ID 11361174 · filed Sep 25, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

Car was driving two separate times and it turned on an auto magic braking system Or engine stopped on freeway

NHTSA ID 11437902 · filed Oct 23, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

When turning, I hear a thumping, grinding or chatter noise from the rear differential and the car slows. Mechanic changed the differential oil and found metal shavings/particals. Noise was not there for about 80 miles but has returned. I have to get a new right differential. I checked on the forums and this seems to be a common problem, one owner has had to replace his differential 4 times.

NHTSA ID 11535960 · filed Aug 2, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

The contact owns a 2017 Mercedes-Benz GLA250. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The contact then stated that the horn and the speedometer failed to operate. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed that the steering column was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number; however, the contact was still awaiting a call back. The failure mileage was 69,605. The contact stated that they took the vehicle to two dealers and eventually paid out of pocket for the repairs. Unlike other vehicles with the same defects, the contact's vehicle is not a part of the recall.

NHTSA ID 11496732 · filed Dec 9, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

LIGHTS ALL CAME ON AND SAID YOUR CAR WILL NOT GO INTO REVERSE

NHTSA ID 11610503 · filed Aug 23, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .