RoadVitals

2008 Mercedes-Benz R

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Dec 19, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2008 Mercedes-Benz R. 3 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V682000

STEERING:HYDRAULIC POWER ASSIST SYSTEM

Dec 19, 2008
577 units potentially affected
The defect: MERCEDES-BENZ IS RECALLING 577 MY 2008 GL-CLASS, M-CLASS, AND R-CLASS VEHICLES. A DEFECT MAY EXIST IN THE DRIVING PIN USED TO CONTROL THE OIL PRESSURE OF THE POWER STEERING.
The risk: IF A DEFECTIVE DRIVING PIN EXISTS IN A VEHICLE AND THE PIN BREAKS DURING NORMAL VEHICLE TURNING, THE NORMALLY AVAILABLE HYDRAULIC SUPPORT FUNCTION WILL NO LONGER FUNCTION AND STEERING WHEEL OPERATION WILL BE LIMITED.
The remedy: MERCEDES-BENZ WILL REPLACE THE STEERING GEARS. THE RECALL BEGAN ON JANUARY 28, 2009. OWNER MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.Manufacturer number 2008120011View on NHTSA.gov
08V303000

ELECTRICAL SYSTEM

Jul 7, 2008
404 units potentially affected
The defect: MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
The risk: IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.
The remedy: DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.Manufacturer number 2008 070001View on NHTSA.gov
08V006000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Jan 9, 2008
9,004 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH DIESEL ENGINES, THE CRANKSHAFT SENSOR COULD FAIL DUE TO SEPARATION OF BOND WIRES FROM THE LEAD FRAME IN THE SENSOR. THIS RESULTS IN AN INTERRUPTION IN THE ELECTRICAL CONNECTION IN THE CHIP HOUSING OF THE SENSOR.
The risk: WHEN THIS HAPPENS, THE VEHICLE MAY LOSE POWER RATHER THAN ENTER A LIMP-HOME MODE. IN ADDITION, THE VEHICLE CANNOT BE RESTARTED AFTER FAILURE OF THE ELECTRICAL CONNECTION IN THE SENSOR, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE CRANKSHAFT SENSOR. THE RECALL BEGAN ON FEBRUARY 4, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.Manufacturer number 2008010005View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI-05-20-P

ENGINE AND ENGINE COOLING:ENGINE

MERCEDES-BENZ: THE MALFUNCTION LIGHT IS ON WITH MULTIPLE POSSIBLE TROUBLE CODES STORED. THERE COULD BE A PROBLEM WITH THE CAMSHAFT AND/OR SCORING OF A PISTON. *RM

SB-32-25-82

SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM; SUSPENSION:REAR:SHOCK ABSORBER; SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM

MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM

C1A-091101

ELECTRICAL SYSTEM:SOFTWARE

MERCEDES BENZ: REPROGRAM MBRACE (N123/4) DIALED NUMBERS TO HUGHES. THIS ACTION APPLIES TO NEW VEHICLE INVENTORY ONLY. *PE

SB-P-047231

POWER TRAIN:DRIVELINE:UNIVERSAL JOINT; STEERING; STEERING: STEERING WHEEL/HANDLE BAR

MERCEDES: UNEVEN STEERING FORCES WHEN STEERING FROM LOCK TO LOCK. INCREASED STEERING FORCES IN CERTAIN POSITIONS. APPROXIMATELY EVERY 90 DEGREES A PRESSURE POINT CAN BE FELT WHICH MUST BE OVERCOME BY INCREASED FORCE ON THE STEERING WHEEL. UNIVERSAL JOINT IN STEERING COUPLING, (STEER COUPLING) HAS EXCESSIVE RESISTANCE. REPLACE STEERING COUPLING (STEER COUPLING). NO MODEL YEARS LISTED. *PE

TSB-42-10-109

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DIFFERENTIAL PROPORTIONAL VALVE; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

MERCEDES: CORROSION PROTECTION COATINGS FOR BRAKE COMPONENTS AND HARDWARE MAY BE DAMAGED AND OR STRIPPED AWAY IF HIGHLY CONCENTRATED ACID BASED CLEANERS ARE USED. ONCE THE CORROSION PROTECTION IS DAMAGED OR REMOVED THE BRAKE COMPONENTS AND OR HARDWARE CAN BEGIN TO CORRODE. INCLUDE ALL MODELS AND MODEL YEARS. *PE

SCB-2008100007

ENGINE AND ENGINE COOLING:ENGINE

MERCEDES: INSTALL EXHAUST BRACKET REINFORCEMENT AT TRANSMISSION. IN EXTREME DRIVING CONDITIONS THIS EXHAUST BRACKET MAY BREAK AT THE TRANSMISSION. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz R by model year
YearComplaintsRecallsInvestigationsIssue Index
2011020—
2010000—
2009000—
2008Viewing030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.