The left side of the digital instrument cluster in my 2022 Mercedes-Benz GLE 450 intermittently goes completely blank while driving. When this occurs, I cannot see critical vehicle information, including my speed, fuel level, warning indicators, and other important vehicle functions. The failure happens randomly and without warning. Approximately two months ago, I took the vehicle to an authorized Mercedes-Benz dealership for this issue. The dealer stated that the problem was corrected with a software update; however, the instrument-cluster failure has now returned. This creates a serious safety concern because I may be unable to monitor my speed, determine how much fuel remains, or see urgent warnings and system alerts while operating the vehicle. I am concerned that this recurring malfunction could contribute to a crash or leave the vehicle occupants stranded. I am requesting that NHTSA investigate whether this is a widespread safety defect affecting the instrument clusters in these vehicles.
- NHTSA ID
- 11760749
- Incident
- Oct 16, 2025