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2016 Mercedes-Benz GLE550E Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 6, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 6, 2018

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2016 Mercedes-Benz GLE550E. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Body & structureElectrical
Filed Jan 6, 2018

THIS GLE 550$ 2016 LESS THAN 18 MONTHS WITH 5800 MILES. ELECTRICAL CHARGE OUTLET DOOR IS POSING SAFETY PROBLEMS. IT IS LOCATED HORIZONTALLY IN THE REAR BUMPER. THE SOLENOID VALVE EITHER UNLOCKS ITSELF DURING DRIVE, OR CANNOT BE CLOSED. DURING RUNNING THE DOOR OF THE OUTLET IS OPEN. THE CARS BEHIND ME HONK AND ATTEMPT TO OVERTAKE ME AND SLOW DOWN IN THE NEXT LANE TO WARN ME THAT MY GASOLINE DOOR IS OPEN (THEY DO NOT KNOW IT IS ELECTRICAL). I GET WORRIED ABOUT THEIR SAFETY AND MINE IN THE HGHWAY . WATER AND SNOW SEEPS INTO THE SOLENOID VALVE MAKING IT IMPOSSIBLE TO CLOSE THE ELECTRICAL OUTLET COVER OF THE CHARGING OUTLET. IT HAS GONE TO THE WORKSHOP THREE TIMES. THEY PRETTY MUCH GAVE UP AND REFERRED TO MERCEDES. TWO WINTERS, THE VALVE IS FROZEN AND NON FUNCTIONAL. NON CLOSURE OF THE ELECTRICAL OUTLET MAKES GASOLINE OUTLET DOOR INOPERABLE. OCCASIONALLY, A DUCT TAPE HAS TO BE USED TO KEEP THE DOOR CLOSED AND GASOLINE FILLED. INITIALLY, THE DEALER NOT KNOWING, I SUPPOSE, SUGGESTED I USE WD 40 SPRAY INTO THE ELECTRICAL OUTLET DOOR. I WAS RELUCTANT TO FOLLOW THIS MODE DUE TO FEAR OF ELECTRICAL SHORT CIRCUIT. LATER THE SOLENOID VALVE REPLACED WITH NO PERMANENT SOLUTION TO THE PROBLEM. IT SEEMS, THIS ISSUE HAS BEEN REPORTED IN THE B CLASS ALSO AS PER THE LINK BELOW. HTTP://WWW.MYBCLASSELECTRICDRIVE.COM/FORUM/VIEWTOPIC.PHP?P=3927 MERCEDES NEEDS TO LOOK INTO THIS AND RECALL THIS MODEL UNTIL FIX. BECAUSE OF THIS ISSUE, THE PRE CLIMATIC CONTROL IS NON FUNCTIONAL AND GIVES WARNING OF LOW HV BATTERY VOLTAGE. THIS CAR IS PRETTY MUCH USELESS IN WINTER AS IT DOES NOT MEET ITS SPECIFICATIONS LISTED IN THE MANUAL.

NHTSA ID
11060882
Incident
Jan 1, 2017
Mileage
1,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .