2016 Mercedes-Benz GLC 300 Problems

Fuel Rail and fuel injectors Leak contacted Mercedes cooperate to investigate why my car. VIN did not list according to campaign no 2022030003 to replace the fuel Ra and fuel injectors and a Ssfety & Emissios recall campaign that covers 139 Model year 2016-2030 that include my vehicle CLC-Class. My car is experiencing fuel injectors defects but my VIN number was not flagged

The contact owns a 2016 Mercedes-Benz GLC300. The contact stated while driving at an undisclosed speed, the check engine warning illuminated. The contact stated that the vehicle was taken to the Emissions Center, and the vehicle failed the Emissions test. The vehicle was taken to the dealer to be diagnosed. The dealer retrieved DTC: P052E (PCM has detected an inappropriate degree of pressure from the crankcase pressure sensor). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Raw fuel smell when vehicle is at idle. Breaks are very loud at low temperatures. Very squeaky like metal on metal yet the brakes are like new from Mercedes dealership.

Continuous problem with brakes squealing very loud. Have had brake pads replaced and taken to dealership multiple times to no resolution. It is a huge problem with how loud it is not to mention unsafe and making me feel uneasy about them giving out at any time. This is ongoing from several years ago

The contact owns a 2016 Mercedes-Benz GLC300. The contact stated that while receiving routine maintenance, the mechanic noticed a fuel odor coming from the vehicle. The mechanic determined that the fuel injectors had failed and that the fuel rail needed to be replaced. The mechanic provided the contact with information related to NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline); for the fuel rails and fuel injectors. The mechanic referred the contact to the dealer for assistance. The dealer was informed of the failure and confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 60,814.

Mercedes-Benz USA (MBUSA) To whom It May Concern, Complaint through your dealer, regional MB and state AG. Going through MBUSA is a waste of time. You would be better off going to Sears and buying a shiny new hammer and banging your head every hour on the hour. A little over a year ago, I Purchase a previously owned 2016 GLC300 from a local DGDG dealership in San Jose CA. for the past few month, I started experiencing a heavy fuel odor generated from the fuel rail and fuel injectors. I initiated a leak detection to verify the above-mentioned defect. I became aware the Mercedes Benz has a major issue with the fuel rail and fuel injectors that caused a safety & emission recall campaign 2022030003 that is launched to replace the fuel rail and fuel injectors on 139 Model Year 2016-2020 that included my car GLC-class vehicle. To my surprise my car VIN number was not listed and flagged in this campaign. According to the campaign issue, a leak may develop between the fuel line and the fuel injectors due to trapped debris from the production process, which could affect the safety and emissions of the vehicle. according to the documents of the campaign, trapped debris might damage the seal between the fuel rail and fuel injectors, which over the life of the vehicle, might result in a fuel leak into the engine compartment. I informed Mercedes Bens that my vehicle fuel rail line and fuel injectors have shown to have a safety manufacture failure. Leaking fuel from this area might contact hot parts of the engine and therefore the risk of fire cannot be ruled out. It seems that the fuel pressure deviation has exceeded the thresholds because the fuel odor is perceptible to me. I had an appointment with Mercedes Benz of Stevens Creek, and they established that my vehicle VIN number was not affected by the recall even though the defects exist on my vehicle. I reached out to Mercedes Benz USA, LLC and filed case # [XXX] but they elected not to take responsibility to repair my ca INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ GLC300. THE CONTACT STATED HE PLACED THE GEAR SHIFTER IN PARK WHILE ENGINE WAS RUNNING HOWEVER VEHICLE ROLLED ACROSS THE STREET AND CRASHED INTO A STONE WALL. THE CONTACT OPENED THE DRIVER'S SIDE DOOR HOWEVER, VEHICLE FAILED TO STOP. THERE WERE NO REPORTED INJURIES OR FIRE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000.

VEHICLE WAS GOING ON THE LEFT MOST LANE OF THE I580 EASTBOUND AT ADAPTIVE CRUISE AT 65MPH. BOTH STEERING AND SPEED WAS UNDER CONTROL BY THE THE ADAPTIV E CRUISE FEATURE. I WAS HAVING MY HAND ON THE STEERING AND FOOT ON THE BRAKE. ALL OF SUDDEN CAR TOOK LEFT TURN ON ITS OWN AND CRASHED INTO SIDE CONCRETE RAIL FOLLOWED BY A QUICK TURN AND CAME BACK TO THE HALT IN THE MIDDLE OF THE 2ND HIGHWAY LANE. THINGS HAPPENED SO QUICKLY THAT I COULD NOT EVEN REALIZE WHAT HAPPENED TO THE ADAPTIVE CRUISE WHICH LEAD TO THIS SUDDEN TURN. I WOULD LIKE YOU OR NHTSA TO INVESTIGATE THE MATTER. I AM 7 MONTH PREGNENT AND IN SIGNIFICANT PAIN CAUSED BY THIS ACCIDENT. I AM NOT ABLE TO TAKE ANY HARD DRUGS BECAUSE OF MY PREGNANCY. IT HAS BEEN A BIG TRAUMA FOR ME AT THIS POINT OF MY PREGNANCY. IT WILL BE GOING TO BE VERY TOUGH FOR ME FROM NOW TO TRUST ON THE FEATURES ADVERTISED AND SOLD TO US BY MERCEDES. WE HAVE BEEN IN TOUCH WITH MERCEDES FOR OVER A MONTH. BUT THEY ARE NOT SHOWING ANY PROACTIVENESS TO LOOK INTO THE MATTER. THEY ARE INTENTIONALLY DELAYING THE PROCESS HOPING WE WILL GIVE UP SOONER THAN LATER. I WOULD REQUEST NHTSA TO INTERVENE AND TAKE SEVERE STEPS TOWARDS MERCEDES. MRS MARY ELIZABETH FROM MERCEDES HAS BEEN CONFUSING ABOUT THE PROCESS AND HAS NO CLUE ABOUT WHAT IS NEXT. SHE IS NOT WILLING TO PROVIDE ANY INFORMATION AND AFTER WASTING 20 DAYS SHE IS BLAMING INSURANCE COMPANY DID NOT PROVIDE PERMISSION. THEY NEVER BOTHER TO CALL ME AND UPDATE ME ABOUT PROCESS AND JUST FORMALLY SEND AN EMAIL WITH HALF BAKED INFORMATION.

SUNROOF will not closed , refuse to close on my car

SINCE WE PURCHASED THIS CAR IN DECEMBER 2015, WE HAVE HAD A SERIES OF ELECTRICAL AND ENGINE PROBLEMS THAT DO NOT SEEM TO FIXABLE BY THE DEALER. THE CAR WAS SERVICED (3 YEARS OR 30,000 MILES) *CW *BF*JB CONSUMER ALSO HAD ISSUES WITH FAULTY RADAR SENSOR, POWER CONTROL UNIT, ENGINE LIGHT, AND FAULTY CRANKCASE VENT SYSTEM.*JB

The steering tilt motor is stripped and will not move up or down and is stuck in the full "UP" position. Unable to adjust for the driving position.

I am writing to express my deep concern and seek assistance regarding a potentially serious safety issue that I have experienced with my vehicle. I believe that my experience poses a significant risk to both my safety and that of other road users. In June, I encountered a distressing incident when my vehicle's steering wheel locked unexpectedly, leading to a hydroplaning incident that caused my vehicle to veer off the road. Fortunately, there were no injuries, but the situation was undeniably dangerous and alarming. My vehicle displayed a "steering wheel malfunction" message on the screen at the time of the incident. Following this event, I immediately contacted Mercedes Benz to report the issue and seek resolution. Subsequently, on August 1st, my vehicle was taken to a local Mercedes dealership as part of their investigation into the matter. On August 4th, I received a call from the dealership informing me that the inspection had been completed. However, they stated that they were unable to discuss the inspection findings with me directly, emphasizing that any communication regarding the investigation should come from Mercedes Benz USA. Despite my numerous attempts to communicate with Mercedes Benz USA through phone calls and emails, seeking information on the inspection findings and requesting a copy of the inspection report, there was no response or communication from the company. This lack of response and communication from Mercedes Benz left me deeply unsettled. However, I wish to update you that on August 31st, Mercedes Benz USA finally responded to my inquiries. While I appreciate their belated response, the substantial delay in communication further exacerbated my concerns about the safety of my vehicle and the responsibility of the manufacturer. Given the gravity of the incident and the potential risks associated with a steering wheel malfunction, I believe it is imperative that this matter is taken seriously and addressed promptly.

According to NHSTA ID 21V197000 bulletin, my 2016 GLC 300 qualifies for recall related to sunroof safety matter. My sunroof is loose and dealer said since your organization didn’t include my VIN for this recall, they will not address it. Can you please add my VIN. I’m experiencing exactly as described in your recall bulletin. Thank you!

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF GEORGETOWN (7401 I-35, GEORGETOWN, TX 78626, (512) 930-6150) AND WAS TEMPORARILY REPAIRED. THE CONTACT WAS UNAWARE OF THE REPAIR SPECIFICS; HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE WINDSHIELD WIPERS WERE PREVIOUSLY REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

P052e positive crankcase ventilation regularly valve

Piston 1 cracked while driving on the highway. My sibling was driving on the highway when the engine suddenly started misfiring and losing power because it lost compression on the piston that cracked. I was lucky enough that I have mechanic experience to replace all the damaged components myself and paid out of pocket. I was super fortunate that the cylinder walls did not get damaged when this happened thus not needing an entire engine replacement which would cost around $10,000 from mercedes. I had to go pick up a trailer from UHaul and go pick up the vehicle from where it broke down. Thinking about this from the perspective of a person who does not have access to rent a trailer, a vehicle to pull said trailer with, or the mechanic experience to fix the vehicle themselves, the cost to get this issue resolved would be much much more than it cost me.

The vehicle engine amber light on, everything else looks like normally. Bring the vehicle to Mercedes dealership to diagnose and fix. After dealership fix, we find out this vehicle maximum speed is 61 during driving on the freeway and it cannot speed over 61. Also, the engine amber light is on again and seatbelt is not working well. We have safety concerns when driving this vehicle on the freeway. Thanks.

WITH THE INTRODUCTION OF SELF DRIVING FEATURES NEW PASSERNGER SAFTEY REGULATIONS ARE NEEDED. MY CAR , AN ADDED FEATURE, IS DISTRONIC SAFETY SYSTEM, SELF DRIVE MODE. WHEN THE CAR IS AT ACOMPLETE STOP IT WILL SENSE IF SOME IS ABOUT TO REAR END YOU. THE CAR COMPLETELY LOCKS DOWN. WITH IMPACT THE PASSENGERS IN THE VECHILE TAKE A FULL BODY IMPACT. THE CURRENT SEATBELTS DO PROTECT THE LEFT SIDE OF THE BODY BUT THE RIGHT SIDE GETS SEVER DAMAGE. HARNESS SEAT BELTS SUCH AS RACE CAR DRIVERS US OR CHILDREN CAR SEAT WOULD MINIMIZE RIGHT BODY INJURES. THIS FEATURE EQUATES THE IMPACT TO HITTING A BRICK WALL. MY ACCIDENT WAS ON A BUSY HIGHWAY.

Was driving down the highway a the panel between the windshield and panoramic sunroof detached a flew off. Other models are included in this same recall but my make and model are not

MY CARS FRONT STATIONARY SUNROOF PANEL CAME OFF COMPLETELY WHILE DRIVING ON THE HIGHWAY. I HAVE CALLED MERCEDES BENZ RECALL DEPARTMENT AND I HAVE GONE TO THE DEALERSHIP AND THE REPAIRS ARE NOT VARIABLE AT THE MOMENT DUE TO THE RECALL BEING PENDING STILL. MY CAR IS GETTING WET DUE TO THE TROPICAL RAIN IN FLORIDA.

The contact owns a 2016 Mercedes-Benz GLC300W. The contact stated while driving at 65 mph the vehicle went through a sudden acceleration and then slowed down to about 65 mph. The contact stated no warning lights were illuminated. The contact got off the highway and proceeded to her destination. The contact said she smelled the odor of gasoline while the vehicle was parked. The contact was driving in a parking lot at approximately 5 mph when she lost power to her brakes and the vehicle had another occurrence of sudden acceleration. The vehicle jumped the curb and began to climb up an incline while the contact was attempting to brake. The contact hit a hedge with the vehicle sustaining some front-end scratches. The contact said she suffered some neck pain from the accident but did not seek medical attention. The police were contacted and a report was filed. The vehicle was towed back to the contact's home. The contact called the local dealer where it was towed, the dealer did not diagnose the vehicle. The contact said she also was smelling gasoline from her vehicle at the dealer. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.

I PURCHASED THIS MERCEDES NEW IN 2016, THE BRAKES HAVE SQUEALED EVER SINCE WHEN COLD 32 DEGREES OR LESS.. ONCE IN AWHILE WHEN WARM. 2 WE SMELLED GASOLINE, WE TOOK IT TO A REPAIR SHOP, THEY FOUND TWO FUEL HOSES SPRAYED GAS IN A MIST ESPECIALLY WHEN COLD.. 3 THERE ARE 3 RECALLS OPEN ON THIS MERCEDES, I TOOK IT IN WHEN THE AIR BAG RECALL ARRIVED AT OUR HOUSE, I WAS TOLD WE DON'T HAVE PARTS. OUR CAR IS OUT OF WARRANTY, IT HAS 56000 MILES. I TAKE IT TO A REPAIR SHOP RUN BY CERTIFIED MERCEDES TECHNICIANS. THANK GOD WE DIDN'T HAVE A FIRE WITH THE GAS LEAK. I DID SMELL THE GAS WHEN MOVING THRU THE VENTILATION SYSTEM AND WHEN SITTING AND THE SMELL WAS ALL AROUND THE CAR.

WHEN GETTING MY VIRGINIA STATE INSPECTION THIS MARCH (2019) AT THE DEALER WHERE THIS VEHICLE WAS PURCHASED NEW, I WAS TOLD THAT I WOULD NEED FOUR (4) NEW TIRES SOON !! THE TIRES ARE PIRELLI SCORPION RUN FLATS AND THE VEHICLE HAD ONLY 13,500 MILES AND THESE TIRES ARE NOT CHEAP(!). I THINK WITH TODAYS TECHNOGLY TIRES SHOULD LAST BEYOND 14,000 MILES. THE VEHICLE AND TIRES HAS BEEN ALIGNED,BALANCED AND ROTATED THREE (3) TIMERS SINCE PURCHASED, BECAUCE I WANTED TO GET THE MOST MILAGE OUT OF THEM BECAUSE OF THE PRICE OF THE TIRES. I'M NOT A NASCAR DRIVER (IN MY 70'S) AND I TAKE CARE OF MY VEHICLES BUT I THINK IT BEARS LOOKING INTO THESE TIRES ( TOO SOFT COMPOUND,ETC..)-- I HAVE A FILE ON ALL MAINT.PULLED ON THIS VEHICLE WITH THE LAST RESULTS SHOWING FAILURE ON THE TIRES.

BRAKES STARTED SCREECHING LOUDLY WHEN BACKING UP STARTLING NEIGHBORS. AFTER SEEING MANY REPORTS ON THIS SAME PROBLEM, I HAD THE DEALERSHIP REPLACE THE BRAKE PADS AS GOODWILL. SCREECHING RETURNED SHORTLY THEREAFTER AND I CONTINUE TO ANNOY NEIGHBORS. RUNFLAT TIRES THREADS WERE WORN OUT AFTER ONLY 10,000 REQUIRING REPLACEMENT OF ALL 4 TIRES. REAR DOOR DRIVER'S SIDE IS UNABLE TO BE UNLOCKED OR OPENED FROM THE INSIDE. DRIVER'S SEAT SIDE PANEL COVERING SEAT BELT CONTINUES TO FALL OFF EXPOSING THE SEAT BELT DRIVE, EVEN AFTER REPAIR BY DEALERSHIP.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V819000 (EXTERIOR LIGHTING) AND 17V627000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WAGNER MERCEDES-BENZ OF SHREWSBURY LOCATED AT 760 BOSTON TURNPIKE, SHREWSBURY, MA 01545 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V819000 (EXTERIOR LIGHTING). *TT *TR

Often after starting the car, inside the car there is a gas smell that we have to closed the vents as it becomes unhealthy until the smell goes away, it last up to 10 minutes. I have taking the car to my mechanic who specializes on Mercedes and could not find any leaks and/or anything wrong. My other issue is that during the raining season when I put my foot on the breaks it makes this loud sound like an airplane landing that I have to release and press and release and press so the car will slow down. My mechanic have done multiple inspections and finds nothing wrong. My third issue is the suspension, driving on freeways at speeds over 55 mph I feel a lot of shaking between front wheels and I can feel every single bump. Again, my mechanic has found nothing wrong that even checked for recalls and has told me that there are no recalls for this vehicle. Obviously there has to be a recall issue and the one more concerning is the gas smell inside the car at start up.

The contact owns a 2016 Mercedes-Benz GLC300. The contact stated while driving at an undisclosed speed, the check engine warning illuminated. The contact stated that the vehicle was taken to the Emissions Center, and the vehicle failed the Emissions test. The vehicle was taken to the dealer to be diagnosed. The dealer retrieved DTC: P052E (PCM has detected an inappropriate degree of pressure from the crankcase pressure sensor). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

On September 7, 2021, I had purchased four new Pirelli Scorpion Verde AS 235/55 R19 SL tires for my 2016 Mercedes-Benz GLC 300, from Discount Tires with warranties on each tire. On September 2, 2022, I taken my vehicle for a routine maintenance at my local Mercedes- Benz dealership and for my annual inspection. I was informed by the dealership that my two back tires were almost bald. In disbelief I inform the tech that I will be taking my vehicle back to Discount Tire since I had just purchased tires less than a year age. On September 6, 2022, I scheduled with Discount Tire and explained with my receipt that I had just purchased these tire less than a year ago. Once a representative from Discount Tire inspected my tires they agreed with the dealership that the two back tires were bad, and I haven't driven over ten thousand miles. So I had inquired about the factory warranty and was informed that there was no mileage for these tires, and they would only give me sixteen percent off for the purchase of new tires. Why would a company like Pirelli sell racing tires to companies which provide consumers that drive daily a race tire. This is certainly deceptive sales practices by both Pirelli and Discount Tire, not fully disclosing this information to the consumer. If an inspection wasn't warranted for the state I reside in I wouldn't of known. This matter needs to be addressed to the Pirelli Company, due consumer safety.