2024 Mercedes-Benz GLE 350 4MATIC Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Mercedes-Benz GLE 350 4MATIC, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance436.4%
- Visibility327.3%
- Brakes19.1%
- Engine19.1%
- Other / unspecified19.1%
- Suspension19.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The contact owns a 2024 Mercedes-Benz GLE 350. The contact stated that while driving at an undisclosed speed, the service brakes independently enabled. The contact stated that the vehicle stopped on a major interstate. In addition, several warning lights illuminated. The vehicle was driven to the contact's residence. The following day, the failure reoccurred. The contact stated that the vehicle displayed phantom braking. In addition, the contact noticed an unusual tapping sound, and several unknown warning lights were illuminated. The vehicle was towed to the dealer, however the failure was not duplicated. The contact stated that the vehicle was at the dealer for twenty-one days. In addition, the contact was offered the option to trade in the vehicle. The contact stated In addition, the contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 32,300.
On multiple occasions, the vehicle has unexpectedly lost acceleration while driving. Specifically, while traveling on the highway, the vehicle will suddenly drop speed and fail to respond when pressing the accelerator. This creates a dangerous situation, as I am unable to maintain speed with surrounding traffic, increasing the risk of a collision. This issue appears to occur without warning and significantly impacts the safe operation of the vehicle. A sudden loss of power on a high-speed roadway is extremely hazardous and poses a risk to both myself and other drivers.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Windshield Wiper Collision & Breakage Issue Vehicle: 2024 Mercedes-Benz GLE350 While driving in heavy rain with the windshield wipers activated, the left and right wiper arms move at inconsistent speeds due to uneven friction on the windshield. The two wiper blades repeatedly crash into each other during every sweep cycle. Constant hard impact from the colliding wipers eventually snapped one of the wiper assemblies. This creates a severe safety hazard: broken wipers cannot clear rainwater from the windshield, leading to drastically reduced forward visibility while driving. This is not isolated damage from misuse, accident, or aftermarket wiper parts. Factory OEM wiper linkage, motor limit calibration and weak wiper arm springs are the root cause. Multiple other GLE owners have reported identical wiper collision problems on vehicle forums and dealer service records, confirming this is a widespread manufacturing/software calibration defect of the GLE platform. No collision or rough handling occurred prior to the failure; the issue started gradually with loud clattering noise during rain, then progressed to permanent breakage of the wiper arm.
Make & Model: 2024 Mercedes-Benz GLE350 Complaint Details: My driver side and passenger side , both sun visor’s factory plastic pivot hinge snapped apart under regular operation. The plastic arm split into two fragments, rendering the sun visor unusable — it droops down constantly and blocks part of my forward driving vision, creating a safety hazard while driving. There was no accident, no heavy items hung on the visor, and no forced or rough manipulation to cause damage. The original OEM pivot component is made of low-strength thin plastic with no internal metal support. Prolonged exposure to high heat inside the car from outdoor parking accelerated plastic embrittlement, resulting in early failure within just 2 years of vehicle ownership. This is a clear design and material quality defect from the manufacturer. The weak plastic pivot structure cannot sustain normal repeated folding of the sun visor. Photos of the broken plastic parts and the failed sun visor assembly are uploaded as supporting evidence.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHILE DRIVING ON AN INSIDE ROAD AT 35 MPH WITH NO TRAFFIC, THE CAR APPLIED SUDDEN BRAKES. MANY MESSAGES/SYMBOLS POPPED UP ON THE SCREEN WHICH I WAS NOT ABLE TO SEE . CAR ALMOST CAME TO SUDDEN STOP AND IT CLEARED UP AGAIN WITHIN SECONDS AND CAR STARTED MOVING AGAIN. THERE WAS NO DAMAGE TO CAR OR THE DRIVER. AT HIGH OR IN TRAFFIC, IT MAY RESULT IN AN ACCIDENT. THE INSIDENT HAPPENED ON OCTOBER 28, 2025 BETWEEN 1:00 PM TO 1:10 PM.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
On multiple occasions, the vehicle has unexpectedly lost acceleration while driving. Specifically, while traveling on the highway, the vehicle will suddenly drop speed and fail to respond when pressing the accelerator. This creates a dangerous situation, as I am unable to maintain speed with surrounding traffic, increasing the risk of a collision. This issue appears to occur without warning and significantly impacts the safe operation of the vehicle. A sudden loss of power on a high-speed roadway is extremely hazardous and poses a risk to both myself and other drivers.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Catastrophic failure of the rear lower control arm. Complete fracture through its inboard mounting eye with no warning while my wife was driving the vehicle. The rear - passenger side corner dropped causing the vehicle to spin abruptly.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Catastrophic failure of the rear lower control arm. Complete fracture through its inboard mounting eye with no warning while my wife was driving the vehicle. The rear - passenger side corner dropped causing the vehicle to spin abruptly.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .