Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2001 Mercedes-Benz ML320 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The contact owns a 2001 Mercedes-Benz ML320. The contact stated that the front passenger’s door failed to open more than 6 inches. The contact stated that no warning lights were illuminated. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
2001 MERCEDES-BENZ ML320. I HAVE 2001 MERCEDES BENZ ML320, AND FEW MONTHS AGO ONCE I WAS DRIVING AND ALL OF SUDDEN MY DRIVER SEAT STARTED BURNING AND IT BURNT MY LEATHER SEAT, MY PANT AND MY SKIN. I JUST HAVE 58,000 MILES ON MY CAR. I HAVE HEARD THAT MANY OTHER ML OWNERS HAVE THE SAME PROBLEM, I THINK MERCEDES MUST RECALL ALL THIS MLS , AND THEY MUST FIX THIS PROBLEM. OR IF THEY DON'T RECALL, THEN GOVERNMENT MUST FORCE THEM TO RECALL THIS VEHICLES FOR THIS SPECIFIC PROBLEM. PLEASE INFORM ME IF MERCEDES-BENZ GIVE ANY RECALL. THANK YOU *TR
1. DRIVER'S SEAT FRAME ON 2001 MERCEDES-BENZ ML 320 WITH 91,500 MILES FAILED WITHOUT WARNING CAUSING SEAT TO ROCK BACKWARDS ON ITS TRACKWAY. 2. DRIVER WAS ABLE TO MAINTAIN CONTROL OF VEHICLE AND TAKE IT TO A SERVICING MERCEDES-BENZ DEALER. 3. SERVICE TECHNICIAN REPLACED LEFT FRONT SEAT ADJUSTER ASSEMBLY, PART # 16391051779108 WHICH HAD CRACKED AND FAILED DUE TO METAL FATIGUE OR STRESS. FAILED PART IS AVAILABLE FOR INSPECTION. MERCEDES BENZ REFUSED TO REPLACE PART UNDER COMPANY EXTENDED WARRANTY (100K MILE WARRANTY).
I OWN 2001 MB ML320; THE DRIVERS FRONT SEAT PLASTIC FRAME KEEPS BREAKING CAUSING SAFETY ISSUES WHILE DRIVING. I HAVE TAKEN THE CAR BACK TO THE DEALER 6 TIMES AND THEY HAVE FIXED IT, HOWEVER, TODAY THEY ARE TELLING ME THAT SINCE IT IS NOT "TOTALLY CRACKED" THEY WILL NOT FIX IT. I AM ABOUT TO CROSS 50,000.00 MILE WARRANTY AND THAT IS A REAL REASON WHY MY DEALER: KNAUZ CONTINENTAL AUTOS IN LAKA BLUFF, ILLINOIS IS NO LONGER WILLING TO FIX THE PROBLEM. IT SEEMS TO ME THAT THE FRAMING CRACKS ARE MANUFACTURING DEFECT AND THAT IS WHY IT KEEPS BREAKING. I WOULD LIKE TO SEND E-MAIL PICTURES TO WHOEVER WILL BE WORKING ON THIS CASE. THE DEALER IS SUPPOSE TO FIX THE PROBLEM UNTIL THE END OF WARRANTY AND NOT TELL ME THAT ITS NOT "TOTALLY CRACKED". PLEASE RESPOND: VIN: [XXX]. *AK PLEASE ASSIST WITH THIS CASE. UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
WHILE PULLING OUT OF A GAS STATION THE DRIVERS SIDE DOOR CAME OPEN. DEALER EXAMINED THE VEHICLE AND FOUND THAT THE DOOR LOCK WAS DEFECTIVE. A NEW DOOR LOCK WAS REPLACED ON DRIVERS SIDE.*AK *NM
WHILE DRIVING DASHBOARD STARTED SMOKING WITHOUT WARNING. *AK
THE DEFECT STATED IN RECALL 03 V 121 000 FOR THE POWER STEERING HOSE CLAMP HAPPENED WHILE THE CONSUMER WAS WAITING TO BE NOTIFIED. *AK THE CONSUMER EXPERIENCED THE FOLLOWING: THE ENTIRE INSTRUMENT CLUSTER LIT UP AND FLASHED AND BEEPED, LOST THE SPEEDOMETER, TACHOMETER, GAS/GAS TEMPERATURE GAUGE, AND THE VEHICLE HAD GONE INTO SECOND GEAR AND DID COME OUT FOR SOME TIME(DISCOVERED IT WAS IN LIMP-HOME MODE). THE SERVICE DEALER ADVISED THE CONSUMER THAT THE PROBLEM WAS THE GEAR SELECTOR. THE INSTRUMENT CLUSTER LIGHTS HAD GONE OFF, EXCEPT FOR THE BAS/BRAKE ASSIST SYSTEM LIGHT, THE GAUGES, SPEEDOMETER, AND TACHOMETER HAD RESUMED. THERE WAS AN INCIDENT WHERE HALF OF INSTRUMENT CLUSTER DISPLAY ON THE LEFT LIT UP, ALTHOUGH THE VEHICLE CONTINUED TO RUN. THE SERVICE DEALER THOUGHT THE PROBLEM MAY HAVE BEEN THE BATTERY. DURING A RAINSTORM, THE ENTIRE INSTRUMENT PANEL LIT UP, THE TACHOMETER, SPEEDOMETER, AND THE GAS GAUGE STOPPED AND THE INSTRUMENT PANEL KEPT BEEPING INTERMITTENTLY BUT DID NOT GO INTO LIMP MODE. THERE WAS A CRACK IN ONE OF THE D-PILLARS, AND THE REAR HATCH LOCK DID NOT WORK. THE IGNITION LOCK SEEMED LOOSE SINCE THE GEAR SHIFT ASSEMBLY HAD BEEN REPLACED, THE WINDSHIELD WASHER RESERVOIR LEAKED. THE BAS/ESP CONTROL MODULE HAD BEEN CHANGED, BUT THE PROBLEM PERSISTED. THE CONSUMER WAS TOLD THE VEHICLE NEEDED A NEW BATTERY. THE BRAKE PAD WEAR LIGHT DISPLAYED, THE POWER STEERING HAD FAILED AGAIN. THE CONSUMER WAS ADVISED THE VEHICLE NEEDED FRONT AND REAR BRAKES THEN WAS TOLD THAT IT WAS A CLAMP PROBLEM. ALSO THE DRIVER'S WINDOW SWITCH HESITATED. THE SAFETY RECALL NOTICE THAT RELATED TO THE FAILURE OF THE HOSE CLAMP FOR THE POWER STEERING FLUID WHICH APPARENTLY CAUSED THE COMPLETE LOSS OF POWER STEERING IN THE VEHICLE AS WELL AS DAMAGE TO THE HYDRAULIC FLUID PUMP WHICH RESULTED IN REPAIRS PERFORMED ON THE VEHICLE. THE CONSUMER REQUESTED FULL REIMBURSEMENT FOR THE CHARGES RELATED TO THE REPAIRS. RECALL# 03V121000 *SCC *JB
THE BAS/ESP LIGHT TURNS ON ON THE DASHBOARD. TOLD BY THE MANUFACTURER TO STOP A CAR, TURN COMPLETE LEFT, AND THEN COMPLETE RIGHT, SWITCH OFF THE ENGINE FOR 10 SECONDS AND START THE ENGINE. FIRST COUPLE OF TIMES THE LIGHT ON THE DASHBOARD DISAPPEARED. ON THE 3RD OCCURRENCE, THE LIGHT STAYED ON. CALLED THE DEALER TO HAVE THE LOOK AT THE CAR.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .