RoadVitals

2020 Mercedes-Benz GLE 350 E Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 28, 2021
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Mercedes-Benz GLE 350 E, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical150.0%
  • Powertrain (other)150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

BOUGHT A DEALER OWNED MERCEDES GLE 350 WITH 8500 MILES ON IT IN NOVEMBER 2020. IN FEW DAYS WE TOOK BACK THE CAR TO GET THINGS FIXED, WHICH WE NOTICED. WE WERE TOLD, AS DID NOT BUY A NEW CAR WE HAVE TO BEAR WITH FEW ISSUES. WE LEASED THE CAR AND WANTED TO BE SURE THAT WE DO NOT GET INTO A PROBLEM BECAUSE OF THE ISSUES WHICH WE INHERITED, WE PUT THE PROBLEMS ON RECORD. UPON COMPLETION OF 10,000 MILES, CAR WAS DROPPED FOR SERVICE AND ATTENDING RECALLS ON FEBRUARY 10TH. 2021. IT TOOK MORE THAN 20 DAYS FOR COMPLETING THE UPDATE OF SOFTWARE, FOR WHICH WHOLE DASHBOARD DISPLAY WAS REPLACED AND HAD TO BE IMPORTED FROM GERMANY, FINALLY I GOT THE CAR BACK ON MARCH 2ND, 2021. APRIL 23RD, 2021, WHILE GOING OUT FOR DINNER, FELT SOME VIBRATION AS IF CAR IS RUNNING AT THE EDGE OF THE ROAD. I THOUGHT I HIT A NAIL OR SOMETHING AND GOT A FLAT TIRE, I SUDDENLY APPLIED BREAK, LUCKILY CAR BEHIND ME DID NOT HIT ME FORM THE BACK, I ALSO HEARD SOME RUBBING NOISE FROM THE BACK OF THE CAR. NEXT DAY EARLY MORNING I TOOK THE CAR TO THE SERVICE, I DID FEEL THE INTERMITTENT VIBRATION AND RUBBING NOISE WHEN I DROVE TO THE SERVICE. TODAY ON APRIL 28TH. 2021, I AM INFORMED THAT DRIVE SHAFT NEEDS REPLACEMENT, AND IT HAS TO COME FROM GERMANY AND WILL TAKE 10 -12 DAYS. I AM ADVISED TO TAKE MY CAR BACK AND BRING BACK ONCE THE PART ARRIVES. I DO NOT FEEL SAFE IN DOING SO AND WANT TO SEEK YOUR OPINION. IS IT SAFE , DID I LAND UP GETTING A LEMON CAR?

NHTSA ID 11414342 · filed Apr 28, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

BOUGHT A DEALER OWNED MERCEDES GLE 350 WITH 8500 MILES ON IT IN NOVEMBER 2020. IN FEW DAYS WE TOOK BACK THE CAR TO GET THINGS FIXED, WHICH WE NOTICED. WE WERE TOLD, AS DID NOT BUY A NEW CAR WE HAVE TO BEAR WITH FEW ISSUES. WE LEASED THE CAR AND WANTED TO BE SURE THAT WE DO NOT GET INTO A PROBLEM BECAUSE OF THE ISSUES WHICH WE INHERITED, WE PUT THE PROBLEMS ON RECORD. UPON COMPLETION OF 10,000 MILES, CAR WAS DROPPED FOR SERVICE AND ATTENDING RECALLS ON FEBRUARY 10TH. 2021. IT TOOK MORE THAN 20 DAYS FOR COMPLETING THE UPDATE OF SOFTWARE, FOR WHICH WHOLE DASHBOARD DISPLAY WAS REPLACED AND HAD TO BE IMPORTED FROM GERMANY, FINALLY I GOT THE CAR BACK ON MARCH 2ND, 2021. APRIL 23RD, 2021, WHILE GOING OUT FOR DINNER, FELT SOME VIBRATION AS IF CAR IS RUNNING AT THE EDGE OF THE ROAD. I THOUGHT I HIT A NAIL OR SOMETHING AND GOT A FLAT TIRE, I SUDDENLY APPLIED BREAK, LUCKILY CAR BEHIND ME DID NOT HIT ME FORM THE BACK, I ALSO HEARD SOME RUBBING NOISE FROM THE BACK OF THE CAR. NEXT DAY EARLY MORNING I TOOK THE CAR TO THE SERVICE, I DID FEEL THE INTERMITTENT VIBRATION AND RUBBING NOISE WHEN I DROVE TO THE SERVICE. TODAY ON APRIL 28TH. 2021, I AM INFORMED THAT DRIVE SHAFT NEEDS REPLACEMENT, AND IT HAS TO COME FROM GERMANY AND WILL TAKE 10 -12 DAYS. I AM ADVISED TO TAKE MY CAR BACK AND BRING BACK ONCE THE PART ARRIVES. I DO NOT FEEL SAFE IN DOING SO AND WANT TO SEEK YOUR OPINION. IS IT SAFE , DID I LAND UP GETTING A LEMON CAR?

NHTSA ID 11414342 · filed Apr 28, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .