Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Nov 17, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
26%
of 47 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2000 Mercedes-Benz ML430 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
BrakesDriver assistance
Filed Nov 17, 2017
WHILE DRIVING AT 60 MILES PER HOUR ON EXPRESSWAY, CAR SUDDENLY BRAKED ON ONLY THE LEFT FRONT WHEEL. BRAKING WAS A SEVERE PUMPING THAT LASTED ABOUT 2 SECONDS. WAS ABLE TO MOVE OFF TO THE SIDE OF THE ROAD ONTO AN EXIT RAMP WITHOUT CAUSING AN ACCIDENT. FORTUNATELY TRAFFIC WAS NOT HEAVY AND CARS BEHIND ME WERE ABLE TO AVOID HITTING ME AS THE CAR BUCKED AND I MOVED TO THE SIDE OF TH ROAD ONTO AN EXIT RAMP. I STOPPED TO SEE WHAT MAY HAVE HAPPENED. NOTING NOTHING RELATED TO THE LEFT RONT WHEEL, I EXITED THE EXIT RAMP AND PROCEEDED DOWN A SIDE STREET AT AB OUT 35 MPH WHEN SUDDENLY THE LEFT FRONT WHEEL BRAKED AGAIN. I TURNED OFF THE ESP ELECTRONIC STABILITY FUNCTION AND PROCEEDED SLOWLY DOWN THE ROAD. NOTING NO FURTHER INCIDENT, I EVENTUALLY GOT BACK ON THE EXPRESSWAY AND PROCEEDED HOME WITH NO FURTHER INCIDENT.
NHTSA ID
11046947
Incident
Nov 16, 2017
Mileage
187,300 mi
BrakesDriver assistanceExterior lighting+1 more
Filed Sep 11, 2017
TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ ML430. WHILE DRIVING 30 MPH, THE POWER STEERING, EST, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PITTSBURGH (4709 BAUM BLVD, PITTSBURGH, PA 15213) WHERE IT WAS DIAGNOSED, BUT NO CODES WERE POPULATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 172,000. UPDATED 11/03/17*LJ THE CONSUMER PROVIDED CODES C114214 AND C114209 UPDATED 12/1/2017*JS
NHTSA ID
11022735
Incident
Aug 11, 2017
Mileage
172,000 mi
Driver assistanceSteering
Filed Mar 13, 2017
MY VEHICLE WAS UNDER RECALL AND WAS SERVICED ON FEB 9TH 2015 FOR BRAKE SWITCH DEALING WITH CRUISE CONTROL AND POWER STEERING LOW PRESSURE HOSE ON 3/11/2017 THE SAME PROBELMS OCCURED AND IT IS A MANUFACTOR ISSUE AND NOT GETTING JUSTICE FOR GETTING MY VEHICLE REPAIRED FOR SAME ISSUE VEHICLE AS I WAS DRIVING CAR IT WAS FIXED BY MERCEDES-BENZ OF WAPPINGERS FALLS ON FEB 9TH 2015 BUT SAME ISSUE RETURNED.
NHTSA ID
10965771
Incident
Mar 11, 2017
Mileage
199,205 mi
BrakesDriver assistanceOther / unspecified
Filed Aug 15, 2016
ON 3 SEPERATE OCCASIONS, WHILE DRIVING MERCEDES BENZ ML430, AT EITHER SLOW SPEED OR 50+ MPH, BRAKES AUTOMATICALLY STOP THE CAR AND SKID THE TIRES. I HAVE ALMOST BEEN HIT BY 5 CARS AT ONE TIME BECAUSE I WAS UNABLE TO MOVE. TODAY, 8/15/16, WHILE TRAVELING AT A SPEED OF 25 MPH, IT HAPPENED AGAIN. ITS A VERY SCARY SITUATION, ESPECIALLY WHEN YOU HAVE A BABY IN YOUR BACK SEAT. THE CHANCES OF GETTING REAR ENDED OR HIT BY TRAFFIC IS A HUGE CONCERN. WHY HAS THERE NOT BEEN A RECALL ON THIS?!?! I HAVE DONE MY RESEARCH AND THERE HAVE BEEN HUNDREDS UPON HUNDREDS OF COMPLAINTS FOR THE SAME EXACT THING. IT IS GOING TO COST OVER 1,000$ TO HAVE THIS ISSUE FIXED, WHEN, IF IT KEEPS HAPPENING TO OTHERS, WHY SHOULD IT BE MY RESPONSIBILITY?!?! RECALL THIS ALREADY!! BEFORE SOMEBODY GETS SEVERLY INJURED, OR, GOD FORBID, A DEATH OCCURS!! COME ON, GET YA'LLS ACTS TOGETHER. THE ROADS ARE DANGEROUS ENOUGH!!!
NHTSA ID
10896063
Incident
Aug 15, 2016
Mileage
137,000 mi
AirbagsDriver assistance
Filed Mar 16, 2015
Crash reported
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ ML430. WHILE COMING TO A STOP, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND IT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ID
10694449
Incident
Mar 14, 2015
Mileage
100,000 mi
BrakesDriver assistance
Filed Oct 2, 2012
ON FRIDAY (09-28-2012 02:35 PM), I WAS DRIVING AND ABOUT 30 MILES NE OF DALLAS, TX, I WAS TRAVELING ON SOUTH BOUND HIGHWAY 75. I WAS IN THE CENTER LANE OF A THREE LANE HWY 75 SOUTH BOUND AND I HAD THE CRUISE CONTROL SET AT 65 MPH. ALL THE SUDDEN, MY SUV STARTED BRAKING AND I SAW THE SPEEDOMETER DROP FROM 65 DOWN AND I COULD HEAR MY TIRES CATCHING AS IT WAS BRAKING BUT I DID NOT KNOW WHAT WAS GOING ON WITH MY VEHICLE. I TRIED THE GAS PEDAL TWICE BUT NO RESPONSE AND I SWITCHED ON MY HAZARD LIGHTS. LUCKILY THE MINIVAN BEHIND ME WAS ABLE TO REDUCE SPEED AND AS I WATCHED THE SPEEDOMETER NEEDLE DROP BELOW 20 MPH, MY SUV QUIT BREAKING. I WAS ABLE TO OPERATE THE VEHICLE (PER USUAL) AND EXITED OFF THE FIRST CHANCE I GOT. I PULLED INTO A PARKING LOT AND CALLED MY MERCEDES MECHANIC ASKING IF HE KNEW WHAT MIGHT HAVE CAUSED THE PROBLEM I JUST EXPERIENCED. I MENTIONED THAT THE DRIVERS INSTRUMENT PANEL SHOWED THE BAS/ESP INDICATOR LIGHT. MY MECHANIC ASKED IF MY SUV WAS WORKING OKAY AND IF SO, HE RECOMMENDED I TURN AROUND AND HEAD BACK TO TULSA. I GOT BACK WITH NO SUDDEN BREAKING PROBLEMS AND TOOK MY SUV INTO THE SHOP ON MONDAY (10-01-2012 08:00 AM). I GOT IT BACK LATER THAT AFTERNOON AND THEY NOTED THE REPAIR REASON WAS THEY HAD REINITIALIZED THE YAW SENSOR. I DID A GOOGLE SEARCH AND FOUND YOUR WEBSITE DESCRIBING MY EXPERIENCE EXACTLY AND I CAN SAY MY SUDDEN BREAKING EXPERIENCE WAS MORE THAN .03 SECONDS. *TR
NHTSA ID
10478258
Incident
Sep 28, 2012
Mileage
140,950 mi
AirbagsDriver assistance
Filed Jun 28, 2012
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ ML430. THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THREE OTHER VEHICLES. THE CONTACT WAS DEPRESSING THE BRAKE BUT THE VEHICLE WOULD NOT STOP. THE AIR BAGS DEPLOYED CAUSING INJURIES TO THE CONTACT'S CHEST, ARMS AND HEAD. THE CONTACT WAS TAKEN TO THE HOSPITAL AND THE POLICE WERE NOTIFIED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
NHTSA ID
10463425
Incident
Jun 27, 2012
Mileage
121,000 mi
BrakesDriver assistance
Filed Oct 12, 2011
THIS CAR HAS ALMOST WRECKED ME OVER 6 TIMES. THE BRAKES WOULD COME ON AND STOP THE CAR AND YOU COULD NOT GO FORWARD UNTIL YOU TURNED THE ENGINE OFF AND RESTART. THIS EVEN HAPPENED ON THE INTERSTATE ONCE. EACH TIME THE BAS/ESP LIGHT WOULD COME . THE DEALER SAID IT WAS THE YAW SENSOR AND WOULD COST AROUND $1,000 TO REPLACE. THE MERCEDES DEALER ACTED LIKE THEY DIDN'T KNOW OF OTHER CARS LOCKING UP WHILE DRIVING BUT WHEN I SEARCHED THE INTERNET THERE WERE MANY STORIES OF PEOPLE EXPERIENCING THE SAME NEAR DEATH EXPERIENCE ON THE INTERSTATE. HOW CAN MERCEDES GET AWAY WITH THIS DEFECT. IF A SENSOR FAILS IT SHOULD NOT LOCK THE BRAKES UP AND GET YOU WRECKED OR START A CHAIN REACTION WRECK ON THE INTERSTATE. ON THE WAY TO THE DEALER ON A TWO LANE ROAD THE BRAKES LOCKED UP AND WENT OFF THE ROAD LUCKY NO YOU WAS HURT. *KB
NHTSA ID
10429573
Incident
Aug 13, 2011
Mileage
112,000 mi
Driver assistance
Filed Jul 21, 2011
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ ML430. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHEN THE CRUISE CONTROL WAS STUCK AND WOULD NOT DECELERATE. AS A RESULT, THE VEHICLE CRASHED INTO A POLE. A POLICE REPORT WAS FILE AND SHE SUSTAINED A CONCUSSION AND MINOR BRUISING. THE VEHICLE WAS TAKEN TO A LOCAL SHOP WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000.
NHTSA ID
10414030
Incident
Jul 4, 2011
Mileage
200,000 mi
Driver assistanceOther / unspecified
Filed Feb 24, 2011
I OWN A 2000 MERCEDES BENZ ML 430, ON 07/12/10, 07/15/10, 07/23/10, 07/25/10, 07/28/10 AND 07/29/10 WHILE DRIVING MY VEHICLE AT APPROXIMATELY 40 MPH THE VEHICLE CAME TO AN ABRUPT AND COMPLETE STOP WITHOUT PRESSURE BEING APPLIED TO THE BRAKE PEDAL. THE VEHCILE WOULD BRAKE-SKID-BRAKE-SKID THIS LASTED FOR APPROXIMATELY ONE MINUTE; THEN THE BAS/ESP AND EST LIGHTS WOULD ILLUMINATE ON MY DASHBOARD, THE VEHICLE WOULD THEN BE DRIVEABLE WHILE THESE LIGHTS WERE ON, ONCE THESE LIGHTS WENT OFF THE VEHICLE WOULD START BRAKING & SKIDDING AGAIN. I REPORTED THIS TO NHTSA ON 07/30/10 UNDER CASE #10346283. ON OR ABOUT 08/20/10, MERCEDES BENZ OF USA TOOK RESPONSIBILITY FOR THE MALFUNCTION & ASKED THAT THE VEHICLE BE TAKEN TO MERCEDES BENZ OF MIAMI. THE VEHICLE WAS REPAIRED ON 08/24/2010. SINCE THAT TIME, THE VEHICLE HAS BEEN TAKEN BACK TO MERCEDES BENZ OF MIAMI APPROXIMATELY 4 OR 5 TIMES FOR THE SAME PROBLEM. THE VEHICLE CONTINUES TO MALFUNCTION WHILE BEING DRIVEN AND HAS COME CLOSE TO CAUSING MANY ACCIDENTS. RECENTLY, THE VEHICLE WAS AGAIN TAKEN TO MERCEDES BENZ OF MIAMI FOR THE SAME PROBLEM ON 01/28/11 AND WASNT ABLE TO BE REPAIRED UNTIL 02/23/11 BECAUSE THE VEHICLE KEPT MALFUNCTIONING EVEN WHEN THEY WOULD REPLACE THE PART THEY SAID NEEDED REPLACING. THE BRAKING SYSTEM ON THIS VEHICLE IS DEFECTIVE AND WILL CAUSE GREAT BOLDILY HARM AND/OR DEATH AT ONE POINT. THE VEHICLE IS DESIGNED WITH A PART THAT CAUSES THE VEHICLE, WHILE BEING OPERATED, TO SUDDENLY,WITHOUT ANY WARNING, COME TO A COMPLETE STOP WHENEVER THAT PART MALFUNCTIONS. I WAS ALMOST INVOLVED IN NUMEROUS ACCIDENTS. TWO INDEPENDENT MECHANICS WERE ALSO ALMOST INVOLVED IN ACCIDENTS ONE RESULTED IN ANOTHER DRIVER HAVING TO SWERVE TO AVOID HITTING MY VEHICLE AND THAT DRIVER ENDED UP IN A DITCH. ON THE LASTEST VISIT TO MERCEDES BENZ OF MIAMI ONE OF THEIR OWN MECHANIC'S EXPERIENCED THIS MALFUNCTION AND HAD TO PULL OVER TO THE SIDE OF THE ROAD SEVERAL TIMES. *TR
NHTSA ID
10384392
Incident
Jan 28, 2011
Mileage
123,000 mi
BrakesDriver assistance
Filed Jul 30, 2010
TL*THE CONTACT OWNS A 2000 MERCEDES BENZ ML430. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40-50 MPH, THE VEHICLE STOPPED ABRUPTLY WITHOUT APPLYING PRESSURE TO THE BRAKE PEDAL. IMMEDIATELY, THE "BRAKE ASSISTANCE SYSTEM ELECTRONIC STABILITY" AND "ELECTRONIC SYSTEM PROGRAM" WARNING LIGHT INDICATORS ILLUMINATED. THE WARNING INDICATORS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM. THE IDENTICAL FAILURE OCCURRED ON A SEPARATE OCCASION. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 116,885. UPDATED 10/13/10*BF THE CONSUMER STATED THE BAS/ESP AND EST LIGHTS ILLUMINATED ON THE DASHBOARD. THE VEHICLE WOULD BRAKE AND THEN SKID. UPDATED 10/19/10*JB UPDATED 12/02/10. *LJ
NHTSA ID
10346283
Incident
Jul 12, 2010
Mileage
116,885 mi
Driver assistance
Filed Jan 1, 2007
PASSING ON THE INTERSTATE MY THROTTLE STUCK WIDE OPEN. IT HAS BEEN TO THE DEALER TWICE IN 2 WEEKS FOR ATTEMPTING TO HAVE THIS ISSUE FIXED. *NM
NHTSA ID
10177447
Incident
Dec 31, 2006
Mileage
48,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own