Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 3 NHTSA owner-reported complaints for the 2020 Mercedes-Benz GLS 580 4MATIC. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–3 of 3
vehicle is experiencing the exact failure mode of NHTSA Campaign 20V329 / Mercedes Recall 2020090001, utilizing the exact part number A1673206004 listed, but my vehicle VIN was excluded. My 2020 GLS 580 has a failed E-Active Body Control strut, part number A1673206004, which is the exact component under campaign. The vehicle is exhibiting the exact failure safety hazards described in that campaign.
The fuel rail system failed on the passenger side of the engine and leaks. This is the same issue seen on, but VIN number isn't apart of it: Campaign No. : 2022030003 CA DMV. : 220303 NHTSA ID 21V961 I have taken the vehicle to a Mercedes dealer twice for the concern of smelling gas. The second time I had a video but the service tech couldn't replicate the leak. This safety concern pose a great risk as the gas could come into contact with a hot surface and ignite but passenger at HIGH risk. The problem has taken to the dealer twice with video showing the leak., however they cannot reproduced confirmed/replicate it. No the vehicle or component has not been inspected by the police, insurance representatives or others? But has been taken to the dealership, not the manufacturer. No warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?Just when it leaks there is a strong gas smell as well as a visual of where the leak is coming from.
The suspension has failed despite changing engine mounts. It is available for inspection if needed. I also believe there is Premature wear of the front struts and rear shock absorbers. This can affect vehicle handling and control, increasing the risk of a crash. There were no warning lamps and it has been inspected by various mechanics including Mercedes
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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