2015 Mercedes-Benz ML350 Problems

Cam Shaft replacement diagnosed after week and half visit to Mercedes Benz dealership for engine rattling at cold start up. We are left with a $10,000 repair after performing all scheduled maintenance at the Mercedes Benz dealership since owning in 2015.

precense of some liquik oil from up motor litle meiby ist because change oil because i buy recently , i need observed ,ore time today i clean this area.

The failed/malfunctioning component appears to be the fuel pump controller / fuel pump control unit, and possibly the fuel pump system. The Mercedes-Benz dealer identified water/moisture-related damage and corrosion at the fuel pump controller area. The failed component should be available for inspection if the dealer preserves the part during repair. I have requested that the dealer not discard the damaged component. My safety and the safety of others were put at risk because the fuel pump controller is related to fuel delivery. If it fails, the vehicle may not start, may lose fuel supply, or may stall while driving. This creates a safety risk, especially if the vehicle stalls in traffic, at an intersection, on a highway, or during normal driving. The problem has been confirmed by a Mercedes-Benz dealership. The dealership diagnosed water/moisture damage to the fuel pump controller area and provided an estimate of $768.22 for fuel pump controller replacement, plus $244.88 for the inspection fee. The dealer also indicated that this was the first inspection and that the fuel pump itself may also need further inspection or may have related damage. The vehicle/component has been inspected by a Mercedes-Benz dealership. Mercedes-Benz USA / the manufacturer’s representative has also reviewed the case through its goodwill process, but they refused to treat it as recall-related coverage. To my knowledge, the vehicle has not been inspected by police or insurance representatives. Prior to the current failure, the vehicle had starting/no-start related symptoms beginning around the middle of 2023. The engine could not start successfully at times. I do not recall receiving a clear warning lamp or message specifically identifying the fuel pump controller before the failure. However, the symptoms were consistent with a fuel delivery problem, and the dealer later confirmed water/moisture corrosion damage in the fuel pump controller area.

The contact owns a 2015 Mercedes-Benz ML350. The contact stated that while driving at various speeds, the vehicle shook abnormally before the vehicle lost automotive power. The contact was able to restart the vehicle and take the vehicle to a local dealer. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline); however, the repair failed to prevent the failure. The contact stated that two weeks after the recall repair, the failure reoccurred. The check engine warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was scanned by a local independent mechanic who retrieved DTC: P035413, A10D, P072102, U016886, V1FBD04, 94C3, V1DAV54, V1DBD31, P030085, and V142E31. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.

The contact owns a 2015 Mercedes-Benz ML350. The contact stated while reversing, there was an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was unknown.

WHILE AT A STOP LIGHT VEHICLE SUDDENLY SURGED FORWARD PLOWING INTO VEHICLE IN FRONT CAUSING FOUR CAR COLLISION. VEHICLE ON TWO PRIOR OCCASIONS, HAD SURGED WITHOUT INCIDENT. THIS OCCURRED ON A CITY STREET IN VOHESS, NJ. THE CAUSE IS UNKNOWN.

I was in drive mode and was looking to park the car on the open spot on the street. Had engaged the reverse gear and was attempting to get in the parallel parking spot. While i was doing that, suddenly the wheel locked up and car stopped with a jerk/jolt. Then came warning that the parking brake was not working (Remember I had not engaged the parking brake as I was in drive mode). The locked up wheel would not move and I had great difficulty in making the car safe in the cross traffic. The issue here is parking brake cannot engage by itself. That has nothing to do with the age of the car, it is like the wheel cannot come off just because the car is old. This could have easily happened while the car was in motion at a higher speed, in that case with 1 wheel locked, a car would spin out of control in a moving traffic causing major damage to other vehicles and myself. Mercedes's rep claimed it was a maintenance item. Parking brake engaging by itself is a maintenance item?? We should put a notice to all customers and your life is in danger because the parking brake can engage by itself locking the wheel anywhere anytime. I am very apprehensive of this design which allows for auto lock of a wheel. It must be investigated and all the parking brake systems should be replaced as it can happen to anyone. Thank you

2015 MERCEDES BENZ ML350. CONSUMER WRITES IN REGARDS TO VEHICLE INDICATOR LIGHT FOR TIRE SERVICE, BRAKE SYSTEM AND OTHER VEHICLE ISSUES. *SMD *CN

In mid-trip as we were going down the highway went to change lanes and the turn signals were no longer functioning. No errors, no alerts, no warnings they just stopped working. After pulling over and turning off the vehicle and turning back on they work for a time then stop working again. After researching with other owners of these and similar model Mercedes Benz vehicles this is a prevalent and highly dangerous safety issue that many many others have experienced.

Front passenger door lock is registering as locked when it is actually insecure which is a safety issue. Thank you. Unknown start date. Recently purchased vehicle. This weekend passenger for the first time and discovered issue.

Steering wheel tilt adjustment failed. Without adjustment it is impossible to steer the automobile safely due to hand placement for control. This is apparent especially when there are multiple drivers. There is not a manual over ride since the system is controled electrically

I WAS DRIVING ON THE FREEWAY AND ALL OF SUDDEN MY CAR STARTED STEERING HORIZONTALLY ON THE RIGHT. CAR WAS AUTO CONTROLLED AND OUT OF MY CONTROL. THE STEERING WHEEL FAILED TO RESPOND AND STEER. I GOT INTO A MAJOR LIFE THREATENING CAR CRASH.

In mid-trip as we were going down the highway went to change lanes and the turn signals were no longer functioning. No errors, no alerts, no warnings they just stopped working. After pulling over and turning off the vehicle and turning back on they work for a time then stop working again. After researching with other owners of these and similar model Mercedes Benz vehicles this is a prevalent and highly dangerous safety issue that many many others have experienced.

GOING TO WORK IN THE MORNING AND PULLING OUT OF THE GARAGE MY FOOT WAS ON THE BRAKE NOT THE ACCELERATOR IN REVERSE SUDDENLY THE CAR SURGED BY ITSELF WHILE I HAD MY FOOT ON THE BRAKE. THE CAR WENT IN REVERSE VERY FAST HITTING OUR SIDE CONCRETE SIDE WALL. (THE DISTANCE IS ABOUT (28FT) THE IMPACT WAS SO HARD THAT THE PASSENGER WINDOW WAS COMPLETELY BROKEN AND THE PASSENGER SIDE OF THE BACK FRAME OF THE MERCEDES WAS SMASHED. IT HAPPENED SO FAST THAT I LOST CONTROL OF THE VEHICLE I COULD NOT STOP THE CAR THE BRAKES DID NOT WORK. AFTER I HIT THE WALL I WAS JOLTED FORWARD AND I SMASHED THE FRONT END OF THE CAR WITH THE GARAGE. THE CAR FINALLY STOPPED IN THE MIDDLE OF THE DRIVEWAY. AGAIN, I DID NOT PUT THE CAR IN DRIVE WHEN I WAS JOLTED FORWARD THE CAR WENT FORWARD FROM THE IMPACT OF THE HIT FROM THE WALL AND I DID NOT PUT MY FOOT ON THE ACCELERATOR.

In April 2023, while performing a rear brake service both right and left suspension springs were found with deteriorated suspension spring coating, corrosion and breakage of the coil springs. Suspension spring failure poses a safety hazard and risk of damage to other suspension components. It is unclear when exactly the springs broke but when the vehicle was inspected in Feb of 2022 there was no mention of spring breakage. The date of incident is the date I discovered the spring breaks. I only took a pic of the one spring but both were confirmed broken. MB dealership confirmed breakage. Communication with Mercedes Benz was not successful.

The contact owns a 2015 Mercedes-Benz ML350. The contact stated that while the vehicle was parked in the driveway, she noticed an unknown fluid leaking from the vehicle. Over time, the contact noticed that an unknown pink fluid had also started to leak form the vehicle. On one occasion while driving 25 MPH, the vehicle started to hesitate with an abnormal popping sound coming from the vehicle. The contact stated that dark blue smoke was coming from the vehicle. The vehicle eventually stalled without warning. The vehicle failed to restart for almost an hour. The vehicle eventually restarted after multiple attempts and was driven back to the residence. The following day, the vehicle was towed to the dealer where they discovered that water was leaking into the exhaust and had caused the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 18V272000 (Suspension) which she linked to the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was unknown.

Neither back doors on my 2015 ML350 lock. Even after you try to lock them from the inside anyone can open the doors from the outside. This is a huge safety hazard because someone could easily car jack the car while you are in it. I bought the car new from the local dealer and i have reported this to the dealership and they said it was a known problem and that acutuators on both doors needed to be replaced at a large cost to me. I wrote to Mercedes Corporate to report this and to ask for financial assistance in trying to get it corrected and was told to just report it to you. Thank you for any assistance that you can provide.

REAR TAILGATE WAS LEFT OPEN. STARTED CAR AND NO WARNING THAT TAILGATE WAS OPEN WAS GIVEN. STARTED TO MOVE CAR INTO GARAGE AND OPEN TAILGATE STRUCK GARAGE OPENING. DAMAGE IN EXCESS OF $1000. NO WARNING IS GIVEN UNTIL CAR EXCEEDS 6-7MPH!!! THIS IS A SAFETY ISSUE, AS SOMETHING IN THE BACK WOULD ALREADY HAVE FALLEN OUT BEFORE ANY WARNING.

takata airbags- call Mercedes Benz of Draper says it is not on their list????

The contact owned a 2015 Mercedes-Benz ML350. The contact stated that while driving approximately 40-45 mph in the rain, he drove over a puddle of water and hydroplaned on the highway and hit the jersey wall, went across the highway, and crashed into the guard rail. The air bags did not deploy. There were no warning indicator lights illuminated. The contact sustained injuries to his shoulder and medical attention was provided. The passenger occupant sustained injuries to the vertebrae and medical attention was provided. A police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000. The vehicle was deemed a total loss by the insurance company.

HI I CURRENTLY OWN 2015 ML 350 BLUETEC, WAS DRIVING THE ML AND ALL OF SUDDEN THE PANORAMIC ROOF SHATTERED WITH GLASS PIECES RAINING LUCKILY MY KIDS WEREN'T IN THE CAR AND I WAS BY MYSELF. I HAVE DONE SOME RESEARCH ONLINE AND HAVE COME ACROSS THAT THIS IS A COMMON PROBLEM IN THE ABOVE MENTIONED MODEL. PLEASE ADVISE ME IF THERE IS A RECALL OR IF THE ROOF REPAIR IS COVERED BY MERCEDES. SINCERELY [XXX] THE ABOVE MESSAGE WAS SENT TO MERCEDES AND THEY CONTACTED ME BACK TODAY THAT THEY WILL NOT COVER THE FIX AND THEY ARE AWARE OF THE PROBLEM. I WOULD RECOMMEND IF THEY ARE FULLY AWARE OF THE GLASS SHATTERING THEN THERE SHOULD BE A RECALL OUT TO REPLACE THE GLASS WITH LAMINATED ONE, IF IT SHATTERS IT DOESN'T INJURE ANYONE SITTING INSIDE. IT WAS A SUNNY DAY NO RAIN AND I WAS DRIVING THE VEHICLE ON A STRAIGHT ROAD AT 50 KM PER HOUR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML350. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE WINDSHIELD WIPERS STALLED AND BECAME STUCK. THE WIPERS RESTARTED MOMENTARILY AND THEN STOPPED WORKING AGAIN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THE WIPER MOTOR WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE WIPER TRANSMISSION WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONSULTED WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

THERE IS A NOTICEABLE VIBRATION BETWEEN 60 AND 65 MPH. THE VIBRATION WAS NOTICED FROM THE VERY BEGINNING ON THE BRAND NEW VEHICLE. DEALER HAS CHECKED REAMS AND WHEELS BALANCE BUT THIS VIBRATION STILL EXISTS. IT IS POSSIBLE THAT THE DRIVE SHAFT IS OUT OF BALANCE??

COMMAND SYSTEM OF CAR NOT RESPONDING PROPERLY, ENGINE LIGHT ILLUMINATED, LOUD NOISES FROM ENGINE. *TR

The contact owns a 2015 Mercedes-Benz ML350. The contact stated that while the vehicle was parked and attempting to seat the child in the car seat, he noticed that the seat belt was loose. The contact checked the car seat and pushed the seat to one side and the seat belt unwound and retracted to the normal position. The contact had taken the vehicle to a local dealer who diagnosed that the seat belt latching system had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 105,000.

I READ THAT THERE HAVE BEEN 3-4 RECALLS ON MY MERCEDES WHICH WE BOUGHT BRAND NEW AND I HAVE NEVER RECEIVED NOTIFICATIONS.

In mid-trip as we were going down the highway went to change lanes and the turn signals were no longer functioning. No errors, no alerts, no warnings they just stopped working. After pulling over and turning off the vehicle and turning back on they work for a time then stop working again. After researching with other owners of these and similar model Mercedes Benz vehicles this is a prevalent and highly dangerous safety issue that many many others have experienced.

2015 MERCEDES BENZ ML350. CONSUMER WRITES IN REGARDS TO VEHICLE INDICATOR LIGHT FOR TIRE SERVICE, BRAKE SYSTEM AND OTHER VEHICLE ISSUES. *SMD *CN

The contact owns a 2015 Mercedes Benz ML350. The contact stated that the rear driver’s side door failed to close properly after several attempts. The vehicle was taken to a dealer and the contact asked the mechanic to inspect the vehicle. The door failed to open after several attempts. The contact was provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 58,000.